558 results found

1. easily be able to delete the signature

   Hey,

   I've just signed up for a monthly subscription. i must say that this is by far the best editing software I've tried out. Its great. One big flaw though. I'm adding more than one signature to the pdf and then saving it. However after realising I needed to amend it I cannot simply delete the signature.Can you not just add a trash icon so that I could highlight the signature and then delete it? You could add a lock to the file that only the editor can unlock (maybe have a password when you hit the delete button?)

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   0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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2. improve the tracker for reviews

   First of all, the review in Acrobat should be a standalone program or it should atleast be able to operate without Acrobat. Example: I can have the tracker open and then i open a pdf. If i close the pdf It closes the tracker also. I have many files I am tracking and to have to start the tracker window is so frustrating.
   Also the icon shows new items but often there is no new stuff in the tracker. That happens daily, see attached file.
   So the tracker should get som love and care from you guys! :)

   Best regards,
   Marko

   First of all, the review in Acrobat should be a standalone program or it should atleast be able to operate without Acrobat. Example: I can have the tracker open and then i open a pdf. If i close the pdf It closes the tracker also. I have many files I am tracking and to have to start the tracker window is so frustrating.
   Also the icon shows new items but often there is no new stuff in the tracker. That happens daily, see attached file.
   So the tracker should get som love and care from you guys! :)

   Best regards,… more

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   Declined  ·  1 comment  ·  Commenting  ·  Delete…  ·  Admin →

3. one page view - not visually distinct

   one 'fit page' (full page view) - there is no gap above/below the document - this is visually poor as from a cursory view, you cant be sure the page actually fits on screen - or maybe a very tall document. When combined with the poor icon/button design in Acrobat DC (several buttons are the same - single page view & zoom to page level)
   The lack of customisation possible in the tools makes this harder.
   Yes you can zoom to a level that will display a grey background around the document - but this then isn't suitable where pages change size/orientation & has to be reselected on each document opened.

   one 'fit page' (full page view) - there is no gap above/below the document - this is visually poor as from a cursory view, you cant be sure the page actually fits on screen - or maybe a very tall document. When combined with the poor icon/button design in Acrobat DC (several buttons are the same - single page view & zoom to page level)
   The lack of customisation possible in the tools makes this harder.
   Yes you can zoom to a level that will display a grey background around the document - but this then isn't suitable where pages… more

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   Declined  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →

4. Send by email missing 2025.001.20435

   As Acrobat keeps building an inscrutable interface to make all useful features disappear, it is now impossible to email direct from Acrobat.

   There used to be an email icon that could be clicked to connect to the default email application so that a PDF could be sent without going through all of the steps of closing Acrobat, opening the mail app, writing a mail, browsing for the file.

   With its continuously degraded interface, Acrobat becomes less user friendly and more obscure. Thanks guys. Maybe instead of AI you shoud talk to human beings about the UX and features. Or maybe you're using A1 instead of AI

   Obviously the Acrobat team does not read or pay attention to these posts.

   As Acrobat keeps building an inscrutable interface to make all useful features disappear, it is now impossible to email direct from Acrobat.

   There used to be an email icon that could be clicked to connect to the default email application so that a PDF could be sent without going through all of the steps of closing Acrobat, opening the mail app, writing a mail, browsing for the file.

   With its continuously degraded interface, Acrobat becomes less user friendly and more obscure. Thanks guys. Maybe instead of AI you shoud talk to human beings about the UX and features. Or maybe… more

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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5. Word, Save as PDF, best for electronic distribution fails with error

   New problem today, 3/7/19 I can no longer save a Word doc as a PDF optimized for electronic distribution. The Word doc itself doesn't seem to matter, happens with different fonts etc.
   In Word, attempt to File -> Save As -> PDF with Best for Electronic Distribution option selected fails with the message Can't Export File. There are three workarounds: 1)Save As PDF with Best for Printing option, 2)Print -> Print to PDF, or 3)click the Acrobat tab in Word and Create PDF icon upper left.
   my setup:
   Mac OS 10.14.3
   Word 16.16.7
   Acrobat Pro DC 2019.010.20098

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   4 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Glad to know that your issue is resolved!

   Cheers!
   Tanvi

6. Make "Two-Sided Printing" visible in the main print dialog

   Please add "Two-Sided Printing" (duplex) back as a clearly visible option in the main print dialog, rather than requiring users to expand an unlabeled "Finishing" panel under Printer Options to find it. Currently, that section shows only an info icon (ⓘ) with no visual indication that clicking the text reveals actual print settings, most users won't know it's there. I frustratingly had to hunt for it today when it use to be clearly visible.

