13708 results found

1. Classic version: Add "Always use filename as document title" option

   Many of our form users have the Classic version of Adobe Acrobat Pro DC, and they are unhappy with the recent change that forces the document title to display, rather than the file name. Unlike my Continuous version, they have the Classic version and it does not have the option to change that display setting: They are missing this checkbox in their preferences: Documents>Open Settings>Always use filename as document title (checkbox)

   Adobe Support confirmed there is no ETA for if/when this feature will be added to the Classic version. We'd really like to see it added so our users can have a consistent experience in using forms, regardless of if they view it from Classic or Continuous release. They have expressed a strong preference to see the file name as the title.

   Thanks for your consideration!

   Many of our form users have the Classic version of Adobe Acrobat Pro DC, and they are unhappy with the recent change that forces the document title to display, rather than the file name. Unlike my Continuous version, they have the Classic version and it does not have the option to change that display setting: They are missing this checkbox in their preferences: Documents>Open Settings>Always use filename as document title (checkbox)

   Adobe Support confirmed there is no ETA for if/when this feature will be added to the Classic version. We'd really like to see it added so our users can… more

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2. Distiller crash with range

   The bug is for Adobe Distiller crash with a range setting.

   Environment:acrodist X,2017 or Pro DC 2021, over win10-64bit

   Recreation steps:
   1/ I printer a file to PS using Acrobat (I used 2017) and recived the attached 7ET-4593311000p.PS [renamed with extension .pdf since only .pdf can be upload]
   2/ Opened Distiller (I checked on Acrodist X,2017 and Pro DC 2021) and change Settings-“Edit Adobe PDF Settings”-Pages Form 2-3 (you can use attached range2-3.joboptions [renamed with extension .pdf])
   3/ Drag the 7ET-4593311000p.PS to the distiller and see the distiller Crash.
   Thanks,

   1 vote

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3. Please, use white texts instead of dark blue which is unreadable

   Please, use white texts instead of dark blue which is unreadable.

   Thank you.

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4. Can't print a PDF file anymore

   I have Adobe Acrobat DC 21.005.20048 build installed under W10 Pro (up to date) PC.
   I can't print any PDF file anymore.
   Instead, the system offers me to save the file, every single time I hit the Print button, on any file.
   Apart of that, under Properties button on Print dialog box, an unnecessary complicated menu appears where I can't save printing profiles anymore.
   Who the **** modified what herein?
   THIS IS A MONTHLY PAID SERVICE, REMEMBER?

   2 votes

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5. Fix the pica measurement in Acrobat

   When you measure in picas it is shown as decimals, so 1.5 p for 1 and a half picas. But there are 12 points in a pica not 10 (they are not decimal), so it would be easier to understand in picas and points therefore 1p6 not 1.5 p.

   2 votes

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6. Acrobat DC Bug Leaking Handles

   I'm using windows 7 and 10 and Acrobat DC

   Bug: Windows task manager (Details tab, with "Handles" column enabled" ) reports that the Acrobat process is now using more than 1 million handles.

   I just updated to DC 21.005.20048 after discovering the million handles.

   I am trying to reproduce the handle leak by starting from a fresh session of Acrobat. I usually have many big PDFs open and CTRL+F search them regularly (clicking forwards/next and backwards/previous)

   Here is a medium sized one from archive.org

   https://archive.org/download/n08ontariosession31onta/n08ontariosession31onta.pdf

   When I search it for common words (the, if, ...) the handle count does increase. Sometimes I can get it to increase by 2 every second without end. When I minimize Acrobat the handle count just keeps increasing.

   But, sometimes it goes back down. The "sometimes" makes it hard to figure out what the real cause is.

   When I resize the window big/small/repeat and it has those buttons on the right side (Action Wizard, Scan and OCR...) the handle count increases.

   If I close the PDF but leave acrobat open the handle count remains large.

   Whatever is the root cause, please debug Acrobat's handle leak. It eventually crashes. A million handles is very extreme.

   I'm using windows 7 and 10 and Acrobat DC

   Bug: Windows task manager (Details tab, with "Handles" column enabled" ) reports that the Acrobat process is now using more than 1 million handles.

   I just updated to DC 21.005.20048 after discovering the million handles.

   I am trying to reproduce the handle leak by starting from a fresh session of Acrobat. I usually have many big PDFs open and CTRL+F search them regularly (clicking forwards/next and backwards/previous)

   Here is a medium sized one from archive.org

   https://archive.org/download/n08ontariosession31onta/n08ontariosession31onta.pdf

   When I search it for common words (the, if, ...) the handle count does increase.… more

   1 vote

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7. Video not working on Acrobat DC

   Tools for Rich Media work fine for development when we add a video. It fails when we try to view the video added on Acrobat DC for Windows.

