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2 votes
We are looking into this problem. Are you getting an error while converting from PDF to docx (no docx created?), or the file content in docx file after exporting from PDF is incorrect? Please elaborate on the exact issue you are facing.
Also, please share the version of Reader/Acrobat you are using. You will find the version number under Help→Adobe Adobe Acrobat…
Thanks,
-Amboo -
Adobe Sign adds a blank page after every page on imported Google Documents
Adobe Sign adds a blank page after every page on imported Google Documents. I didn't find Adobe Sign as an option so I filed this under Acrobat. When we save the document to Word docx the problem does not occur.
3 votesThanks for reporting this. Can you please elaborate on your problem, with steps to reproduce the issue? Also, please share a screenshot/bugfile, if possible, that demonstrates the issue.
Thanks,
-Amboo -
Replace the word emit with omit.
In advanced printer settings, when selecting a color to exclude from printing (tiny printer icons next to cyan, magenta, yellow, and black color blocks), please change the word emit with omit. Very different meanings.
1 voteHi,
Thanks for your valuable feedback. We have forwarded this to engineering team.
Best Regards!
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Add format support for Dassault CATIA V5 past R18 (CATPRODUCT, CATPART)
Add format support for Dassault CATIA V5 past R18 (CATPRODUCT, CATPART)
1 vote -
Adding White Space via the Crop Tool Does Not Work for Some Pages
Here is a posting I recently made to the Acrobat "Editing and Exporting PDFs" forum:
try67 wrote: "Yes, Acrobat Pro DC can scale all the pages of the file in a single command."
As it turns out, Acrobat Pro XI is supposed to be able to do this, but as I stated offline to try76, "... I experimented with increasing the white space around pages (to 8.5 x 11.0) in XI. The single-column test page I sent you is from a 9-page, mostly three-column document, and when I use the Cropping Tool while attempting to do this, there is one lone (3-column) page that refuses to re-size - whether I try to do it individually or on the whole document...."
All of these pages came from exactly the same source (i.e., a single .TIF scan series, followed by export via ABBYY FineReader Pro 14), so there should be no differences in them - yet Acrobat fails to perform. AFAIK, this is yet another bug, rather than some peculiarity injust that one page.
In the meantime, this same putative "cropping" feature (cough!) in Acrobat Pro XI should be able to process the desired range of pages within the 200-page (4.25 w x 7.0 h) file that I mentioned in my initial forum posting on this subject (above), but when I try it, any number of pages, scattered throughout the document, do not respond to the command.
I already own a full license for ABBYY FineReader 14, which is fully capable of exporting documents having whatever standard or custom page size I choose., but it is somewhat of a PITA having to drag a file like this into FineReader. This risks destruction of front- and back-matter page numbering that was painstakingly created within Acrobat - after which I then have to drag it back into Acrobat for clean-up of the page-numbering mess.
Here is a posting I recently made to the Acrobat "Editing and Exporting PDFs" forum:
try67 wrote: "Yes, Acrobat Pro DC can scale all the pages of the file in a single command."
As it turns out, Acrobat Pro XI is supposed to be able to do this, but as I stated offline to try76, "... I experimented with increasing the white space around pages (to 8.5 x 11.0) in XI. The single-column test page I sent you is from a 9-page, mostly three-column document, and when I use the Cropping Tool while attempting to do this, there is one…
5 votesThank you for the feedback. I have forwarded your request to the engineering team. They will reach out to you if any more information is needed.
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Problems with Icon Rendering on Folder-Level Javascripts in Acrobat DC
My folder-level javascripts place icons on the toolbar using an iconstream. These exact scripts have worked in every version of Acrobat and Reader I have used for several years on both PC and Mac platforms.
In Acrobat DC, the icons behave erratically, sometimes rendering appropriately and sometimes only showing the red Lego-like shape icons rather than the true icon.
The scripts still function properly when invoked by clicking the Lego-like shape icons, but the lack of the scripts' appropriate icons decreases their effectiveness.
I have removed the folder-level scripts, restarted the system and Acrobat and then re-installed the scripts with restarts and still no reliable function.
I have experienced the same behavior on Windows 10 (32 bit system) and Windows 10 (64 bit system) running Acrbat Pro DC (current version 2017.009.20044).
My folder-level javascripts place icons on the toolbar using an iconstream. These exact scripts have worked in every version of Acrobat and Reader I have used for several years on both PC and Mac platforms.
In Acrobat DC, the icons behave erratically, sometimes rendering appropriately and sometimes only showing the red Lego-like shape icons rather than the true icon.
The scripts still function properly when invoked by clicking the Lego-like shape icons, but the lack of the scripts' appropriate icons decreases their effectiveness.
I have removed the folder-level scripts, restarted the system and Acrobat and then re-installed the scripts with…
2 votesHi,
Thanks for confirming that the issue is now solved for you.
Let us know for further concerns here.
Thanks
Ayush -
Please make it possible to 1.) import a word doc with images that remain at 300 dpi 2.) check the dpi of images in a PDF
Just to expand the thought above. Many people are online searching for ways to do this. I was told in an Adobe chat that it was not possible. You all are brilliant -- can't you make it possible?
1 vote -
eliminate DC function from DC.
remove the DC function from acrobat DC so users cannot access cloud files. this is a grave security risk. the feature has to an option at installation time so a user cannot switch it on.
1 vote -
help doesn't work
on this page https://acrobat.adobe.com/fr/fr/acrobat/pricing.html
the link "aide au choix" doesn't work https://www.adobe.com/fr/helpmechoose1 vote -
Clearer communication
Adobe newsletter touting availability of Compare feature doesn't mention this is a Pro-only feature. The link from the article lists step-by-step instructions for using this cool feature never once mentioning that it's only available for Pro version. The screencap shows Pro but it is tiny font and very easy to miss.
This required an investment by me and your customer support to resolve this. Better communication on your end about who has access to your features is a good thing.1 vote -
Selectively Flatten Watermarks
When adding a watermark to a .pdf file in Acrobat 10, such as "For Draft Review", it would be nice to prevent another Acrobat user from removing the watermark while retaining the ability to still have operable links, such as the Table of Contents or figure references.
1 vote -
Bug - Acrobat Pro X for Windows crashes and stops working every few weeks
Once every few weeks Acrobat Pro X, which I install as part of CS6 for Windows, crashes and stops working. It crashes when I try to open random files. After that it stops working and I need to reinstall it. It happened on two different computers, one running Windows 7 and one Windows 10.
1 vote -
signature appearance
Since last update of Adobe Acrobat Std/Pro, our engineers are not able to sign drawings cause now a predifined rectangle appears which is way too large. People have to sign at the right side of the drawings (DIN A0) with a very small rectangle. You have now to place the new predefined rectangle where top left corner have to fit with top left corner of drawing field. Therefor, you have to zoom out the document to be able to place the rectangle. That way, it's hard to see if you sign the right field at the drawing. Signing hundreds of drawing is a nightmare now.
Please return to old way, where you can define the rectangle by yourself .... or build in a switch to return to old way ... or give us the chance to change the size of predifined rectangle somewhere in "Preferences".
Workaround suggested by support to downgrade the version for all our machines is not an option.Since last update of Adobe Acrobat Std/Pro, our engineers are not able to sign drawings cause now a predifined rectangle appears which is way too large. People have to sign at the right side of the drawings (DIN A0) with a very small rectangle. You have now to place the new predefined rectangle where top left corner have to fit with top left corner of drawing field. Therefor, you have to zoom out the document to be able to place the rectangle. That way, it's hard to see if you sign the right field at the drawing. Signing hundreds of…
1 vote -
Bug - Acrobat Preflight Fixup Transparency Flattening introduces extreme JPG artifacts
When using the Flatten Transparency Preflight Fixup, transparent images that are flattened are heavily compressed, introducing extreme JPG artifacts and banding in smooth gradients.
This does not match flattening out of Indesign or Illustrator or using the Flattener in the Acrobat Print Production tools. We would expect to get the same results with the Preflight fixup that would be produced with other flattening methods.
See attached with examples of original unflattened art, art flattened with Acrobat Print Production and Acrobat Preflight fixup.
Preflight produces a severely degraded image with visible banding and large artifacts that aren't visible on the other two blends.
Produced using Mac OS X, and Acrobat DC and XI. Source files came from Illustrator CC 2017 and InDesign CC 2014.
PDFs were exported as PDF X4 if left unflattened when PDF was made or PDF X1a if flattened during PDF generation out of the source application.
When using the Flatten Transparency Preflight Fixup, transparent images that are flattened are heavily compressed, introducing extreme JPG artifacts and banding in smooth gradients.
This does not match flattening out of Indesign or Illustrator or using the Flattener in the Acrobat Print Production tools. We would expect to get the same results with the Preflight fixup that would be produced with other flattening methods.
See attached with examples of original unflattened art, art flattened with Acrobat Print Production and Acrobat Preflight fixup.
Preflight produces a severely degraded image with visible banding and large artifacts that aren't visible on the other…
2 votesThanks for reporting the issue. Our team is looking into it.
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cannorrt ever sign in no matter what so credit card stays here with me./over and over again
no way to ever sign in it is like a dummy.
2 votes -
When I opened Acrobat DC a few minutes ago, a popup about integration with Microsoft Office hijacked the app for several seconds
Steps to reproduce:
Opened Acrobat DC --- a popup about integration with Microsoft Office appeared.Environment: MacOS 10.11.6, Acrobat DC 2017.009.20044
Expected result:
I should be given immediate access to the Close button or the Continue button.Observed result:
The popup hijacked the app, with a spinning beachball cursor, for several seconds - at least 10 seconds. This is not the only performance issue I've seen - I've reported others that still aren't fixed. It all ads up.2 votes -
Add the Ability for Adobe PDF printer to print via Autodesk's Revit. The only alternatives are prohibitively expensive.
Can you please fix the bugs in the PDF printer plugin that works with Autodesk's Revit. The program is very inconsistent and sometime just stall entirely. This would be very helpful to many users of Revit.
5 votes -
Search for hyperlink so a dead hyperlink can be fixed.
Search for hyperlink so a dead hyperlink can be fixed.
1 voteThanks for raising this feature request, our engineering team is looking into this.
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Detailed step-by-setp instructions to create complex forms
There are many basic youtube videos on creating forms. I need to know how to create complex forms with equation, reference fields and so on. What i learned from what is available out there is not adequate and doesn't work all the time. So better instructions are needed. You sell a product but must also provide good instructions on how to use it well. If there isn't any internal resource, please contract 3-party to do so. i have spent so much time on it and am still fumbling around. Very unproductive with my time.
6 votesHelpx Page provided. Can revisit if we have further info on the request.
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I downloaded the DC Pro update and it said that if I opened the download it would damage my computer. Why am I downloading your updates?
Why does it say the update could damage my computer. I am sick of seeing update notifications and then after downloading the update it says this could damage my computer. Get your act together and stop doing this to your customers.
2 votesMarking this issue as resolved as there is no response from the user.
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