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13526 results found
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ADOBE failure queries OCSP with DNIe and the new ACRAIZDNIE2 hierarchy
Hello, the signatures made on a PDF with the identification card of Spain (DNIe) the product does not manage to validate it correctly since the hierarchy that signs the OCSP response has been modified and instead of being signed by a subordinate the root itself does.
The OCSP response is signed by the following certificate:
https://www.dnie.es/descargas/certificados/Ocsp_Responder_AV_DNIE_FNMT_AC_RAIZ_DNIE_2_0320 18.zip
This certificate is issued directly by the Root Authority:
https://www.dnie.es/ZIP/ACRAIZ-DNIE2.zipWhy does the PDF indicate "certificate not valid for use?
There is a test set available to make a valid signature and another with certificate revoked at this link:
https://www.dnie.es/descargas/certificados/Set_Certificados_Pruebas.rarThank you very much
Hello, the signatures made on a PDF with the identification card of Spain (DNIe) the product does not manage to validate it correctly since the hierarchy that signs the OCSP response has been modified and instead of being signed by a subordinate the root itself does.
The OCSP response is signed by the following certificate:
https://www.dnie.es/descargas/certificados/Ocsp_Responder_AV_DNIE_FNMT_AC_RAIZ_DNIE_2_0320 18.zip
This certificate is issued directly by the Root Authority:
https://www.dnie.es/ZIP/ACRAIZ-DNIE2.zipWhy does the PDF indicate "certificate not valid for use?
There is a test set available to make a valid signature and another with certificate revoked at this link:
https://www.dnie.es/descargas/certificados/Set_Certificados_Pruebas.rarThank you very…
2 votes -
Bottom tool bar
Bottom tool bar which appears over the document every time, it's always covering a page numbers, it's disappears so long and slow and no way to close it or make not appear at all... I never, just never, used this bar and any tool it provides. Wish I could set preferences to get rid of that annoying tool bar. Thank you.
4 votesHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Group/Lock text and corresponding form field together so they can be moved together
I create many forms and every time I create a text field and corresponding form field (whether text box, check box or radio button) I have to move them around separately. the text fields end up grouping together with other unrelated text fields and adjusts line spacing randomly which makes it double-triple work to move around and adjust when laying out the form. Text fields should be left individual with option to merge with other text fields if desired. It takes me way longer to create a form than necessary because i have to constantly readjust the line spacing and ungroup text fields by recreating them.
I create many forms and every time I create a text field and corresponding form field (whether text box, check box or radio button) I have to move them around separately. the text fields end up grouping together with other unrelated text fields and adjusts line spacing randomly which makes it double-triple work to move around and adjust when laying out the form. Text fields should be left individual with option to merge with other text fields if desired. It takes me way longer to create a form than necessary because i have to…
11 votesThank you for report your concern. I have forwarded your request to the engineering team. We will reach out to you if we need more information.
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copy field to new document
Copy & Paste of a field - Within a document works as expected - the formatting, naming of the field is consistent. However if you copy paste into a different document, the field properties seem to reset (if this was correct, why would you copy/paste & not just insert a new field) - expected behaviour would be to keep same size/format/code/name & position(if possible, if not centred on screen).
Only noted work-around, is to copy existing page into new document, copy/paste field from one page to another & then deleted the inserted page. - Comment elsewhere requests a MS Office style 'format painter' - this too would be a good alternative (or like the eyedropper tool in Illustrator)
Copy & Paste of a field - Within a document works as expected - the formatting, naming of the field is consistent. However if you copy paste into a different document, the field properties seem to reset (if this was correct, why would you copy/paste & not just insert a new field) - expected behaviour would be to keep same size/format/code/name & position(if possible, if not centred on screen).
Only noted work-around, is to copy existing page into new document, copy/paste field from one page to another & then deleted the inserted page. - Comment elsewhere…
5 votes -
When, if ever, will we see Acrobat thumbnail previews in Windows Explorer?
Select Acrobat DC Preferences>General>Enable PDF thumbnail previews in Windows Explorer. Tick the box to choose this option, close preferences, then reopen it to discover Acrobat DC has unchecked it. Must generate hours of laughs around Adobe's watercooler. Using Windows 10.
Much has been written many many forums a fountain of sorrow from other users feeling the same pain. Please, guys. Fix it?
Your response team gives us a non-working solution, telling us to increase the size of thumbnails in Explorer to a point where content can be seen, but those thumbs are already being displayed at maximum size in Windows — a size that displays PSD thumbnails perfectly.