   Double-sided printing is a common, frequently-used setting. It should be a simple checkbox/toggle at the top level of the print dialog, not buried three menus deep in an ambiguous, unlabeled section.

   Please add "Two-Sided Printing" (duplex) back as a clearly visible option in the main print dialog, rather than requiring users to expand an unlabeled "Finishing" panel under Printer Options to find it. Currently, that section shows only an info icon (ⓘ) with no visual indication that clicking the text reveals actual print settings, most users won't know it's there. I frustratingly had to hunt for it today when it use to be clearly visible.

   Double-sided printing is a common, frequently-used setting. It should be a simple checkbox/toggle at the top level of the print dialog, not buried three menus deep… more

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   0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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7. Automatic Rectification of of Pages Into Landscape or Portrait Orientation

   After Organize Pages is opened, one click on an icon rotates all pages into their correct orientation.

   Perhaps the system could do this by comparing the overall orientation of the letters on the page to the standard orientation of the alphabet. If more than a set percentage of the letters are oriented in the wrong way, the page is automatically rotated to the correct position.

   Why is this important? Because rotating pages manually is a rote task which does not require much brain power and uses up a lot of time, when processing batches of 50 separate documents daily. Also it is not a task/time which directly contributes to a business's profitability. Thank you.

   After Organize Pages is opened, one click on an icon rotates all pages into their correct orientation.

   Perhaps the system could do this by comparing the overall orientation of the letters on the page to the standard orientation of the alphabet. If more than a set percentage of the letters are oriented in the wrong way, the page is automatically rotated to the correct position.

   Why is this important? Because rotating pages manually is a rote task which does not require much brain power and uses up a lot of time, when processing batches of 50 separate documents daily. Also… more

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   0 comments  ·  Page Operations  ·  Edit…  ·  Delete…  ·  Admin →
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8. Bug: Adobe Acrobat Pro DC for which I pay money does not work properly i.e. PDFs that DO HAVE at least two layers are never shown.

   Scanned PDFs that are made searchable and editable DO HAVE at least two layers, but my Adobe Acrobat Pro DC does not show the layers when I click on the layers icon. I really want to talk to a human being of the Adobe REAL support team and have this issue fixed - I tried the chatting - it is useless!!! Please give me the opportunity to talk to a real ADOBE support person!!! I pay a lot of money every month and this issue is going on since quite a while!!! I have attached an example of a file I personally scanned and made searchable with adobe tools - this should be two layers one image and one text right?
   Looking forward to your response Patricia: My e-mail: roess@lbtainc.com

   Scanned PDFs that are made searchable and editable DO HAVE at least two layers, but my Adobe Acrobat Pro DC does not show the layers when I click on the layers icon. I really want to talk to a human being of the Adobe REAL support team and have this issue fixed - I tried the chatting - it is useless!!! Please give me the opportunity to talk to a real ADOBE support person!!! I pay a lot of money every month and this issue is going on since quite a while!!! I have attached an example of a file… more

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   3 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
   Declined  ·  Lovekesh garg responded

   This is not a bug but as designed. So closing this thread.

9. Have a default setting for print the filename on document

   Right now if I want to have the filename printed on documents, for each of them I have to do the procedure described below. I would be nice to have a quick setting with check boxes to print the filename for all documents without having to do the below procedure for each of them. It is really ... bad. You need only the choices of (Top, Bottom) and (Left, Middle, Right) and this will do for most users and most cases I would say. Thanks.

   Procedure :

   Add a Sticky note
   Write a filename
   Go to Comments and then to the option icon
   Go to Comments preferences
   Mark "Print notes and pop-ups".
   

   Right now if I want to have the filename printed on documents, for each of them I have to do the procedure described below. I would be nice to have a quick setting with check boxes to print the filename for all documents without having to do the below procedure for each of them. It is really ... bad. You need only the choices of (Top, Bottom) and (Left, Middle, Right) and this will do for most users and most cases I would say. Thanks.

   Procedure :

   Add a Sticky note
   Write a filename
   Go to Comments and then to

   … more
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10. Ability to disable "keep tool selected" when inserting form fields

    When inserting form fields, Acrobat classic had a pushpin icon in the toolbar called "keep tool selected." With that enabled, after choosing and inserting one form field, the tool stayed active so you could insert more fields. But you had the option to disable it and just insert one field at a time.

    In the new experience, it seems the tool staying active to insert multiple fields is the default. That is fine in itself, but there isn't a way to turn it off so you can insert fields individually.

