13526 results found

1. BUG: cannot save file, text disappears

   Third time this week. Working on an existing PDF with commenting tools, and when I go to save, I get the message that the file cannot be saved. Try to save as, as suggested, and get the message that there's a file error, then the text of the file disappears. (Spread in screenshot is two solid pages of text.)

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   6 votes

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   6 comments  ·  Commenting  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminmeaggarw (Admin, Adobe) responded

   Please feel free to log another ticket in case you face the issue again.

2. There is no way to change the default line spacing of 1.2 to a more useful 1 (single spacing).

   Adobe's default line spacing is set to 1.20, which is uncommon in documents. Single spacing (1.0) would be much more useful. Because I can't change the default, I have to continually change the line spacing from 1.2 to 1, which is annoying and time consuming. Please update the software so that the user can select the default line spacing.

   9 votes

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   Under review  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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3. If you really want to make acrobat better make it work a lot more like bluebeam, your competitor. Make editing easier.
   3 votes

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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4. I have Adobe Acrobat DC: lost recents today: how do I get back?

   Not idea: this is a bug. I have Adobe Acrobat DC: when I would scan something into my computer and use acrobat to save it, Acrobat would have a screen of "recents" so I could choose that. Suddenly that is gone. I have rebooted my computer and it hasn't come back. Any idea how I get this back? It is quite handy.

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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5. Where is the ability to "Track Changes"?!

   You are missing a most basic editing feature: The ability to display additions or deletes to text in a pdf, as in Word's "Track Changes". How does a client see my edits to their document? Really! Will this be rectified?

   26 votes

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   1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  Bilal Ansari responded

   Thank you for the feedback. I have forwarded your request to the engineering team. They will reach out to you if any more information is needed.

6. Please add Bengali language support for OCR

   With over 250 million speakers, Bengali is the seventh most spoken native language in the world. Unfortunately there is no Bengali language support for OCR in Adobe Acrobat Pro. It would be extremely helpful for Bengali language community if Bengali is added in OCR. Thank you.

   24 votes

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   Under review  ·  12 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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7. my new download of acrobat dc keeps crashing after a few seconds

   my new download of acrobat dc keeps crashing after a few seconds

   2 votes

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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8. Adobe Acrobat Pro bug - extracting text with ligatures

   This is about both editing and exporting PDFs.
   The attached PDF has an explicit explanation of the issues + screenshots. Text from the attached file goes right here.

   I’ve got Adobe Acrobat Pro DC 2015 Release Version 2015.006.30355.

   On Web page https://www.zm.gov.lv/mezi/statiskas-lapas/nozares-informacija/buklets-meza-nozare-latvija-?nid=1088#jump
   ..there is a link to a PDF file "Latvia's Forests During 20 Years of Independence" 2010, https://www.zm.gov.lv/public/ck/files/ZM/mezhi/buklets/MN_20_EN.pdf
   The PDF file seems to be a nicely composed PDF with Adobe InDesign CS5.5 (7.5.2).
   The font used, Museo Slab is a publicly available font, I bet it should not have any major issues.

   In the said file, page 47 there are multiple issues with a context having a ligature ffi in the source text ‘office’. This is the only occurrence in the file containing the word ‘office’.

   1. When Copy/Paste is applied from Acrobat Pro to Notepad++ with the regular Select tool, I get C2 8A UTF-8 bytes which is shown as [VTS] in Notepad++.

   No ‘office’.

   1. With Text Edit tool (Tools > Edit PDF > Edit) I cannot select the entire word. Only starting from the second letter. I try to do selection both with mouse and with SHIFT+keyboard arrows. No way to select the first letter. BUT as for the remaining letters, I get all the components of the ligature as correct letters in the output with Copy/Paste to Notepad++:

   Just ‘ffice’ of ‘office’.
   But this shows that there is facility to get normal text from ligatures, however it is not implemented correctly or not at all in all the tools and scenarios making them all buggy. Why can I not select the leading ‘o’?

   1. Also, when exported to HTML, the ligature gets encoded as C2 8A in UTF-8.

   The same as for Copy/Paste.

   If the routine which allows copying ffi from the edit tool was applied to Select and Export tools, some of the Acrobat Pro bugs would be fixed.

   I have several other bugs in my list. If this makes sense for Adobe, please confirm, and I will keep posting. Moreover, I hope these will be fixed asap. These bugs are there since at least v9.

   This is about both editing and exporting PDFs.
   The attached PDF has an explicit explanation of the issues + screenshots. Text from the attached file goes right here.

   I’ve got Adobe Acrobat Pro DC 2015 Release Version 2015.006.30355.

