1910 results found

1. New Acrobat Reader Slow Sluggish

   The latest 64bit version of Acrobat Reader is very slow on a larger file (13MB, 2800 pages of primarily text).
   Specifically version 2023.001.20064 64 bit.
   Loading takes at least a minute. Opening the comments panel requires 30sec.

   Moving by clicking a Bookmark is fast after everything loads. I have plenty of memory, 64GB vs 8GB used.

   Testing finds the slowdown occurs after comments have been added. And I mean only 2 comments. Even after the slow load, it requires 18sec to jump between the pages with the comments. In contrast, FoxIt Reader, is functionally instantaneous.

   Acrobat Reader is unusable in this state. I have removed it.

   The latest 64bit version of Acrobat Reader is very slow on a larger file (13MB, 2800 pages of primarily text).
   Specifically version 2023.001.20064 64 bit.
   Loading takes at least a minute. Opening the comments panel requires 30sec.

   Moving by clicking a Bookmark is fast after everything loads. I have plenty of memory, 64GB vs 8GB used.

   Testing finds the slowdown occurs after comments have been added. And I mean only 2 comments. Even after the slow load, it requires 18sec to jump between the pages with the comments. In contrast, FoxIt Reader, is functionally instantaneous.

   Acrobat Reader is unusable in… more

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2. preferences

   How do I copy the preferences in Acrobat for the toolbars, views, etc. that I painstakingly set up on one computer now that I have a new one to set up? Where is the preference file stored? The old computer with the good Acrobat preferences is not online.

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3. WHAT HAVE YOU DONE TO THIS INTERFACE?!

   I edit PDFs on the regular and the old system was easy, I could run through it with minimal fuss. A lot of the PDFs I receive are scanned and come through upside down. I could click and drag pages from one PDF to another by hovering over the tab and drop it into the new PDF. I could rotate the whole document and drag and drop pages into the document with all the pages oriented in the same direction.

   Now... well...

   I can rotate the whole document with a keyboard shortcut which is nice, except when I go to edit a page, where the stupid UI re-orients it back to the original orientation WTF?? Dragging and dropping requires me to open the document I want to drag a page from into its own window, window both documents and drag from there. AND THEN IT FLIPS THE PAGE UPSIDE DOWN! I've tried dropping the pages in before I rotate the document AND IT GOES THE OPPOSITE TO EVERYTHING ELSE!!

   If I add an Image, it will crash the program unless it is the first thing I do.

   I can't believe I'm paying $28 AUD a month for you to muck with my work and make my job harder. Seriously considering cancelling and moving to Edge.

   Bring back the old version or I'm gone.

   I edit PDFs on the regular and the old system was easy, I could run through it with minimal fuss. A lot of the PDFs I receive are scanned and come through upside down. I could click and drag pages from one PDF to another by hovering over the tab and drop it into the new PDF. I could rotate the whole document and drag and drop pages into the document with all the pages oriented in the same direction.

   Now... well...

   I can rotate the whole document with a keyboard shortcut which is nice, except when I go to… more

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4. USPTO

   This is both a bug and feature request (after meeting with an Adobe Support team member):

   This is feedback from an Intellectual Property practice group, which requires very specific Adobe specs for filing patent applications at the USPTO.

   BUG: when saving JobOptions, our settings tend to get wiped sporadically. We need our JobOptions to stick and have the ability to push them out to everyone in our law firm

   FEATURE REQUEST: from Microsoft Word, printing to PDF image directly would be very helpful. The two-step process to save to PDF and then print to image does not work for all USPTO filings and often crashes our system if we convert large documents.

   NOTES: There are other vendors in the space (AutoDocs) that use a third-party ghost script to "Print to Image" and this allows us to file our documents without issue to the USPTO. I understand that the USPTO has JobOptions for Adobe, but those do not always work for chemical structures and large documents.

   This is both a bug and feature request (after meeting with an Adobe Support team member):

   This is feedback from an Intellectual Property practice group, which requires very specific Adobe specs for filing patent applications at the USPTO.

   BUG: when saving JobOptions, our settings tend to get wiped sporadically. We need our JobOptions to stick and have the ability to push them out to everyone in our law firm

   FEATURE REQUEST: from Microsoft Word, printing to PDF image directly would be very helpful. The two-step process to save to PDF and then print to image does not work for all… more

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5. File remains open behind the scene even when tab closed

   This is a recurring problem with Adobe Acrobat Pro DC: When a file is closed in Acrobat (by closing the corresponding tab), the program doesn't not release the file. As a result, the file cannot be renamed or moved until Adobe Acrobat Pro DC is closed. I have attached an image of the error dialog that pops up. This is on Windows.

