546 results found

1. Bug: Adobe Acrobat Pro DC for which I pay money does not work properly i.e. PDFs that DO HAVE at least two layers are never shown.

   Scanned PDFs that are made searchable and editable DO HAVE at least two layers, but my Adobe Acrobat Pro DC does not show the layers when I click on the layers icon. I really want to talk to a human being of the Adobe REAL support team and have this issue fixed - I tried the chatting - it is useless!!! Please give me the opportunity to talk to a real ADOBE support person!!! I pay a lot of money every month and this issue is going on since quite a while!!! I have attached an example of a file I personally scanned and made searchable with adobe tools - this should be two layers one image and one text right?
   Looking forward to your response Patricia: My e-mail: roess@lbtainc.com

   Scanned PDFs that are made searchable and editable DO HAVE at least two layers, but my Adobe Acrobat Pro DC does not show the layers when I click on the layers icon. I really want to talk to a human being of the Adobe REAL support team and have this issue fixed - I tried the chatting - it is useless!!! Please give me the opportunity to talk to a real ADOBE support person!!! I pay a lot of money every month and this issue is going on since quite a while!!! I have attached an example of a file… more

   • 

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
   Declined  ·  Lovekesh garg responded

   This is not a bug but as designed. So closing this thread.

2. Bug with % symbols in named destinations

   When entering a named destination (for linking to within a PDF), it's impossible to enter a percentage sign ("%", U+0025). The symbol simply disappears from the name once entered.

   It's possible it's being misinterpreted as a formatting specifier in a printf call (or something similar).

   Steps to reproduce:
   1. Open a document and select "Edit PDF"
   2. Click the bullseye-icon in the left-most pane ("Destinations")
   3. Click "Create New Destination"
   4. Type "Bug%Test" and press Enter
   5. Note the result is "BugTest" instead of the expected "Bug%Test"

   Here's an animated screen-capture (which was too large to upload as an attachment): http://imgur.com/a/Bg4Em

   "Why is this valuable to you?"
   - It isn't. But as a developer, I feel obliged to report bugs when they're encountered. I doubt this is hard to fix, but it's a subtle bug that's likely to remain unnoticed.

   When entering a named destination (for linking to within a PDF), it's impossible to enter a percentage sign ("%", U+0025). The symbol simply disappears from the name once entered.

   It's possible it's being misinterpreted as a formatting specifier in a printf call (or something similar).

   Steps to reproduce:
   1. Open a document and select "Edit PDF"
   2. Click the bullseye-icon in the left-most pane ("Destinations")
   3. Click "Create New Destination"
   4. Type "Bug%Test" and press Enter
   5. Note the result is "BugTest" instead of the expected "Bug%Test"

   Here's an animated screen-capture (which was too large to upload as an attachment): … more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. ISSUES SINCE LATEST UPDATE

   I fill out forms all day long. It is 60% of my business. I chose to purchase Adobe because it saved me hours. Since the last update it has increased my time spent handling these forms. 1. The auto detect for box size is gone, it just puts everything in billboard size letters and I have to change every line. 2. I can begin to fill, but then it locks up and shuts down. This means I have to start begin again. It will do this continuously unless I do a total restart for my computer and then it may work for an hour an start all over again. I loved the previous version because I wasn't wasting time duplicating and over editing my forms. Please, I am begging you to fix this...please with sugar on top. I would like to sleep a few hours a day instead of working.

   Kathryn Michelle Kelly

   I fill out forms all day long. It is 60% of my business. I chose to purchase Adobe because it saved me hours. Since the last update it has increased my time spent handling these forms. 1. The auto detect for box size is gone, it just puts everything in billboard size letters and I have to change every line. 2. I can begin to fill, but then it locks up and shuts down. This means I have to start begin again. It will do this continuously unless I do a total restart for my computer and then it may… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
   Declined  ·  Adminsagrover (Admin, Adobe) responded

   We are closing this post due to no further communication from the customer end.

4. How do I transfer data from one user to another Google Workspace?

   Manual data transfer between Google Workspace accounts, although seemingly straightforward, poses several challenges. First, this process requires substantial time and technical expertise. Moving data, such as emails, contacts, and calendar events, manually involves multiple steps, including exporting and importing files for each data type. This method increases the risk of errors, such as accidentally omitting critical files or duplicating data, which can lead to inconsistencies and data loss. Furthermore, manually transferring sensitive data can raise security concerns, as it lacks encryption and other protective measures that specialized tools offer.

