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1454 results found
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Scan & OCR not functioning
After setting up to Scan & OCR using an EPSON Perfection 600 Photo scanner, I clicked Scan. I am trying to scan a simple medical receipt, one page only.
The Adobe Acrobat DC app did not respond.
I then clicked Cancel, but got an error message indicating Scan was in progress.
I tried to Quit the Acrobat DC app, but got a similar error message indicating Scan was in progress.
It seems I will have to Force Quit to close the app and try to scan with another app, from Epson.1 vote -
When I am attempting to convert a word doc to a PDF, the "please wait, reading Adobe PDF" message will not complete/load
My word doc is several pages (10+) long and does have color and charts on each page.
I would expect that after 10 minutes, the word doc could be converted, but it is taking much longer than that and will not work1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Adjustment to Box integration
When saving a signed document, please adjust the integration and/or save dialogue so that the folder that opens in the save dialogue is the one from whence the source document was opened.
Many of my users will find just as useful (if not more) than a simple default archive e-mail to folder (as is currently the only solution I can find)
Thank you,
1 vote -
Microsoft Purview Information Protection - Improvement
We enforce the use of Microsoft Purview Information Protection labels on all PDFs.
It would be good to have a drop-down menu, much like you see on Microsoft Outlook emails to select a label, rather than requiring the user to open the Protect section and click 'Select a Microsoft Sensitivity Label'.
This should be in the toolbar by default if MIP is being enforced by policy at the machine level.1 vote -
Bug droplet
On Mac OS Ventura 13.2.1 I create simple droplet (resolution check), but when I try to use it, a message appears: "The droplet is damaged and could not open. You must move to the trash".
1 vote -
Support of XFA
Dear Adobe,
Unfortunately all Browsers send an error message to the user if he/she wants to open a dynamic XFA form file.You offer some solution in your help to configure local systems etc... That does not help organizers of events. The end user is often not capable or wants to follow these instructions nd refuses to use XFA based forms. Is there a perspective that there will be a solution for the browser to open these files like back in the days..?. The status quo is hurting the image of PDFs a bit...
2 votes -
Adobe Reader DC crash on printing Mac
Running Adobe Reader DC on macOS Catalina 10.15.5, when I launch the printing, the program crashed without any message and without printing ;-)
See the screen video. Does anyone face this issue?
Thanks for your help1 vote -
Adobe Acrobat Pro 2015 (2015 Release (Classic) | Version 2015.006.30417) crashes when I try to edit a PDF on Windows 7
Hi,
I have the Adobe Acrobat Pro DC 2015 and it always crash when I try to edit a PDF. Always appear the message "Adobe Acrobat DC has stopped working".
I tried the fixes below but they was not solve the problem:
https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html
https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.htmlHere's my system information:
S.O.: Windows 7 Enterprise 32bits Service pack 1
Software: Adobe Acrobat Pro DC 2015
Version: 2015.006.30417Could you help me?
Regards,
Thiago Andrade2 votes -
The attached file consistently crashes Acrobat on compression or exporting. This is a user guide from an open source project.
The guide is on GitHub at https://github.com/users/sanjana1020/. The following data is referred from https://www.osplabs.com/patient-engagement-software-solutions/. The file is attached along with this message.
Here is my system report output:
Account Detail:
User Rights: Admin
User Account Control: Limited
Process Integrity: Medium
Profile Type: None
Acrobat Detail:
Sandboxing: Off
Protected View: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Applications Installed:
Office Version: Office 2016 64-bit
Outlook Version: Outlook 2016 64-bit
Available Physical Memory: 1061952 KB
Available Virtual Memory: 3683880 KB
BIOS Version: DELL - 1072009
Default Browser:
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (WinBuild.160101.0800)Display Detail:…
2 votes -
unmerge check boxes
Can you please have the ability to unmerge check boxes that are copy and pasted on a form. At the moment this then means if someone checks box 1, box 2 will also be checked by default. Rather than having to put a unique identifier in, it would be handy if there was a way to say I am doing multiple check boxes apply a new code to each unless specified.
1 vote -
Adobe Acrobat Reader DC v.2019.008.20071 crashes on "Fill & Sign"
Adobe Acrobat Reader DC v.2019.008.20071 crashes as soon as I click on "Fill & Sign". No error message either.
I installed the latest version from the site (v.2019.008.20071) but the problem still persists.1 voteHi,
Looks like you are on older version. Requesting you to please upgrade to the latest version by going to Help > check for Updates.
Please let us know if you still face the issue.
Regards,
Sandeep -
Automatic printer selection based on document content
I run an ecommerce business and when fulfilling orders, label and packing slip pdfs are generated for orders. When i print labels, I have to manually select my label printer, then switch back manually to print packing slips on the laser printer. It would be an amazing feature if Acrobat Pro could analyze a document and if it had a bar code, for example, it would know it was a label and pre-select the label printer. Then switch back to default. It's shocking to me that no one seems to have thought of this feature. I wish I had…
2 votes -
file assoc. in windows
we need to know when adobe Classic track will be updated to fix the issue with windows 10 and file association for .pdfs. If you set the association within acrobat and then open a random PDF windows refuses to acknowledge that it was set in acrobat. however if you set it within windows settings it is fine.
1 vote -
Navigation Pane remove
Can you please help remove the Navigation Pane by default after creating pdf file on more than 2 pages documents? I had been using adobe to print/create my excel file, and each time print out 2 or more pages, and the Navigation Pane with the Bookmarks keeps pop up, which I have to close in order to read the main document, thank you.
1 vote -
Problems with Changing Font Color in Acrobat Pro XI (PeeCee)
This issue relates to a feature request which I will submit separately. In the meantime, here is what I posted about this problem in the Acrobat Pro "Editing & Exporting PDFs" forum:
As described in a related "PDF Page Size" message thread, I am needing to change the font color of all - or a specified range of - pages within a 200-page PDF file, from dark grey to black. As stated in that separate thread:
In experimenting with changing the font color in a fully-justified three-column text document, in Acrobat Pro XI (Windoze 7 Professional), I am having disappointing…
4 votesThis is how Acrobat is designed to work and currently we do not have any plans to change it.
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Font tracking in Forms to allow better readability
Allow users to create more readable text forms when using smaller font sizes. Give us the ability to set the tracking (space between the characters).
Not everyone is young!
Cheers!
1 voteI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience -
Create Comment Summary settings : save, enhance and allow presets
- It would be nice to allow at least saving default settings (paper size, font size, etc.)
- Best would be to create a set of predefined settings as in Create PDF with a menu to select one of those
- Please add a selection of mentions to include in the summary (or exclude). We don't need "Author: Text Replaced - Subject: Text - Date: Indeterminate" cluttering each comment. Thanks in advance.
1 vote -
Make it easier to prefill fields before sending
When trying to check off a checkbox or select a radio button, you need to do multiple clicks to get to customize to then figure out where the default value is in order to simply check off the selection. This should be more intuitive like with docusign, and allow either a single click or double click to select it. If we want to customize that already exists in the right click.
1 vote -
Sign Cannot Connect
When I try to sign a document, it tries to connect but never does. Occasionally I get a message saying "cannot connect to the service, try again later"
Yes I have checked my internet connection etc.
1 vote -
Bug - File In Use
I close a file in DC, but when you try to move the file with File Explorer I get the error message that the file is still open. To move the file I must close DC entirely.
1 vote
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