1909 results found

1. crash

   I use a windows 10 PC and this app has become nearly unusable. Every single time I am editing a document or commenting, it crashes. If I leave the document open and don't touch it, it crashes. It's now crashing so badly that the textbox wont even let me write a report or send feedback on the crash. This is completely UNNACCEPTABLE given I PAY A MONTHLY SUBSCRIPTION FOR THIS APP.

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   0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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2. Bug: Edit a PDF menu is blank, no tools displayed (Windows)

   After the most recent update a few days ago, there are 4 tabs at the top: All tools, Edit, Convert, and Sign.

   When I click on the Edit tab, the right hand menu area is blank. No edit tools are displayed.

   I have added the "Add text" feature to the floating shortcuts tool bar that came with the update. However, when I click it to add text, the left hand area is blank with none of the options to do things like select font size displayed, and I can't add these to the shortcuts bar, so most features are unusable since the update.

   After the most recent update a few days ago, there are 4 tabs at the top: All tools, Edit, Convert, and Sign.

   When I click on the Edit tab, the right hand menu area is blank. No edit tools are displayed.

   I have added the "Add text" feature to the floating shortcuts tool bar that came with the update. However, when I click it to add text, the left hand area is blank with none of the options to do things like select font size displayed, and I can't add these to the shortcuts bar, so most features are unusable… more

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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3. Acrobat Reader patch updates bloat Windows Installer folder

   Acrobat Reader patch updates bloat Windows Installer folder. Look at any computer that has had Acrobat Reader installed for a few years. The C:\Windows\Installer folder will have dozens of Gigabytes taken up by Adobe .msp files. Check the size of the folder before and after uninstalling Adobe Reader - the folder will decrease in size significantly. Reinstalling Adobe Reader results in a smaller size. It would be very helpful to the user for Acrobat Reader's update process to achieve this size reduction automatically. There are millions of customers losing dozens of Gigabytes each, this should be a top priority to fix. Attached image shows the result of uninstalling Acrobat Reader, the red-outlined files were all deleted.

   Acrobat Reader patch updates bloat Windows Installer folder. Look at any computer that has had Acrobat Reader installed for a few years. The C:\Windows\Installer folder will have dozens of Gigabytes taken up by Adobe .msp files. Check the size of the folder before and after uninstalling Adobe Reader - the folder will decrease in size significantly. Reinstalling Adobe Reader results in a smaller size. It would be very helpful to the user for Acrobat Reader's update process to achieve this size reduction automatically. There are millions of customers losing dozens of Gigabytes each, this should be a top priority… more

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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4. Unable to add notes to PDF due to error message

   When I attempt:
   to add text to a PDF
   select multiple pages to delete from or move within a pdf
   search for words within a pdf
   I get the following error message:
   "Exception Processing Message 0xc0000139 - unexpected parameters"
   the title on the error box is "Windows - Entry Point Not Found"
   image attached

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   6 votes

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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5. Edit formatting for multiple form fields at once

   Since there's a push to make publically available PDF's meet ADA accesibility standards, we've been creating the base form fields in inDesign and then doing finishing touches in Acrobat Pro. It's annoying enough that you can't set formatting in the base doc (ie if it should be a number, date, percentage etc). The fact that there's no way to format multiple fields at once is worse. If more than one field is selected, the "format" tab literally disappears from the properties menu.

   I'd just copy the original fields to preserve their settings, but then I'd have to do a lot to get it to read properly in the order in order to meet accessibility standards. It works much better to set the order by using anchored form fields in the inDesign doc, but then all the formatting has to be done manually in inDesign. That's a pain when there's 300+ form fields in a doc.

   Since there's a push to make publically available PDF's meet ADA accesibility standards, we've been creating the base form fields in inDesign and then doing finishing touches in Acrobat Pro. It's annoying enough that you can't set formatting in the base doc (ie if it should be a number, date, percentage etc). The fact that there's no way to format multiple fields at once is worse. If more than one field is selected, the "format" tab literally disappears from the properties menu.