   On Web page https://www.zm.gov.lv/mezi/statiskas-lapas/nozares-informacija/buklets-meza-nozare-latvija-?nid=1088#jump
   ..there is a link to a PDF file "Latvia's Forests During 20 Years of Independence" 2010, https://www.zm.gov.lv/public/ck/files/ZM/mezhi/buklets/MN_20_EN.pdf
   The PDF file seems to be a nicely composed PDF with Adobe InDesign CS5.5 (7.5.2).
   The font used, Museo Slab is a publicly available font, I bet it should not have any major issues.

   In the said file, page 47 there… more

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   12 votes

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   Under review  ·  6 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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9. bought Adobe Acrobat Pro DC but still saying trial

   Purchased Adobe Acrobat Pro DC but it's still states that my trial has expired and I need to purchase. I have already gotten an email notification that the purchase was successful. But I still can't access

   10 votes

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   Under review  ·  7 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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10. Validation of signed PDFs against (all applicable national) law(s)

    In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

    STATUS QUO

    Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

    The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the intended purpose:

    1 - Signature and integrity of the signed file

    The document must be checked to see whether it has been modified since it was signed.

    2 - Revocation status of the signing certificate

    The signed certificate is checked to see if it was issued by a competent, accredited and trusted authority and if it was valid and not revoked (invalidated) at the time it was signed.

    3 - Validity of the time stamp

    A signed time stamp (TSA; Time Stamping Authority) from a recognised provider confirms the time the document was signed regardless of the computer’s system clock.

    4 - Authorised certificate for this document type

    Check whether a document has been signed with an appropriate certificate for the intended purpose

    CHALLENGE

    Some but not all of these legal requirements can be checked and validated by suitable software, such as Adobe's PDF Reader or Acrobat) used for opening and viewing the signed PDF document.

    Whether a particular certificate used for signing a PDF document was legally compliant with all of the country's applicable laws at the time the document was signed, requires validation of the document against an officially approved set of potentially country specific criteria.

    The publicly accessible validator.ch service of the Swiss Federal Administration provides such a validation service free of charge.

    This validator.ch service currently enables 10 different types of digitally signed documents to be validated against all applicable national laws.

    A formal validation protocol can be downloaded in certified PDF format. The validation protocol can be used along with the digitally signed PDF document as evidence to prove its validity.

    Experience with hundres of digitally executed transactions based on digitally signed PDF documents shows :

    Most recipients/readers of signed PDF documents to date will reject the digital document as being "insufficient / not trusted". Most recipients / readers will treat digital documents similar to copies. to be used for information purposes, but not to be relied upon. For lack of trust and better knowledge most recipients / readers still insist on receiving paper signed in handwriting, submitted via postal service rather than e-mail, either instead of or at least in addition to the digitally signed PDF document.

    Experience also shows that most recipients / readers of digitally signed PDF documents will accept such documents and will not insist on additional paper if they receive a validation report along with the signed PDF document. A positive validation report issued in the name of the Swiss Federal Administration never fails to impress the reader / recipient.

    Senders of digitally signed PDF documents can raise the acceptance with recipents / readers dramatically by validating the signed documents using validator.ch and sending both, either as a single PDF portfolio file, or as two separate PDF files . Sending both files as a single PDF file using PDF portfolio file format is most elegant - but may limit recipients / readers ability to open and view the files in non-Adobe browser plugins / PDF readers.

    Providing the two separate files with a common filename but different ending (e.g. -sig and -val) is highly recommended. It facilitates recognition of the "signed document" and its associated "validation protocol".

    SUGGESTION

    Submitting a digitally signed PDF document to an official validation service, such as validator.ch, is currently a manual process that requires some 15-20 seconds for uploading the signed document and downloading the validation protocol through a web interface using a browser.

    The ability to validate a signed PDF document by simply pushing a button, in the application used for creating / signing respectively opening / reading the PDF file, would be most valuable for all users, whether as senders / signatories or as recipients / readers of signed PDF documents.

    In addition to the web interface that validator.ch provides for manual upload of signed PDF documents and download of certified validation reports, validator.ch service can be accessed via API for discrete validation of signed PDF documents. The discrete validator.ch API interface uses cryptographical routines (hash), does not require the document to be uploaded (only the hash) and produced the validation report for a document of any size within seconds.

    Adobe is requested to consider integrating validation functionality by providing a "push button call" to an external official validation service (such as validator.ch) in its Adobe Reader and Acrobat DC products.

    PLEASE SUPPORT THIS SUGGESTION.

    Thank you.

    Thomas A. Louis
    thomas@louis.ch
    +41 56 410 1211

    In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

    STATUS QUO

    Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

    The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the… more

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    3 votes

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    Planned  ·  2 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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11. QuadPoints Of Link Annotation can't render Correct.

