12244 results found
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Acrobat DC crashes when opening a second PDF
Like many others I am unable to have more than one PDF open using Acrobat DC. I've gone through all the suggested troubleshooting measures and nothing has fixed the issue.
It doesn't matter how I attempt to open the 2nd PDF, Acrobat DC immediately crashes.
Any help with this would be great.1 voteI am sorry for the inconvenience you are facing.
Can you please update acrobat to the latest version.
The 2nd pdf will open in the newer tab. -
Bug: Valid JPEG inside PDF fails to decode in Acrobat DC
Bug: The attached PDF file has a perfectly valid JPEG image (1200x1600 RGB, progressive), but Acrobat DC reports "There was an error while reading a stream." Every other application can display the PDF fine (Dropbox, Microsoft Edge, PDF Expert, Google Chrome, etc). If the JPEG stream is extracted to a .jpg file byte for byte, every viewer can display it. I don't know what causes Acrobat to fail to decompress (DCTDecode).
1 voteIssue is fixed in latest DC build.
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Allow mac book users to resize
I would like to be able to either resize all pages in an Adobe & have the program scale down the oversized documents or find an alternative way to save PDFs through Adobe with the printer option. I just moved from a Windows computer to a Mac and I used to be able to print as a PDF and my documents would be scaled down to 8.5x11 but apparently, Mac does not allow this option and Adobe doesn't allow you to resize all pages nor does it scale them when you do try to shrink the page dimensions
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Comment-Stamp Bug
When adding a stamp to a document, it automatically adds an additional blank comment as well. This is new and unexpected behavior. The file attached has 3 stamps on it but 6 comments were created - there should only be 3 comments created by the stamps.
1 vote -
Rotate View bug in top menu View tab
In the top menu bar under the "View" tab: please revise the way "view functions" operates so that while editing PDFs, it only rotates the page you are viewing instead of the entire document. Otherwise, you must open the document in "organize pages" and correct page orientation to obtain the desired result.
1 vote -
request for future improvement of functionality
In our day-to-day work, we have documents that are required to be signed on each page (or at least stamped on each page). My current work-around is that I have loaded a 'stamp' into the initials field in Adobe DC and use this to identify each page in a report that I issue.
An example is attached which shows the green coloured "Audit Identified Only" stamp on the top right of each page. This 'stamp' has been applied as a signature (using initials) on each page.
It would be useful to have someway of 'stamping' or 'signing' each page with…
1 vote -
SHOCKING CUSTOMER SERVICE
I have just wasted AT LEAST two hours of my time that will never come back trying to find a way to use the CD i bought some time ago and was told that i could download another version of it with a new attached serial number that would allow it to work although it is old.
Long story short ......hours of time waiting, inefficient language skills from customer service reps and in the final analysis a piece of software that definitely no longer works and that is known by you but not mentioned to customers. It is not the…1 voteNo response from user.
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highlighter malfunctions and is far too large
When I go to highlight text, the highlighter is the size of about half a page. Other forums suggested that this had to do with formatting by acrobat, but it happens in all documents. This feature is virtually useless. Perhaps its a bug that could use fixing.
1 vote -
Adobe DC is not cooperating with my printer or my network drive
Adobe DC is not cooperarting with the canon printer at work. We had to change my default printer and it seemed to fix things, for a few hours.
All in all Adobe is giving me trouble with
-wouldn't open files through windows file explorer (I have to go through Adobe's menus, fine. Inconvenient but it'll work.)
-extracting pages from a pdf file
-saving a pdf file to my network drive
- Adobe DC closes/shuts down when I try to open more than one pdf at a timeThis program used to work beautifully and now it's giving me headaches and…
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1 vote
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ins
How a Freaking HUMAN to Talk TO that would work WASTING MY **** TIME and your Twitter support Sux as well
1 voteCan you please let us know the exact problem you are facing.
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scrolling with touchscreen
I like that I can now scroll through the entire document and not just one page at a time but I can't scroll with my touchscreen because it always thinks I'm trying to "fill". It would help a lot if I could also scroll using touchscreen in my business.
1 voteHi,
Thanks for reaching out to us.
We are investigating the issue at our end and will let you know in case of any updates.
Regards,
Sandeep Grover -
Comments aren't filtering correctly
When I filter by name, not all of the comments that user contributed are showing in the right-hand pane. It's really problematic because those comments are being skipped over and not getting a response.
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forms wont allow for digital signature, will you all please correct this...thanks
forms wont allow for digital signature, will you all please correct this...thanks
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Stop changing its behaviour by default
PLEASE! When you make a so-called "improvement" DON'T make it default to new behaviour. Include that new feature as an option, but don't force me, in the middle of my work day, to suddenly have to cope with unexpected behaviour and then spend all kinds of time researching how to REMOVE what you have just done to it. You just made it default to using tabs instead of new windows, and I am BEYOND frustrated! For those who want that...fine, but don't force me to use that so-called feature. It's not a feature for me. I have to have two…
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'delete page' not working in 'organize pages'. clicking the pop up brings are you sure, but does not delete the page, happening for 2 weeks
this has just stopped working in the past 2 or 3 weeks. i have used this feature many times in the past. happened on multiple occasions. i updated software this morning, hoping it would be resolved, but it is not.
1 vote -
RaiseError when receiving "multipart/related" "application/xop+xml" SOAP response
Hello everyone. I have experienced the following situation.
After a synchronous SOAP request, upon receiving a binary encoded, content type "application/xop-xml" response, Adobe Standard generated RaiseError pointing to the Net.SOAP.request() method. If, alternatively, the request was made asynchronously the callback function did not appear to have been invoked. In the latter case though upon exiting Adobe Acrobat, "Adobe Acrobat DC has stopped working" and “An unhandled exception occurred in Acrobat.exe [ some number ]” messages were generated.
There were no such problems if received responses were of content type "application/json" or "text/xml".I am not certain if that a bug…
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1 vote
We are closing the issue due to no further communication from the customer end.
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Team and personal id linkage - to stop repeated account swapping
I have a Team Account (work email address) for Acrobat Pro
I have a personal account (personal email) for Creative Cloud Photography Plan.
I use both work laptop and personal desktop for work application.
I wish to remain logged into CC for LR access, but when I want to use Acrobat Pro, I am forced to swap ID. As Acrobat Pro is my default PDF viewer, this happens a lot.
The answer given was to ask my corporate Adobe Acount Admin to use my personal email address not my work email.
This is mad.
Corporates don't make this easy. I…1 vote -
Incorrect hadling of word division in Cyrillic languages
Steps to reproduce the bug: Open the attached pdf file and try to find the word "поиск" (using the search tool).
Expected result: Acrobat finds the word "поиск" at the and of the first line.
Observed result: Acrobat finds nothing.
Environment: Windows; any version of Acrobat or Acrobat Reader.
1 vote
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