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343 results found
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NEW UPDATE SUCKS - I CANNOT WORK WITH ANY EFFICIENCY
My daily tasks can't be done - I am struggling to just print a stupid document - what use to be on the left is now on the right - what idiot thought that made sense to change the menu to the opposite side!!! Seriously people do you do any beta testing with real people in the field using this program!
23 votes -
Horrible customer support
It took 10 minutes to find a contact number. Then another ten minutes to reach an actual person. Then this person spoke English as a second language and sounded very far away while clearly multi-tasking around the room... then hung up on accident (I'm assuming) after 1 minute. Absolute trash customer support
2 votes -
Can't sign
Please forward to the insufferable ******* moron engineers responsible.
Dear insufferable ******* moron engineers responsible:
I can no longer sign my pdf docs with my jpeg signature image.
*****. A thousand times, *****.
1 voteClosing this thread due to no further response from the customer end.
Regards.
Sandeep -
I HATE THE NEW ADOBE!!!!! IT IS NOT USER FRIENDLY!!!!!!
ADOBE has SCREWED up their product!!!! It is HORRIBLE!!!! Anything BUT user friendly!!!!! I will be looking for a different option if Adobe does not change it back.
22 votes -
If it ain't broke, don't fix it!! This is horrible with diminished functionality
This is someone else's comment, but so apropos! "Visual designers managed to ruin a tool that was excellent and practical. The environment is now completely different, difficult to use, confusing, with no work flow. I would recommend a book to designers: Steve Krug's "Don't Make Me Think"."
This is impossible to use.
I chose the "user interface" category only because I couldn't select "all of the above." I also created an account for the sole purpose of posting this.
17 votes -
Layout
The new layout is horrible. It is not at all intuitive or user friendly, and was completely unnecessary. Please give us the option to use the old layout!
18 votes -
Acrobat DC SO HORRIBLE it's making me want to cry
Adobe, read this:
https://community.adobe.com/t5/Acrobat/Acrobat-DC-SO-HORRIBLE-it-s-making-me-want-to-cry/m-p/7112272#M21086Legendary thread with tens of thousands of reads and hundreds of likes https://i.imgur.com/AebZBGE.png
Then work hard for at least 3 years and come back with usable software.
Acrobat and Reader DC are pure junk, particularly compared to a competitor who in the meantime is at least an order of magnitude better. Yes, that's 1000%.
If you guys don't know which competitor I'm talking about, then you deserve all the more to become a footnote in history.
1 vote -
new layout
How exactly does the new layout improve productivity by changing and moving EVERYTHING, no instead of going to and clicking on exactly what I need when I need it I have to look around, search, or point and pray to see if I get what I want.
This new layout is complete garbage and was busy work by someone to justify their job, it did not improve productivity at all, it hampered it.
79 votes -
Reference material is horrible.
For starters when you state "See the PDF Reference for details." in a reference document there should actually be a "PDF reference". Secondly when giving an example make the example about what you are talking about. Organized your reference material clearly not haphazardly like now. You reference material use to be good and easy to use but that in no longer the case.
2 votes -
Why did Acrobat change the UI to this simplistic, childish design? Terrible, slower to use.
Acrobat Pro used to be seamless, easy to use and efficiently laid out. Now it looks like some child's puzzle game where you have to access numerous screens to accomplish what you used to be able to do from ONE PLACE.
Maddening, dumb redesign that apparently was done for what? Tablet use? Why ruin something many of us use in professional settings so students and casual users can play around with their school prom flyer on mom's ipad?
It is ugly and not at all intuitive. Clearly the project team didn't have anyone with institutional knowledge involved.194 votes -
Preventing any moron with an acrobat licence from editing print ready files
If someone expands text on indesign or illustrator before exporting, it means they do not want it to be editable in acrobat and now it will automatically convert it back unless the file is password protected.
That is not ok. Missing the old versions.
1 vote -
Fix the mess you made in my adobe files.
Just fix the totally screwed up s pile you have made of my adobe files which I can no longer open, attach to emails or send to dropbox. I have one file which is large 10 MB but which was fine two years ago. it represents two months of a building design which I now require and which will not open. Same story with numerous other files as well. Thanks for nothing. I will spend a small fortune now paying a tech to sort this spile out. Your unrequested update a year or so ago totally f'd my adobe files…
3 votes -
Updated Fill and Sign feature changes are horrible
The changes to the fill and sign feature are horrible!!! The edit box will not go past the page so filling out to the edge of the page is impossible. The Box fill in feature no longer auto detects the boxes making selecting the boxes and resizing required for every entry. When typing the beginning of the text no longer goes where the user selects but move to were it wants, which so far as never been accurate, beginning in the text before it and/or through the line the text is supposed to be on. Also when the auto…
1 voteClosing the issue due to no further communication from the user. In case you encounter the issue again, please feel free to contact us.
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Worst version ever
The new version of Acrobat is the worst program I have ever seen in any category. I dont usually use vulgar language, but the long list of 4 letter words available would be the only way to fully describe the latest user interface. Everyone makes mistakes, but the entire team that is responsible for this product should be fired. All tools and details needed to navigate and manipulate a file were so easy prior to this useless version.
31 votes -
Remove AI Assistance
The AI is useless and intrusive. It causes noticeable lag issues, even when I've "disabled" it. I do not want your AI analyzing my personal documents and using it to "get smarter".
Please allow us to disable AI Assistance completely, or better yet, get that garbage out of Adobe completely.
13 votes -
People still need to print, morons!
You idiots took away the ability to PRINT?! WTF is wrong with you?
Morons.3 votesHi Steven Blumenschein,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Cloud you provide us more information regarding the issue? Like where you expect the print button to appear. Also, you can print the documents by downloading them. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.Thanks,
Sign in Acrobat Web Team
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Revert back to the previous layout
Why would you change the interface into this totally random collection of garbage? The last update you moved the snapshot feature, now I can't find anything. I have to hunt for every little option I need. This is taking up way too much of my time.
10 votes -
Bring back the old Interface
Th new userinterface is all over the place. We have a big grey unused border at the right and some random icons and tools at the left. It's not possible to move te tools from the left to the right, so theres always a toolbox above the pdf I want to read, while the right border is half empty. This is horrible, non-efficient and really annoying while reading.
42 votes -
sign in sucks ***
I have a work license, a personal license, one through my church, etc. Somehow, I can't create a simple PDF on a home computer without signing in half a dozen time. You have made it so miserable i'm ready to look for other solutions. Acrobat used to be awesome. it is now miserable and unusable.
1 vote -
Stop messing with the GUI on your products
Please, for the love of all that's good and right in the world, stop dramatically changing the GUI of your products that are already functional as is and making us relearn where all the tools we use are because you decided to rearrange the furniture. It's not fun. It's certainly not an improvement. I have work to do, I don't have time to figure out, every time there's an "update" where you decided to hide everything I need to use to get through my day. Your latest Acrobat "improvements" meant that in the middle of an important, time-sensitive project, I…
13 votes
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