12043 results found

1. Allow Adobe Acrobat DC (Enterprise Named License) To Roam With User

   Please make it possible to Roam the User's login from PC to PC in a networked environment. My users sometimes move from desk to desk so it is frustrating to have the users login/logout every time they go to a new PC. We would like them to be able to log in once and then be auto-logged into every other machine they sign on to with their networked login (roaming profile).

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   6 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Need Info  ·  Amboo Srivastava responded

   Hi Benjamin

   Please take a look at the solution provided by Ravi below and let us know if this solves your problem.

   Thanks,
   -Amboo

2. Acrobat Pro lags when open PDF for first time. Is this internet related? If so how do I switch off?

   Acrobat Pro lags when open PDF for first time. Is this internet related? If so how do I switch off?

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   Under review  ·  Pratyush Dhoundiyal responded

   Can you share your machine details alongwith the Acrobat version.

3. keyboard shortcut for Save as PDF/Print to PDF

   In Mac, I have always used Command+P+P to save anything as a PDF (i.e., print to PDF).

   Since I've installed Pro 2017 this feature no longer works. I know it works in Sierra, which is what I'm using, because it works on my other Sierra machine in which I have not installed Pro 2017. So it must be a peculiarity to Pro 2017.

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4. Allow the Creation of Multiple Highlight Pin Icons to Set for Different Colors

   Using CTL-E to set the Default Pin Color for the Highlight Icon is slow and requires several steps. Please allow for the creation of multiple highlight pin icons that a user can just select the required Color Highlight Icon for a one-set quick change of color.

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   Resolved  ·  2 comments  ·  Commenting  ·  Delete…  ·  Admin →
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5. How do I make Adobe the default program to open documents - using iMac Sierra 10.12.5

   I was using a different program as the default program to open documents but I don't like it so I want to go back to Adobe but I can't figure out how to change it, it doesn't give me the option to make it the default program even though I deleted the other program, now it defaults to Preview.

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   Under review  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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6. Acrobat. Help --> Online Support --> Accessibility Resource Centre. Fails.

   Hello, there's a broken/useless link or redirect for accessibility in Acrobat. Hoping you could let me know when fixed please: goto --> Help --> Online Support --> Accessibility Resource Centre. The destination doesn't offer anything.

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   Resolved  ·  7 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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7. 要求された操作を完了できません。テキストエンジンを初期化できません。

   文字入力が出来ません。次のようなメッセ－ジが表示されます。「要求された操作を完了できません。テキストエンジンを初期化できません。」

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   Need Info  ·  0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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8. Add a scrollbar in password security dialog box

   Cannot access the OK button on the security details screen. I have a small screen and it is not visible.

   Read the details in the Adobe Support Case.

   Case #0189029806

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   0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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   Resolved  ·  cdas responded

   No update from user.
   Does not seem to be product issue.

9. PATH AND FILE NAME INSERT OPTION

   I would like to see a feature added to Acrobat that would allow Acrobat to stamp the path (location) and name of the document which was created. I am attaching an example of a document created with a different program in which the feature is highlighted..

   It would also be great if that stamp would adjust and change as the document is renamed, moved or received and saved by the receiving party.

   • 

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   1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  Amboo Srivastava responded

   Thanks for your valuable feedback. We have taken a note of it.

10. Page numbering in Excel

    While in an Excel workbook, I want to print/convert multiple worksheets to PDF. The page numbering does NOT need to be a master count of all worksheets. If worksheet one is two pages, it should be 1 of 2 and 2 of 2. If worksheet two is three pages, it should be 1 of 3, 2 of 3, 3 of 3. NOT 3 of 5, 4 of 5, 5 of 5.

    Older versions of Acrobat worked seamlessly. I have tried many workarounds and have not found anything that works. I have called Adobe Tech Support and have had no luck.

    Please help. Thank you!

    While in an Excel workbook, I want to print/convert multiple worksheets to PDF. The page numbering does NOT need to be a master count of all worksheets. If worksheet one is two pages, it should be 1 of 2 and 2 of 2. If worksheet two is three pages, it should be 1 of 3, 2 of 3, 3 of 3. NOT 3 of 5, 4 of 5, 5 of 5.

