2327 results found

1. Insufficient data for an image

   I open all PDF files just fine. After anywhere from 20 mins to an a couple hours I will receive an error "Insufficient data for an image" and the document goes blank - all pages are white. If I have multiple PDFs open the same thing happens to other files, though may get different error such as "There was an error while reading a stream." but all pages similarly go blank. Have to close all and reopen. Files may or may not have comments in them. Seems to happen to any and all files.

   Running Windows 10 Pro, 32 Gb Ram 64-bit 3.6Ghz
   Adobe Acrobat Pro DC (19.010.20098)
   No updates available.
   Can Generate System Report if needed.

   I open all PDF files just fine. After anywhere from 20 mins to an a couple hours I will receive an error "Insufficient data for an image" and the document goes blank - all pages are white. If I have multiple PDFs open the same thing happens to other files, though may get different error such as "There was an error while reading a stream." but all pages similarly go blank. Have to close all and reopen. Files may or may not have comments in them. Seems to happen to any and all files.

   Running Windows 10 Pro, 32 Gb… more

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   7 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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2. Connect Adobe Scan/Online to Dropbox (save scans to DB)

   I use Adobe Scan (Pro) for iOS for scanning hundreds of archival documents for research. The scans are saved to Adobe Document Cloud by default, no other storage loation is possible. However, I need offline access to the files from several devices, whereby Adobe Online is an unacceptable option (as the name suggests). Instead, I would want to save all scans to my Dropbox automatically, which is a built-in feature in many other scanning apps (e.g., Abbyy FineScanner). Adobe, on the other hand, makes transferring scans to Dropbox infuriatingly cumbersome.

   Currently, there is no other way than a) to share each individual file from the app, or b) to download files in bulk on my desktop from Adobe Document Cloud as a zip folder, save it to my Dropbox folder and then unzip the folder to get access to the actual files – even though all of this takes place on one single computer.

   Needless to say, the chances of human error are remarkable, especially compared to the option of having all scans stored in the desired location automatically. It is also impossible to stay on track whether a specific file in Dropbox is the latest version (i.e., whether there's an edited version in Adobe DC).

   I would prefer if the scans were uploaded to Dropbox as copies of the ones in Adobe Online, and edited files were uploaded separately (i.e., Scan.pdf, Scan-1.pdf etc. in Dropbox; Scan.pdf in Adobe Scan/Online). This way, I would have both the latest file as well as a version management system. However, syncing the AO Scans folder as it is to Dropbox would also be acceptable.

   If Adobe for some reason finds this impossible to implement, could you AT LEAST enable moving files to Dropbox by drag & drop in Adobe Online instead of the bothersome zipping back and forth?

   I use Adobe Scan (Pro) for iOS for scanning hundreds of archival documents for research. The scans are saved to Adobe Document Cloud by default, no other storage loation is possible. However, I need offline access to the files from several devices, whereby Adobe Online is an unacceptable option (as the name suggests). Instead, I would want to save all scans to my Dropbox automatically, which is a built-in feature in many other scanning apps (e.g., Abbyy FineScanner). Adobe, on the other hand, makes transferring scans to Dropbox infuriatingly cumbersome.

   Currently, there is no other way than a) to share… more

   7 votes

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   0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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3. AUTOMATIC RECURRING REMINDER HAS BEEN REOMOVED WHY

   WITH THIS NEW UPDATE (WHICH SUCKS BY THE WAY) I HAVE TO SEND REMINDERS EVERYDAY BEFORE HAND I COULD SET IT TO SEND AN AUTOMATIC REMINDER EVERYDAY UNTIL THE DOCUMENT IS SIGNED

   2 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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4. line spacing

   The Line Spacing in Acrobat DC is so much more difficult to work with. Its much harder to complete forms with the set 1.2, 1.4, 1.5, 2.0 etc. options. Adobe 9.0 Pro was so much easier to work with. Not all lines are equal. The option to adjust line spacing with by click on the line spacing icon was SO MUCH EASIER. Please consider making this an option again.

   2 votes

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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5. Please make Acrobat the same way it was before. I want the tools bar to be on the right side and not on the top as a tab, this is annoying.

   It is very annoying to change the layout of the interface when users are used to a certain layout for years. Please put the tools in the side bar instead of a tab. This wastes time to go to another screen and then after clicking on the tool, it opens up.

