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Acrobat for Windows and Mac

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  5. Observed result

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Acrobat for Windows and Mac

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13475 results found

  1. Acrobat Pro user license status report

    We have added and assigned 274 Adobe DC Pro users to the VIP Portal. We now need to run a report that provides activation status for each user i.e. if a user has installed Adobe DC pro and activated the license. Is that feature available or can it be added?

    28 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Acrobat icon in Windows 10 menu

    I have already reported the fact that, when installing or updating Adobe Acrobat (which happens rather often), the program icon in the Windows menu is incorrect. I know how to bypass the problem by creating manually the good icon, but each time Acrobat is updated, this bad icon reappears (see screenshot).

    This is a VERY long lasting bug. So please, fix it!!!

    Thank you

    28 votes

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    11 comments  ·  Installation and Licensing  ·  Admin →
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    Need Info  ·  Adminahusain (Software Engineer, Adobe) responded

    Hi,

    Could you please try the following steps and let us know if the issue is resolved:

    • Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
    • Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
    • Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
    • Right click on Acrobat.exe > Send to > Desktop
    • Right click again on Acrobat.exe > Pin to Start Menu… and close the window
    • Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
    • Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the…

  3. Stop asking me to sign in every time I open a document

    Please stop asking me to sign in every time I open a PDF document. The pop up screen is very annoying

    28 votes

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    22 comments  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi All,

    We are sorry for the inconvenience caused to you. Requesting you to please provide the below details :

    1. Do you see the sign in dialog with any PDF file or with specific PDF file?
    2. Can you please share a snapshot of the sign in dialog being displayed to you?

    Regards,
    Sandeep

  4. New Interface Sucks on Desktop

    Your new "internet/mobile friendly" interface being forced on desktop users is bad customer service. It makes me seriously consider using/purchasing a competitor's product and never coming back to Adobe.

    27 votes

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    2 comments  ·  User Interface  ·  Admin →
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  5. Please add the folder sharing option in the adobe document cloud

    I can share files located in the adobe document cloud, but can't share folder or tree of folders with files. Please consider adding the sharing option for a folder or tree of folders with files in the adobe document cloud.

    Thank you.

    27 votes

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    Under review  ·  19 comments  ·  Cloud Storage  ·  Admin →
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  6. Preflight BUG: under MacOS Mojave 10.14.4 (18E226) in Acrobat Pro version 2019.010.20098

    under MacOS Mojave 10.14.4 (18E226) in Acrobat Pro version 2019.010.20098 when we try to perform run a preflight fix (generate 2 mm bleed), Acrobat can't do it telling there was an error but not showing what error. The same fix applied on the same file using the same version of acrobat works perfectly under MacOS 10.11.6 - We tested it on different machines with the latest version of MacOS and Acrobat.

    27 votes

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    Resolved  ·  11 comments  ·  Editing PDFs  ·  Admin →
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  7. Bring back toolbars

    Please bring back the multiple-row toolbars, this is such a step back in functionality!

    27 votes

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    2 comments  ·  Editing PDFs  ·  Admin →
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  8. Maximum font size setting for form fill

    Allow the setting of maximum font size for a field when creating a fillable form. This will prevent huge text in a field if there is a small amount of text but would still allow text to reduce in size automatically to fit within the field if needed.

    27 votes

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    7 comments  ·  PDF Forms  ·  Admin →
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  9. BUG Drag and Drop Not Working in PAGE THUMBNAILS

    Drag and Drop has stopped working in Page thumbnail.

    Cannot rearrange pages in page thumbnail.

    Cannot drag pages from other pdf's that are also open.

    **This is not resolved by the FIT view function.
    *    This is not resolved by the PDF/a option.
    *    *This is new as of last week.

    27 votes

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    32 comments  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out to us for your concerns.

    Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

    I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

    Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

    You can send me that at ajain@adobe.com

    Thanks
    Ayush Jain

  10. Newly Installed Acrobat Pro DC Keeps Closing After 10-20 Sec Without Error Message

    I just installed Acrobat Pro DC and the it keeps shutting down after running only 10-20 seconds. I can occasionally open a file quickly enough, but after opening file, Pro DC then shuts down. Went through Adobe troubleshooting (checked updates, Distiller, repair installation), but problem persists. Note that I did NOT set Pro DC as my default program for PDF files. My original Acrobat Pro XI is running fine.

    27 votes

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    Need Info  ·  49 comments  ·  Installation and Licensing  ·  Admin →
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  11. New Versions is Horrible

    The new version is horrible. I spend more time looking for where you hid basic menu items than I spend viewing files. Return to the old interface. It was kind of kludgy but no where as bad as this new one.

