2389 results found

1. Ability to undock the comments list

   Ability to undock the comments list and view it horizontally.

   There are cases where the comments can be really long, and a vertically orientated list makes it really difficult to read, not to mention the comment may even take up the entire comments pane. Sharing the same screen space between bookmarks, the actual content, and the comments list makes everything less readable. Users should have the option to undock the list and view it anyway they like.

   9 votes

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   Declined  ·  8 comments  ·  Commenting  ·  Delete…  ·  Admin →

2. Make UI Customizable

   The new UI that was forced upon us is not the most efficient layout for everyone. Therefore, we need the ability to be able to customize access to what tools we use most often. Most of the ones I currently use take multiple clicks to get to and through this, costs me time and frustration. It seems from reading other comments that I am not alone in this viewpoint.

   39 votes

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   Implemented  ·  6 comments  ·  User Interface  ·  Delete…  ·  Admin →

3. New Layout is Counterproductive

   New layout of Adobe Reader is utterly counterproductive, and makes everyday use of Adobe Reader much slower and confusing.
   I, as well as many other users I know, am using Bookmarks and Pages in at least 95% of times when I use Reader. Therefore, they should be placed on the left, where they are expected to be (it is simply a standard for similar "master-detail" situations).
   Also, primary tools, like paging, zoom-in and -out, are placed in a bottom-right corner, just like they were hiding?! But these are the basic tools, and they must be placed centrally, either on top or on the bottom of the screen.
   On the other hand, toolbar with tools for commenting, highlighting, etc. is placed on the left side, taking unproportionally too much space on the screen, while it should be placed where toolbars usually are. I'm using these tools practically in less than 1% of times, so their current position is just annoying.
   There must be corresponding options, allowing users to customize positions of these UI elements, so we can place them to best suit out everyday needs.

   New layout of Adobe Reader is utterly counterproductive, and makes everyday use of Adobe Reader much slower and confusing.
   I, as well as many other users I know, am using Bookmarks and Pages in at least 95% of times when I use Reader. Therefore, they should be placed on the left, where they are expected to be (it is simply a standard for similar "master-detail" situations).
   Also, primary tools, like paging, zoom-in and -out, are placed in a bottom-right corner, just like they were hiding?! But these are the basic tools, and they must be placed centrally, either… more

   7 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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4. Horrendously Ridiculous Gawdawful New Design

   Your new design is Horrendous. I can't find anything. Why do you shuffle everything around and hide all the most useful tools so no one can find them. Do you delight in making your users crazy? Not to mention terribly inefficient - it takes me 5 times longer to create and edit a document and even then it's not how I want it to appear. I often have to just save and move the file to my old PC and work off my old Adobe Acrobat (in no time it turns out just how I want it!!). Who on earth thought up this new design?!?!?
   
   And - please get rid of the stupid nuisance annoying AI.

   Your new design is Horrendous. I can't find anything. Why do you shuffle everything around and hide all the most useful tools so no one can find them. Do you delight in making your users crazy? Not to mention terribly inefficient - it takes me 5 times longer to create and edit a document and even then it's not how I want it to appear. I often have to just save and move the file to my old PC and work off my old Adobe Acrobat (in no time it turns out just how I want it!!). Who on earth… more

   5 votes

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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5. Bug: Cannot save data to form fields completed in Acrobat DC, even with "Enable more tools" option turned on.

   After completing an editable form with no restrictions and fillable fields in Acrobat DC, the data typed into the fields does not save. The form is blank when the document is saved and then reopened. Even when "Save as Other" --> "Reader Extended PDF" --> "Enable More Tools" is turned on, the data in the fields cannot be saved. This is a frustrating and time-consuming issue since users must complete the form, and if there are any errors, must then complete the entire form over again from scratch. I have now wasted more than two hours total completing a form that should only take 15 minutes to finish, and well over one hour searching for troubleshooting information (despite being an advanced Acrobat user of more than 15 years).