Select Acrobat DC Preferences>General>Enable PDF thumbnail previews in Windows Explorer. Tick the box to choose this option, close preferences, then reopen it to discover Acrobat DC has unchecked it. Must generate hours of laughs around Adobe's watercooler. Using Windows 10.
Much has been written many many forums a fountain of sorrow from other users feeling the same pain. Please, guys. Fix it?
Your response team gives us a non-working solution, telling us to increase the size of thumbnails in Explorer to a point where content can be seen, but those thumbs are already being displayed at maximum size in Windows…
3 votesSorry for the inconvenience caused to you.
We tried the scenario and it is working fine at our end.Kindly share with us the acrobat version that you are using.
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Wrong ICON - shows 3d paint instead of adobe ICON
Bug - Hello I've uninstalled and installed adobe DC and the Icon that shows up when open in Windows 10 is for 3d paint how do i correct this?
2 votes -
Names of inserted files in Page Thumbnail sidebar
The real case - the customer brought me 100 pdf files named "File 1", "File 1 Back", "File 2", "File 2 Back" and so on which I combined in new single pdf file in order to print "File 1" as one, "File 1 back" as other side of page and so on.
In Page Thumbnails sidebar there is no way to see any information but page number and small content. As the content was meaningless for me to set right order of pages then the only possible way to do that was by file names. Yes there is an option to mark a bunch of files in Explorer and from popup select "Combine files in Acrobat..." but in result some pages got switched and finding right place to them wasn't fun at all.
So the option to see the names of inserted files in Page Thumbnail sidebar would make workflow much simpler and offer better control over order of pages.Thanks!
The real case - the customer brought me 100 pdf files named "File 1", "File 1 Back", "File 2", "File 2 Back" and so on which I combined in new single pdf file in order to print "File 1" as one, "File 1 back" as other side of page and so on.
In Page Thumbnails sidebar there is no way to see any information but page number and small content. As the content was meaningless for me to set right order of pages then the only possible way to do that was by file names. Yes there is…2 votes -
cannot print keep getting Plug-in Failure. No way to figure it out. This sucks.
I cannot print my bank statements. I keep getting grey window "Plug-in Failure". No way to figure it out. Something to do with webkit64...keychain access, blah blah... I click on always accept, nada... and nothing I have tried works...This sucks, because I can print other PDFs just fine, even tho that annoying pop-up window always appears...(see image attached). I am running mac SIERRA OS X 10.12.4
2 votesHi
Can you tell us exact steps you are doing to print the PDFs?
Are you printing from Acrobat or Reader?Thanks
Tanvi -
I would like to set page layout to default and navigation tab to bookmark panel and page as a default settings. can I , please suggest.
I would like to set page layout to default and navigation tab to bookmark panel and page as a default settings. can I , please suggest.
4 votesYou can do the following steps to get the desired result.
1) Open a pdf
2) Right click and go to document properties.
3) click on initial view tab
4) Select desired values from the drop-down for ‘Page lyaout’ & ‘Navigation tab’. -
Acrobat DC (Pro and Strandard) crashes because of memory usage
When using large files, like the attached one, Acrobat crashes when it reaches a memory usage of more than aprox. 3.500 MB in Windows Task Manager.
I could reproduce the issue, just by opening the page miniatures and a little scolling. It happens on different computers with 8 or 16GB RAM installed and with different Acrobat versions (DC Standard, DC Pro, XI Standard)
The reason for the memory usage are probably the pictures in these files.23 votesThanks for reporting the crash. We are able to reproduce it with your files. We will work on a fix soon. Will let you know once available.
-amboo
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splitting documents
the default number for splitting pdf documents should be 1, not 2. Who splits documents into 2s anyways?
2 votes -
Ability to disable Password Encryption for PDF documents, without disabling Protected Mode
In order to disable the password encryption option within Adobe Acrobat Standard and Professional DC, the complete security suite under Protected Mode needs to be disabled. This means that Enterprises that don't want users to password encrypt PDF documents have to remove the built in Sandboxing solution for PDF documents, thus compromising their security controls.
There should be a granular capability to disable the option to password encrypt PDF documents, without having to turn-off other security features.3 votes -
Convert current web page to an Adobe PDF file
I have Adobe Creative Cloud with Adobe DC et al. Up to today I have easily & successfully clicked the 'Convert current web page to an Adobe PDF file' icon in my browser tool bar.
Today, it does nothing & doesn't generate the PDF.
No updates have been done to my machine, system or OS or browser.
When I try to launch Adobe DC & try the same function via File>Create>PDF from Webpage it generates a PDF with the title on the top line & the URL at the bottom line & an empty file. So, in other words, useless.