    Bring back the functionality to choose whether to insert multiple fields by keeping the tool selected, or not to use that feature so you can insert fields one at a time.

    When inserting form fields, Acrobat classic had a pushpin icon in the toolbar called "keep tool selected." With that enabled, after choosing and inserting one form field, the tool stayed active so you could insert more fields. But you had the option to disable it and just insert one field at a time.

    In the new experience, it seems the tool staying active to insert multiple fields is the default. That is fine in itself, but there isn't a way to turn it off so you can insert fields individually.

    Bring back the functionality to choose whether to insert multiple… more

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    3 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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11. Inability to Delete Cached/Typo Email Addresses in E-Sign Auto-Complete (Desktop & Web)

    I am Acrobat Pro subscriber under business.

    When using the "Request E-signatures" feature, the recipient field automatically caches previously entered email addresses and suggests them in a dropdown list. If a user makes a typo (e.g., entering darlyneo@... instead of darylneo@...), or if a contact's email address changes, that incorrect/old email becomes permanently stuck in the auto-complete cache. There is currently no UI option or keyboard shortcut to delete these bad entries.

    This impact users as they would frequently select the typo from the dropdown without realizing it, meaning the intended recipient never actually receives the document.

    Please implement a simple management feature for this auto-complete list,

    Either add a small "X" or "Delete" icon next to each suggested email in the dropdown menu so users can manually remove outdated or incorrect addresses.

    :

    This limitation is present on both:

    Adobe Acrobat Pro Desktop App

    Adobe Acrobat Web Portal

    I am Acrobat Pro subscriber under business.

    When using the "Request E-signatures" feature, the recipient field automatically caches previously entered email addresses and suggests them in a dropdown list. If a user makes a typo (e.g., entering darlyneo@... instead of darylneo@...), or if a contact's email address changes, that incorrect/old email becomes permanently stuck in the auto-complete cache. There is currently no UI option or keyboard shortcut to delete these bad entries.

    This impact users as they would frequently select the typo from the dropdown without realizing it, meaning the intended recipient never actually receives the document.

    Please… more

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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12. ISSUES SINCE LATEST UPDATE

    I fill out forms all day long. It is 60% of my business. I chose to purchase Adobe because it saved me hours. Since the last update it has increased my time spent handling these forms. 1. The auto detect for box size is gone, it just puts everything in billboard size letters and I have to change every line. 2. I can begin to fill, but then it locks up and shuts down. This means I have to start begin again. It will do this continuously unless I do a total restart for my computer and then it may work for an hour an start all over again. I loved the previous version because I wasn't wasting time duplicating and over editing my forms. Please, I am begging you to fix this...please with sugar on top. I would like to sleep a few hours a day instead of working.

    Kathryn Michelle Kelly

    I fill out forms all day long. It is 60% of my business. I chose to purchase Adobe because it saved me hours. Since the last update it has increased my time spent handling these forms. 1. The auto detect for box size is gone, it just puts everything in billboard size letters and I have to change every line. 2. I can begin to fill, but then it locks up and shuts down. This means I have to start begin again. It will do this continuously unless I do a total restart for my computer and then it may… more

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    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
    Declined  ·  Adminsagrover (Admin, Adobe) responded

    We are closing this post due to no further communication from the customer end.

13. Restore Fill & Sign to desktop version of Adobeep1gd@@r

    Fill & sign is not available on the downloaded version of Acrobat on my new computer, despite being on the latest version on my old one. I have tried adding it to the tool bar (using the pen nib icon), but it does not show when I save the toolbar.
    This means that the only option to sign documents through the desktop version is via a certificate which requires one to sign up to a paid subscription option, or by creating a digital certificate which is long-winded and time-consuming.
    Fill & Sign is available on the online version, but of course this means one cannot sign documents when offline.
    Could someone explain how to access this or for this be reinstalled on the downloadable version please, please?

    Fill & sign is not available on the downloaded version of Acrobat on my new computer, despite being on the latest version on my old one. I have tried adding it to the tool bar (using the pen nib icon), but it does not show when I save the toolbar.
    This means that the only option to sign documents through the desktop version is via a certificate which requires one to sign up to a paid subscription option, or by creating a digital certificate which is long-winded and time-consuming.
    Fill & Sign is available on the online version, but of… more

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    2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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14. How do I transfer data from one user to another Google Workspace?