    26 votes

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    4 comments  ·  Other  ·  Admin →
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  12. "All Tools"

    The new version of Acrobat no longer cares about the "Remember current state of the Tools Pane" preference - Acrobat always opens with the "All Tools" shown. I believe I'm in a large pool of the population that will only ever read PDFs, so for all practical purposes, none of the items on the tools will ever be used. Please reinstate this feature.

    26 votes

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    6 comments  ·  User Interface  ·  Admin →
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  13. "Remember State of Tools Pane" never works

    The "Remember Current State of Tools Pane" option under Preferences...Documents never actually remembers anything. I close the annoyingly huge tools pane every single time I open a PDF, and every single time it comes back again.
    You forced me to "upgrade" to this version of Acrobat Reader, and it drives me insane. There was a reason I installed the old reader with the simple interface that worked.
    win10 home 22H2, reader version 2023.001.20174, but I'm pretty sure this has been a problem for as many versions as I can remember.

    26 votes

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    7 comments  ·  User Interface  ·  Admin →
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  14. Hitting the Escape key deletes unsaved comment content

    Closing a comment with the Esc key deletes text entered into the comment.

    Details:

    System: Windows 10 Enterprise 64-bit Build 19042
    OS-Language: German
    Application Language: German
    Acrobat DC / Acrobat Reader DC Version: 2022.001.20142

    Steps to reproduce

    1. Open PDF; PDF:X4 created with InDesign CC 2022 (17.3) using placeholder text generated by InDesign
    2. Open commenting toolbar
    3. Select text or place cursor
    4. Start writing ("lorem ipsum")
    5. Hit "Esc" key

    Expected Result: Comment gets closed and text input is saved

    Actual Result: Comment gets closed and only the first keystroke ("l") is saved

    The same error can be observed for all commenting tools,…

    26 votes

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    17 comments  ·  Commenting  ·  Admin →
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  15. ARABIC OCR

    Need to recognize Arabic text from scanned images.

    26 votes

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    3 comments  ·  Scanning and OCR  ·  Admin →
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  16. Bug: Reader DC 20.006.20034 Still Holds Lock On Files After Closing File Tabs

    Using Windows 10 Home Version 1909 OS Build 18363.657, when I have a PDF file or multiple PDF files open in Reader DC, and when I close the tab of a file and then try to do something with that file in Windows Explorer, such as rename or delete or move or change it any way, I cannot do so because Windows 10 thinks there is still a lock on the file and throws a pop-up dialog that says to "Close the file and try again." The only way I can get the lock released is by closing Reader DC…

    26 votes

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    14 comments  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry for the issue that you are facing here.

    Do you have Windows Explorer Preview turned on in your explorer window ? If yes, can you please try after switching the windows explorer off and see if that works fine ?
    Also Try to close the explorer window and then try and then try to do any operation on that file in a different exporer window
    Let me know further.

    Thanks
    Ayush Jain

  17. Adobe Acrobat Reader for Linux

    Linux users are in dire need of a PDF reader and editor ever since Adobe discontinued the Adobe Reader (version 9.x) for Linux!

    None of the currently available (free or proprietary) PDF readers for Linux has proper support for annotating and commenting PDF files. Filling forms and signing documents is also only rudimentary supported by some of the currently available PDF readers for Linux.

    Thus, this is a request to revive Linux support for the latest Adobe Reader as well as the full Adobe Acrobat suite.

    26 votes

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    5 comments  ·  Other  ·  Admin →
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  18. Set a default order for when combining files

    Rather than re-ordering and re-arranging pdfs within a combined file, I would like to be able to determine the order files are compiled. This can be by file title (alphabetically) or others. Right now when I combine several files into one pdf, they are scrambled out of order and I have to rearrange manually which can be cumbersome for larger compilations.

    26 votes

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    10 comments  ·  Other  ·  Admin →
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  19. annoying pop-ups in version 2019.012.20034

    The issue is when users go to email a pdf, a new window pops up in the new 2019.012.20034 version, and blocks the view content of the pdf. This is creating unnecessary steps for users who send many PDFs to customers and need to see the PDF document to verify information. Scroll to the bottom to compare how the previous version allowed to still view the document. Please roll back to adobe acrobat reader 2019.010.20099 with no Pop-Ups!

    26 votes

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    1 comment  ·  Share & Collaboration  ·  Admin →
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  20. Please stop with the pop-up ads!

    Please stop with the pop-up ads!

    26 votes

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    0 comments  ·  Other  ·  Admin →
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