I've also tried increasing the levels it captures to PDF & it produces the same result.
Why won't it work?
I have Adobe Creative Cloud with Adobe DC et al. Up to today I have easily & successfully clicked the 'Convert current web page to an Adobe PDF file' icon in my browser tool bar.
Today, it does nothing & doesn't generate the PDF.
No updates have been done to my machine, system or OS or browser.
When I try to launch Adobe DC & try the same function via File>Create>PDF from Webpage it generates a PDF with the title on the top line & the URL at the bottom line & an empty file. So, in other words, useless.
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2 votesGlad to know that it’s working for you now!
-Tanvi
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BUG: Seeing out-of-date PDF in Acrobat
If I update a PDF (Export from InDesign) on the server or the desktop, I use View After Exporting, and despite closing the PDF between updates Acrobat always and only shows the previous PDF - until I quit Acrobat. So I'm quitting and reopening Acrobat 20 or more times a day which is REALLY annoying. Only started happening with version 17.012.20095 on a Mac Pro running CS2015 onwards.
14 votes -
2 votes
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menues, ribbon and top portion of window goes white and window controls don't work
I use Adobe Acrobat through my entire Engineering Consulting Business (Bowden engineering Solutions Pty ltd), but I have a bug with Acrobat DC Pro. I am running it on a laptop that has on Windows 10 and a second monitor that is connected with HDMI and positioned above the laptop monitor. The laptop monitor is still selected as the "main display". The bug occurs about 50% of the time when I open an Acrobat file. The Acrobat window maximises on the second monitor and there is a blank portion along the top of the Acrobat window that covers the menus, the ribbon, and the top of the document. The window controls are still visible, but they do not work (i.e. I cannot resize the window). If I unplug the second monitor, then the Acrobat window moves to the monitor on the laptop and works fine there. If I then plug the second monitor back in and drag the Acrobat window onto the second screen it is fine. If I maximise the window, then it is the same chance of the problem re-occurring.
The bug is intermittent, and I did not get it to reoccur when I was writing this bug report (I tried 5 times to get a screen shot of the bug). So the attached picture is not an exact screen shot of the bug occurring but it is very similar. Note that the Adobe icon and file name should be showing on the top left but that is also missing when the bug occurs.
I have tried reinstalling Adobe Acrobat and the bug still occurs.I digitally sign/approve about 200 documents per month that are created by my staff (about 10 per day) and in that process need to look at several other pdf's, including aircraft manuals, regulations specification etc. In addition to that, I need to work on my own projects (that are issued as pdfs). So, I almost always have several pdf files open in Adobe Acrobat and rely on this software.
If this is known bug then any assistance would be greatly appreciated.
Regards,
Denis Bowden B.EngI use Adobe Acrobat through my entire Engineering Consulting Business (Bowden engineering Solutions Pty ltd), but I have a bug with Acrobat DC Pro. I am running it on a laptop that has on Windows 10 and a second monitor that is connected with HDMI and positioned above the laptop monitor. The laptop monitor is still selected as the "main display". The bug occurs about 50% of the time when I open an Acrobat file. The Acrobat window maximises on the second monitor and there is a blank portion along the top of the Acrobat window that covers the menus,…
1 vote -
Auto-rotate scanned documents to correct the page orientation
While opening a pdf that was scanned in the wrong direction, an algorithm would detect which side was up and automatically rotate the document so you wouldn’t have to click rotate manually. This would be a big time saver.
8 votesWe have a feature request logged for this. We will update you once Engineering team will prioritize it and fix it.
Thanks. -
Comments pane window is too short and cuts off comments
I have a 27" monitor and when I enlarge Acrobat to fill the screen, the comments are cut off at the bottom. This happens with all documents. It's like the comment window has a maximum height built into it. It needs to expand all the way.
7 votes -
Adobe Sign app for Windows
The Adobe Sign app is currently only available on Android and iOS platforms. Can you release a Windows version please, so that the "sign in person" functionality in the app can be used by those with Windows-based mobile devices?
2 votes -
revert "Save As" dialogue
Acrobat DC's Save As dialogue is horrible. Why does this product need to differentiate from a typical Save As--even from the rest of Adobe's products? I want to immediately be able to choose Desktop or Documents or whatever, and not have to click an additional "Choose a Different Folder..." button, just because my save location does not appear in the recent short list.
10 votesHi,
We are closing this request as we haven’t got further info on this.
Please reach out to us again if you have more concerns.
Thanks
Ayush
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