11396 results found

1. Exporting files to Word automatically defaults to "Do not spell check" .

   When exporting a PDF to Word, the files automatically default to Turn Spell Check off. This has caused numerous errors in my documents as spell check is an necessary function. This is under the Review tab, language Function in Word. I don't understand why Adobe would default to that. It did not used to do that. At the very least, you should offer the option to the individual doing to conversion to have the choice in their setup.

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   1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  Girija Agarwala responded

   Need Info

2. set reminders no longer is available on Adobe Sign - what happened?

   I can no longer easily set reminders on Adobe Sign. The older version was easier.

   7 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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3. creating certificate-based digital signature field

   In Acrobat IX I could create a digital signature field where the user, when getting the form and entering their pertinent information, could simply click on the field to digitally sign the form using their certificates from the employee badge. Did this option disappear entirely now? I don't want customers to have to select window, preferences, signatures and draw a rectangle to sign the form. Allow users to set up a block so the customer just needs to click the field and select their stored credential to sign the form. This is a MUST have option.

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   4 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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   Resolved  ·  cdas responded

   User has been guided to add certificate based digital signatures

4. i can not crop and save files.
   2 votes

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   Need Info  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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5. More user friendly arrangement of Quick Tools area

   I have just installed the latest "Acrobat Standard DC", and I'm disappointed to find that still the way in which you have to personalise the "Quick Tools" area is not user friendly.
   Apart from having a mandatory set of icons on the left (I can't see an easy way of removing them), the way you have to add / remove icons is annoying - right-clicking on the quick tools bar then selecting or deselecting an item to have the menu disappear so you have to right-click and find the item again and again...! Then not being able to change the order of these is dysfunctional too.
   Please improve the way the tools / toolbars can be personalised - I see many comments from other users around this.

   I have just installed the latest "Acrobat Standard DC", and I'm disappointed to find that still the way in which you have to personalise the "Quick Tools" area is not user friendly.
   Apart from having a mandatory set of icons on the left (I can't see an easy way of removing them), the way you have to add / remove icons is annoying - right-clicking on the quick tools bar then selecting or deselecting an item to have the menu disappear so you have to right-click and find the item again and again...! Then not being able to change the… more

   41 votes

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   Need Info  ·  8 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Tool bars in acrobat Pro DC

   DC Pro is very flash with some nice fearures. However, It is extremely frsutrating that it is not possible to open more than one tool bar at a time. For example - it is not unusual to want to edit AND comment - as this requires two tool bars for access to the different tools, there is a slow and annoying requirement to close and open tool bars when trying to edit and comment on work . Please consider reviewing. This was so much more efficient in Acrobat 10. thanks

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   Under review  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Stop the beeping

   I just installed Acrobat Pro on my Mac Desktop and not my computer won't stop beeping. I have turned off every sound control I can find and the beeping continues. And it even beeps when Acrobat has been closed.

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

8. where is my cloud dox?

   Heres an idea: make it easy for people to tell you how this products is screwed up. for 4 hours my document cloud storage was disappearing one at a time from my 7 devices. then i couldnt upload anything to my doc storage cloud, now none of its even there! why do i have to chat about that? im furious! why cant i just send a fraggle rockin email about this? then someone send me an email back on how to fix it? i have no time to chat w you while i explain it and you eventually get it. why do i have to solve this problem on YOUR time? do me a solid- look up my email and tell me where the eff my documents stored on adobes cloud went! i need several of them now now now, sorry- more like 5 hours ago! i pay for that service so i can access dox at anytime- its kind of like the one thing that should NEVER go wrong! i only put stuff on the cloud if theres a chance im going to need it IMMEDIATELY. CRIPES THIS IS A TERRIBLE BUSINESS SYSTEM FOR THE CUSTOMERS

   Heres an idea: make it easy for people to tell you how this products is screwed up. for 4 hours my document cloud storage was disappearing one at a time from my 7 devices. then i couldnt upload anything to my doc storage cloud, now none of its even there! why do i have to chat about that? im furious! why cant i just send a fraggle rockin email about this? then someone send me an email back on how to fix it? i have no time to chat w you while i explain it and you eventually get it.… more

   3 votes

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   Resolved  ·  4 comments  ·  Cloud Storage  ·  Delete…  ·  Admin →
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9. STOP with the advertising/up-sell notifications!

   When I open a PDF, I expect to be able to interact with it as soon as it loads, not have to wait 15 seconds while a stupid up-sell overlay loads and then have to close that before I can actually READ the PDF. That **** should be in a newsletter, not in the **** app.

   3 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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   Under review  ·  Pratyush Dhoundiyal responded

   Hi Keith,

   Sorry for the trouble you faced. Can you please attach a screenshot of the dialog you are seeing.

   Thanks

10. eternal sign-in loop when trying to use send and track

    I am signed in to Creative Cloud. When I open Acrobat DC I have to sign in to my account there as well. Then I attempt to send and track and I get prompted to sign in AGAIN. It confirms I am signed in and then I try send and track again and it asks me to sign in AGAIN. I have a fully paid subscription to multiple apps. The software just makes me sign in over and over and over again.

    4 votes

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

11. SEND FOR SIGNATURE NOT WORKING!!!!!!!

    Does not send, goes into perpetual loop of "next". How do I roll back the update! Need to know ASAP!

