1837 results found

1. Date field picker not respecting read only

   When a date field in a PDF form is set to "read only" and the user tabs or clicks into the box and presses the down arrow, the calendar picker still pops up and allows the user to select a new date. This was tested by setting the field to "read only" via signature, and by setting it manually as well.

   Tested in both Windows and Mac environment on the latest versions of reader and pro.

   Expected result would be that the field remains completely uneditable when setting to read only.

   Observed result when following the steps outlined above is that the date can be changed if set to read only.

   When a date field in a PDF form is set to "read only" and the user tabs or clicks into the box and presses the down arrow, the calendar picker still pops up and allows the user to select a new date. This was tested by setting the field to "read only" via signature, and by setting it manually as well.

   Tested in both Windows and Mac environment on the latest versions of reader and pro.

   Expected result would be that the field remains completely uneditable when setting to read only.

   Observed result when following the steps outlined above is… more

   2 votes

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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2. Adobe Acrobat 32MAPIBroker has stopped working

   Steps to reproduce: Click mail button in Acrobat Reader DC, opens email with pdf as attachment in Outlook, close acrobat.
   Observed result: After closing Acrobat error message pops up with Adobe Acrobat 32MAPIBroker has stopped working.
   Expected result: After closing Acrobat should not see error message.
   Acrobat version: 2022.001.20117
   Office 2013 Professional 32bit
   Windows 8.1 Enterprise 64bit

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3. Assign shortcut keys to all menus and options

   Not only is the DC interface confusing and more time-consuming to use than the old one, but it does not comply with Section 508 of the Americans With Disability Act, which requires that the federal government, in its software procurement process, consider accessibility. Adobe Acrobat does not take into account the needs of users who rely on voice recognition software to accomplish actions that fully abled users accomplish with the mouse. When using voice recognition software, it is quick and easy to dictate a shortcut key or sequence of shortcut keys, but extremely slow, cumbersome and error-prone to get the software to click on a particular location. In the older version of Adobe Acrobat, most of what I did could be accomplished by dictating shortcut keys. In the new version, very few commands can be accomplished with keyboard shortcuts (or even with a series of them, as in Microsoft applications). As a result, I do almost nothing in Acrobat with my voice recognition software. Using the current version exacerbates the repetitive stress injury that I rely on voice recognition software to minimize. For one of many resources explaining that the availability of shortcut keys is an element of Section 508 compliance, see: https://www.justice.gov/crt/software-accessibility-checklist.

   Not only is the DC interface confusing and more time-consuming to use than the old one, but it does not comply with Section 508 of the Americans With Disability Act, which requires that the federal government, in its software procurement process, consider accessibility. Adobe Acrobat does not take into account the needs of users who rely on voice recognition software to accomplish actions that fully abled users accomplish with the mouse. When using voice recognition software, it is quick and easy to dictate a shortcut key or sequence of shortcut keys, but extremely slow, cumbersome and error-prone to get the… more

   8 votes

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   I understand the issue faced by you. I would like to tell you that we provide the shortcut keys to as many possible features as possible. You can check it our at : https://helpx.adobe.com/in/acrobat/using/keyboard-shortcuts.html

   Incase, there are some necessary features where you need the shortcut controls. please provide the details for those areas and we’ll try to resolve it in the future.

   Thanks
   Rachit

4. Blacked Out imported signature boxes created from other programs

   I am mass printing forms that contain signatures created by drawing on tablets or mobile devices to Acrobat PRO; however I am seeing that some signatures are being covered by a black box when opened in Pro. It is random. This does not happen when I try to Save as PDF and not bring the image into Adobe however I then lose all Adobe Pro capabilities like Combine, OCR, Organize, etc

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   3 votes

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   2 comments  ·  Printing  ·  Delete…  ·  Admin →
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5. light blue background in fields buttons etc

   When a PDF form is seen on line or in a web browser there is a light blue background in fields , buttons etc. For what I use PDFs for (educational material ) it makes them unusable online which is a shame. It would be nice to disable this feature so that this is not seen

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6. Enable screenshots in comments

   (Windows 10)
   When we exchange layout PDFs with our clients, they send us the PDF back with comments. It would be really helpful if you could insert screenshots via copy/paste into the comment box.

   2 votes

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   1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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7. Acrobat export to JPEG font smoothing

   TLDR: expected result is that fonts will look the same in exported JPEG as they do in the PDF (when displayed 1:1). They currently don't.

   When exporting to JPEG from PDF, even at max quality setting, embedded fonts have no smoothing/anti-aliasing applied when rasterized and look very choppy. Especially if exporting for web at 72ppi. Only way to mitigate (without fully resolving) this is to export at some absurdly high resolution (600+). We need not only resolution settings but dimension settings for JPEG export settings, and the embedded fonts need to be rasterized at that size and resolution / have proper smoothing or anti-aliasing applied.

   In attached example, the JPEG is output at max quality and 144ppi

   TLDR: expected result is that fonts will look the same in exported JPEG as they do in the PDF (when displayed 1:1). They currently don't.