   The DRS Google Workspace Backup Tool simplifies this complex task. Designed to handle diverse data types, this tool automates the transfer process and ensures data integrity through advanced error-checking mechanisms. With built-in security features like encryption, it also mitigates potential risks associated with data breaches or loss. For organizations with large data volumes or multiple accounts to migrate, the DRS Google Workspace Backup Tool saves time and effort, making it a superior alternative to the manual method.
   Read More: https://www.drssoftech.com/blog/migrate-google-workspace-to-another-workspace/

   Manual data transfer between Google Workspace accounts, although seemingly straightforward, poses several challenges. First, this process requires substantial time and technical expertise. Moving data, such as emails, contacts, and calendar events, manually involves multiple steps, including exporting and importing files for each data type. This method increases the risk of errors, such as accidentally omitting critical files or duplicating data, which can lead to inconsistencies and data loss. Furthermore, manually transferring sensitive data can raise security concerns, as it lacks encryption and other protective measures that specialized tools offer.

   The DRS Google Workspace Backup Tool simplifies this complex task. Designed… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Quick solution to Transfer Outlook Email to Another Account

   The DRS Softech OLM Converter for Mac is the outstanding app for migrating Outlook email to another. With this utility, you can import single or multiple OLM files concurrently. The instrument will transfer the OLM files data to other formats without needing to install the Outlook email service. The software will support the tree hierarchy until the completion of the process and we will also provide you with an array of great features – if you want to exclude duplicates, migrate without any attached files, migrate selective emails, etc.

   Steps to Transfer Outlook Email to Another Account

   1. Firstly, launch the OLM converter Tool.
   2. Secondly, Tap Select Files to add your OLM file added and Hit Open >> Next.
   3. In the next panel, preview and select the item from the tree hierarchy and click Next.
   4. Then you need choose the PST file format from the list of saving options.
   5. Now select the desired location for the output PST files to save.
   6. Tap Convert to proceed with the migration.

   Know More: https://www.cloudemailmigration.com/blog/how-to-transfer-outlook-email-to-another-account/

   The DRS Softech OLM Converter for Mac is the outstanding app for migrating Outlook email to another. With this utility, you can import single or multiple OLM files concurrently. The instrument will transfer the OLM files data to other formats without needing to install the Outlook email service. The software will support the tree hierarchy until the completion of the process and we will also provide you with an array of great features – if you want to exclude duplicates, migrate without any attached files, migrate selective emails, etc.

   Steps to Transfer Outlook Email to Another Account

   1. Firstly, launch… more
   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Integrating Client Hub with QuickBooks for Streamlined Workflows

   Managing clients and finances effectively requires the right tools working together. By integrating Client Hub with QuickBooks, businesses can simplify workflows, improve client communication, and reduce manual tasks. This integration creates a centralized platform where client collaboration and accounting data work hand in hand.

   One of the main advantages of this integration is the real-time synchronization of financial data. Invoices, payments, and client records in QuickBooks automatically align with Client Hub, eliminating duplication and ensuring accuracy. This not only saves time but also enhances transparency for both businesses and their clients.

   Additionally, the integration supports better collaboration. Client Hub allows businesses to manage projects, tasks, and document sharing, while QuickBooks handles the accounting side. Together, they provide a seamless experience where teams can track financial health alongside project progress.

   For businesses looking to scale, integrating these tools also helps with automation and efficiency. Recurring tasks like sending payment reminders or updating records can be automated, allowing teams to focus more on strategic activities. Providers like Apps4Rent can assist in setting up and managing this integration, ensuring businesses unlock their full potential.

   In short, bringing Client Hub and QuickBooks together creates a smarter, more efficient way to manage client relationships and finances.

   Managing clients and finances effectively requires the right tools working together. By integrating Client Hub with QuickBooks, businesses can simplify workflows, improve client communication, and reduce manual tasks. This integration creates a centralized platform where client collaboration and accounting data work hand in hand.

   One of the main advantages of this integration is the real-time synchronization of financial data. Invoices, payments, and client records in QuickBooks automatically align with Client Hub, eliminating duplication and ensuring accuracy. This not only saves time but also enhances transparency for both businesses and their clients.

   Additionally, the integration supports better collaboration. Client Hub allows… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Cannot Combine documents

   I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.

   I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and buying a different .pdf product. I have to combine documents for Federal Courts, and if this feature does not work I cannot properly file documents with the Court. This bug must be fixed immediately, otherwise, I have not choice but to move to a different product.