    15 votes

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    7 comments  ·  Other  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Thanks for reach out to us. It will be great if you could share the below information :

    1. Machine configuration like OS version etc.
    2. Acrobat version (Go to Help→About Adobe Acrobat Pro DC)
    3. User id with you have logged in Acrobat.
    4. Exact set of steps you are trying to execute

    Also is the issue occurring with a particular type of file ?

    Regards,
    Sandeep Grover

12. Send & Track

    Send & Track Feature is not working to create a link and all links created previously are failing. Error: Internal Server Error. An error occurred while connecting to service. Please try again later.

    •  

    5 votes

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    10 comments  ·  Other  ·  Delete…  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Thanks for reporting, we have now escalated this issue to our engineering team.

13. AdobeSign <input> fields need aria-label attributes for ADA compliance

    Forms generated using AdobeSign are not in compliance with ADA accessibility standards. Need an option when creating input fields to add an 'aria-label' attribute so that the fields can be easily identified by disabled / visually impaired users. Additionally, the radio buttons generated by the tool should be grouped with a <fieldset> or <legend> tag and utilize aria-label or aria-labelledby so that the buttons can be properly associated with each other and distinguished from other radio button groups.

    Here is an example of an input field generated by an AdobeSign form:

    <input type="text" name="Custom Field 3" value="" aria-required="true" tabindex="0" data-tabindex="4" style="border-style: solid; font-size: 13.1px; text-align: left;">

    No aria-label is present, meaning a visually impaired user won't be able to tell what the input field is asking for.

    A detailed explanation of form labels / radio inputs can be found here:

    https://dequeuniversity.com/rules/axe/2.4/label?application=AxeChrome

    and here

    https://dequeuniversity.com/rules/axe/2.4/radiogroup?application=AxeChrome

    Please note that these standards are FEDERAL LAW, and failing to comply could potentially result in lawsuits. Not to mention its the right thing to do...it's the equivalent of installing wheelchair ramps at your business, everyone should have fair and easy access to the information.

    AdobeSign is a great tool and we'd love to keep using it, I can't imagine Adobe would allow one of its product to violate the law - please add these features so we can continue to use it!

    Forms generated using AdobeSign are not in compliance with ADA accessibility standards. Need an option when creating input fields to add an 'aria-label' attribute so that the fields can be easily identified by disabled / visually impaired users. Additionally, the radio buttons generated by the tool should be grouped with a <fieldset> or <legend> tag and utilize aria-label or aria-labelledby so that the buttons can be properly associated with each other and distinguished from other radio button groups.

    Here is an example of an input field generated by an AdobeSign form:

    <input type="text" name="Custom Field 3" value="" aria-required="true" tabindex="0" data-tabindex="4"… more

    2 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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14. Print Error by Internet-Documents with quotation marks

    When printing an Internet-Document from Firefox 57 the print generates multiple errors if the title of the document to print contains quotation marks. The error box mentions: "C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Intellektuelle" Diese Datei kann nicht geöffnet werden." (The file could not be opened. Verify the correct location." - should be the approximate translation.)

    Where the "Intellektuelle" is the first word of the documet title inside the quotation marks. The same error appears for every word in the title and one additional time. The PDF finally generated contains only part of the document to print. You could try it with the following site https://www.heise.de/tp/features/Intellektuelle-Monokultur-im-Westen-3892083.html

    The Acrobat version is 2015.006.30392.

    When printing an Internet-Document from Firefox 57 the print generates multiple errors if the title of the document to print contains quotation marks. The error box mentions: "C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Intellektuelle" Diese Datei kann nicht geöffnet werden." (The file could not be opened. Verify the correct location." - should be the approximate translation.)

    Where the "Intellektuelle" is the first word of the documet title inside the quotation marks. The same error appears for every word in the title and one additional time. The PDF finally generated contains only part of the document to print. You could try it with the… more

    4 votes

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    0 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    You can use Acrobat Create PDF extension in Firefox to create PDFs for all web pages.
    Let us know if you face any issue.

    Thanks
    Tanvi

15. Free hand pen marking ??

    Why there is no button for "free hand pen marking" !!
    Only there is a button for "Highlight pen" and you can't even change it's size of color !!

    8 votes

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    2 comments  ·  Commenting  ·  Delete…  ·  Admin →
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16. Pitstop like editing built in

    It would be great to have pitstop like editing built into Acrobat

    2 votes

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    Under review  ·  0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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17. Adobe Acrobat Pro DC Crashing

    When I open up a document on my Macbook which has been scanned in using Adobe Scan (on my phone) then Adobe crashes. Mostly it does this before I can save the files to local disk. Once on local disk, it opens them OK.

    2 votes

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    Under review  ·  6 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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18. AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on

    AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on their machines? We know that a few of the invited users have downloaded & installed Adobe Pro DC. How many of the invited users need to download & install Adobe Pro DC?

    5 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Under review  ·  AdminKaran Malik (Admin, Adobe) responded

    Thanks for your feedback. We will forward this concern to admin console team and see if they have any plans to work on this in future.

19. Pages flickering

    When viewing pages, they often flicker, as if they are redrawn infinitely.

    • 

    8 votes

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    Need Info  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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20. All replies should be not be hidden be default.

    Comment rplies are hidden by default and can not be changed. So when you hover over it or double click the comment. You do not see the reply. And so can get missed.

    All replies should be not be hidden be default.

    3 votes

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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