10848 results found

1. Warn when printing out of order page sequence

   I print hundreds of pages every month from a single PDF file, but I print some two-sided and the others one-sided. For example, I print pages 3,4,6,7,10-14,20,21,25-30. Today, I accidentally typed "118-12" instead of 120. But Acrobat just prints something. I'm not sure what because I cancelled the print job.

   Acrobat should analyze the page sequence and warn if it's out of order. I wouldn't want it warn me on the first example because it still makes sense, but if I print that sequence and then "32-3", it should stop, especially since it doesn't even make sense to print pages 32 to 3.

   I print hundreds of pages every month from a single PDF file, but I print some two-sided and the others one-sided. For example, I print pages 3,4,6,7,10-14,20,21,25-30. Today, I accidentally typed "118-12" instead of 120. But Acrobat just prints something. I'm not sure what because I cancelled the print job.

   Acrobat should analyze the page sequence and warn if it's out of order. I wouldn't want it warn me on the first example because it still makes sense, but if I print that sequence and then "32-3", it should stop, especially since it doesn't even make sense to print pages… more

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   Planned  ·  0 comments  ·  Printing  ·  Delete…  ·  Admin →
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2. Put Pointer on Tool Bar

   Place pointer on tool bar of comments, don't use enough to remember to get the pointer back the Esc key needs to be used

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3. unable to use undo redo in Acrobat Pro DC, using a Mac/ High Sierra
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4. can i export pdf to power point

   Can I export to pdf to power point?

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   3 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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5. select a file prepare form not working

   I just installed Adobe Acrobat Pro DC and tried to open a Word document to prepare as a form. Though the file loads in the "Select File" box, nothing happens when I click start.

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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   Need Info  ·  Bhavna Negi responded

   Please share the acrobat version you are experiencing this issue with .

   Have you tried it with any other file to confirm that this is not file-specific issue.

   Also, can you “Check for Updates” and re-test the issue with latest version.

   -Bhavna

6. I cannot find all of the tools I used to use - sign, comment, edit, cloud. Please bring them back!

   Why did they remove all the tools. This new program us useless to me now.

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7. Bug: "Combine files" dialog keeps popping up

   Steps to reproduce:
   1. In Acrobat, click on "Combine files into a single PDF".
   2. Choose files to combine and press "Combine files".

   Environment: macOS 10.13.3, Acrobat Pro DC (2015.006.30417)

   Expected result:
   - Files are combined into a single PDF, which is shown in open window.
   - Nothing else.

   Observed result:
   - Files are combined into a single PDF, which is shown in open window.
   - The "Combine Files" box opens again. Even after clicking on "Cancel", the box re-opens.
   - Only clicking on the red cross in the top right-hand corner closes the window.

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   2 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for letting us know about the behavior on different MacBooks. We will check and get back to you.

   Thanks
   Tanvi

8. create custom scanning tools not working in Version 2018.011.20035

   My Adobe Acrobat DC updated overnight and now my custom scanning tools do not work. Previously I had a custom tool I named scanning with two shortcuts. One for black and white scan, and another for custom scan which I set up to scan both sides. After the update, my scanning tool and shortcuts were there, but they don't work. I tried to recreate, but I cannot scan anything without going to file > create > PDF from scanner, which then brings up enhanced scans. The Black & White tool in the Create Custom Tool does not work. Seems like this is a basic, but key feature of Adobe, to create a document from scanning, and it takes way too many clicks to even get this started, much less create a shortcut that should always be there in the toolbar when you open Adobe, like it was in XI.

   My Adobe Acrobat DC updated overnight and now my custom scanning tools do not work. Previously I had a custom tool I named scanning with two shortcuts. One for black and white scan, and another for custom scan which I set up to scan both sides. After the update, my scanning tool and shortcuts were there, but they don't work. I tried to recreate, but I cannot scan anything without going to file > create > PDF from scanner, which then brings up enhanced scans. The Black & White tool in the Create Custom Tool does not work. Seems like… more

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   Resolved  ·  2 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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9. I

   I PURCHASED ACROBAT PRO DC AND I STILL CANNOT ACTIVATE ANY TOOLS OTHER THAN SHARING. I CANNOT EDIT OR DO ANYTHING ELSE!