    Older versions of Acrobat worked seamlessly. I have tried many workarounds and have not found anything that works. I have called Adobe Tech Support and have had no luck.

    … more

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    Under review  ·  Bablu responded

    Investigating this

11. Program crashes when trying to use Highlighter or Stamp feature.

    Some bug in my Acrobat Pro DC prevents me from using the Highlighter feature. Click on the button, go to text to highlight and program crashes. See attached doc for the crash report. Same kind of thing when I try to use the Stamp feature. Click on Stamp, go the the Standard Business, click the VOID stamp, go to doc and program crashes. See doc2 for the crash report. What can I do?

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    6 votes

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    Resolved  ·  Adminmeaggarw (Admin, Adobe) responded

    Issue resolved for user by changing the version of Reader to the OS compatible version.

12. Time saving toolbars

    Give us more useful Toolbar with plenty of stuff - must make endless useless clicks to access simple things. Just to Open a page needs 2 clicks! This wastes time. Hover over text that fan open files would help.

    This is a terrible product to use - thank goodness for the free stuff Foxit and PDF Creator. Not user friendly and pro-production at all.

    265 votes

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    Under review  ·  31 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. I cannot print my bill for records of my monthly payment. In fact, I can sign on, but every time I depress manage acccout, I have to resign

    I cannot sign in to print a simple statement of payment for managing my account. Everytime I depress manage account, I have to resign in...

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    Resolved  ·  0 comments  ·  Printing  ·  Delete…  ·  Admin →
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14. WHY do I keep getting pop up ads for a free trial of document cloud on our PAID version of Acrobat Pro??

    Here's an idea. How about NOT having pop-up ads for a free version of Document Cloud on PAID versions of Acrobat Pro?

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    3 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

15. Acrobat Pro DC Needs Better ERROR Messages

    I'll first give an example then explain why Acrobat Pro DC needs better error messages.

    We often work with large PDFs (sometimes 10,000 pages or more) that are created by joining together many smaller PDFs in Acrobat Pro DC.

    Bates Numbers are applied and sometimes removed and re-applied as the document get's built.

    Sometimes something goes wrong when editing the PDF.
    For example Edit > More > Bates Numbering > Remove... gives an error "A number is out of range."

    This error unfortunately comes up for us a lot which I guess is to be somewhat expected when combining hundreds of PDFs from various sources. I'm assuming not every PDF generator follows exact PDF standards; iPhones, bank websites, 3rd party PDF printers, etc. However these PDFs were all combined with Acrobat Pro DC. Meaning that Acrobat Pro DC is not checking the PDFs or sanitising the data when they are imported! But that is another subject for another day...

    The problem we have is that the error message(s) don't even tell us on which page it encountered the error. So we are left scratching out heads wondering which page or which part of the 10,000 page document has the problem.

    What would be better would to give an option to the user ignore the error and keep processing the rest of the document. OR process the entire document and generate a report of pages that contained errors so the user could then attempt to go and repair those pages.

    Ok so hold on because this gets better...

    So to attempt to repair the document(s) we try and split them into smaller documents using Organise Pages > Split > say 100 pages or 1000 pages per "Part"
    Then we get the error: "An incorrect structure was found in the PDF."

    Ok well what now? Where is the option to repair the structure of the PDF?? Or at least tell the user what part of the structure was incorrect.

    Ok so now I guess we'll export the whole thing to PostScript and run it through Acrobat Distiller DC and rebuild the PDF with the Standard profile.
    Which still gives us the same errors! So the only option we are left with is rebuilding the entire PDF from the ground up which can take days...

    I understand that the Adobe Support Community can't really change the future of Adobe products but I am hoping this post will eventually make it to the developers at Adobe who might add just a few lines of code to tell me on which page the "A number is out of range." It would be very helpful.

    Acrobat Pro DC is a great product but when things go wrong it doesn't seem to handle errors very well.
    Please build-in PDF document error recovery or at least give the end-user a little more information to help them fix the problems. This is a "Pro" product.

    Thanks for your time. I hope this reaches the right people.

    I'll first give an example then explain why Acrobat Pro DC needs better error messages.

    We often work with large PDFs (sometimes 10,000 pages or more) that are created by joining together many smaller PDFs in Acrobat Pro DC.

