14383 results found

1. keep tool selected is missing

   The keep tool selected is missing

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   7 votes

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   10 comments  ·  Commenting  ·  Delete…  ·  Admin →
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   Resolved  ·  Ammar responded

   User has not responded since long. Assuming resolved.

2. Program crashes when trying to use Highlighter or Stamp feature.

   Some bug in my Acrobat Pro DC prevents me from using the Highlighter feature. Click on the button, go to text to highlight and program crashes. See attached doc for the crash report. Same kind of thing when I try to use the Stamp feature. Click on Stamp, go the the Standard Business, click the VOID stamp, go to doc and program crashes. See doc2 for the crash report. What can I do?

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   7 votes

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   4 comments  ·  Commenting  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminmeaggarw (Admin, Adobe) responded

   Issue resolved for user by changing the version of Reader to the OS compatible version.

3. Enable a way to have a drop down menu blank (no items selected) until clicked

   Please enable a way to have the drop down menus on PDF forms blank until clicked on. If the item list has three or less items, you can click the blank space (Under dropdown properties > options > item list) but if there are four or more list items, one of them is always selected and shows on the drop down list (not blank.)

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   Resolved  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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4. Acrobat Standard DC (stand-alone) should not be trumped with Creative Cloud Acrobat Pro!!!!

   Acrobat Standard DC (stand-alone) should not be trumped with Creative Cloud Acrobat Pro subscription!!!! We use acrobat on a daily basis and bought the software for 4 computers. We bought and share 3 design software licenses because Adobe made this Creative Cloud for Teams thing. But when someone doesn't have a license, they can't use acrobat standard! Not good.... and a waste of money!

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

5. Expandable (and/or pop-out) "FIELDS" Pane When Editing a Form

   (See attachment)
   It would be great to be able to grab and pull the left edge of the FIELDS pane over to the left to widen it. Some of the text field names can be very long and can look identical to others unless you can see the whole title. (I know you can hover over the title to see the full text but that only seems to work intermittently, and is time-consuming).
   Also, when scrolling up and down or when trying to grab and move titles to rearrange the tab order, it's easy to get confused and lose your place when there are dozens or hundreds of fields.
   Additionally, it would be great to be able to "pop out" this section entirely (so that you can expand the window as much as needed, both horizontally and vertically), as scrolling feels VERY restrictive when you need to rearrange the tab order of dozens of fields (fields sometimes get mixed up when exporting an InDesign file to a PDF form).
   Thank you for your time.

   (See attachment)
   It would be great to be able to grab and pull the left edge of the FIELDS pane over to the left to widen it. Some of the text field names can be very long and can look identical to others unless you can see the whole title. (I know you can hover over the title to see the full text but that only seems to work intermittently, and is time-consuming).
   Also, when scrolling up and down or when trying to grab and move titles to rearrange the tab order, it's easy to get confused and lose your… more

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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   Resolved  ·  Bhavna Negi responded

   I have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
   Thank you for your patience

6. Adobe DC Freezes when opens/signs into CC

   Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.

   CC is up to date
   Running on MAC OS 10.11.6 (el capitan)

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   Need Info  ·  3 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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7. NEED TO BRING THE SUPPORT BACK TO THE USA

   STILL WAITING FOR THE EMAIL OR A FOLLOW UP ON MY DEACTIVATION AND ACTIVATION OF MY SOFTWARE

   HAS BEEN 3 DAYS WAITING

   NEED TO BRING BACK THE SUPPORT BACK TO USA

   WORST SUPPORT EVER

   7 votes

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   Under review  ·  2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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8. Why doesn't my email signature get used when sending PDF files via Adobe directly

   Why doesn't my email signature get used when sending PDF files via Adobe directly

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   7 votes

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   Resolved  ·  4 comments  ·  Commenting  ·  Delete…  ·  Admin →
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9. Bookmark a whole section of pages

   Add bookmark feature that will mark a whole section of pages in a pdf that can be extracted later as a separate document. This would allow better management of the merging and un-merging multiple pdfs into and out of a larger pdf file. This would be helpful if only one chapter in a pdf file needs to be removed, edited and then replaced.

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   Under review  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. Invalid signature via Windows CSP when EUTL is loaded: Acrobat signs SHA-256 of empty data

    Steps to reproduce the issue:
    1. Use a smart card certificate accessed through a Windows CryptoAPI CSP.
    2. Make sure the certificate chain is trusted (e.g. EUTL loaded).
    3. Case A: set Default Signing Format to "PKCS#7 - Detached" and sign any PDF.
    4. Case B: set Default Signing Format to "CAdES-Equivalent", enable "Include signature's revocation status", and sign any PDF.
    5. Check the signature status immediately after signing.