    Manual data transfer between Google Workspace accounts, although seemingly straightforward, poses several challenges. First, this process requires substantial time and technical expertise. Moving data, such as emails, contacts, and calendar events, manually involves multiple steps, including exporting and importing files for each data type. This method increases the risk of errors, such as accidentally omitting critical files or duplicating data, which can lead to inconsistencies and data loss. Furthermore, manually transferring sensitive data can raise security concerns, as it lacks encryption and other protective measures that specialized tools offer.

    The DRS Google Workspace Backup Tool simplifies this complex task. Designed to handle diverse data types, this tool automates the transfer process and ensures data integrity through advanced error-checking mechanisms. With built-in security features like encryption, it also mitigates potential risks associated with data breaches or loss. For organizations with large data volumes or multiple accounts to migrate, the DRS Google Workspace Backup Tool saves time and effort, making it a superior alternative to the manual method.
    Read More: https://www.drssoftech.com/blog/migrate-google-workspace-to-another-workspace/

    Manual data transfer between Google Workspace accounts, although seemingly straightforward, poses several challenges. First, this process requires substantial time and technical expertise. Moving data, such as emails, contacts, and calendar events, manually involves multiple steps, including exporting and importing files for each data type. This method increases the risk of errors, such as accidentally omitting critical files or duplicating data, which can lead to inconsistencies and data loss. Furthermore, manually transferring sensitive data can raise security concerns, as it lacks encryption and other protective measures that specialized tools offer.

    The DRS Google Workspace Backup Tool simplifies this complex task. Designed… more

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15. Bug with % symbols in named destinations

    When entering a named destination (for linking to within a PDF), it's impossible to enter a percentage sign ("%", U+0025). The symbol simply disappears from the name once entered.

    It's possible it's being misinterpreted as a formatting specifier in a printf call (or something similar).

    Steps to reproduce:
    1. Open a document and select "Edit PDF"
    2. Click the bullseye-icon in the left-most pane ("Destinations")
    3. Click "Create New Destination"
    4. Type "Bug%Test" and press Enter
    5. Note the result is "BugTest" instead of the expected "Bug%Test"

    Here's an animated screen-capture (which was too large to upload as an attachment): http://imgur.com/a/Bg4Em

    "Why is this valuable to you?"
    - It isn't. But as a developer, I feel obliged to report bugs when they're encountered. I doubt this is hard to fix, but it's a subtle bug that's likely to remain unnoticed.

    When entering a named destination (for linking to within a PDF), it's impossible to enter a percentage sign ("%", U+0025). The symbol simply disappears from the name once entered.

    It's possible it's being misinterpreted as a formatting specifier in a printf call (or something similar).

    Steps to reproduce:
    1. Open a document and select "Edit PDF"
    2. Click the bullseye-icon in the left-most pane ("Destinations")
    3. Click "Create New Destination"
    4. Type "Bug%Test" and press Enter
    5. Note the result is "BugTest" instead of the expected "Bug%Test"

    Here's an animated screen-capture (which was too large to upload as an attachment): … more

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    Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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16. Cannot Combine documents

    I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.

    I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and buying a different .pdf product. I have to combine documents for Federal Courts, and if this feature does not work I cannot properly file documents with the Court. This bug must be fixed immediately, otherwise, I have not choice but to move to a different product.

    Thanks for your immediate attention to this issue.

    I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.

    I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and… more

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  mrraj@adobe.com responded

    Thanks for confirming. Its great to know that your issue has been resolved.
    Keep us posted if you face any issue.

    Thanks,
    Mridula

17. Edit panel in New Adobe Acrobat is too large and cannot be collapsed

    I would like to provide feedback regarding the Edit panel in the new Adobe Acrobat interface.

    When I click “Edit PDF,” the Edit panel on the left side takes up a large portion of the screen. The problem is that there is no option to collapse or resize this panel while remaining in Edit mode.

    If I click the “X” button to close the panel, Acrobat exits Edit mode completely. When I click the Edit icon again, the large panel opens again. This creates a frustrating user experience and reduces the available workspace for editing PDF documents.

    In previous versions of Acrobat, it was possible to keep the editing tools accessible without such a large side panel occupying the screen. Please consider adding the ability to collapse, minimize, or resize the Edit panel while staying in Edit mode.

    This would greatly improve usability, especially for users working on laptops or smaller monitors.

    Thank you for your consideration.

    I would like to provide feedback regarding the Edit panel in the new Adobe Acrobat interface.

    When I click “Edit PDF,” the Edit panel on the left side takes up a large portion of the screen. The problem is that there is no option to collapse or resize this panel while remaining in Edit mode.

    If I click the “X” button to close the panel, Acrobat exits Edit mode completely. When I click the Edit icon again, the large panel opens again. This creates a frustrating user experience and reduces the available workspace for editing PDF documents.