   I'd just copy the original fields to preserve their settings, but then I'd have to do a lot… more

   24 votes

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   8 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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6. Adobe Sign Web Form / Duplicate Web Forms

   Option to choose a drafted or active web form and duplicate/copy it into another draft to save time prepping a slightly updated form for different uses.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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7. Acrobat Pro DC slows down my computer terribly

   Been using Adobe Acrobat Pro DC , the latest version as of March 3, 2018, for 2 years and it has progressively encumbered my laptop to the point of being unusable.
   I have a 2016 HP Envy with i7 2.6 GHz and 8 GB RAM. Plenty of hard drive space, no bulky software, even my antivirus program is lightweight, and MS Office.
   I am frustrated beyond explanation, I'm pulling my hair out. 50% of my job depends on PDF files and my computer just can't seem to get them open quickly, edit them without freezing for 60 seconds, and stop every other app from working too, due to the processing congestion.
   Please help me!!!

   Been using Adobe Acrobat Pro DC , the latest version as of March 3, 2018, for 2 years and it has progressively encumbered my laptop to the point of being unusable.
   I have a 2016 HP Envy with i7 2.6 GHz and 8 GB RAM. Plenty of hard drive space, no bulky software, even my antivirus program is lightweight, and MS Office.
   I am frustrated beyond explanation, I'm pulling my hair out. 50% of my job depends on PDF files and my computer just can't seem to get them open quickly, edit them without freezing for 60 seconds, and… more

   7 votes

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   2 comments  ·  Other  ·  Delete…  ·  Admin →
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8. Adobe Acrobat Install Results in Adobe Visual Basic Runtime Errors Opening MS Word or MS Powerpoint

   After install of Adobe Acrobat Pro 2020 Release (Classic) Version 2020.005.30362 on a brand new Macbook Pro (14 in., 2021) with Apple M1 Max running Monterey version 12.4 already with Microsoft Office successfully installed and working fine, opening Powerpoint or Word for Mac version 16.63.1 (22071401) in Office Home & Business gives multiple, successive Adobe-related Microsoft Visual Basic Runtime Error '53'. Multiple calls with tech support do not resolve the problem. Following advice at https://community.adobe.com/t5/acrobat-discussions/run-time-error-53-and-acrobat-freezing-up-not-responding-quot/m-p/11823639 resolves the MS Word errors, but does not resolve the MS Powerpoint errors.

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   45 votes

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   14 comments  ·  Other  ·  Delete…  ·  Admin →
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9. Text box formatting covers text input

   Please. Get rid of the text formatting covering up the active text box that's being typed into. This drives me insane, and happens nearly every time I'm commenting on a PDF. Please see attached image. The text box I'm typing in is totally covered by the formatting box.

   All one has to do to reproduce is to add a text box and move it towards the top of the screen.

   I have Windows 10, using Adobe Acrobat Pro DC 2015.006.30482.

   I want the formatting box to never cover the text box I am typing in.

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   10 votes

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   1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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10. 39 MUST NEEDED FIXES & TWEAKS IN ALL AREAS TO SPEED UP PDF CREATION.

    Too much time is wasted by doing the simple little things all around Acrobat Reader and I want to address as many of the concerns as I can in one post. Turns out I can fit everything

    1) Ability to lock anything on the page so it never gets moved unintentionally. To unlock it you could click a padlock in the corner, if it's right on top of another if you highlight the padlock for 3 seconds a small popup could show vertically what you have with a solid background with the padlock so you can see clearly what you want to unlock.
    The default could be you have to click on it then you can click and drag it to move it.
    A) No longer accidently click then unintentionally and sometimes unknowingly move an image to later discover that it doesn't look right to waste time trying to fix that was fine to begin with
    B) Too many times for a major inconvenience to hit undo because you can select the image layer behind and moving it unintentionally. If you miss you and do another action you have to manually move it back.

    2) When copy and pasting anything from images, Text and especially New Text Fields they should paste right on top of their duplicate by default location.
    especially when zoomed right in or when making a new box, I tried to make a box like grid and it was very time consuming as I wanted it in a specific format.
    A) It's easier to locate what you have just pasted.
    B) Way too time consuming moving it back to the default location so then you can continue on and just keyboard arrow key them over and into place where you want
    It wastes so much time especially when you have to do multiple of them.