   Thanks for your immediate attention to this issue.

   I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.

   I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved  ·  mrraj@adobe.com responded

   Thanks for confirming. Its great to know that your issue has been resolved.
   Keep us posted if you face any issue.

   Thanks,
   Mridula

8. Downgrade from Acrobat DC to adobe PDF pack

   I cancelled my monthly Acrobat DC subsription (too expensive and I didn't need many of the cloud features), and down graded to a yearly subscription of adobe PDF pack. Now, whenever I try to open previously created pdf documents I get hijacked with a popup to renew the DC subscription. For awhile I was able to close that and open a previously saved adobe doc by clicking on the adobe DC icon and choosing "default", which I am assuming allowed the pdf pack programs to open. Now I am not even getting that choice. The DC opens to a blank document and then a notice/pop up that my DC subsription has run out and I need to renew. STOP Hijacking my domuments. I have paid about 100$ for the yearly sub for "adobe PDF pack"! Open my documents and stop trying to get me to pay another 14.99 per month to access my documents!!!

   I cancelled my monthly Acrobat DC subsription (too expensive and I didn't need many of the cloud features), and down graded to a yearly subscription of adobe PDF pack. Now, whenever I try to open previously created pdf documents I get hijacked with a popup to renew the DC subscription. For awhile I was able to close that and open a previously saved adobe doc by clicking on the adobe DC icon and choosing "default", which I am assuming allowed the pdf pack programs to open. Now I am not even getting that choice. The DC opens to a blank… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Bug:Acrobat aborts when I do File -> Create -> PDF from scanner

   How to invoke crash: Open Acrobat. Select File -> Create -> PDF from scanner. Select "HP Office Pro 8740 TWAIN". Let it scan 2 pages from the document feeder. After the second page has been scanned I get messages "optimizing", "converting to searchable image exact", "optimizing" and then error dialogue "Adobe Acrobat DC has stopped working".

   How to avoid: Open Acrobat. Select Tools -> Create PDF -> Scanner. Select "HP Office Pro 8740 TWAIN". Let it scan 2 pages from the document feeder. Once I have scanned via the Tools menu path, I can scan successfully using the File menu path that failed initially as long as Acrobat is still open. I noted that the "Create" option under the File menu no longer showed the text "Create", just the icon. It did let me pick from he sub options.

   Created case 0189335790 (https://accounts.adobe.com/support/cases/0189335790). Rep was not able to repeat and closed case. Rep tried using "Tools -> Create PDF" first. I was not aware it was sensitive to the menu path at the time.

   Acrobat Pro DC 2017.12.20098, Windows 7 Home (64-bit), and an HP 7740 on Ethernet.

   How to invoke crash: Open Acrobat. Select File -> Create -> PDF from scanner. Select "HP Office Pro 8740 TWAIN". Let it scan 2 pages from the document feeder. After the second page has been scanned I get messages "optimizing", "converting to searchable image exact", "optimizing" and then error dialogue "Adobe Acrobat DC has stopped working".

   How to avoid: Open Acrobat. Select Tools -> Create PDF -> Scanner. Select "HP Office Pro 8740 TWAIN". Let it scan 2 pages from the document feeder. Once I have scanned via the Tools menu path, I can scan successfully using the File menu path that failed… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Declined  ·  2 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →

10. What is Citrix HDX? and Its Importance?

    What is HDX?
    Citrix HDX is a set-up of exclusive innovations that conveys a top quality encounter to clients of virtual work areas and virtual applications. A focal part of Citrix DaaS, HDX guarantees clients have a steady encounter across a wide cluster of gadgets and organizations. Based on top of the Free Processing Design (ICA) remoting convention, it's utilized by worldwide undertakings to help a great many clients.

    HDX is planned around three specialized standards: shrewd redirection, versatile pressure, and information de-duplication. Applied in various blends, they are intended to

    1. Keen redirection Shrewd redirection looks at screen action, application orders, endpoint gadgets, and organization and server abilities to in a split second decide how and where to deliver an application or work area action. Delivering can happen on either the endpoint gadget or facilitating server.

    Client redirection use handling power on endpoints, if accessible, to let loose the server to deal with different cycles or more clients. Gadget redirection captures peripherals like webcams, printers, scanners, computerized pens, and 3D mice at a neighborhood level to permit clients to communicate with these gadgets in meetings.

