10742 results found
-
Document not opening
Document I want to sign is not opening (Page is showing as opening but does not) due to a table format in the document. If I remove the table the document opens and I am able to sign.
2 votes -
Bug Report: Comment Descenders Cut Off
The bottom edge of the comment pop-up window is measured from the letter baseline rather than the bottom of the descenders. This cuts off typographical descenders and inhibits quick reading of comments.
2 votes -
After MacOS Sierra 10.12.6 upgrade can no longer use Adobe Acrobat DC
Upgraded to the MacOS Sierra 10.12.6 and can no longer open any documents in Adobe or open Adobe Acrobat at all.
2 votesMarking this issue as resolved as there is no response from the user.
-
Acrobat Pro Installer should identify error cause
Downloaded Adobe Acrobat Pro v. 17 purchased via order 142075619 on a MacPro desktop running OS 10.9.5 (Maverick). I used the serial number posted. Near the end of the installation process it says that it cannot be completed because of an error. But it does not explain what error it is. Checked disk for permission problems, tried again, same error. I am at a loss because the installer does not identify the error.
Please advice how to proceed.2 votesMarking this issue as resolved as there is no response from the user.
-
Found Hang in Acrobat Send File function with current version of Outlook
Hi, I found a hang in current release Adobe Acrobat DC (2017.012.20095) when working with Microsoft Outlook on the Mac OS X. I've reproduced on two different Mac models with different versions of the OS. (10.12.6 and 10.12.4) and different versions of Outlook (15.37 and 15.28). This started happening very recently so the problem has to be in a recent update and I think it is because we upgraded Acrobat to the latest on the effected machines.
Steps to reproduce primarily setup related. We heavily use the Share menu so that we can mail PDF files quickly as they are…
2 votes -
you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
2 votesHi Ken
You can change the page dimensions after inserting them. You need to simply select the pages and go to ‘Set Page Boxes’ option under ‘More’ in the Organize Pages app.
Please let us know if this works for you.Thanks
Vivek -
Adobe Sign Cannot Send Docs 8/18/17
Adobe Sign is not working 8/18/17 for sending any documents. We have tried sending from multiple accounts and a variety of different documents. We have tried using the workflows and just the Send button. It gives back this message: Adobe Sign was unable to create your agreement because the document could not be thumbnailed. Please let me know you need more information.
2 votes -
Have signature / initial field in footer
Allow user to put the signature / initial in a footer. We generate tenancy agreements and every time I have to put in initial / signature fields for the documents. It takes a long time to place the fields for 4 signatories and 30 pages. If allowed to put in the footer it would be great time saver. 30 pages could have initial fields placed in a jiffy.
2 votes
Amboo Srivastava
responded
Thanks for raising a feature request.
We would forward it to the management and let you know whenever we add this support.-Amboo
-
EDit PDF popup
Each time I open a pdf document sent to me by my publishers, a pop-up dialbox comes saying EDIT PDF with the option ADD I don;t want this; besides, it costs money, I'm broke. How can I get rid of this unsolicited horesment? no unsubscribe!
2 votes -
continuous page scrolling
Need pages to continuously scroll and not jump one to the next.
2 votes -
Trying to register my legal copy of Acrobat DC Pro
Trying to register my legal copy of Acrobat DC Pro
2 votesMarking this issue as resolved as there is no response from the user.
-
An error occurred while trying to create a mail document. Adobe Acrobat is unable to complete your request.
An error occurred while trying to create a mail document. Adobe Acrobat is unable to complete your request.
--this is the error message coming ups when i try to email pdf doc opened within Adobe PRO Dc program2 votes -
Combine Files should sort the file names with numbers numerically not alphabetically
When I use the Combine Files feature with files named with numbers, they are sorted alphabetically rather than numerically.
For example, instead of getting a file sorted:
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, etc.
I get this sorting:
1, 10, 11, 12, 2, 20, 21, 22, 3, 30, 31, etc.2 votesHi Michael
Can you try changing the View to Thumbnail View instead of List View while doing Combine?
In that view, you can select multiple files, drag and drop files or reorder as per your need.Thanks
Tanvi -
Can't search for documents in Google drive when adding a contract to Adobe Sign
When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
macOS 10.12.6 using Chrome Version 60.0.3112.90.
The problem occurs on different adobe sign accounts and different laptops.2 votesWe apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
3. Do you observe the same on Windows too?Thanks,
-amboo -
I need to cancel my Acrobat Pro DC Subscription (one year).
My user name is teresitagmez2013@hotmail.com and I need to cancel my Acrobat Pro DC Subscription (one year). I need support to stop this because the Web page is not offering me this option through my account
2 votes -
When in Excel, I want to load Adobe DX on top tab as default but it doesn't stay as default and I have to do add-in.
When in Excel, I want to load Adobe DX on top tab as default but it doesn't stay as default and I have to do add-in.
2 votes -
Format Option to edit/add Lists and bullets in Classic DC Pro
Format Option to edit/add Lists and bullets in Classic DC Pro - the same feature that Continuous DC Pro has.
2 votes -
Extract a part of a PDF page as a new PDF file
Allow an option to extract a part of a PDF page and save as a new file so it is a new file only showing what you want. This would be similar to cropping and then print to PDF the cropped page to eliminate the extra file size. The key is to keep the original file resolution / clarity.
2 votesHi James
You can extract complete page/pages using the pages app. Once extracted you can crop the new file as per your needs. This would maintain the original file resolution / clarity as required by you.
Please let me know if this works for you.Regards
Vivek -
Stamp should be protected and shouldnt be able to be deleted, relocated, copied
Stamp should be protected and shouldn't be able to be deleted, relocated, copied
2 votes -
I have had the most unimaginably bad customer experience today with you products.
I have had the most unimaginably bad customer experience today with you products. I bought a new computer (MacBook) and attempted to load the software I purchased in 2015. For the last 8 hours I (or one of our people here at our company) have been trying to contact you or work through your chat capability or simply follow some instructions (not findable) to complete this simple task. No success. Could you please have someone contact me as soon as possible.
2 votes
- Don't see your idea?