2949 results found

1. [Bug] Free trial banner interrupts user input

   The free trial banner in Reader interrupts user input about 5 seconds after Reader is first launched.

   Steps to reproduce:
   1. Make sure Reader is closed
   2. Open a form with fields
   3. Quickly click in any field
   4. Wait about 5 seconds

   Environment: Windows 10 and Windows 11 with multiple of the most recent versions of Reader

   Observed result:
   The field will lose focus about 5 seconds after the opening of the form, but only on first initialization

   Expected result:
   The field should not lose focus

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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2. a "button" to delete/clear the contents of the last box or all the boxes on the fill form

   Add a Delete / Clear "button" .
   Sometimes, after the details have been filled out, we want to print it or just save, but we want to leave the form open for the next customer.
   Please add a visible "button" option, which will have the option to choose whether to delete the data filled out in the last box or in the entire form, so that the form is ready to be refilled.

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   2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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   Need Info  ·  Bhavna Negi responded

   If you are the author of the PDF form, you can add the button with “Reset Form” using the folllowing steps

   1. Prepare Form > Add a button.
   2. Open Properties and goto Action tab
   3. Select Action – Reset a form and choose the fields you would want to reset.
   4. Close and save to have the changes applied.

   Alternatively, You can also add a reset form button with javascript:
   this.resetForm(); However, this will not allow you to choose the fields.

   I hope this helps.

3. Highlight area of text when using High-Contrast colors or Custom colors

   The idea is to change or allow highlighting area around a piece of text instead of the text itself. So I recently started using Adobe with High-Contrast colors and I prefer to see yellow text on black. But when highlighting in this mode, I barely see a difference in not highlighted text and highlighted text. This can be seen in the pictures attached. You can see that I have highlighted a piece of text but it's hard to tell unless you can notice the color difference (shades of yellow). However in the second picture it's standing out and can be differentiated easily. I would love to see this implemented.

   The idea is to change or allow highlighting area around a piece of text instead of the text itself. So I recently started using Adobe with High-Contrast colors and I prefer to see yellow text on black. But when highlighting in this mode, I barely see a difference in not highlighted text and highlighted text. This can be seen in the pictures attached. You can see that I have highlighted a piece of text but it's hard to tell unless you can notice the color difference (shades of yellow). However in the second picture it's standing out and can… more

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   0 comments  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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4. App crashes if you click on a link in a document before the Free 7-day trial box appears in bottom corner

   If you open a PDF which has clickable links to other pages in the document and then click on one of those links before the Free 7-day trial box has appeared in the bottom corner then the app crashes. If you want for the box to appear, or switch back to the old experience then it works fine.

   This is on the latest version of both Adobe Acrobat Reader and Windows 11 Enterprise.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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5. Editing Arabic text in pdf leads to corrupted pdf

   We discovered a word that need to be replaced during our final pdf output from Framemaker so we edited the pdf. Once we copied the Arabic word from our excel spread sheet the entire book became corrupted by scrambling letters, changing font appearances and reversing parenthesis and other characters. Need this fixed.

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. Unable to search and text to speech Hindi Words in any File. Please solve this update this immediately.

   Unable to search and text to speech Hindi Words in any File. Please solve this or update this immediately.

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   0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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7. Security settings and filed formatting removed by Safari

   When I click on a secure pdf and it opens in Safari, filling in any form field and then downloading will remove all security settings and field formatting. Date fields become text fields, font size becomes too large, file name appears instead of document title. If no form fields are clicked or filled in and it is immediately downloaded all the security settings and formatting remains intact as expected. Completing a fillable pdf in a browser and then downloading should not retain any values entered, nor should it remove the security settings of the document. This bug renders Adobe security settings null, and quite frankly needs to be addressed immediately by Adobe.

   When I click on a secure pdf and it opens in Safari, filling in any form field and then downloading will remove all security settings and field formatting. Date fields become text fields, font size becomes too large, file name appears instead of document title. If no form fields are clicked or filled in and it is immediately downloaded all the security settings and formatting remains intact as expected. Completing a fillable pdf in a browser and then downloading should not retain any values entered, nor should it remove the security settings of the document.… more

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   1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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8. Support for date and image fields in Acrobat forms

   Should be able to have fields for dates and images in a form

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   Resolved  ·  0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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9. Isolated field format losses with Acrobat PDF to XML exports

   ReadMe3-9-2019Isolated fieldformatlosseswithAcrobatPDFtoXML_exports.txt
   Adobe Acrobat Pro XML Export Bug Report
   by Rich Hartness, rhartness@mabnc.org

   1 Title: Isolated field format losses with Acrobat PDF to XML exports

   2 Intent

   I'm writing to report there seems to be a very small but significant bug in the Acrobat 2017 and Pro DC PDF to XML exporter, to share my compelling evidence, and hopefully to gain your support to authorize a code fix that will correct this issue in a future update.