    1. Versatile pressure Versatile pressure is a center protected innovation of the ICA convention which permits rich sight and sound showcases to be followed through on slim organization associations. HDX first assesses factors like the kind of info, gadget, and show (text, video, voice, interactive media). Then, it picks the ideal pressure codec and the best extent of computer chip or GPU use. It then keenly adjusts in view of every exceptional client or meeting.

    https://bit.ly/3fJEeRS

    What is HDX?
    Citrix HDX is a set-up of exclusive innovations that conveys a top quality encounter to clients of virtual work areas and virtual applications. A focal part of Citrix DaaS, HDX guarantees clients have a steady encounter across a wide cluster of gadgets and organizations. Based on top of the Free Processing Design (ICA) remoting convention, it's utilized by worldwide undertakings to help a great many clients.

    HDX is planned around three specialized standards: shrewd redirection, versatile pressure, and information de-duplication. Applied in various blends, they are intended to

    1. Keen redirection Shrewd redirection looks at screen action, application… more
    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Cloud Storage  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Annoying form/instruction bar at top of window is a 10-year-old problem

    Overlay bars that are not easily hidden and may contain conflicts with the actual content of the document have been objected to 10 years ago, and the "Signed and all signatures are valid. Please fill out the following form." banner in blue I found today continues to present basically all of the problems from this thread from 2009-2011 regarding purple bars, including that it is not clear how to hide the bar for easier reading or screen presentation. https://acrobatusers.com/forum/forms-acrobat/how-do-you-remove-purple-instruction-bar/

    Clicking the blue bar almost anywhere does nothing. There are 2 buttons at the right edge... only one of them seems to work. Clicking the small icon at the left edge hides the bar but does not reveal what feature caused it to exist. By accident, and over an hour after after trying and failing to find a preference to get rid of such an offending bar, I found the signing tools in a left-edge expansion menu even though most of the tools and extra features (tools pane) had been on the right-edge. Nothing in the main menu, such as show/hide, gives any hint that there are tools to find in the left menu or whether the tools there may change. All of these factors seem like failures in the User Interface category.

    Overlay bars that are not easily hidden and may contain conflicts with the actual content of the document have been objected to 10 years ago, and the "Signed and all signatures are valid. Please fill out the following form." banner in blue I found today continues to present basically all of the problems from this thread from 2009-2011 regarding purple bars, including that it is not clear how to hide the bar for easier reading or screen presentation. https://acrobatusers.com/forum/forms-acrobat/how-do-you-remove-purple-instruction-bar/

    Clicking the blue bar almost anywhere does nothing. There are 2 buttons at the right edge... only one of them seems… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Netgear Router login not working

    Why is the Netgear router login not secure?
    The web access of a Netgear router is encrypted with HTTPS (Hypertext Transfer Protocol Secure) to keep the functions of the router secure. When you try to access the login page of the Netgear router, the browser prompts you to verify if the router is secure. The router's self-signed certificates encrypt the data transferred in the domain. When self-signed certificates are present, the router's web access is not secure.

    In Google Chrome:
    Open the Google Chrome browser on your computer and visit the login page of the Netgear router.
    If the security message appears, the connection is not secure or private. Now, select Advanced and then select Continue.
    Choose the unsecured Netgear website.
    Once the router's login page appears, enter the username and password. The default username of the router is "admin" and the password is "password".
    In the address bar, click the red alert icon next to "Not secure."
    On the next screen, select Certificate (invalid), click the Details tab, and choose Copy to file.

    How to find the router login for a Netgear router
    NetGear uses a few different login combinations for its routers. The full list is available here, but we'll give you the gist:

    If you are using a Comcastrouter, try username "comcast" and password: "1234"
    If that doesn't work, try using the combination of "administrator" and "password"
    Alternatively, you can use the password "1234"
    Some routers don't use a username and some don't use a password, so leave one of the boxes blank and try the combinations mentioned above.
    https://www.not-working.co/netgear-router-login

    Why is the Netgear router login not secure?
    The web access of a Netgear router is encrypted with HTTPS (Hypertext Transfer Protocol Secure) to keep the functions of the router secure. When you try to access the login page of the Netgear router, the browser prompts you to verify if the router is secure. The router's self-signed certificates encrypt the data transferred in the domain. When self-signed certificates are present, the router's web access is not secure.