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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10. error report 0xc0000022

    Every time I open Adobe I get the error code 0xc0000022 and a message window saying the application didn't open properly and Adobe is unresponsive.

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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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11. combine pages

    I frequently use a program where I open multiple PDFs, combine them and only save the final result. I am now only able to combine them after I have saved each PDF individually. This was not an issue previously.

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    0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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12. Your Free Trial is not inspiring

    Just wasted over an hour of my life trying to check out the free trial. It just freezes up and I wasn't able to actually try anything out. Doesn't inspire me to purchase the product.

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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13. Can't save new document

    I get a blank screen when I try to save anything.

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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14. Autotag Document Assigns Failed Character Encoding

    Steps to reproduce
    PDF files generated by Microsoft SQL Server Reporting Services 2008R2
    Process with 'Accessibility tools, Autotag Document'

    Environment (OS, version)
    Windows 10, Acrobat Pro DC
    2015 Release (Classic) Version 2015.006.30392

    Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
    Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)

    Expected Result
    Text recognized and assigned text characters
    Bullets recognized and assigned 'bullet' character
    Accessibility Checker passes content

    Observed Result
    Bullets assigned text character ('w', 'n', etc. - possibly the different values were based on different shaped bullets)

    Running accessibility checker:
    Bullets flagged as 'Page Content - Character encoding - Failed'
    Some apostrophes in text strings flagged as 'Page Content - Character encoding - Failed'

    Steps to reproduce
    PDF files generated by Microsoft SQL Server Reporting Services 2008R2
    Process with 'Accessibility tools, Autotag Document'

    Environment (OS, version)
    Windows 10, Acrobat Pro DC
    2015 Release (Classic) Version 2015.006.30392

    Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
    Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)

    Expected Result
    Text recognized and assigned text characters
    Bullets recognized and assigned 'bullet' character
    Accessibility Checker passes content

    Observed Result
    Bullets assigned text character ('w', 'n', etc. - possibly the different values were based… more

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    As discussed over the mail, the issue is is in the source file itself.
    Feel free to contact us in case you have any concerns.

    Thanks
    Rachit

15. redact failure in DC?

    why doesn't redaction work in DC?

    2 votes

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    Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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16. Please make it so that you cannot just accidentally delete the customised quicktools, and then have to go back and set them up again

    Please make it so that you cannot just accidentally delete the customised quicktools, and then have to go back and set them up again

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we Haven’t Heard back from you for so long, We are closing this issue.

    Please feel free to reach out to us for any other concerns if you have,

    Thanks
    Ayush Jain

17. BUG - Randomly Can't Play certain .mp4's

    I have had multiple PDFs made in indesign with REALLY SIMPLE .mp4's just refuse to play. In this one, the second video plays fine, but the first will NOT play no matter what I do. I've switched the video, I've reexported it, I've deleted the contents of the page and started over, and it still just sits with that ugly loading bar whenever I open it up in acrobat to test it out. I work with video regularly, and this happened last week when I tried assembling a few videos for a project for another client. All of them loaded fine except one, and nothing I did got it to play. THIS IS UNACCEPTABLE. I've searched all over online and I can't find any way to fix it. I'm so Fing sick of adobe programs not working at their most basic fing level. I'm ****** off. My time is being wasted, and therefore my performance is being negatively impacted at my workplace. I've spent over 2 hours researching a problem that shouldn't even exist, and I still don't have a usable file containing the appropriate video content. WTF. Before&After9 doesn't play. Nothing else put in that page plays. The printing video works fine.

