14387 results found
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Adobe Acrobat Pro DC BUG
There is a bug in this software that does not allow you to save the document. A blank window pops up and nothing shows, i.e. where the file could be saved. Only after several attempts does the "save as" window fully show up. What is the solution for this bug?
6 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
Where is the "detect pen hardware" checkbox?
Where did the "auto detect pen hardware to enable markup" go? It was in preferences/commenting/making comments. Without this feature acrobat is worthless for commenting on a touch screen with a stylus. I can't imagine anyone would think it was a good idea to remove, hopefully it is just located somewhere else. Also note, STOP CHANGING the UI!!! This is the last issue I will ever try to resolve. I am sick of having to google how to undo new "features". In the future I will simply move on to a more consistent software.
6 votesIn the latest update of Acrobat DC, we have modernize the commenting experience and at the same time, made it very clean and intuitive to use. As part of that, the checkbox is moved to the right click menu of the comment.
Open comment>Right Click>Add Checkmark
Please also note that both the sort and filter options are available for the check mark.
We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC.However there is one workaround to make the checkbox appear in one step by using the keyboard shortcut SHIFT + K .
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Make Adobe Acrobat 100% ADA compliant so Blind users can actually use it
Currently, Adobe Acrobat Pro DC is not 100% ADA compliant. Specifically, one cannot create or edit PDFs if one uses a screen reader to navigate around their computer screen (i.e. is blind/visually impaired). I currently use JAWS 2018, Windows 10, and have Acrobat Pro DC. I've attempted to create and edit from combining PDFs, using copies, etc. I've even tried using some of your tutorial items to test with and have had the same results (ex. Bodea's Brochure -- the brochure your website tutorial has specifically for practicing editing).
6 votesHello,
Could you please brief me on the workflows where you are facing the issue.Regards
Rachit -
Take OCR text pre-processing out of EDIT
99.9% of the time, when I'm going to EDIT a pdf, its just to resize or crop it, not to change the content. But I have to wait for the OCR processing to complete before the crop tool is available. I shouldn't have to wait for a feature I'm not intending to use. Especially if I'm working with CAD drawings or other non-MSWord source files, the OCR processing takes forever, since the content isnt designed for that.
6 votes -
(Bug) Resizing windows stutters
Resizing a window by dragging the lower right corner is very laggy. Often, the mouse pointer is halfway across the width of the window before the window starts to resize. It then jumps repeatedly to catch up with the mouse as you resize the window.
On a late 2016 MacBook Pro, Mojave, 16 GB ram,
Acrobat DC Pro version 2019.008.200746 votesHi,
Thanks for reaching out to us for your concerns.
I would request you to kindly update to the latest available version of Adobe Acrobat DC using “Check for updates”
Also please send a screen recording video of the issue that you are facing to us at ajain@adobe.com
Thanks
Ayush Jain -
Please bring back the zoom buttons on Acrobat Pro DC.
Please bring back the zoom buttons on Acrobat Pro DC.
6 votes -
Acrobat DC freezes when clicking URL link created with InDesign
Make Acrobat DC NOT freeze when clicking URL link created with InDesign
6 votes -
Tried to delete a page from Organize Pages and Error message comes back saying "An Incorrect Structure was found in the PDF file"
Tried to delete a page from Organize Pages and Error message comes back saying "An Incorrect Structure was found in the PDF file"
6 votesHi,
Apologies for the inconvenience caused. Could you try the following and see if it resolves the issue:
1. Right click on the left hand pane.
2. Select Tags.
3. Select the first item in the list labelled ‘Tags’.
4. Press Delete.
5. Now try and delete the pages.Also, could you send the PDF for us to analyze?
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Did NOT have automatic updates on and still updated
I really do not appreciate starting work and finding a whole new update unexpectedly when I have work to do! I do not have auto updates on and was not even signed into Adobe. Please stop updating without warning!
6 votesAutomatic updates are enabled by default for Acrobat. Could you please let me know how you disabled the updates.
How to disable updates:
https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html#idkeyname_1_24908 -
PDF File Preview
The PDF file preview is no longer visible. Please bring back this feature. It makes it very challenging to search for files when they have similar names.
6 votes -
Highlight Text Automatically Change to Cursor Every time after I Highlighted an Item
Every time I clicked on Highlight Text and highlighted something in the PDF, the highlight text pen automatically changed to the cursor, so that I can only highlight for one time and then I have to click on the highlight text pen before I highlight another item. That is, I cannot highlight the PDF consecutively. This is SO BAD.
6 votes -
Icon and Recent File List
The new white icon is very uncomfortable. I'd prefer the old icon file please. But even more important is the Recently Opened Files list ... now that thumbnails are included, the names of the files are TINY. I need to know how to make those file names larger, as I use this list multiple times daily! Please make the list as it used to be.
6 votes -
Mail feature lost
I've just been updated to the latest Acrobat DC for Windows. It claims to have improved sharing and collaboration options,but this is not good for me. I really miss the mail icon on the toolbar leading giving me a direct option to email the file.
6 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.Link : helpx.adobe.com/acrobat/kb/send-email-attac..
Please let me know in case of any concerns.
Regards,
Sahil -
add bookmark feature to organize pages
I love the split by top level bookmark. Please let us add bookmark while using the organize pages tool. This will increase my and others workflow tremendously.
6 votes -
Acrobat text-edit comment functionality improvements needed
1) In the old comment pane, there was text that accompanied each entry identifying it as an underline, strikethrough, replacement, or insert. Now, the text identifier is gone and we only have an arcane symbol. This is awful. I work with clients who are less familiar with Acrobat and this only makes it more difficult for them to understand the nature of my comments. Please bring back the text labels that identify comment pane entries as underlines, strikethroughs, replacements, or inserts.
2) You know not everyone uses Acrobat on a collaborative team of a dozen people, right? I use it…
6 votes -
BUG: Share tab won't load, email button only opens share tab
Share tab won't load, email button only opens share tab
6 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.Link : helpx.adobe.com/acrobat/kb/send-email-attac..
Please let me know in case of any concerns.
Regards,
Sahil -
Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later
Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later
6 votes -
No extract button
I download a large pdf document every day. This must be broken up into smaller documents, but there is NO EXTRACT BUTTON! I have to open the "Page Thumbnails" and highlight what I want to extract, then right click, hit "extract" and go from there. It takes so much longer!
6 votesSorry for the inconvenience caused to you.
You can use the extract button by following below mentioned steps:
1) Open a pdf
2)Click on Organize pages
3) Now click on extract
4)Now you can select the pages you want to extract
5) Also you have the option to ‘Extract pages as separate files’Hope this helps you.
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Multiple colors of Highlighters in the tool bar showing at one time. I could use six different colors
Multiple colors of Highlighters in the tool bar showing at one time. I could use six different colors
6 votes -
Annoying sign-in for Adobe ID, request to ignore that permanently
Every time I open Adobe Acrobat Pro DC, Adobe - annoyingly - wants me to sign in with my Adobe ID. I want to skip this pop-up permanently.
6 votes
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