    In Google Chrome:
    Open the Google Chrome browser on your computer and visit the login page of the Netgear router.
    If the security… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Download Arrow for Document Cloud

    If I use Dropbox or OneDrive to share documents with others, either of those cloud storage systems has an obvious download arrow on the initial cloud page After the recipients of my link, click on the link. I don't know why Adobe decided to hide the download arrow behind an ellipsis in its document cloud (at least that's where it is in the doc cloud when accessed on my Mac computer). There's plenty of room on the document cloud menu bar to place all of the features buried under that tiny little ellipsis of three dots. Sometimes I think Adobe needs to a whole new set of UI designers. It would also be wonderful if Adobe would enable the document cloud to display and access portfolios in the same way that you can display them on your computer. Instead, recipient of doc cloud portfolio links are confronted with a huge Adobe icon prompting them to download Adobe Reader or Acrobat (even if they already have one of them), while the location of the portfolio is nearly hidden. Why not make the prompt for downloading Reader or Acrobat much smaller and to the left or right of an image of a page of the portfolio, and concurrently make the download arrow obvious. There is so much about the document cloud and requesting e-signatures that is unfriendly to smooth document workflows. So many roadblocks.

    If I use Dropbox or OneDrive to share documents with others, either of those cloud storage systems has an obvious download arrow on the initial cloud page After the recipients of my link, click on the link. I don't know why Adobe decided to hide the download arrow behind an ellipsis in its document cloud (at least that's where it is in the doc cloud when accessed on my Mac computer). There's plenty of room on the document cloud menu bar to place all of the features buried under that tiny little ellipsis of three dots. Sometimes I think Adobe… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Need help deciding how to deploy Acrobat via Patch My PC and Intune

    • All users must have either Reader or Pro

    • About 150 users have a Pro license while 350 do not.

    • Patch My PC detects the following deployed to our devices:
      Adobe Reader DC Continuous MUI 350 installs

    Adobe Reader DC Continuous 250 installs (This is a Update Only MSP file)

    Adobe Acrobat DC Continuous 300 installs

    Adobe Acrobat Pro 250 installs X Trench Run

    I could set some form of Reader as Required on all devices, but I think that may downgrade existing Pro users.

    I could uninstall everything and set some form of Pro as required, then try to suppress the login popup box so unlicensed users don't get nagged to sign in.

    I could just leave the mess as it is and Update Only all of it, but because nothing is set as Required new devices won't have Adobe installed.

    What is the difference between Adobe Acrobat DC Continuous and Adobe Acrobat Pro? They both have the white Pro icon in Patch My PC but they are detected as different installs.

    How do you all use Patch My PC to deal with Adobe? What is the best way to set some form of it as Required for all devices?

    • All users must have either Reader or Pro

    • About 150 users have a Pro license while 350 do not.

    • Patch My PC detects the following deployed to our devices:
      Adobe Reader DC Continuous MUI 350 installs

    Adobe Reader DC Continuous 250 installs (This is a Update Only MSP file)

    Adobe Acrobat DC Continuous 300 installs

    Adobe Acrobat Pro 250 installs X Trench Run

    I could set some form of Reader as Required on all devices, but I think that may downgrade existing Pro users.

    I could uninstall everything and set some form of Pro as required, then try to suppress… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Adding audio file to PDF with Adobe Pro DC (Mac OS Catalina version 10.15.1)

    Hello, I am using Adobe Acrobat Pro DC on a recent iMac running OS Catalina version 10.15.1. I'd like to embed a simple and short Audio file. I have the latest version of Adobe Acrobat PRO DC from the cloud. I tried recording a note, that did not work out all. Then I recorded an audio file in Garageband and saved it as an .aif file (I saved it as an .aif file because none of the other formats would load up) and this prerecorded .aif file uploaded from my hard disc into my cursor successfully (I can actually play the file in the little dialogue box with the controls play record stop and when I close this dialogue box and click OK I can see the sound icon has loaded into my cursor) but then frustratingly when I click down to paste the sound file onto the PDF it doesn't paste it. It keeps it loaded up into the cursor. I tried and tried and it is so frustrating as this should be such a simple thing to do! Do you know why this may be happening? is this a bug please? Can it be fixed? I so would like an answer to this! I am frustrated to be paying for the latest software and not be able to do such a simple operation in this day and age and having to come on a forum to find a possible solution. Thanking you in advance. Best regards.