   After completing an editable form with no restrictions and fillable fields in Acrobat DC, the data typed into the fields does not save. The form is blank when the document is saved and then reopened. Even when "Save as Other" --> "Reader Extended PDF" --> "Enable More Tools" is turned on, the data in the fields cannot be saved. This is a frustrating and time-consuming issue since users must complete the form, and if there are any errors, must then complete the entire form over again from scratch. I have now wasted more than two hours total completing a… more

   2 votes

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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6. Stop messing with the GUI on your products

   Please, for the love of all that's good and right in the world, stop dramatically changing the GUI of your products that are already functional as is and making us relearn where all the tools we use are because you decided to rearrange the furniture. It's not fun. It's certainly not an improvement. I have work to do, I don't have time to figure out, every time there's an "update" where you decided to hide everything I need to use to get through my day. Your latest Acrobat "improvements" meant that in the middle of an important, time-sensitive project, I had to spend time poking at your hideous new interface where you basically threw all the existing menus into a food processor and then poured it all back out on the other side of the screen. You hid all the navigational functionality and made me guess what your itty bitty icons were supposed to lead. I need a PDF viewer, not an easter-egg hunt. This request not to mess with the basic functionality of an application by goes for the rest of your products, too. Please please stop. FFS.

   Please, for the love of all that's good and right in the world, stop dramatically changing the GUI of your products that are already functional as is and making us relearn where all the tools we use are because you decided to rearrange the furniture. It's not fun. It's certainly not an improvement. I have work to do, I don't have time to figure out, every time there's an "update" where you decided to hide everything I need to use to get through my day. Your latest Acrobat "improvements" meant that in the middle of an important, time-sensitive project, I… more

   13 votes

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Add/ allow user to resize/ change width

   Comment Pane: Add/ allow user to resize/ change width of Comment Pane. -

   *This is a f/u to previous posts (2021 and older) regarding the width of the Comment Pane.

   PLEASE add/ allow user to resize/ change the width of Comment Pane.

   Reason? Because each computer monitor, laptop, or tablet have different screen sizes; AND each user have varying degrees of space between actual monitor and eyes (think ergonomic devices, individuals with vision impairments.) Depending on these factors, the Comment Pane prevents the FULL VIEW of a document.

   Is this an issue that can be related to disability accessibility issues under Federal regulations? => Yes.

   Isn't it better to be able to hold the fridge door enough to see everything that's in it? Versus having to open and close the fridge door every time you want to check if you have a certain item?

   Have I tried adjusting monitor settings? Graphics settings? Browser zoom settings? Document properties? Adobe Acrobat properties? etc. => Yes.

   Do I have the most recent version of Adobe Acrobat PRO? => Yes.

   Have I looked in the Adobe forums? Reddit? Google? .edu sites? And asked my IT personnel and peers? => Yes.

   Thank you in advance!

   Comment Pane: Add/ allow user to resize/ change width of Comment Pane. -

   *This is a f/u to previous posts (2021 and older) regarding the width of the Comment Pane.

   PLEASE add/ allow user to resize/ change the width of Comment Pane.

   Reason? Because each computer monitor, laptop, or tablet have different screen sizes; AND each user have varying degrees of space between actual monitor and eyes (think ergonomic devices, individuals with vision impairments.) Depending on these factors, the Comment Pane prevents the FULL VIEW of a document.

   Is this an issue that can be related… more

   2 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. AI Assistant (beta) button

   Please give an option to EASILY get rid of the AI Assistant (beta) feature. Ever since installing the latest update, my Acrobat Pro runs SUPER slowly. I don't actually need AI to read documents. I do need Acrobat to be able to scroll without freezing constantly. Otherwise, what's the point of paying for Acrobat when there are tools that scroll perfectly fine for free?

   The new UI is fine otherwise, but I had to disable it (View > Disable new Acrobat) just so I could scroll through documents without Acrobat freezing constantly since you added that AI Assistant feature.

   108 votes

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Quick access tool bar icons in COLOR

   The quick tool icons were changed after Acrobat X during the overhaul of Acrobat's UI to DC and beyond. One of them was to make the tools in the quick access all GRAY, and eliminate their COLOR unil the pointer hovers over it.

   This was a terrible decision and backwards step from a usability standpoint. Humans interact in their environment by perceiving things in color, lots of colors, and rely on color to understand and navigate the world. While shape outlines are one point of information to understand what a thing is, color adds considerable information to that mental processing and recognition step (read: speed and thus efficiency). Eliminating color thus slows visual acquisition of the desired object/target/tool. This all seems like some ill concieved desire to make the UI look more uniform and "pretty" but that came at the considerable expense of usaiblity. While that might be fine for the masses, completely eliminating the ability for a user to enable "always in color" as an option for the icon set is a gross dereliction of duty for the UX team or executives who signed off on this "new" and "better" product.