   3 Problem description and scope

   The problem seems to only exist in XML exports. In these cases, individual fields of data are dumped into single XML records, without preserving their individual field identities in the XML code. This problem does not exist in All the other export formats such as Word, Excel, rich text, HTML, and spreadsheet XML.

   4 Steps to reproduce the issue: Perform PDF to XML exports from Acrobat Pro 2017 or Acrobat Pro DC. When you find multiple fields in the original file showing up in a single XML record, then export the same file to Word, Excel, Rich text, HTML or spreadsheet XML, and you will likely find the problem does not exist in those other formats. I have included a sample PDF file and corresponding XML export file that demonstrates the problem in several sections.

   5 OS is Windows 8.1 and Windows 10. Applications are latest Acrobat Pro 2017 and Pro DC.

   6 Expected result: All individual fields of information in the source PDF should be preserved as distinct units in the XML file. Separate lines of information in the source file, like name address, city/state/zip, as well as column headers and individual cells in a table should appear as distinct elements in the XML file.

   7 Observed result: In multiple isolated cases, several fields of information that were separate and distinct in the source PDF file became indistinguishable members of a single XML record, without any delimiters in the XML file.

   8 Attached zip containing important file samples
   Zip name: Isolatedfield-formatlosseswithAcrobatPDFtoXMLexports.zip

   The zip contains 7 files. They are as follows:

   Source document: SampleBank1.pdf

   Problematic file: SampleBank1.xml

   Other file exports demonstrating greater format integrity:
   SampleBank1.docx
   SampleBank1.html
   SampleBank1.rtf
   SampleBank1.xlsx
   SampleBank1_SpreadsheetXML.xml

   9 Documented examples of problematic XML export behavior

   The attached zip contains a redacted bank statement PDF, and 6 different file formats I exported it to.

   There are 3 instances in this XML sample that illustrate this ambiguous XML field formatting export behavior. Strikingly, this bad export behavior does not exist in the other 5 file export formats. I site them all clearly below.

   •9A Instance 1 Name/address/CityStateZip

   Open the Word formatted file in Word. From the top of the document, search for the text string, "JANE DOE". (not including the quotes) The cursor will land at the beginning of three consecutive lines of name and address information:

   JANE DOE
   1234 SESAME ST
   ANYWHERE NC 12345-6789

   This information is also presented as 3 distinct lines, Name, address and city/state/zip in rich text, HTML, and spreadsheet XML.

   In Excel, the line containing JANE DOE almost appears like it's in the same record as street and city/state/zip, but when that cell is pasted into wordpad, it breaks out into 3 separate lines.

   Contrastingly, in the XML file, these same three lines of data are populated to a single XML record, and separated only by a space character. The 3 fields are indistinguishable as follows.
   
   JANE DOE 1234 SESAME ST ANYWHERE NC 12345-6789

   The record containing the exact XML code taken directly from the XML file is as follows:
   <TH>JANE DOE 1234 SESAME ST ANYWHERE NC 12345-6789 </TH>

   There is no way to determine where the name ends and where the street address begins. Same true for City/state/zip. Instead of there being a discernible delimiter between those fields, an ambiguous space character is present.

   •9B Instance 2 Column headers inside the "Summary of checks written" table

   Open the Word formatted file in Word, and from the top of document, search for the text string, "Amount" (not including the quotes) The cursor lands in the 3rd column of the row of table headers inside the "Summary of checks written" table. The row of table headers appears in the Word file as:

   Number(tab)Date(tab)Amount(tab)(tab)Number(tab)Date(tab)Amount(tab)(tab)Number(tab)Date(tab)Amount

   Perfectly delimited, with a single tab character between Number, Date and Amount, and two consecutive tab characters between Amount and Number, .

   The same exact presentation with one and two tab characters is also found in the rich text file.

   In HTML, spreadsheet XML, and Excel, there's great format integrity, each column header is in its own column, and there is an empty column between AMOUNT and NUMBER when the table repeats further to the right.