    I have had multiple PDFs made in indesign with REALLY SIMPLE .mp4's just refuse to play. In this one, the second video plays fine, but the first will NOT play no matter what I do. I've switched the video, I've reexported it, I've deleted the contents of the page and started over, and it still just sits with that ugly loading bar whenever I open it up in acrobat to test it out. I work with video regularly, and this happened last week when I tried assembling a few videos for a project for another client. All of them loaded… more

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    2 votes

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18. Adobe Pro crashes with redaction on Mac - this is insane and makes the program unusable
    2 votes

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    Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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19. Bug: export to Word is corrupt (exported files cannot be 'compared').

    Prior to mid December 2016 it was possible to create a file in Indesign, export it to Acrobat, export it from Acrobat to Word and then compare it in Microsoft Word (Office 365) with another file that has been subjected to the same workflow.

    Since some stage in 2017 an incompatibility was introduced and this workflow ceased to work.

    I have tested this workflow by comparing the Word files produced in Deltaview/Workshare and the comparisons are unstable and unusable, so the problem is not just with Microsoft Word's comparison engine (which works fine with files created within Word).

    The issue manifests itself under Windows 10 and MacOS High Sierra, it also manifests itself with a text file exported from Photoshop, to Acrobat and then through to Word. The comparison file produced by Word is wildly inaccurate (two different files are stated not to have any differences between them, or all the text is shown as having been altered when that is not the case) and the files are extremely unstable (sometimes being reported as having 0KB and sometimes reaching over a GB).

    As the comparison function is Acrobat will not produce a word-for-word redline, this bug is a really serious problem when a long text book is produced in Indesign and tables of statutes and indexes are produced by the publisher outside Indesign.

    I can supply full details and sample files on request (and have spent many hours looking into this both on my own and with Adobe technical support).

    Can Adobe please fix this as matter of urgency.

    Prior to mid December 2016 it was possible to create a file in Indesign, export it to Acrobat, export it from Acrobat to Word and then compare it in Microsoft Word (Office 365) with another file that has been subjected to the same workflow.

    Since some stage in 2017 an incompatibility was introduced and this workflow ceased to work.

    I have tested this workflow by comparing the Word files produced in Deltaview/Workshare and the comparisons are unstable and unusable, so the problem is not just with Microsoft Word's comparison engine (which works fine with files created within Word).

    The issue… more

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    1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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20. Creating table summary removes accessible table tags

    Using the latest Acrobat DC on MacOS Sierra, the only way to add a summary to a table also removes correct, accessible tags.

    The only way to access the table summary is to open the Touch Up Reading Order panel, highlight the table in question, and mark it as a table in the TURO panel--even though the table was already correctly tagged and in the correct reading order. After this is done, the user can right click on the table and add a table summary.

    However, doing this changes the <table> tag to two nested <sect> tags and removes any <TH> header cells, which are necessary for accessibility. If a document is already accessible except for a table summary, the person remediating the document has to completely retag the table to get the summary, instead of being able to just add a summary to an already-correct table.

    Some accessibility tutorials account for this and include instructions to re-designate the table with the TURO panel, and some just open the TURO panel and right click without having to update the tags (which does not work), so I am hoping this is a bug that can be fixed. Older versions of Acrobat force the user to remove existing tag structure before being able to add a table summary.

    This makes a table summary not worth it when you're working with documents at scale, as our company is. It would be really nice to have this feature available to us without all the extra steps redoing what was already done correctly.

    Using the latest Acrobat DC on MacOS Sierra, the only way to add a summary to a table also removes correct, accessible tags.

    The only way to access the table summary is to open the Touch Up Reading Order panel, highlight the table in question, and mark it as a table in the TURO panel--even though the table was already correctly tagged and in the correct reading order. After this is done, the user can right click on the table and add a table summary.

    However, doing this changes the <table> tag to two nested <sect> tags and removes any… more

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    2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    We sent you a mail regarding the issue. We haven’t heard back from you since.
    I believe the issue has been resolved for you.
    Please share your concerns if you face any issue in future,

    Thanks
    Rachit