    Hello, I am using Adobe Acrobat Pro DC on a recent iMac running OS Catalina version 10.15.1. I'd like to embed a simple and short Audio file. I have the latest version of Adobe Acrobat PRO DC from the cloud. I tried recording a note, that did not work out all. Then I recorded an audio file in Garageband and saved it as an .aif file (I saved it as an .aif file because none of the other formats would load up) and this prerecorded .aif file uploaded from my hard disc into my cursor successfully (I can actually play… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. More view options for the "Add Open Files" screen when using the Combine Files tool

    Frequently I have to combine files that I have opened in Adobe from a scanned version. When using the Combine Files tool, there's an option to "Add Open Files." This feature is super nifty by incredibly vague. Once you select which files you want to be working with, it adds them to a preview screen -- the order of which is the reverse of the order you have the files actually opened within Adobe. A few little changes would make this so much better... 1) Spruce up the file select screen after clicking Add Open Files (it wasn't obvious to me how to use this feature the first time, because all the files show up as highlighted by default. Maybe a nice check box next to each file would be more intuitive). 2) Give me more options in the file preview screen! As previously mentioned, the files automatically get put in reverse order of how they were opened in Adobe initially. For example, I scan three, 50-page sets of documents, and want to make one large PDF from them. I scan the file top-to-bottom as any sane person would, then open the three files. I see the first 1/3rd, then the 2nd, then the last chronologically. I open the files, hit combine, and now it's exactly out of order. I then have to manually rearrange where they are in relation to each other. There should be a setting where you can indicate your preference (add first open Adobe file as the first in the Combine Files tool, or add said file last), AND/OR there should be a icon I can click to reverse the current selection of files. Too many times I have 5+ files that I need to combine that are now backwards and I have to manually move and verify the order back to what it should do by default. This is too long of a post, but I want this feature...

    Frequently I have to combine files that I have opened in Adobe from a scanned version. When using the Combine Files tool, there's an option to "Add Open Files." This feature is super nifty by incredibly vague. Once you select which files you want to be working with, it adds them to a preview screen -- the order of which is the reverse of the order you have the files actually opened within Adobe. A few little changes would make this so much better... 1) Spruce up the file select screen after clicking Add Open Files (it wasn't obvious to… more

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. menues, ribbon and top portion of window goes white and window controls don't work

    I use Adobe Acrobat through my entire Engineering Consulting Business (Bowden engineering Solutions Pty ltd), but I have a bug with Acrobat DC Pro. I am running it on a laptop that has on Windows 10 and a second monitor that is connected with HDMI and positioned above the laptop monitor. The laptop monitor is still selected as the "main display". The bug occurs about 50% of the time when I open an Acrobat file. The Acrobat window maximises on the second monitor and there is a blank portion along the top of the Acrobat window that covers the menus, the ribbon, and the top of the document. The window controls are still visible, but they do not work (i.e. I cannot resize the window). If I unplug the second monitor, then the Acrobat window moves to the monitor on the laptop and works fine there. If I then plug the second monitor back in and drag the Acrobat window onto the second screen it is fine. If I maximise the window, then it is the same chance of the problem re-occurring.

    The bug is intermittent, and I did not get it to reoccur when I was writing this bug report (I tried 5 times to get a screen shot of the bug). So the attached picture is not an exact screen shot of the bug occurring but it is very similar. Note that the Adobe icon and file name should be showing on the top left but that is also missing when the bug occurs.
    I have tried reinstalling Adobe Acrobat and the bug still occurs.

    I digitally sign/approve about 200 documents per month that are created by my staff (about 10 per day) and in that process need to look at several other pdf's, including aircraft manuals, regulations specification etc. In addition to that, I need to work on my own projects (that are issued as pdfs). So, I almost always have several pdf files open in Adobe Acrobat and rely on this software.

    If this is known bug then any assistance would be greatly appreciated.

    Regards,
    Denis Bowden B.Eng

    I use Adobe Acrobat through my entire Engineering Consulting Business (Bowden engineering Solutions Pty ltd), but I have a bug with Acrobat DC Pro. I am running it on a laptop that has on Windows 10 and a second monitor that is connected with HDMI and positioned above the laptop monitor. The laptop monitor is still selected as the "main display". The bug occurs about 50% of the time when I open an Acrobat file. The Acrobat window maximises on the second monitor and there is a blank portion along the top of the Acrobat window that covers the menus,… more

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Usability of Accessibility Features and Tags

    The accessibility features, specifically regarding tagging documents, are unusable. My experience with Adobe is fairly limited and I have spent hours researching the process and attempting to add accessibility tags to documents with extremely limited success. I am often left feeling incredibly frustrated with a partially accessible document.