    Bates Numbers are applied and sometimes removed and re-applied as the document get's built.

    Sometimes something goes wrong when editing the PDF.
    For example Edit > More > Bates Numbering > Remove... gives an error "A number is out of range."

    This error unfortunately comes up for us a lot which I guess is to be somewhat expected when combining hundreds… more

    2 votes

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16. Enable a way to have a drop down menu blank (no items selected) until clicked

    Please enable a way to have the drop down menus on PDF forms blank until clicked on. If the item list has three or less items, you can click the blank space (Under dropdown properties > options > item list) but if there are four or more list items, one of them is always selected and shows on the drop down list (not blank.)

    6 votes

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    Resolved  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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17. Square symbols don't always convert to check boxes

    I'm using Adobe Acrobat XI. I used to use Adobe Acrobat X, and encountered the same problem.

    I create some REALLY lengthy forms in Word. I apply a style with square bullets to text in Word to create a checkbox list. Then I convert the file to PDF, and then convert the PDF to a form. Every line has the same Word style with the same square symbol for its bullet, so there's nothing about the way I'm applying the formatting that's inconsistent.

    I've learned from trial and error that square bullets only convert to checkboxes if the font is 10pt or larger. I've also learned that you have to apply a specific square symbol (I'm sorry - I don't have the ASCII code for it), or it won't work. I've tested numerous square symbols (Insert+Symbol in Word), and keep returning to my go-to square. This square even works when you insert it in the middle of a line.

    Naturally, I never seem to encounter problems in one-page forms. But when I'm creating forms with hundreds or thousands of items on a checkbox list, only SOME of these square boxes convert to check boxes. I don't know why. Then I have to manually copy/paste the checkbox fields, move them into position, and give each one a unique name. It's crazy-making unnecessary work.

    The font I use is Calibri because it's compact. I have to keep pages to a minimum, and larger, more spread-out fonts like Verdana create too many extra pages.

    •I've tried breaking up the document into pages and converting each one separately, and most of the same checkboxes still don't convert in these smaller files.
    •I've tried creating a new document and recreating the styles, then copy/pasting the content into the new file (I can't type it line-by-line to recreate it from scratch - the affected forms are far too long).
    •I've tried increasing the font size to 11pt, but if it doesn't convert at 10pt, it won't convert at 11pt.
    •I've changed the font, and checkboxes still don't convert.
    •When I still had access to Adobe X, I tested converting the file in BOTH versions. There was some difference in which checkboxes didn't convert, but the problem was there too.

    Please see the attached image.

    I'm using Adobe Acrobat XI. I used to use Adobe Acrobat X, and encountered the same problem.

    I create some REALLY lengthy forms in Word. I apply a style with square bullets to text in Word to create a checkbox list. Then I convert the file to PDF, and then convert the PDF to a form. Every line has the same Word style with the same square symbol for its bullet, so there's nothing about the way I'm applying the formatting that's inconsistent.

    I've learned from trial and error that square bullets only convert to checkboxes if the font is… more

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Resolved  ·  Bhavna Negi responded

    The form field detection algorithm is not perfect, and only provides a good starting point.
    You will require manual work to create fields that are not detected by Acrobat

    As a workaround, you could try inserting “Square shape” instead of bullets.
    Click Insert, click Shapes, select a shape, and then click and drag to draw the shape.

    I hope this work for you.

18. Since Windows 10 I always get error messages when trying to update "Fehler 140300" Where can I find the Acrobat registration code (no pape b

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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

19. i would like to change the font for the interactive text fields.

    i would like to be able to change the font of an interactive text field of a pdf file that i made in adobe indesign.

    13 votes

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    2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Resolved  ·  Bhavna Negi responded

    You can make use of "Enable Rich Text Field " in Properties panel to make use of formatting options in "Right Click >Sub Menus.

    Closing this for now until we have further info on the request. Can revisit later

20. Acrobat 2015&2017 Pro Mac Distiller couldn't embed Japanese CID font(Morisawa CID font). Please fix fix fix
    5 votes

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    Need Info  ·  Ritesh (Adobe) responded

    Hi Tsutomu,

    Sorry for the inconvenience. Please share a PDF document which you are using to rite@adobe.com

    Please also mention your Acrobat version.

    regards,
    Ritesh