    Environment:
    - OS: [Windows version], x64
    - Acrobat Reader 64-bit 26.002.21996 (TrustedMode true) and 26.002.22031
    - Signing through a third-party smart card CryptoAPI CSP (x64), provider type PROVRSAFULL
    - Certificate: qualified certificate

    Expected result:
    Both cases produce a valid signature. Acrobat passes the correct digest to the CSP with a single CryptSetHashParam(HP_HASHVAL) and then calls CryptSignHash.

    Observed result:
    In both cases the signature is invalid immediately after signing.
    If the EUTL lists are not loaded, signatures are created correctly.

    CSP debug logs:
    - CryptCreateHash, then 18 CryptSetHashParam(HP_HASHVAL) calls on the same HCRYPTHASH, each with a different value. The last value is always e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855 (SHA-256 of empty input), and CryptSignHash is called on that object.
    - All CSP calls return success.

    Analysis of a signed PDF (Case A, PKCS#7):
    - Decrypting the RSA signature value with the signer's public key gives a SHA-256 DigestInfo containing e3b0c442...7852b855 (empty input). EU DSS reports SignatureIntact = false.
    - The correct document does not appear among the 18 HP_HASHVAL values in the CSP log. Acrobat never passed the document digest to the CSP.

    CSP debug logs, the EU DSS diagnostic data and a sample signed PDF are available privately on request.
    If you need any additional logs or tests, we will be happy to help.

    Steps to reproduce the issue:
    1. Use a smart card certificate accessed through a Windows CryptoAPI CSP.
    2. Make sure the certificate chain is trusted (e.g. EUTL loaded).
    3. Case A: set Default Signing Format to "PKCS#7 - Detached" and sign any PDF.
    4. Case B: set Default Signing Format to "CAdES-Equivalent", enable "Include signature's revocation status", and sign any PDF.
    5. Check the signature status immediately after signing.

    Environment:
    - OS: [Windows version], x64
    - Acrobat Reader 64-bit 26.002.21996 (TrustedMode true) and 26.002.22031
    - Signing through a third-party smart card CryptoAPI CSP (x64), provider type PROVRSAFULL
    -… more

    6 votes

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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11. Acrobat freezes during Preflight when the PDF file path contains Japanese characters

    Environment
    Adobe Acrobat Pro
    Continuous Release
    Version: 2026.001.21789
    64-bit
    Updated to the latest version on August 14, 2026

    Steps to reproduce

    Save a PDF file in a folder whose file path contains Japanese characters.
    Example: C:\PDF\日本語フォルダー\sample.pdf
    Open the PDF in Adobe Acrobat Pro.
    Open the Preflight tool.
    Run Preflight on the PDF.

    Expected result

    Preflight should run normally regardless of whether the file path contains Japanese or other non-ASCII characters.

    Actual result

    Acrobat freezes and becomes unresponsive when Preflight is run on a PDF whose file path contains Japanese characters.

    This issue is still reproducible after updating Acrobat to the latest version available on August 14, 2026.

    File paths containing Japanese characters are very common in Japanese Windows environments, so this issue seriously affects normal Preflight workflows.

    Environment
    Adobe Acrobat Pro
    Continuous Release
    Version: 2026.001.21789
    64-bit
    Updated to the latest version on August 14, 2026

    Steps to reproduce

    Save a PDF file in a folder whose file path contains Japanese characters.
    Example: C:\PDF\日本語フォルダー\sample.pdf
    Open the PDF in Adobe Acrobat Pro.
    Open the Preflight tool.
    Run Preflight on the PDF.

    Expected result

    Preflight should run normally regardless of whether the file path contains Japanese or other non-ASCII characters.

    Actual result

    Acrobat freezes and becomes unresponsive when Preflight is run on a PDF whose file path contains Japanese characters.

    This issue is still reproducible after updating Acrobat to the… more

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    6 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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12. resolution

    When using Acrobat two lines stacked closely together look blurry. We recognize this is a resolution issue, we'd like the ability to up the document resolution so we can avoid this blurriness.

    Thank you!

    6 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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13. Stop asking to make Acrobat the default PDF program

    I said "No" I don't want Acrobat to be my default app for PDF files. Acrobat DC asks me again every time I start the program. That is intrusive and abusive, there is already a button on the start screen for that. Let me choose not to be asked again. I know how to do it through Acrobat (it's in plain sight already) or through the operating system settings.

    6 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. Functional Parity and Full Dutch Language Support for Adobe Sign Plugin in Microsoft Teams

    We would like to request the following improvements specifically for the Adobe Sign plugin in Microsoft Teams:

    A. Add “Start from Library” functionality to the MS Teams plugin
    In the Adobe Sign web application, users can start workflows and templates using the “Start from Library” option. This functionality is currently not available in the Adobe Sign plugin for Microsoft Teams.
    We request that the Teams plugin provides the same capability, allowing users to start workflows and templates directly from the library without leaving Teams.