   This is not better for some Pro users who have customized the toolbar with many tools. More tools means a greater need to visually distinguish from among them. Here's one post from a number of disgrunteld "customers" (assuming Adobe even thinks of us that way anymore) https://community.adobe.com/t5/acrobat-discussions/acrobat-dc-two-rows-of-toolbars/td-p/12953009

   On a separate but related note, I also see some icons have been simplified, also obscuring the critical information about WHAT tool it is: Three different tools now all have the same icon, which is not what it was in Pro X.

   Acrobat needs to understand that Acrobat Pro users are not Acrobat Reader users, and the UI or software itself should reflect those separate markets. Acrobat needs to think of Pro users more like developers/coders who dislike the dumbed-down button-based UI and ensure (1) screen real estate is carefully evaluated (2) keyboard navigation and use is maximized, and (3) customization options are prevalent for each.

   The quick tool icons were changed after Acrobat X during the overhaul of Acrobat's UI to DC and beyond. One of them was to make the tools in the quick access all GRAY, and eliminate their COLOR unil the pointer hovers over it.

   This was a terrible decision and backwards step from a usability standpoint. Humans interact in their environment by perceiving things in color, lots of colors, and rely on color to understand and navigate the world. While shape outlines are one point of information to understand what a thing is, color adds considerable information to that mental processing… more

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   5 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. Comments

    The ability to view a summary of all comments while working in Adobe Document cloud. Also the ability/option to hide "resolved" comments. We can mark comments as resolved, but they stay in the list, making things very cluttered. If I could turn on an option that would automatically hide (but not delete) comments once I've marked them as resolved, that would help tremendously as we go through proofreading comments.

    5 votes

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11. New Acrobat: Wish List for a Better Interface

    What users need in the new interface...

    Fellow users, please add or vote up the features that are most critical for you.
    (Interface-related only, not new features or utilities.)

    ONE:
    A totally customizable set of toolbars — left, right, top, and bottom of the application window, and also on a side monitor.

    — User determines which toolbars are visible.

    — User can dock or float them anywhere, including on a second monitor that's outside the application window.

    — User chooses which tools are in each toolbar.

    — User chooses whether each tool/utility is represented as an icon only, icon + text label, or text label only.

    — Let the user develop a custom toolbar with the individual tools they use most often, and let them dock or float it anywhere on their computer screen. The majority of professional users use 5-10 tools regularly and not an entire tool panel.

    — Allow all panels / toolbars to be resized to fit the user's screen and needs.

    — User can save this setup as a custom workspace that can be reset, changed, and re-selected whenever the user needs to do so. (See Adobe InDesign as a model for this very helpful feature. See https://helpx.adobe.com/indesign/using/customizing-workspace.html and https://helpx.adobe.com/indesign/using/workspace-basics.html#Workspaceoverview)

    — And make it easy for users to create their own custom workspace. K I S S.

    Note: Adobe, when YOU determine which tools are in each panel, you prevent users from having ALL the tools they need for their tasks, and also make it more difficult to get to the specific tools they need.

    Example that fails in the new interface: having only the Comments panel or Page Thumbnails panel open at a time on the right side prevents people from efficiently editing PDFs. The problem isn't really that you moved left-side panels to the right and vice versa — it's that some pairs of tool panels can't be open simultaneously.

    TWO:
    Make the program fully accessible to all users...
    — Whether they have a disability or not.
    — Whether they use an assistive technology or not.
    — Whether they're on a full-screen monitor or small mobile screen.
    — Whether they have a touch screen or not.

    — Allow the user to control the color and contrast of the interface: dark mode, light mode, medium, black/white icons, and hi-contrast (for those with low vision or reading disabilities). Many of the colors you've chosen are not fully visible to those with various forms of color blindness and low-vision.

    Note: Thank you for darkening them in recent updates. That helped.

    — Allow the user to set the size of icons, labels, dialogue boxes, menu titles, and adjustment points.

    — Let users set the text size of comments in the Comments panel. People on high-resolution monitors (used by most professionals) and those with vision and reading disorders can't read the comments easily enough. Let comment text scale up and down as the user needs.

    — Hamburger menus (3 horizontal bars in the upper left) are NOT fully accessible to those with vision and mobility disabilities. Give users a choice of whether to have them in the interface or use traditional drop-down menus with text labels. Hamburger menus are best on mobile small screens; but they are cumbersome and clumsy on full-size monitors which are used by professionals in their daily jobs.

    — Redesign some of the tool icons, especially those that are confusing (see attached screen capture). Consider removing some of the icons: there are too many to sort through quickly, too many that are esoteric with undecipherable icons. Text labels can be faster to recognize and translate across all cultures.