   Acrobat Reader can play the video fine on both the PC and Mac

   Acrobat DC Pro on the Mac version # 2021.005.20048 can create and play the video correctly.

   Acrobat DC Pro on Windows can create the PDF with Rich Media tools but it can not play the video. It may crash or it may do nothing. No video can be seen. I tried it both playing in the document or in its own window. The version we are running is 2021.005.20155. I do not need to upload a file since it happens on any file with a video. We had 7 computers creating and viewing the file and it worked the same on all the systems. I believe this is a bug in this version on the Windows side.

   Tools for Rich Media work fine for development when we add a video. It fails when we try to view the video added on Acrobat DC for Windows.

   Acrobat Reader can play the video fine on both the PC and Mac

   Acrobat DC Pro on the Mac version # 2021.005.20048 can create and play the video correctly.

   Acrobat DC Pro on Windows can create the PDF with Rich Media tools but it can not play the video. It may crash or it may do nothing. No video can be seen. I tried it both playing in the document or in… more

   7 votes

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8. Tool to split long webpage PDF into letter-sized pages for printing

   Please create a tool that lets users automatically split a very long 1-page PDF of a webpage into smaller, letter-sized pages for printing. I have a long 1-page PDF that would come out to about 25 pages printed, but when I try to print it, it shrinks down to fit on one page and is totally unreadable. Please give us a way to split long webpages that we have screenshotted into one long PDF into smaller, letter-sized pages. Thanks.

   2 votes

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9. Pencil to be smoother, eraser to be accurate

   Inspite of adobe being the inventor of the pdf format, it doesn't seem to have smooth freehand pencil tool. The current pencil tool is quite unresponsive & sometimes lags in places like dots, small dashes etc.(unlike Microsoft Edge PDF viewer(its that smooth👌), & the eraser, oh my god, it clears away dashes & dots in all the places in the page, but doesn't seem to clear the mark in front of it completely .

   Please work on these issues, it restricts your subscribers from a complete PDF commenting experience, many of my friends & others have started using different viewers because of this.

   Regards
   Your Dear Customer

   Inspite of adobe being the inventor of the pdf format, it doesn't seem to have smooth freehand pencil tool. The current pencil tool is quite unresponsive & sometimes lags in places like dots, small dashes etc.(unlike Microsoft Edge PDF viewer(its that smooth👌), & the eraser, oh my god, it clears away dashes & dots in all the places in the page, but doesn't seem to clear the mark in front of it completely .

   Please work on these issues, it restricts your subscribers from a complete PDF commenting experience, many of my friends & others have started using different viewers… more

   3 votes

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10. Cannot copy some Japanese characters

    Copying some Japanese characters with Acrobat Pro DC and Reader for Mac (2021.005.20048) on Big Sur 11.4 does not work, while it is OK with Reader for Windows (2021.005.20048).

    Please try this PDF for example.
    https://www.pref.gifu.lg.jp/uploaded/attachment/252764.pdf

    Copy and paste of "美濃加茂市" becomes "美濃加 市".

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    2 votes

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11. Right click functionality while tagging content in accessibility suite.

    Problem Description: While remediating document for accessibility in Adobe Acrobat Pro DC, Visual Tags that are assigned can sometimes be stacked or overlayered (<P>, <H1>, <TOC>, etc.) on top of the tagged text. This makes it difficult to ISOLATE AND KNOW the layered tag that you would like to right-click on the output display.

    Steps to Reproduce: //Open a Table of Contents in Adobe Acrobat Pro DC/ Open Accessibility Checker and check document/ Click on Tags Icon in Accessibility Menu/ Click on Reading Order/ go to body of document/ Identify tags that look like they are overlayered on top of each other/ Left click tag and wait until it turns blue/ Right click cluster of Tags where top tag on output display is blue/

    Actual Result: Output Display shows condensed right-click menu for unknown tag (Up to 10+ right clicks) or shows expanded menu for unknown tag.

    Expected Result: Output Display shows expanded right-click menu for specific tag.

    Any Workarounds: (Just an idea and is Unimplemented and Untested) When Output display shows tags that are overlayered on text as well as other tags, the first right-click will let you choose which element of the overlayered cluster of tags to apply the right-click to.

    Problem Description: While remediating document for accessibility in Adobe Acrobat Pro DC, Visual Tags that are assigned can sometimes be stacked or overlayered (<P>, <H1>, <TOC>, etc.) on top of the tagged text. This makes it difficult to ISOLATE AND KNOW the layered tag that you would like to right-click on the output display.