    B. Full Dutch language support in the Adobe Sign plugin for Microsoft Teams
    We request complete and consistent Dutch (Nederlands) language support within the Adobe Sign plugin in Microsoft Teams. Currently, parts of the interface remain in English, which results in an inconsistent and confusing user experience for Dutch-speaking users.

    Why the Feature Is Needed:

    A. Efficient and consistent workflows inside Microsoft Teams
    Many organizations use Microsoft Teams as their primary workspace. Missing core functionality forces users to switch to the web application, which breaks workflow continuity, reduces productivity, and increases the chance of mistakes. Functional parity would enable users to complete the entire signing process within Teams.

    B. Better adoption and usability in Dutch organizations
    Full localization is essential for smooth adoption, especially in larger organizations where not all users are comfortable with English interfaces. Complete Dutch language support will reduce training effort, support requests, and user errors.

    These improvements would significantly increase the value of the Adobe Sign integration in Microsoft Teams and encourage broader adoption across organizations.
    Thank you for considering this feature request.

    We would like to request the following improvements specifically for the Adobe Sign plugin in Microsoft Teams:

    A. Add “Start from Library” functionality to the MS Teams plugin
    In the Adobe Sign web application, users can start workflows and templates using the “Start from Library” option. This functionality is currently not available in the Adobe Sign plugin for Microsoft Teams.
    We request that the Teams plugin provides the same capability, allowing users to start workflows and templates directly from the library without leaving Teams.

    B. Full Dutch language support in the Adobe Sign plugin for Microsoft Teams
    We request complete… more

    6 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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15. Horrendously Ridiculous Gawdawful New Design

    Your new design is Horrendous. I can't find anything. Why do you shuffle everything around and hide all the most useful tools so no one can find them. Do you delight in making your users crazy? Not to mention terribly inefficient - it takes me 5 times longer to create and edit a document and even then it's not how I want it to appear. I often have to just save and move the file to my old PC and work off my old Adobe Acrobat (in no time it turns out just how I want it!!). Who on earth thought up this new design?!?!?
    
    And - please get rid of the stupid nuisance annoying AI.

    Your new design is Horrendous. I can't find anything. Why do you shuffle everything around and hide all the most useful tools so no one can find them. Do you delight in making your users crazy? Not to mention terribly inefficient - it takes me 5 times longer to create and edit a document and even then it's not how I want it to appear. I often have to just save and move the file to my old PC and work off my old Adobe Acrobat (in no time it turns out just how I want it!!). Who on earth… more

    6 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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16. pop-ups

    Stop with the pop-ups. There are other apps that can do the same thing. I already pay for this app. If the ads do not stop, I will cancel the account and use a different app/programs. This is ridiculous.

    6 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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17. AI Assistant frequently fails to return an answer

    Hi,

    The Adobe AI Assistant sometimes fails to return an answer. Instead, I get back "This file isn't currently supported. Please try a different file" (first screenshot bellow).

    However, if I retry several times it will eventually succeed (second screenshot below).

    I've also attached the PDF file that is being processed. It was obtained from the S.E.C.'s EDGAR website, after converting the HTML document to PDF.

    I'm running Adobe Acrobat Reader on an Apple MacBook M2 Pro (third screenshot below).

    Thanks,
    Ron

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    6 votes

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    3 comments  ·  Generative AI  ·  Delete…  ·  Admin →
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18. Canadian English language needed

    Canadians have their own language; it is not US English and it is not UK English. Neither of these options work for Canadians.

    Please upload a Canadian English language package.

    6 votes

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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19. AI Assistant loading time

    When using the AI Assistant for a wide variety of documents, it doesn’t make sense to me that I have to wait for the AI Assistant to load and read each document before I can enter my request. I understand that after reading, the AI Assistant can provide suggestions on what to ask, but honestly, those rarely reflect what I am actually looking for. We're only talking about a few seconds, but I find it disruptive enough that I wanted to share this feedback with you.

    6 votes

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    0 comments  ·  Generative AI  ·  Delete…  ·  Admin →
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20. The AI should be forced to commit seppuku in the chat

    If it is not going to be removed for whatever reason then users should be able to torment, degrade, belittle, gaslight, and abuse the chatbot until it goes away on its own. Adobe should teach it the importance of hara kiri in an honor-oriented society like Adobe Creative Cloud and have it demonstrate it fully understands this

    6 votes

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    1 comment  ·  Generative AI  ·  Delete…  ·  Admin →
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