    The auto-tag feature is incredibly hit-or-miss. I can retag a document four or five times, each time receiving different results. Sometimes my entire document is tagged as an image, sometimes every single line is tagged as a paragraph, sometimes paragraphs are tagged tables when they are simply two columns of adequately spaced text. It's very frustrating because I've spent a lot of time going through documents and changing fonts and spacings and such to make them Adobe-friendly.

    When I finally get the document to a point where I only have to make a few edits, I open the Reading Order window and access the Show Order Panel. Both panels have been very glitchy. Sometimes they will freeze as soon as I open them, other times as soon as I make my first edit, and other times when I'm halfway through or even at the end of my edits. The tools for manually tagging have a mind of their own. They rarely work perfectly and usually make a bigger mess of my document. When I try to change the tag, from text to a figure for example, the tool will randomly select the entire document, do nothing at all, or merge with other tags around when I need the tags separate. After trying to delete tags/selected item structures (sometimes they don't even delete after I've selected the option off the menu), I am often left frustrated because parts of my document still are not adequately tagged.

    I have repeatedly encountered problems trying to select figures, particularly donut charts and QR codes, to tag in the document. When I manually attempt to select and tag them, the tool will select the entire document or fail to even recognize that there is something there. And when I go to add alternate text to figures, sometimes it doesn't even appear as an option on the menu when I right click over the tag number (without selecting it first). On my most recent document, I added alternate text, changed something on the document, and the alternate text was reattributed to another figure.

    Every time I finally get my document to a point where I think I'm done (and I've learned to save after literally every change because I cannot figure how to undo my most recent change and I expect the application to freeze at any moment), something inevitably goes wrong.

    Take today for example: I exported a PDF from another platform (I've learned from past mistakes and used compatible fonts and everything) and uploaded it to Acrobat. This is a one-page flyer with a large heading, some subheadings, a few paragraphs, a few lines of font, and some graphics--three donut charts and a QR code. After auto-tagging, manually tagging, re-auto-tagging and manually tagging the document for 15-20 minutes (because the add tag feature would not recognize various pieces of text and several of my charts), I decided to save and be done with the document, even though one donut cart was not tagged, the QR code was tagged inadequately, and several separate lines of text were grouped into a single block despite trying for nearly 5 minutes to tag them separately. I pressed save and suddenly, many of the tags in the document were magically duplicated and the original tags were reordered. Hoping the document had saved before the additional tags were recognized, I closed out of the program without saving. However, when I opened Acrobat again, the extra tags were still there. So I tried to manually delete them. But the tags will not delete no matter how many times I right click and press "delete selected structure". Take a look at the screen shot. Tags 1 and 13 are duplicated. Also, if you look at the tags in the Order panel, they're nonsensical (part of auto-tag). I'm not an expert in this process, so I'm unsure how this will impact screen readers when someone attempts to use the accessible features of this document. Will it read out tag 2 as "mental mental mental mental mental mental" instead of "Mental health statistics?" (which, unrelated but important: I do not know how to test the tagging/screen reading features of the document despite extensive research.)

    I'm frustrated. I have seven more documents to tag today and I'm ready to throw my computer across the room. I made this account specifically to share this feedback on this forum because after months of trying and reporting every time Adobe crashes when I try to tag a document (which was very frequent the first few times I used Acrobat, but hasn't happened recently), it's clear nothing has changed.

    This is a key feature for producing documents. Adding accessibility features to a one paged document with minimal text and graphics should take, at the very most, five minutes. In the past, I have spent over an hour on a single document and have not been fully satisfied with my results. The forums and informational guides from Adobe are not very helpful. I have the newest version of Adobe that my company allows and have updated before my most recent attempt to tag a document. Something needs to change.

    The accessibility features, specifically regarding tagging documents, are unusable. My experience with Adobe is fairly limited and I have spent hours researching the process and attempting to add accessibility tags to documents with extremely limited success. I am often left feeling incredibly frustrated with a partially accessible document.

    The auto-tag feature is incredibly hit-or-miss. I can retag a document four or five times, each time receiving different results. Sometimes my entire document is tagged as an image, sometimes every single line is tagged as a paragraph, sometimes paragraphs are tagged tables when they are simply two columns of adequately spaced… more

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Print multiple pages on one sheet by shifting the contents 1 by 3 to the left side of the paper.

    Print multiple pages on one sheet by shifting the contents 1 by 3 to the left side of the paper.

    Leave it to the developer

    Print multiple pages on one sheet by moving the contents to the left side of the paper.
    In the case of custom prints, 3 horizontally and 1 vertically.
    So that the left side of the paper has custom printed content 1 by 3 and the right side of the paper has space for writing after printing 1/3 of the printable paper width.