   Contrastingly, in the XML file, all 9 Colum header fields run together and appear in a single XML record as:
   <P>Number Date Amount Number Date Amount Number Date Amount </P>

   All 9 fields appear in that single XML record, and each column header is separated by a single space character. There's no way to tell where one column header ends and the next one begins. Similarly, there's no way to tell when the sequence of 3 columns is repeated.

   •9C Case 3 Column data inside the "Summary of checks written" table

   Open the Word formatted file in Word, from the top of the document, search for the second instance of the text string, "299" (not including the quotes). The cursor is placed in the first column of the first row of table data inside the "Summary of checks written" table. The complete first row of table data appears as:

   299(tab)11/30(tab)114.38(tab)(tab)305(tab)12/11(tab)30.00(tab)(tab)307(tab)12/20(tab)40.40

   Perfect format integrity again. Just like the row containing the column headers, there is a single tab character between adjacent columns containing 299, 11/30, and 114.38. There are also two consecutive tab characters between the Amount and Number columns, 114.38 and 305. Individual field identification is clear and concise.

   The same exact superb presentation with one and two tab characters is also true for rich text.

   In HTML, spreadsheet XML, and Excel, format integrity is preserved. Each column data entry is in its own column, and there is an empty column between AMOUNT and NUMBER when the table repeats further to the right.

   Contrastingly, and even surprisingly, the XML file contains all 36 cells of information of data, that's the entire table, in a single record, with single spaces separating each field. Without meaningful field delimiters, there's no way to distinguish any of the data fields. It is not safe to assume the table entries will not contain spaces.

   Record from XML file with exact XML coding:
   <P>299 11/30 114.38 305 12/11 30.00 307 12/20 40.40 298 12/3 215.00 302 12/17 15.00 311 12/26 15.00 301 12/3 50.00 306 12/17 39.70 312 12/28 5.00 300 12/4 38.10 309 12/19 43.67 310 12/28 46.70 </P>

   10 Conclusion:

   Adobe has done a terrific job creating PDF content and format export functionality to many other popular file formats. I have sited only the parts of PDF to XML file export that appear broken. That's a small part of the whole. It does correctly identify and pass along most of other content and format properly. There was another table earlier in the document entitled "Transaction history", where every field of Colum headers and table data are properly exported and conveyed as distinct elements in the XML file, so it's not the entire approach of the XML exporter, only a couple of small instances. .

   The problematic formatting of those ambiguous records sited above are unique to XML file export only. Since all the other 5 export formats (Word, Excel, Rich text, HTML and spreadsheet XML) export those records and maintain the format integrity of each contributing field, I believe the XML export coding is broken or simply misbehaving. I hope you will please join me in recognizing this rogue XML file export behavior as a bug or flaw, and pass it along to your change control process so that it may be corrected in updates coming soon.

   ---

   ReadMe3-9-2019Isolated fieldformatlosseswithAcrobatPDFtoXML_exports.txt
   Adobe Acrobat Pro XML Export Bug Report
   by Rich Hartness, rhartness@mabnc.org

   1 Title: Isolated field format losses with Acrobat PDF to XML exports

   2 Intent

   I'm writing to report there seems to be a very small but significant bug in the Acrobat 2017 and Pro DC PDF to XML exporter, to share my compelling evidence, and hopefully to gain your support to authorize a code fix that will correct this issue in a future update.

   3 Problem description and scope

   The problem seems to only exist in XML… more

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   0 comments  ·  Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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10. Send form for signature from alternate email address's

    To have an option to send documents from an email account not associated with your Adobe CC Account.

    we should be able to create a new verified email account for sending documents.

    As i need to send documents for approval to customers from a generic 'design' email account i have along side my personal emails in outlook.

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    4 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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11. Text can still be copied after setting PDF Protect to Content Copying: Not Allowed.

    When I have PDF security set to Content Copying: Not Allowed in Acrobat DC but allow low-resolution printing, I can still copy text from the PDF in Apple Preview. If I also set printing to Not Allowed, then copying of text is disabled. It's a both or none situation. I need to allow low-resolution printing, but not allow content copying.