    3) Hitting CTRL + an arrow key should be closer to pixel movements instead of a jump, moving it quickly is what Shift + arrow keys is for.
    If I want a box to be in an exact location it won't be right on where I need it. I have to zoom right in and carefully not move it up or down but across. If it's too close it won't move. So I have to move it away so I can move it back.
    A) It's very time consuming spending way too long to get things in line by dragging since keyboard arrow keys come close or too far over if you wanted it to look neater
    right now you have to zoom right in and drag it pixel perfect, I hate it.
    B) Get things in line much faster and complete PDFs faster & neater
    C) More functionality
    D) Saves time with Text Fields to get moved pixel perfect straight onto an underlines

    4) When selecting a Text Field or multiple Text Fields then Copy and Pasting so now there is a #0 on the end then clicking off the selection will make them stay in their spot in the field order which is normal.

    But..
    4.1) When selecting a Text Field or multiple Text Fields then Copy and Pasting so now there is a #0 on the end then...
    using a keyboard arrow key arrow or clicking and dragging them into place
    will make them appear at the bottom of the page in the field order.

    4.2) When selecting a Text Field or multiple Text Fields then Copy and Pasting so now there is a #0 on the end...
    then adding a non duplicate Text Field to the selection then using a keyboard arrow key arrow or clicking and dragging them into place
    will only make the Copy and Pasted appear at the bottom of the page in the field order.

    In the above 2 scenarios could they please all stay where they are in the Field Order?
    A) Since I am using Manual order, nothing should move in the order automatically
    B) Time consuming moving them back into place where the original was. If there's a lot you may get lost where that is in the field order.
    C) Keeps things together and organised

    5) In the Text Field order, you should be able to change the order by holding CTRL and either click and dragging or clicking in the field order and holding CTRL then using up or down arrow.

    6) If multiple Text Fields are exactly the same size and on top of each other you can't select which one you want and move it.
    You should be able to select the one from the Field order and use the arrow keys to be able to move it straight away, instead of wasting time with the simple task and having to change the others back to their position so you could get the right one.

    7) Instead of just clicking and dragging to make a selection then holding CTRL to unselect or individually select by holding CTRL then select one by one
    Please add the ability to hold SHIFT then drag any Text, Text Field Field or Image to make a selection. Holding SHIFT then clicking shouldn't deselect your selection, letting go of SHIFT then clicking should.
    Anything that touches the selection while using SHIFT should just get added to the selection
    A) So much more helpful and easier making selections because you can control what you want selected better
    B) Right now it's very time consuming and double handling by trying to select right around specifics then having to deselect what you don't want one by one instead of just be able to select what you want
    B) More functionality for the basic task of making selections
    C) maybe move everything in a selected area at once

    8) We have Edit PDF which can edit Images and Text Boxes.
    We have Prepare which can edit Text Fields but images should have its own tool with separate features like:
    a quick black and white filter, Eye dropper to select a colour, Paint bucket to fill in large areas quickly, changing the size (Wish it didn't lose quality)
    A) keeping the different type of edits separate
    B) Can add more tweaks in a later version if its in it's own section.

    9) Ability to drag an image into Acrobat on a specific PDF and it will load there on that page instead of a new PDF and ready for you to resize.
    A) It's just a faster method of getting an image where you want it instead of having to do another task.
    B) If you wanted in a new PDF you could just drop it on an empty space on the right of the current tab the PDF is in.

    New Idea) Eyedropper tool for changing the text colour which should recognise any colour on a page.

    10) Option to delete the whole Text Field area of an image behind the Text field.

    7) Much better way of handling large gaps between words in a Text Box.. this usually happens on the last sentence to make them fit so its not seriously time consuming every time just to get it to look right.
    A) I end up giving up with how messy the spaces look just to save time fiddling around to make it perfect which is very annoying and time consuming.