   11 votes

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   Implemented  ·  3 comments  ·  User Interface  ·  Delete…  ·  Admin →

6. Fill & Sign only works with side panel open

   Similar to the bug labeled 'fill and sign', but I have more details to share:
   1) The old Fill & Sign icon was in a side panel on the right. The Fill & Sign icon could be selected and should the side panel be collapsed, the Fill capability would still work.
   2) Now the ability to collapse the side panel and still use Fill capability is no longer an option. For the current Fill & Sign to work the new side panel must remain open.
   3) For example, I select Fill & Sign under the All Tools tab. The Side Panel changes to the Sign tab and the Fill & Sign capability is enabled.
   4) If I close the Sign tab side panel, the All Tools tab is again displayed, but Fill & Sign is disabled.
   5) Operators are forced to have the Sign tab side panel open in order to use the Fill portion of Fill & Sign.

   I have attached a file with options to Fill.

   Thank you.

   Similar to the bug labeled 'fill and sign', but I have more details to share:
   1) The old Fill & Sign icon was in a side panel on the right. The Fill & Sign icon could be selected and should the side panel be collapsed, the Fill capability would still work.
   2) Now the ability to collapse the side panel and still use Fill capability is no longer an option. For the current Fill & Sign to work the new side panel must remain open.
   3) For example, I select Fill & Sign under the All Tools tab. The Side… more

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   2 votes

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   1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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7. Digital Signature Good Suggestion!

   When you click the Signature Field to put your Digital Signature there it would be nice after you put it there that you could stretch your signature to make it larger to fit the Signature Line because it's way too small looking when you print the whole document out.

   9 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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8. Unable to repeat Initial field across all pages

   The latest update to the e-signature feature lacks the ability to automatically replicate the 'initial' field across all pages. This functionality was readily available in the previous version with a simple button click. The absence of this feature renders the e-signature process highly inefficient for businesses, as it now necessitates the manual insertion of initials on each page.

   3 votes

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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9. Can't use MS Word "Create PDF" plugin to create PDFs that show tracked changes

   Prior to the most recent Acrobat update, I was able to use the Acrobat "Create PDF" plugin to create PDFs showing tracked changes. However, now the plugin automatically puts the file in "No Markup" view when it PDFs. This is very frustrating! The only way to create a PDF showing tracked changes is to print to PDF. The Acrobat plugin is now useless. Please fix this! The "Create PDF" plugin needs to PDF the Word file in whatever view is currently enabled (e.g., Simple Markup, All Markup, No Markup, Original) instead of Defaulting to the "No Markup" view.

   3 votes

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   0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Please uncheck the preference “Convert displayed comments to notes in Adobe PDF” in Preferences > Word from Acrobat ribbon in MS Word.
   Hope this helps!

   Thanks
   Tanvi

10. Add a dedicated "Night Mode" for Windows version of Acrobat

    I recently noticed that Adobe included a dedicated "Night Mode" on the mobile version of acrobat reader in the latest update. I used it & it's great. To tell the truth, I had to use another third-party pdf reader whenever I needed to read pdf in Dark Mode. That problem is solved a little bit because of the dedicated "Night Mode" on the mobile version. But I still have to face hassle on the pc. I searched on the Internet. It told me to change the color options in the accessibility. It doesn't always help, to be honest. Some pdfs are made by combining multiple images. & we cannot change any image color using that process. So definitely it doesn't help & certainly it isn't user-friendly. I would be greatly helped if there is a dedicated "Night Mode" on the next update. Thank you.

    I recently noticed that Adobe included a dedicated "Night Mode" on the mobile version of acrobat reader in the latest update. I used it & it's great. To tell the truth, I had to use another third-party pdf reader whenever I needed to read pdf in Dark Mode. That problem is solved a little bit because of the dedicated "Night Mode" on the mobile version. But I still have to face hassle on the pc. I searched on the Internet. It told me to change the color options in the accessibility. It doesn't always help, to be honest. Some… more

    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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11. Allow updates to a pdf even when it's still open by other users

    Description of my problem: In my company, we share pdfs through an internal network and provide locations for others to find the pdfs. When I create a design (eg. in Photoshop, Indesign, etc) and export it to a pdf, I share the location of the pdf to our marketing team to review. That means 3 - 7 people at a time are opening and viewing the pdf and some give me feedback via email on what changes to make. That's when I go back to the design and make updates to it based on the feedback. When I try to export the pdf again to update the original one, it gives me that error message, because obviously 3 - 7 people have it open on their computer. I basically have to go around the office and become a fully-fledged detective to solve the mystery of who still has it open. When I find them, I have to ask them to close that pdf so that i can finally update it. This is so counter-productive and wastes hours of time. Why is it that we can update a jpeg when its open on other computers but not a pdf? Does not make sense to me.