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    1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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12. more options needed for collecting signatures

    When designing new fillable forms the signature fields should allow the designer more options and the ability to specify defaults. For example, I am creating a pdf fillable form using Adobe Acrobat DC Pro to replace a form that had been printed blank. Then customer using an ink pen would write on the printed form and sign the form at the bottom on the signature line. The completed form would then be processed by a clerk who would key the hand written information and scan the completed and signed form to store with the customer records. I can do everything easily except the signature. This form is filled out and signed by a person as they are standing in front of the clerk. I do not want every person filling this form to complete a digital signature since this computer is a public terminal. I would like a signature box that will allow them to draw their signature without the customer having to select anything from the tool bar. I want the box to draw a signature to pop up when the signature field is clicked in. Not every form needs to be emailed for a person to sign. Why does Acrobat assume that is the only way people collect signatures? You are trying to shove all signature collections into one box. Come on Adobe think outside the box. This is a real limitation in form design that I believe could be easily fixed by allowing form designer to specify signing option defaults when adding a signature field to the form.

    When designing new fillable forms the signature fields should allow the designer more options and the ability to specify defaults. For example, I am creating a pdf fillable form using Adobe Acrobat DC Pro to replace a form that had been printed blank. Then customer using an ink pen would write on the printed form and sign the form at the bottom on the signature line. The completed form would then be processed by a clerk who would key the hand written information and scan the completed and signed form to store with the customer records.… more

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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13. Comments: bug with superscript text formating

    For a few months now, when I apply superscript format to comment texts, the correct format appears, but only until I save the comment, at which time subscript is applied instead.

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    6 comments  ·  Commenting  ·  Delete…  ·  Admin →
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14. Export PDF - I need to convert PDF to text

    I purchased the export function to convert PDF content to text - your, excel, word and RTF options just offer a COPY of the pdf with tables and comments - what a waste of time. I need to convert bank statements to text either in .txt or csv - is this possible? If not I would like to cancel the subscription please.

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    0 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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15. Super slow switching between text annotation tools on macOS

    The simple highlight text, underline and other markup tools take seconds to switch between. Do you mine bitcoin in between switching? :–) Also see requests "An Urgent Need for Better and Bolder Annotation Tools" and "Make it possible to copy highlighted text". You seem to answer only to selected comments. I enjoyed much better reception with my requests for bugs on the iPad app.

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16. Add context menu to show the Font name of highlighted text

    I want to know which font is being used when I highlight the text in question. A simple right click after the text is highlighted could present a context menu that would do the trick.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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17. Need Enhancement for User Configuration of AdobeSign Field Defaults

    The default for fields is set to Auto. Each field must have the Appearance edited manually for a different font size. Users need to be able to set defaults for font sizes, i.e. 10pt, for all documents without creating templates.

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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18. BUG: Acrobat "Light Theme" sub menus text color

    In the latest update pushed this week, 2024.005.20421, the Light Theme "Old" style Acrobat (Pro and Reader) version was updated to 2024.005.20421 recently. The "Light Gray" Display Theme File Menu bar highlights color changed and is hard to read the text since it doesn't change the text to White like the main window bar. When the mouse hovers over the File Menu options, the dark Blue color overpowers the text color which stays a dark gray. See attached. Before, it wasn't a blue highlight but a gray with black text.
    No changes to the Windows 11 system settings for Color or Themes would help. Currently cannot find a workaround or fix other than to use the "Dark Gray" theme but there are users who prefer the Light Theme version. I have submitted a Support case about this, E-001551000 but they referred me to submit the issue here.

    In the latest update pushed this week, 2024.005.20421, the Light Theme "Old" style Acrobat (Pro and Reader) version was updated to 2024.005.20421 recently. The "Light Gray" Display Theme File Menu bar highlights color changed and is hard to read the text since it doesn't change the text to White like the main window bar. When the mouse hovers over the File Menu options, the dark Blue color overpowers the text color which stays a dark gray. See attached. Before, it wasn't a blue highlight but a gray with black text.
    No changes to the Windows 11 system settings for… more

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19. In Acrobat DC for Mac version 22.002.20191, after I use 'text' to write in a PDF, I can no longer highlight the preexisting text

    In Acrobat DC for Mac version 22.002.20191, after I use 'text' to write in a PDF, I can no longer highlight the preexisting text. To restore that functionality, I have to select 'edit' and then return to 'document'. Please fix this.

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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20. Allow distributed form to not auto open comment list

    There should be a setting when creating a form in Acrobat Pro such that when a user opens it in Acrobat Reader and they click on the comment icon, that the comment list pane on the right side of the document does not automatically open up. This is confusing for some users. They should be able to open it up manually, but it should be possible to set it to not auto-open that pane.

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