    Steps to Reproduce: //Open a Table of Contents in Adobe Acrobat Pro DC/ Open Accessibility Checker and check document/ Click on Tags Icon in Accessibility Menu/ Click on Reading Order/ go to body of document/ Identify tags that look like they are overlayered on top of… more

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    3 votes

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12. Key Command for Edit

    Literally every text writing/editing application I use on my Mac allows me to use the key command "Command-E" to Edit whatever I'm working on in that program. But, for some utterly unfathomable reason, Acrobat Pro DC lacks this basic, and otherwise, universal function. Please address this glaring oversight immediately.

    Also, I used to be able to access menu functions in Adobe Acrobat Pro using the macro editor Keyboard Maestro, but those macros no longer work in Pro DC. So that's something else you could look at and fix as soon as humanly possible.

    Thank you for your prompt attention to this very urgent issue.

    Literally every text writing/editing application I use on my Mac allows me to use the key command "Command-E" to Edit whatever I'm working on in that program. But, for some utterly unfathomable reason, Acrobat Pro DC lacks this basic, and otherwise, universal function. Please address this glaring oversight immediately.

    Also, I used to be able to access menu functions in Adobe Acrobat Pro using the macro editor Keyboard Maestro, but those macros no longer work in Pro DC. So that's something else you could look at and fix as soon as humanly possible.

    Thank you for your prompt attention to… more

    1 vote

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13. Improve form field auto detection

    I am currently stuck on a project here due to the sometimes unpredictable and difficult to work with form field auto detection in Acrobat. I am designing a rather complex form in InDesign and exporting the PDF to have the form fields auto-generated in Acrobat.
    Radio Buttons in particular are the trickiest to work with because of their demanding conditions. It is leading to a frustrating end-user experience when the radio button form fields get generated as circular check boxes which is intuitive and confusing. It seems to unexpectedly incorrectly interpret them as check boxes in some cases, and correctly interpret them in other cases even though the conditions are similar.
    The Radio Button detection should be improved for more consistent results.

    I am currently stuck on a project here due to the sometimes unpredictable and difficult to work with form field auto detection in Acrobat. I am designing a rather complex form in InDesign and exporting the PDF to have the form fields auto-generated in Acrobat.
    Radio Buttons in particular are the trickiest to work with because of their demanding conditions. It is leading to a frustrating end-user experience when the radio button form fields get generated as circular check boxes which is intuitive and confusing. It seems to unexpectedly incorrectly interpret them as check boxes in some cases, and correctly… more

    4 votes

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14. Highlighting tool

    Recently, the highlighter tool would remain selected so that I was able to use it to highlight multiple bits of text without having to select the tool for each thing I wanted to highlight. Now, I must re-select the tool each time, resulting in hundreds of extraneous clicks. How can I get the highlighter tool to stay selected?

    This problem only began in the last week or so.

    Thanks for your help.

    3 votes

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15. Disable Creative Cloud for Enterprise

    Our company needs the ability to disable Creative Cloud Storage due to restrictions on where we are allowed to store and manage our customers information.

    We have employees working remote from all over the US and the "firewall" fix is not sufficient for our employee base of over 600 users. We need the ability to disable creative cloud and cloud storage functionality from the admin console and ONLY have the capability for local storage.

    7 votes

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16. Street/Civic number

    In the Text Field Properties, under the Number Format, it would be great to select the option for a Civic number format. Currently a comma will appear if you have more than four numbers (1,430) and in an address you wouldn't have a comma between the numbers (1430).

    1 vote

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17. Adding Canadian SIN option

    Currently when you select the Format in Text Field Properties you can select "Special" and select Social Security Number, however this format is a US only format, for Canadians our format is ###-###-###.
    This would be helpful to have when creating a fillable application.

    2 votes

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18. Visibility of Adobe Acrobat Pro\DC usage

    Its very useful to know who has been using the Adobe products within the last 90 days. This way we can swap licenses around when needed.

    A feature to show what users have used Adobe Pro or DC would be beneficial to support teams within the portal.

    5 votes

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19. preferences

    How do I copy the preferences in Acrobat for the toolbars, views, etc. that I painstakingly set up on one computer now that I have a new one to set up? Where is the preference file stored? The old computer with the good Acrobat preferences is not online.

    3 votes

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20. AcrobatDC crashes when saving with "Prepare form" tool enabled

    he prepare form tool helps to insert text boxes to obtain user data. But when i save using te tool enabled in the PDF, then it crashes.
    I need to close the tool and then save

    1 vote

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