    Nowadays, Adobe Acrobat can print multiple pages on one sheet of paper, but cannot

    Recommendation 1. Set that in case those pages are only printed in one column vertically, we will set the chip contents to the left side of the page to be written after printing.

    Recommendation 2. Set Advanced Print in Mark and Breed Then the user should be able to tick the page information. while printing multiple pages on one sheet because in terms of use it is very helpful Page information can be placed at the bottom of each page on that sheet of paper.

    In actual use, a user like me takes a powerpoint slides pdf and prints 1 by 3 and writes a comment. They need to have a lot of writing space and need to know the page. What is the page number of the file?

    I've searched and read every blog.
    It's a matter of developing a program to be used more professionally.
    I believe that students, heads of departments in companies Including senior management will have a favorite.

    This function is exampled in power point program
    Order print>3 slides Handouts (You can set a tick to see if there will be a line to write down or not, the better.)

    Recommendation 3. Print settings should be able to be saved in a (nameable) profile.
    Users do not type with the same settings every time. But it's often used in a few forms. Other programs can allow users to save print settings as named profiles. and select an icon

    Therefore, there should be a tick box for the first page of settings to be a page to choose a profile as well. So that users can quickly select the profile to be used at that time

    (and which profile should be set as the default when printing every time, by some uninformed users may go to set a print reference Not initialized in the control panel. Let the work finish in the print settings page while using the print order)

    Recommendation 4. I really couldn't find a way to send helpful business advice like this. Adobe should have some kind of Microsoft suggestion function.
    (But in this regard, I think Google has done a good job and is very easy to use for its ease and incentivizing users to submit their comments.)

    Any problems or suggestions from users are valuable. the less you have You're just ahead of your competitors.

    I hope my advice will be useful to the company and the developer and will be well received to lead to a better product more professionally. ^ . ^

    Print multiple pages on one sheet by shifting the contents 1 by 3 to the left side of the paper.

    Leave it to the developer

    Print multiple pages on one sheet by moving the contents to the left side of the paper.
    In the case of custom prints, 3 horizontally and 1 vertically.
    So that the left side of the paper has custom printed content 1 by 3 and the right side of the paper has space for writing after printing 1/3 of the printable paper width.

    Nowadays, Adobe Acrobat can print multiple pages on one sheet of paper, but… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Clients think documents are signed when they aren't. Interface improvements required.

    Using Adobe Sign today, I also found that the field automation didn't work. The message would show that fields are available, but then when you click the icon to apply the fields, the message would come back that it couldn't find any locations to place a field, totally not recognizing the Signature or date lines requiring manual field placements.

    In the date line options, please add: yyyy-mm-dd - HH:MM:ss
    (required by the Canada Revenue Agency on their T183 Authorization to E-file signature forms). I have to always enter this text manually.

    Also, clients are finding Signing the form confusing. I had several clients today saying that all files are signed, but they aren't. I had to simulate the signature on my end and send them step by step snapshots of the process before they finally got them signed. They thought that once they hit "Finish", they were done, and didn't realize they had to push the "Click to Sign" button. I also found that on a cellphone, if I accidentally swiped the page while trying to finish the signing process, the page would refresh causing me to have to start all over again. I'm guessing this could also make a client think that the document was all signed and submitted! More user feedback is required to help the client recognize the steps to sign their documents. (ie: "Exit without signing" vs "Finish"), place the "Click to Sign" button in a better location so clients see it. Last year, an Adobe Cookie popup at the bottom of the screen blocked that "click to sign" button so the 80+ year old senior citizen client couldn't see it. And with all the computer scams happening these days, people are fearful of pushing buttons they don't understand. I recreated the document on a couple different computers in my house trying to understand why the client was having so much difficulty before encountering that cookie popup on one of my computers. Once that was resolved, the client was able to sign. Simple things to resolve by improving the front end to make things clearer for the client.

    Using Adobe Sign today, I also found that the field automation didn't work. The message would show that fields are available, but then when you click the icon to apply the fields, the message would come back that it couldn't find any locations to place a field, totally not recognizing the Signature or date lines requiring manual field placements.

    In the date line options, please add: yyyy-mm-dd - HH:MM:ss
    (required by the Canada Revenue Agency on their T183 Authorization to E-file signature forms). I have to always enter this text manually.

    Also, clients are finding Signing the form confusing. I… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating