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Acrobat for Windows and Mac

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  3. Why the feature is needed

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  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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14308 results found

  1. Conversion of RGB/Spot to CMYK

    PDF does not finish converting Spot / RGB colors to CMYK/
    This is when using preflight fixes or convert color under Print Production Tools.
    Acrobat freezes most of the time, or when I try to Save as.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. Sign Cannot Connect

    When I try to sign a document, it tries to connect but never does. Occasionally I get a message saying "cannot connect to the service, try again later"

    Yes I have checked my internet connection etc.

    1 vote

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    6 comments  ·  Adobe Sign  ·  Admin →
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  3. Bug: Cannot send for signature

    Steps to repro:
    1. open an already saved pdf with a field for signature
    2. Click 'send for singature' in the right hand nav
    3. complete the info and click next
    4. receive error saying that cannot connect to service per the screenshot attached

    Environment:
    Mac OS Sierra (version 10.12.6)
    Adobe continuous release version 2018.009.20044

    Expected result:
    That I can send for signature

    Observed results:
    Get an error and cannot proceed to send for signature

    11 votes

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    Need Info  ·  7 comments  ·  Adobe Sign  ·  Admin →
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  4. comment box in the way

    When typing in a text box ( and im sure others) the various font options popup gets in the way of what I am trying to type. The most frequent place I use text boxes is the top right of a page, which is completely unusable in the updated version of Adobe (which generally sucks in my opinion). This options box cannot be closed while typing in the text box. I have attached a screenshot of what I mean. At the very least this options box needs to be moved or able to be closed while still editing the text…

    5 votes

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    0 comments  ·  Commenting  ·  Admin →
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  5. Cropping documents

    I went to crop a PDF to its printer marks and happily pressed the Crop tool in Edit mode. then selected the atre I wanted to crop, then had no idea how to apply the crop....nothing in the interface tells me I'm at the stage where I can now execute the crop. Everything is greyed out and only the Crop icon is available. I had to hit the Enter key to do it. Why is there no way to execute the crop, once the area is selected? Everything is done via the interface until the actual crucial part of the…

    5 votes

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Admin →
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  6. Bug- Acrobat PDF Form document with digital signature fields does not launch

    Since Friday, November 17th, 2017, we cannot open adobe acrobat form documents that contains digital signature fields. When we try to open the document, Adobe Acrobat application is not responding. First, I thought it is about verifying the digital signatures but even the unsigned form cannot be open. Also same document that digitally signed before cannot be open.

    I created this form using Adobe Acrobat Pro DC in April 2017. It was working fine until November 17th, 2017. All our users have same problem.

    OS: Windows 10 Pro Ver: 1703 Build: 15063.0
    Adobe Acrobat Pro DC, Continuous Release | Version:…

    3 votes

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    Resolved  ·  1 comment  ·  PDF Forms  ·  Admin →
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  7. Ae2018 can't use the most of the Chinese typeface

    I have no idea，i just want to use my typeface

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  8. Navigation pane - page thumbnails

    Along with being able to customise (personalise) the "Quick tools" and change an extraordinary amount of settings in the program preferences, the ability to save the layout of the 'workspace' so-to-say should be possible.
    In particular, the 'Tools pane' and the 'Navigation pane' - show/hide setting should be persistent.
    This assists with productivity, and User eXperience.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. show / hide menu bar not persistent

    Not sure if it is a Bug, or by design, but I selected to hide the Menu bar, but it keeps soming back every time I load Acrobat DC.
    Can this be a persistent setting please?

    3 votes

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    Resolved  ·  2 comments  ·  User Interface  ·  Admin →
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  10. Missing characters through entire document after saving PDF

    Spent hours editing a PDF document only to re-open after saving it and find the entire document was missing characters. Randomly omitted letters throughout the document with white spaces. It is 15 pages of unprofessional unreadable **** now.

    2 votes

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    Resolved  ·  0 comments  ·  Editing PDFs  ·  Admin →
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  11. inserting a blank page throughout a document at specified increments.

    In a large PDF document, having the capability to insert a blank page or a specified page at certain intervals throughout the document would be a great time saver.

    1 vote

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    Need Info  ·  2 comments  ·  Page Operations  ·  Admin →
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  12. Please add viewing modes(greyscale, night mode etc)

    15 votes

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    Under review  ·  4 comments  ·  User Interface  ·  Admin →
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  13. Exporting files to Word automatically defaults to "Do not spell check" .

    When exporting a PDF to Word, the files automatically default to Turn Spell Check off. This has caused numerous errors in my documents as spell check is an necessary function. This is under the Review tab, language Function in Word. I don't understand why Adobe would default to that. It did not used to do that. At the very least, you should offer the option to the individual doing to conversion to have the choice in their setup.

    1 vote

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    1 comment  ·  Exporting PDFs  ·  Admin →
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  14. set reminders no longer is available on Adobe Sign - what happened?

    I can no longer easily set reminders on Adobe Sign. The older version was easier.

    7 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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  15. creating certificate-based digital signature field

    In Acrobat IX I could create a digital signature field where the user, when getting the form and entering their pertinent information, could simply click on the field to digitally sign the form using their certificates from the employee badge. Did this option disappear entirely now? I don't want customers to have to select window, preferences, signatures and draw a rectangle to sign the form. Allow users to set up a block so the customer just needs to click the field and select their stored credential to sign the form. This is a MUST have option.

    5 votes

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    4 comments  ·  Security & Digital signatures  ·  Admin →
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    Resolved  ·  cdas responded

    User has been guided to add certificate based digital signatures

  16. i can not crop and save files.

    3 votes

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    Need Info  ·  2 comments  ·  Editing PDFs  ·  Admin →
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  17. More user friendly arrangement of Quick Tools area

    I have just installed the latest "Acrobat Standard DC", and I'm disappointed to find that still the way in which you have to personalise the "Quick Tools" area is not user friendly.
    Apart from having a mandatory set of icons on the left (I can't see an easy way of removing them), the way you have to add / remove icons is annoying - right-clicking on the quick tools bar then selecting or deselecting an item to have the menu disappear so you have to right-click and find the item again and again...! Then not being able to change the…

    41 votes

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    Need Info  ·  8 comments  ·  User Interface  ·  Admin →
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  18. Tool bars in acrobat Pro DC

    DC Pro is very flash with some nice fearures. However, It is extremely frsutrating that it is not possible to open more than one tool bar at a time. For example - it is not unusual to want to edit AND comment - as this requires two tool bars for access to the different tools, there is a slow and annoying requirement to close and open tool bars when trying to edit and comment on work . Please consider reviewing. This was so much more efficient in Acrobat 10. thanks

    57 votes

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    Under review  ·  4 comments  ·  User Interface  ·  Admin →
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  19. Stop the beeping

    I just installed Acrobat Pro on my Mac Desktop and not my computer won't stop beeping. I have turned off every sound control I can find and the beeping continues. And it even beeps when Acrobat has been closed.

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  20. where is my cloud dox?

    Heres an idea: make it easy for people to tell you how this products is screwed up. for 4 hours my document cloud storage was disappearing one at a time from my 7 devices. then i couldnt upload anything to my doc storage cloud, now none of its even there! why do i have to chat about that? im furious! why cant i just send a fraggle rockin email about this? then someone send me an email back on how to fix it? i have no time to chat w you while i explain it and you eventually get it.…

    3 votes

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    Resolved  ·  4 comments  ·  Cloud Storage  ·  Admin →
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