    8) Ability to merge and unmerge text boxes manually without the text moving
    A) Saves time if you want multiple text boxes to contain the same format or edit by selecting all in the one text box
    B) Saves time if you want to move them all at once

    11) For Radio Buttons please add an option for the whole inside circle area to be filled in instead of a dot.
    A) Personal preference as it saves time moving the inside dot bigger to cover the area inside then copy and paste it to tweak further for different sizes

    12) Hitting CTRL + F brings up Find if you search a word "The" you can find the next word "the" if you are in the edit PDF tool it should automatically go in the text box if applicable
    you could just hit DELETE on the keyboard and it will remove it or you could start typing and it will make changes instantly. Also it should be highlighted whilst editing until you click next or get out of find
    A) Saves time clicking then dragging on text that's already selected
    B) Speeds up editing

    13) Ability to extract fonts from a PDF instead of going to another program or finding the font then to download and install just to do this makes me question why?

    14) If you are in the middle of moving an image, text box or field with the mouse the pdf page moves with it. Using the arrow keys should also do the same for convenience.

    15) A top 5 Recently used fonts should be added and appear at the top of fonts in the order of most recent used at the top of this list.

    16) If your zoomed all the way in and you move something like an Text Field the focus will snap to the middle, this gets annoying because you have to go back to the corner to see if it's been aligned properly since I can't tell.

    OR

    HOLD CTRL and then use an arrow key to move it one pixel at a time to fine tune the placement!
    A) 1st Priority should be what area you're focusing on and not automatically leave because then you waste more time and have to go back to see it again
    B) Saves time and lets you put things exactly where you want them.

    17) While editing for long periods at a time the program can becomes really laggy and slow after awhile which I end up saving if it doesn't crash then closing and reloading the PDF.
    This is because you run out of disk space when working with big PDFs
    Simple fix could be what Bandicam does when screen recording:
    A) Add a visible constantly updated at the top of the window your current disk space / your total disk space installed.
    B) Could be colour coded depending on the file size to let you know you should really save it
    if you have over 1GB of data = Green
    Under 1GB - 500MB = Yellow
    Under 100MB = Red

    I usually have Bandicam open so I can see when it's time to save the document and reload it.

    18) Delete once a month if not used the temp files that's made saved backups?

    19) If 2 separate text boxes are on a a big image it's hard to select the text to edit without selecting the image. It's very time consuming to zoom out select outside the image only to accidently get another piece of text to redo the area select.
    Please make the bigger material below gets last priority to select.

    20) When trying to resize, if it's a small size box, trying to select the middle to bring it closer is tough so you have to zoom right in. Like <-|-> Please make it so the middle area is for length and the corners are for diagonal adjustments.
    A) Such a major inconvenience when you have to zoom in but can't see where it needs to get increased or reduced to because you had to zoom right in just to select that size.

    Too much time is wasted by doing the simple little things all around Acrobat Reader and I want to address as many of the concerns as I can in one post. Turns out I can fit everything

    1) Ability to lock anything on the page so it never gets moved unintentionally. To unlock it you could click a padlock in the corner, if it's right on top of another if you highlight the padlock for 3 seconds a small popup could show vertically what you have with a solid background with the padlock so you can see clearly what you… more

    7 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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11. Make Adobe Document Services PDF Embed API work for checkboxes

    https://github.com/adobe/pdf-embed-api-samples is basically UNUSABLE.....when you have two checkboxes ( yes and no ) ... you give them both the same name and have different 'export' values so they act like radio buttons...check one, the other un-checks....however, in this API, when you check one....all checkboxes with the same name also check.....UNUSABLE....how did this get by QA?

    1 vote

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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12. Tools that work seamlessly between each other

    Tools that seamlessly work and are the same between all programs. Copy and paste from illustrator to indesign. Copy type style in indesign like how it works in illustrator.

    2 votes

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    0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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13. Why is there an Edit Text & Images tool in Prepare Form?

    In Prepare Form, why can't I use the Select Object Tool to select multiple fields with a marquee anymore? I've always used it in the past but every time I use it now, it automatically switches to Edit Text & Images, which I don't want it to do. This change supposed to be an "improvement" in the most recent update of Acrobat DC, but it has made my job both harder and take longer. Evidently, there's no way turn off Edit Text & Images when you're in Prepare Form, so you're just stuck editing fields without using a marquee to select. Adobe broke something that previously worked great. Edit Text & Images should be removed from Prepare form! Or at least have the choice of turning it off.

    In Prepare Form, why can't I use the Select Object Tool to select multiple fields with a marquee anymore? I've always used it in the past but every time I use it now, it automatically switches to Edit Text & Images, which I don't want it to do. This change supposed to be an "improvement" in the most recent update of Acrobat DC, but it has made my job both harder and take longer. Evidently, there's no way turn off Edit Text & Images when you're in Prepare Form, so you're just stuck editing fields without using a… more

    10 votes

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    4 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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14. More effective excel exportation for OCR

    For payment remittances, have a more effective OCR process that produces a cleaner and more useable excel spreadsheet, matching invoice numbers with amounts. Also export the page number where each invoice number is found in a separate column.

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    0 comments  ·  Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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15. Fix to copying selected part of PDF file after edit

    The issue is with Adobe Acrobat Pro version of the application. When I open scanned document and I select any part of it, I copy it for instance to an email - it works perfectly fine. Then when I edit the file (I add a word or anything) and I close edit feature I try to copy the part the same way by selecting it, but it just copies the background with no text.

    We tried several options with your technician but we agreed to forward this request further so if it is possible to solve the issue and roll out an update so that it gets fixed globally.

    Thank you.

    Please note this is related to todays remote session with Santhosh who was doing his best to solve the issue and who has also forwarded below details to software development team.

    The issue is with Adobe Acrobat Pro version of the application. When I open scanned document and I select any part of it, I copy it for instance to an email - it works perfectly fine. Then when I edit the file (I add a word or anything) and I close edit feature I try to copy the part the same way by selecting it, but it just copies the background with no text.

    We tried several options with your technician but we agreed to forward this request further so if it is possible to solve the issue and roll… more

    2 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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16. Minimize Menus

    Why would you maximize all the slide outs and menus when you open a PDF? I open these to READ THEM! Instead I get an image the size of a Post-It note and every possible menu and slide out taking up 75% of the screen space.

    Please maximize the size of the PDF when you open it and have every menu and slide out closed. I open documents so I can read them 99% of the time. The other 1% of the time I can open a menu or slide out.

    8 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Restrict editing/copying not working (when allowing printing)

    The feature "Restrict editing/copying" under Permissions not working when allowing printing. This is a problem as I need to send documents where people can read/print them but shouldn't be able to copy/edit the text to protect our intelectual property as much as possible.
    I have worked with the Adobe support team and they have acknowledged the bug and asked me to detail it here. Please include a fix in your next release, thanks.

    2 votes

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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18. Layout and combining files

    So to piggy back on everyone else saying the new layout is terrible, calling that a customizing layout is wild because I want to customize it so it is how it was before but I can't, it's literally not customizable things just got moved. If you're going to call it customiziable give is the option to put everything where we want it.
    My second issue is that I can no longer drag and drop between files to add sheets, I have to copy and paste, but I can't copy and past with my keyboard, I have to copy and paste with my mouse. These have made my work so much less convenient and more time consuming. This should be adjusted for ease of combining documents.

    So to piggy back on everyone else saying the new layout is terrible, calling that a customizing layout is wild because I want to customize it so it is how it was before but I can't, it's literally not customizable things just got moved. If you're going to call it customiziable give is the option to put everything where we want it.
    My second issue is that I can no longer drag and drop between files to add sheets, I have to copy and paste, but I can't copy and past with my keyboard, I have to copy and paste… more

    4 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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19. ai assistant

    AI assistant text box doesn't allow you to type (fully) if you have hotkeys enabled (it only types in the letters that aren't acrobat hotkeys). I end up having to type it in a word processor and then having to copy and paste in the box. This is very inconvenient.

    6 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Vertical Tabs

    Copy Microsoft Edge and Google Chrome's vertical tabs feature for open documents. I often have many tabs open and documents which have been saved or named similarly - especially the first few letters of the filename. This makes navigating between documents difficult because you can't see enough of the file name or title. You have to remember them based on the position of the tabs (which of course changes as you add tabs).

    Also, I would like to be able to edit the file name or the file title directly from the tab, even with the document open.

    12 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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