   When exporting to JPEG from PDF, even at max quality setting, embedded fonts have no smoothing/anti-aliasing applied when rasterized and look very choppy. Especially if exporting for web at 72ppi. Only way to mitigate (without fully resolving) this is to export at some absurdly high resolution (600+). We need not only resolution settings but dimension settings for JPEG export settings, and the embedded fonts need to be rasterized at that size and resolution / have… more

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   5 votes

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   2 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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8. Editing Arabic text in pdf leads to corrupted pdf

   We discovered a word that need to be replaced during our final pdf output from Framemaker so we edited the pdf. Once we copied the Arabic word from our excel spread sheet the entire book became corrupted by scrambling letters, changing font appearances and reversing parenthesis and other characters. Need this fixed.

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   17 votes

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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9. Enhanced Search for PDF index search

   1. Since the indexing will index the all multiple pdfs. Type ahead search should be supported. Instead currently the user has to type and enter search for the search results.
   2. Since the indexing will index the all multiple pdfs. Type ahead search with number of hits found should be shown before hitting the search
   3. Searching should be as fast as google. 10,000 pdf files of 100kb each and type ahead search should be less than a second
   4. Other than scroll bar for navigating the results there should be a easier way to filter the search results.
   5. Grouping of folders wise doesn't exist now. Example assume 100 folders with 100 pdf files in each folder. Now the indexing is done and when a search is peformed. It should display as folder wise with grouping like tree navigation for quick results.

   1. Since the indexing will index the all multiple pdfs. Type ahead search should be supported. Instead currently the user has to type and enter search for the search results.
   2. Since the indexing will index the all multiple pdfs. Type ahead search with number of hits found should be shown before hitting the search
   3. Searching should be as fast as google. 10,000 pdf files of 100kb each and type ahead search should be less than a second
   4. Other than scroll bar for navigating the results there should be a easier way to filter the search results.
   5. Grouping of… more
   14 votes

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   Under review  ·  4 comments  ·  Other  ·  Delete…  ·  Admin →
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10. I can no longer save copies of completed/cancelled agreements

    I can no longer save copies of completed/cancelled agreements. It acts like it saves it, but when you go to where you saved it, nothing. It even opens a new copy of the agreement, adding a bunch of symbols and characters to the original file name, but I can't find where it is located. I try a 'save as' on that version and it tells me it can't because the file is already open. This is a huge issue if I can't get final versions out of Adobe and into our company archival system. Please fix asap!

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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11. HIPAA-compliant signed BAA for Adobe Acrobat Pro!

    Subscribers to Adobe Acrobat Pro DC program should be able to get a signed BAA for HIPAA compliance instead of being told to purchase a second copy of Adobe Sign for Small Businesses just for the BAA.

    3 votes

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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12. Absolutely horrendous performance while zooming / scrolling

    Less idea than general feedback below.

    I've found adobe acrobat to be a fantastic pdf editor, however, on nearly every occasion i use it I notice there is a considerable performance issue when scrolling through documents.

    Vertical scrolling is usually fine, although sluggish, however scrolling side to side nearly always results in there being so much lag, by the time i finish scrolling on the mouse there is about a minute of slow page movement.

    This is exasperated when zoomed in where it becomes almost unusable to navigate around a document.

    I'm using a very powerful gaming laptop, and many of my colloueges on other computers have the same issue, so it isn't a hardware issue.

    Please fix.

    Less idea than general feedback below.

    I've found adobe acrobat to be a fantastic pdf editor, however, on nearly every occasion i use it I notice there is a considerable performance issue when scrolling through documents.

    Vertical scrolling is usually fine, although sluggish, however scrolling side to side nearly always results in there being so much lag, by the time i finish scrolling on the mouse there is about a minute of slow page movement.

    This is exasperated when zoomed in where it becomes almost unusable to navigate around a document.

    I'm using a very powerful gaming laptop, and… more

    2 votes

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13. Bug Colour Management in Acrobat Pro DC

    I am using Acrobat DC Pro Version 2021.007.20099.

    My system details are CPU i9-10920x, GPU NVidia 3090 Studio driver 472.12, 256GB RAM, sveral m2 and SSD drives, Windows 10 Pro 21H1. I use two Eizo CS2721 monitors in 10 bit mode and both are calibrated and profiled using Eizo's colour navigator 7 software to produce v2 profiles.

    The issue :

    I create a document in InDesign including 3 placed images each based on the same image but converted and tagged with a different profile in Photoshop (ARGB,sRGB,ProPhoto) . All three, as expected, look identical on the InDesign page as they did in Photoshop and print direct from InDesign identically. So far so good - colour management is working correctly in In Design and Photoshop.

    However, I then export from In Design to a PDF using "High Quality Print modified" to "Acrobat 8/9 PDF1.7" and with Colour Conversion set to "No Colour Conversion" and "Include All RGB and Tagged Source CMYK profiles".

    If I view that exported PDF in Acrobat Pro DC, the three images still look the same as each other in the PDF, so the tagged image profiles are being used, but all three look oversaturated compared to the In Design and Photoshop display. By oversaturated it is like viewing untagged sRGB on a wide gamut monitor. Opening the same PDF in Photoshop or InDesign displays correctly.

    As a test I set both monitors to use an incorrect (linear gamma) profile. Photoshop and InDesign now display incorrecty (as would be expected with such a widely incorrect monitor profile). Acrobat DC Pro displays the same oversaturated images as it did before - absolutely zero change despite the deliberately broken monitor profile. My conclusion - Acrobat DC Pro is ignoring the monitor profile and just assuming that the monitor is narrow gamut (close to sRGB).

    I have uninstalled and re-installed Acrobat DC Pro - and it has not changed these results.

    Dave

    I am using Acrobat DC Pro Version 2021.007.20099.

    My system details are CPU i9-10920x, GPU NVidia 3090 Studio driver 472.12, 256GB RAM, sveral m2 and SSD drives, Windows 10 Pro 21H1. I use two Eizo CS2721 monitors in 10 bit mode and both are calibrated and profiled using Eizo's colour navigator 7 software to produce v2 profiles.

    The issue :

    I create a document in InDesign including 3 placed images each based on the same image but converted and tagged with a different profile in Photoshop (ARGB,sRGB,ProPhoto) . All three, as expected, look identical on the InDesign page as… more

    3 votes

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14. deleting pdf files

    I am a sports photographer. Mostly tennis. I might take 200 photos of a particular player. My intention is to sell the images to the players/parents. I have to send a PDF file of all the images for them to look at. When I send the file they may just copy the images, regardless of the fact I have put a logo over the images. Some people are happy with that. Some just keep the images with the logo over the top. It means I do not get paid. I want to be able to send a file that deletes after a week or so which will encourage people to make the purchase. Does that make sense? I know I can lock the files but it would be great to have a facility that says -delete- after a -X- days. MAKE IT HAPPEN :)

    I am a sports photographer. Mostly tennis. I might take 200 photos of a particular player. My intention is to sell the images to the players/parents. I have to send a PDF file of all the images for them to look at. When I send the file they may just copy the images, regardless of the fact I have put a logo over the images. Some people are happy with that. Some just keep the images with the logo over the top. It means I do not get paid. I want to be able to… more

    3 votes

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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15. Convert from Png or Jpg to PDF

    Before i was able to convert from image file to PDF but now there is a problem and can not covert.

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    0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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16. Search is grouping results so that "next" button does not work as expected.

    This does not happen on all documents, but it does on many. I can email a document to you privately if needed.

    When using search, the results are grouped so that when clicking the "next" button to move to the next result, it instead moves to the next group of results. This also happens in the full advanced search (see screen shot). Match counts are incorrect and it's easy to miss matches when using the simple search to move through matches. We need the "next" button to take us to the next instance of the search term and not the next group.

    I believe that this is happening due to the way the text is stored in the PDF, but regardless we need to be able to move between individual results and not groupings of results.

    This does not happen on all documents, but it does on many. I can email a document to you privately if needed.

    When using search, the results are grouped so that when clicking the "next" button to move to the next result, it instead moves to the next group of results. This also happens in the full advanced search (see screen shot). Match counts are incorrect and it's easy to miss matches when using the simple search to move through matches. We need the "next" button to take us to the next instance of the search term… more

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17. 'Find' tool error

    Using the find tool to search for text within the PDF, the search will either find text your didn't ask for (see Error image) or if there are multiple results, sometimes all the consecutive results (Capture 2) will be hidden behind a blank/white box that I cannot interact with.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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18. Acrobat Pro DC fails to recognize text with "Unknown error" repeatedly

    I have a page that I have scanned 5 times using "PDF Producer: Adobe Photoshop for Windows -- Image Conversion Plug-in". This creates a valid pdf when exported as "Photoshop PDF/*.pdf", but repeated fails when Tools | Enhance Scans | Recognize Text is selected. I have repeated the scan numerous times, and have generated a fresh pdf using this process 5 times, with the same error each time. I have attached the pdf for use in bug reporting

    Platform info:
    Windows 10 (1809, Build 17763.437)
    Acrobat Pro DC (2019.010.20100)
    Photoshop (20.0.4)

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    2 votes

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    0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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19. Adobe acrobat no usable any more... Sorry!!

    Your program hangs and struggle all the times when it opens a document. It take a time to open a document at the point it is making it unusable.

    It is not a great deal to open a pdf file, why Acrobat reader take a lot of time to open a file?

    Please make a performance update.

    1 vote

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20. taking a long time to render page elements

    Acrobat Pro DC 2020 is taking a long time to render page elements. Mac Preview shows the pages fast, but Acrobat takes about a minute to show all page elements. Screen shot comparison (body copy pixelated for security):

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    2 votes

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