    QuadPoints Of Link Annotation can't render Correct.

    Below is OK.
    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221190116+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.3460007
    763.543 28.3460007 743.543030 79.45 743.543030]

    Below is NG.
    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221190116+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.3460006
    763.543 28.3460006 743.543029 79.45 743.543029]

    Below is NG,too.

    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221193405+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.346
    763.543 28.346 743.543 79.45 743.543]

    Maybe Acrobat treat Rect as float and QuadPoints as double.

    QuadPoints Of Link Annotation can't render Correct.

    Below is OK.
    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221190116+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.3460007
    763.543 28.3460007 743.543030 79.45 743.543030]

    Below is NG.
    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221190116+09'00')
    /F 4
    /Border[0 0 0]
    /StructParent 1/QuadPoints[
    547.106 787.543 479.352 787.543 479.352 767.543 547.106 767.543 79.45 763.543 28.3460006
    763.543 28.3460006 743.543029 79.45 743.543029]

    Below is NG,too.

    /Rect [ 28.346 743.543 547.106 787.543 ]
    /Contents (Link)
    /M (D:20180221193405+09'00')
    /F 4
    /Border[0 0 0]… more

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    1 vote

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    Resolved  ·  5 comments  ·  Browser  ·  Delete…  ·  Admin →
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12. Keyboard shortcut for highlighting text

    Allow keyboard shortcuts for highlighting selected text.

    5 votes

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    1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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13. Copy text out of comment

    1 Copyedits made in a comment format are nearly impossible to copy and paste
    2 Receive PDF with comments.Select text in comment, either in popup window or in sidebar list, and copy to clipboard. Check clipboard contents: empty.
    3 Any version of DC, Mac platform. Have deleted files, the application, all Adobe software, reinstalled. Created new user profile. Purchased a NEW COMPUTER and installed DC. The problem is OS-, file- and device-independent.
    4 Expected result: copying text would result in it being copied to the clipboard.
    5. Observed result: nothing is copied. Has been the case since the initial release of DC. Pro works fine.

    1 Copyedits made in a comment format are nearly impossible to copy and paste
    2 Receive PDF with comments.Select text in comment, either in popup window or in sidebar list, and copy to clipboard. Check clipboard contents: empty.
    3 Any version of DC, Mac platform. Have deleted files, the application, all Adobe software, reinstalled. Created new user profile. Purchased a NEW COMPUTER and installed DC. The problem is OS-, file- and device-independent.
    4 Expected result: copying text would result in it being copied to the clipboard.
    5. Observed result: nothing is copied. Has been the case since the initial release… more

    13 votes

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    4 comments  ·  Commenting  ·  Delete…  ·  Admin →
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14. Please change back the flick through files – control tab to commend ` as per all other adobe programs – Photoshop, illustrator.

    flick through files shortcut keys

    7 votes

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    Under review  ·  7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. We are unable to create custom paper size to print to pdf files from Autocad Design Review 14

    We are unable to create custom paper size to print to pdf files from Autocad Design Review 14. Paper sizes needed are 12in by 300in or larger

    2 votes

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    0 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Are you still facing this issue?

    Thanks
    Tanvi

16. Bad Sequence of Events when Scanning

    I scanned a document into Acrobat Pro to create a PDF. I then mailed the original document to the destination. Acrobat then forced me to sign-in & the document scan was gone. If you are going to force a user to sign-in, consider doing so before you let them use the tools.

    1 vote

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    1 comment  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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17. froze up and lost a very important document i was working on
    2 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document.

18. Mouse pointer turns into a black blocks in acrobat's menus

    The mouse pointer turn into a black block in the menus of Acrobat.

    3 votes

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

19. Multi Select / Assign Participant Role

    Please allow a user to assign a "Participant Role" to multiple fields at once inside of Adobe Acrobat Pro DC (Convert to Adobe Sign form). Similar to how you can select multiple fields and make them all required with one click. This isn't always a huge issue, but when assigning multiple fields in a large table format this can quickly become very tedious and massively time consuming.

    6 votes

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    Under review  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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20. Accessibility for Arabic PDFs

    Although tagging Arabic content shows in Acrobat, however it doesn't display correctly in Tags panel, neither Content panel displays Arabic content properly, nor the Order panel.
    "Read Out Loud" feature pronounce each Arabic character independently which drives a listener mad, I'm afraid.

    I posted my findings on Adobe Acrobat forums, I wish you have the time to view.
    https://forums.adobe.com/message/10060292#10060292

    4 votes

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    6 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  Vivek Chandra responded

    Great to know that Zaid. Let us know if you need any other help. :)

    Regards
    Vivek