    In previous versions… more

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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18. Quick solution to Transfer Outlook Email to Another Account

    The DRS Softech OLM Converter for Mac is the outstanding app for migrating Outlook email to another. With this utility, you can import single or multiple OLM files concurrently. The instrument will transfer the OLM files data to other formats without needing to install the Outlook email service. The software will support the tree hierarchy until the completion of the process and we will also provide you with an array of great features – if you want to exclude duplicates, migrate without any attached files, migrate selective emails, etc.

    Steps to Transfer Outlook Email to Another Account

    1. Firstly, launch the OLM converter Tool.
    2. Secondly, Tap Select Files to add your OLM file added and Hit Open >> Next.
    3. In the next panel, preview and select the item from the tree hierarchy and click Next.
    4. Then you need choose the PST file format from the list of saving options.
    5. Now select the desired location for the output PST files to save.
    6. Tap Convert to proceed with the migration.

    Know More: https://www.cloudemailmigration.com/blog/how-to-transfer-outlook-email-to-another-account/

    The DRS Softech OLM Converter for Mac is the outstanding app for migrating Outlook email to another. With this utility, you can import single or multiple OLM files concurrently. The instrument will transfer the OLM files data to other formats without needing to install the Outlook email service. The software will support the tree hierarchy until the completion of the process and we will also provide you with an array of great features – if you want to exclude duplicates, migrate without any attached files, migrate selective emails, etc.

    Steps to Transfer Outlook Email to Another Account

    1. Firstly, launch… more
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19. Downgrade from Acrobat DC to adobe PDF pack

    I cancelled my monthly Acrobat DC subsription (too expensive and I didn't need many of the cloud features), and down graded to a yearly subscription of adobe PDF pack. Now, whenever I try to open previously created pdf documents I get hijacked with a popup to renew the DC subscription. For awhile I was able to close that and open a previously saved adobe doc by clicking on the adobe DC icon and choosing "default", which I am assuming allowed the pdf pack programs to open. Now I am not even getting that choice. The DC opens to a blank document and then a notice/pop up that my DC subsription has run out and I need to renew. STOP Hijacking my domuments. I have paid about 100$ for the yearly sub for "adobe PDF pack"! Open my documents and stop trying to get me to pay another 14.99 per month to access my documents!!!

    I cancelled my monthly Acrobat DC subsription (too expensive and I didn't need many of the cloud features), and down graded to a yearly subscription of adobe PDF pack. Now, whenever I try to open previously created pdf documents I get hijacked with a popup to renew the DC subscription. For awhile I was able to close that and open a previously saved adobe doc by clicking on the adobe DC icon and choosing "default", which I am assuming allowed the pdf pack programs to open. Now I am not even getting that choice. The DC opens to a blank… more

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20. Integrating Client Hub with QuickBooks for Streamlined Workflows

    Managing clients and finances effectively requires the right tools working together. By integrating Client Hub with QuickBooks, businesses can simplify workflows, improve client communication, and reduce manual tasks. This integration creates a centralized platform where client collaboration and accounting data work hand in hand.

    One of the main advantages of this integration is the real-time synchronization of financial data. Invoices, payments, and client records in QuickBooks automatically align with Client Hub, eliminating duplication and ensuring accuracy. This not only saves time but also enhances transparency for both businesses and their clients.

    Additionally, the integration supports better collaboration. Client Hub allows businesses to manage projects, tasks, and document sharing, while QuickBooks handles the accounting side. Together, they provide a seamless experience where teams can track financial health alongside project progress.

    For businesses looking to scale, integrating these tools also helps with automation and efficiency. Recurring tasks like sending payment reminders or updating records can be automated, allowing teams to focus more on strategic activities. Providers like Apps4Rent can assist in setting up and managing this integration, ensuring businesses unlock their full potential.

    In short, bringing Client Hub and QuickBooks together creates a smarter, more efficient way to manage client relationships and finances.

    Managing clients and finances effectively requires the right tools working together. By integrating Client Hub with QuickBooks, businesses can simplify workflows, improve client communication, and reduce manual tasks. This integration creates a centralized platform where client collaboration and accounting data work hand in hand.

    One of the main advantages of this integration is the real-time synchronization of financial data. Invoices, payments, and client records in QuickBooks automatically align with Client Hub, eliminating duplication and ensuring accuracy. This not only saves time but also enhances transparency for both businesses and their clients.

    Additionally, the integration supports better collaboration. Client Hub allows… more

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