    — Make every menu and toolbar accessible via the keyboard.

    — Bring back keyboard shortcuts for zoom in/out and paging. And let the user arrange where their icons are located on the screen.

    THREE:
    Fewer pop-ups.
    Please!

    — Once the user has viewed a pop-up, let them permanently close it.

    — And stop re-popping the pop-ups after each upgrade.

    FOUR:
    Clean up, minimize, and redesign the user preferences section.

    It's overwhelming. Confusing. Poorly designed.

    FIVE:
    The default interface should be the "classic" version, not the "new experience" — at least until you rework it sufficiently and the user makes the choice to move to the new version.

    — When installing a program update, warn the user that there's a new interface and let them choose whether to use the new one or keep the classic.

    — When installing an update, retain the user's custom workspaces, tool panels, and preferences.

    — And keep the option to Disable New Acrobat.

    Thank you for listening to us customers!

    And tap into the experts on the Acrobat prerelease/beta team. Most of us have worked with Adobe for decades and have helped develop the program since its its inception. Many of us teach Acrobat across many industries and know what customers easily grasp or stumble over. Some of us are professional UX/UI designers. And we know what customers need this powerful tool to do for them.

    What users need in the new interface...

    Fellow users, please add or vote up the features that are most critical for you.
    (Interface-related only, not new features or utilities.)

    ONE:
    A totally customizable set of toolbars — left, right, top, and bottom of the application window, and also on a side monitor.

    — User determines which toolbars are visible.

    — User can dock or float them anywhere, including on a second monitor that's outside the application window.

    — User chooses which tools are in each toolbar.

    — User chooses whether each tool/utility is represented as an icon only, icon +… more

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    Implemented  ·  28 comments  ·  User Interface  ·  Delete…  ·  Admin →

12. [Bug report] Comments auto scroll multiple windows

    When scrolling the pdf, the comment pane scrolls accordingly. This is expected behavior and a nice feature. However, when viewing multiple pdf files in separate windows, scrolling in one window will also scroll the comment pane of the other windows. This is not expected, scrolling in one window should not scroll the comment pane of other windows.

    Installed: Adobe Acrobat (64-bit) (25.001.20435)
    OS: Windows 11

    1 vote

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    0 comments  ·  Commenting  ·  Edit…  ·  Delete…  ·  Admin →
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13. Cannot set select tool as default instead of hand tool

    I'm trying to make the select tool the default when Acrobat opens instead of the hand tool.

    I was running Acrobat DC fine with the select tool as the default on Windows 7. I just got a new computer with Windows 10 and now I'm having trouble. Same version of Acrobat, just a new operating system.

    I've tried almost everything mentioned in this thread: https://forums.adobe.com/thread/2179758

    The one thing I couldn't try was the scrubbing tool, because I have Creative Cloud. I did uninstall and reinstall Acrobat. It didn't work. Then I tried the "Repair Installation" option in the Acrobat help menu. No effect.

    My new computer has touch capabilities and I read that disabling touch in Acrobat switches the default back to the select tool. I disabled touch, but it didn't change anything.

    I've also tried editing the registry through regedit.exe but it's already showing the select tool as the default. And yet, whenever I open Acrobat, it's still on the hand tool. I tried changing it to "hand", to no effect, and back again, to no effect. Am I missing something? Is there a solution to this?

    I spend my entire work day selecting text and images in pdfs. I've never had a use for the hand tool and being forced to have it as the default tool now is a painful and frustrating waste of time. The "make hand tool select text & images" option is useless, since I have to click several times just to select one word in the document. I need the select tool.

    Running Win10 Pro (v1803, OS build 17134.112) on a new Microsoft Surface Studio

    Acrobat Pro DC 2018.011.20055

    I'm trying to make the select tool the default when Acrobat opens instead of the hand tool.

    I was running Acrobat DC fine with the select tool as the default on Windows 7. I just got a new computer with Windows 10 and now I'm having trouble. Same version of Acrobat, just a new operating system.

    I've tried almost everything mentioned in this thread: https://forums.adobe.com/thread/2179758

    The one thing I couldn't try was the scrubbing tool, because I have Creative Cloud. I did uninstall and reinstall Acrobat. It didn't work. Then I tried the "Repair Installation" option in the Acrobat help… more

    15 votes

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Redesign the Idiotic UI design

    Adobe Photoshop has 70 tools. Acrobat has about half the number of tools as Photoshop. In Photoshop, a user doesn't have to load tools. All are accessible from the Tools panel and menu commands in the Windows menu. In Acrobat one has to load tools from the Load Tools Window. Also in Photoshop one can configure a personalized UI design and save the Workspace. In Acrobat one can spend a few hours configuring the Workspace (for example one designed for working on forms) then the user begins to work on other activities (say comment & review). To do so, the user has to delete tools from the original configuration and add tools to accommodate new tasks. Then change again to return to the original design. Have you moronic developers ever used the program you create??? Have you not experienced the eternal frustration struggling with your moronic UI design??? Don't you think users would benefit from having a Save workspace command? Stop this insanity and scrub the loading tools features. Add panels that the user opens from the Window menu and provide a Save Workspace command.

    Adobe Photoshop has 70 tools. Acrobat has about half the number of tools as Photoshop. In Photoshop, a user doesn't have to load tools. All are accessible from the Tools panel and menu commands in the Windows menu. In Acrobat one has to load tools from the Load Tools Window. Also in Photoshop one can configure a personalized UI design and save the Workspace. In Acrobat one can spend a few hours configuring the Workspace (for example one designed for working on forms) then the user begins to work on other activities (say comment & review). To… more

    4 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. hard to edit

    I am having a hard time editing my documents. I can't find tools. There is a "search for tools function" but it only searches the document and not for tools. Is there an easy way to go back to the earlier version as I'm finding this version very non functional. For instance, it keeps turning on a grid, which is irritating. One time, after about 15 min, I found a way to turn it off (using Google search!) but now I can't find it again. We should be able to search for a tool.

    6 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. ALWAYS DEFAULT TO HAND TOOL OR SELECT TOOL - USER PREFERENCE

    Make a reliable way for users to set a default for either the "pan" or "text selection" tools. You will see both issues have been raised in online help forums and suggested on this platform.

    I use Acrobat mostly for reading documents. I am so tired of inadvertantly highlighting text or selecting images every time I left click and drag the mouse in an effort to pan because the system defaults to the Select tool rather than the Pan tool.

    YES - I have deselected "Always display the keyboard selection cursor" under Accessibility.

    YES - I have selected "Make Hand tool select text & images" and "Make Hand tool read articles" under General.

    YES - I've read support articles that repeatedly instruct users that the above steps will resolve the issue.

    NO - Taking the above steps does not resolve the issue on my machine.

    YES - I am a paying subscriber.

    NO - I'm probably not a moron. I do have a couple engineering degrees.

    NO - I never take the time to engage large corporate companies.

    YES - I am so very tired of screwing around with this obvious software problem.

    NO - I shouldn't have to fish through the registry to remedy this problem.

    PLEASE FIX this bug!

    Make a reliable way for users to set a default for either the "pan" or "text selection" tools. You will see both issues have been raised in online help forums and suggested on this platform.

    I use Acrobat mostly for reading documents. I am so tired of inadvertantly highlighting text or selecting images every time I left click and drag the mouse in an effort to pan because the system defaults to the Select tool rather than the Pan tool.

    YES - I have deselected "Always display the keyboard selection cursor" under Accessibility.

    YES - I have selected "Make… more

    7 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. never offer summary

    There will be no time ever in which I will open a document in Acrobat Pro and want an AI summary rather than reading it. The entire point of opening is to read it, not your guess of what it says. I do not want this feature, I do not want it popping up and offering me ****** AI "tools" I don't need it and it slows me down to actually have to click past it to get my work done.

    Please disable all this AI slop by default.

    61 votes

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    1 comment  ·  Generative AI  ·  Delete…  ·  Admin →
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18. Hate the new look

    The latest update to Adobe is terrible. Please revert back to support the old version

    Everything takes way longer and functions are now hidden within other functions

    also why did you swap the side that the tools are on? it makes no sense.

    14 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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19. Be able to show Rulers & Guides by default

    It would be useful in Preferences to turn on Show Rulers & Guides by Default. At present you have to go to "View / Show/hide / Rulers & Grids" for every new PDF that you open.

    6 votes

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    9 comments  ·  User Interface  ·  Delete…  ·  Admin →
    Implemented  ·  amukherj responded

    Right status is Implemented. Resolved is used when we resolve an issue with help, educating the user, providing workaround etc. Actual work from our side in this case – hence Implemented.

20. As of the latest MacOS 14.4.1 on April 4, 2024, Acrobat has become even slower/glitcher than normal, Save As and the Edit menu don't work

    The Edit pane is just gone. Please fix ASAP.

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    1 vote

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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