    Description of my problem: In my company, we share pdfs through an internal network and provide locations for others to find the pdfs. When I create a design (eg. in Photoshop, Indesign, etc) and export it to a pdf, I share the location of the pdf to our marketing team to review. That means 3 - 7 people at a time are opening and viewing the pdf and some give me feedback via email on what changes to make. That's when I go back to the design and make updates to it based on the feedback. When I try… more

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    0 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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12. CRSIPNESS OF LINES DEMINISHED ONCED REDACTED

    The redact tool was updated in Acrobat DC.Now when I go to redact a blueprint and apply the changes, it makes the entire file a little blurry. This never happened before. Anyone else experience this in the new update?

    2 votes

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    2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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13. More Options for Accessibility Tables

    Create 508 compliant PDF documents frequently that need to be passed. These documents more than not have several lengthy tables. These documents also come from different people using different software and versions. And more than not these tables need to be rebuilt. Would love to have the option to create tables in the Tags sidebar from scratch where you can at the same time specify how many TR, TH, and TD and in a certain order. Right now I can only add them one at a time. Also, if there is a way to remove the hard setup of tables. Sometimes there is only one error where a TD is split into two when it should only be one. When I combined the cells, I then get a Regularity error even though the table is setup perfectly like a grid. In this case, I have to completely rebuild the table from scratch to remove the error. Hope in the next few updates, Adobe can add some more of these options for Accessibility tables.
    Thank you.

    Create 508 compliant PDF documents frequently that need to be passed. These documents more than not have several lengthy tables. These documents also come from different people using different software and versions. And more than not these tables need to be rebuilt. Would love to have the option to create tables in the Tags sidebar from scratch where you can at the same time specify how many TR, TH, and TD and in a certain order. Right now I can only add them one at a time. Also, if there is a way to remove the hard setup of tables.… more

    15 votes

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    Resolved  ·  0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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14. Portfolio View

    In the new adobe UI/Update July 2022, I like the feature of order of the PDF files in a portfolio, However it misses the option of a quick view of the individual pdf in a portfolio like in the previous version. I didnt find an option to preview the a PDF in a portfolio without opening the individual document.

    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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15. File upload failed

    In the new Adobe Pro update with the new UI. I'm met with the attached error when uploading an agreement to be signed. This doesn't occur when using the disabling new acrobat.

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    2 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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16. DirectInvoke feature support

    MS Edge supports a feature called DirectInvoke that allows registered
    applications to open a file type using the URL to the file that is passed to
    it from the web browser. This allows users to open certain file types
    directly in a desktop application without knowing the source URL or having
    to first download the file. We would like for Adobe Acrobat to support this
    feature so that PDF files can be opened directly in the Adobe Acrobat
    desktop application without needing to install the Adobe PDF MS Edge
    extension.

    1 vote

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    0 comments  ·  Browser  ·  Edit…  ·  Delete…  ·  Admin →
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17. can't resize window

    Since the recent update, I find I need to hold the window in position for a few seconds in order for it to stay where I put it. This is also the case when resizing a window. Unless I hold it in the new size for a few seconds, it just snaps back to the old size. THIS DIDN'T HAPPEN BEFORE. PLEASE FIX.

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Retain Custom Print Settings

    When deploying auto-updates for Acrobat Pro via the Creative Cloud App, please consider writing the deployment in such a way that any custom user print settings - that are not relevant to the update, are retained, and NOT reset to their default settings.

    2 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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19. Put the screen menu options back where they were and add the new features ther.

    I am frustrated by the view or placement changes of the menu. It seems the menu items on the top left (save, print, tools, etc.) are now on the right and the items on the right (editing menu) are now on the left side. Automatically I go to the left to get something and find it has been moved and have to look on the right, I am searching back and forth all day, very frustrating. I like the new editing features, but just leave the menus where they were and where we are used to it being. Your new tools should help us move quicker not have us searching back and forth for what you need. Please put the screen options back where they were and just add the new items in the respective area. Thanks for your consideration. Lisa

    I am frustrated by the view or placement changes of the menu. It seems the menu items on the top left (save, print, tools, etc.) are now on the right and the items on the right (editing menu) are now on the left side. Automatically I go to the left to get something and find it has been moved and have to look on the right, I am searching back and forth all day, very frustrating. I like the new editing features, but just leave the menus where they were and where we are used to it being. Your new… more

    5 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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20. Incorrect status for agreements

    I've found a bug in the document cloud. I have several agreements that were sent out for signature by 4 signers. Some of these agreements are showing 3 of 4 completed in the status column but when you review the activity it shows that all 4 signers have completed the signature. Is there a way to force a record update to correct this?

    3 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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