   Of course, this is a major inconvenience because I have many tabs open and closing Adobe merely to be able to rename a file that's no longer supposed to be open in Adobe is not something that enhances my productivity. (Especially that Adobe doesn't appear to offer a way to restore tabs when the program is exited.)

   This is a recurring problem with Adobe Acrobat Pro DC: When a file is closed in Acrobat (by closing the corresponding tab), the program doesn't not release the file. As a result, the file cannot be renamed or moved until Adobe Acrobat Pro DC is closed. I have attached an image of the error dialog that pops up. This is on Windows.

   Of course, this is a major inconvenience because I have many tabs open and closing Adobe merely to be able to rename a file that's no longer supposed to be open in Adobe is not something that… more

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   Resolved  ·  digvijay singh bisht responded

   The error here explains that the PDF is opened in Adobe PRO.

   This could be because the file is still writing the changes made in the PDF.

   Could be that the file is opened from a server location/shared servers. And that the change is waiting to commit.

6. Option to rotate text callouts after inserting from another PDF

   When I copy text callouts from one PDF file to another, often times it is rotated the wrong way upon insertion. To fix this, I usually have to make a new comment instead and only copy-paste the actual text. This is very annoying, and there should be a feature that enables you to rotate these comment objects on the page to make them upright again. Or just automatically detect which way is upright upon insertion.

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7. the term search freezes and black rectangular blocks cover variable places on page +(not responding)

   This version is unusable due to unstable flickering, with slowed down response to page scrolling, freezing search, or black rectangular shapes covering the whole page or partially the content.
   At this level, there are no ideas to be suggested since the very basic functions are affected

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8. Merge PDF - Adobe Acrobat Online (web version)

   Hello Adobe,

   I just noticed that you guys have a pretty nice PDF tool online. I use online PDF tools more than my desktop tools as sometimes I am on architecture like ARM that does not have the features I need. I love the export features of the online acrobat.

   Feature Request: Merge PDFs
   Reference Website/Competitor: See attached image

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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   Planned  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

   Hello Dylan,

   Thanks for trying Acrobat online tools. We are definitely planning to introduce Merge/Combine PDF tool in the upcoming months.

   Please stay tuned.

   Thanks,
   -ashu

9. make it easier to add alt-text to all parts of a pdf

   The process for adding alt text is rather onerous, especially for pdfs created from jpegs or other image files. It requires typing in all of the text and doesn't provide for an easy way to separate out sections of a pdf, as in a poster with a varied layout, such as a biographical poster with a photo, titles, subtitles, etc.

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
   Declined  ·  Vivek Chandra responded

   Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.

10. Android pdfs

    Access all clouds for all pdgs and screenshots copy.

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11. Adobe script editor bug

    by typing in the script editor in adobe acrobat dc, strange character appear. sometimes the editor is totally unusable

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12. Bullets voiced twice

    Product Adobe Acrobat DC
    Build Beta Release (Beta M44)| Version 2018.011.10005
    Platform Windows 10 Pro 64 bit
    Locale English
    State Needs Review
    Status Open
    Component Accessibility

    This report references InDesign Bug ID – ID-4204915 Bullets are voiced twice – posted by Bevi Chagnon on September 22, 2017, 6:53 AM.

    Problem Description:
    When a different bullet is used in In Design other than the 3 default bullets (round, asterisk, and lozenge), the tag tree in the exported accessible PDF has two span tags, one empty and the other with the bullet character.

    The double span tags cause screen readers to voice this as "bullet bullet" (or whatever glyph is used) when it should be just "bullet." It produces a double voicing

    Steps to Reproduce:
    1. Make a bullet style in InDesign.
    2. Set it to use any Unicode character, other than the standard round bullet, asterisk, or lozenge.
    3. Export to PDF.
    4. Test with a screen reader (JAWS, NVDA, etc.) and the bullet will be voiced twice.

    The extra span in the <Lbl> tag.

    Actual Result:
    Bullet bullet blah blah
    Bullet bullet blah blah

    Expected Result::
    Bullet blah blah
    Bullet blah blah

    Any Workarounds:
    1. In Acrobat Control panel, select and artifact offending “empty” span containers.
    2. In Tags panel, select top Tags and right-click to Delete Empty Tags.

    ATTACHED:
    PDF bullet test file including screen captures of Acrobat’s Content, Order, and Tags panels.

    Product Adobe Acrobat DC
    Build Beta Release (Beta M44)| Version 2018.011.10005
    Platform Windows 10 Pro 64 bit
    Locale English
    State Needs Review
    Status Open
    Component Accessibility

    This report references InDesign Bug ID – ID-4204915 Bullets are voiced twice – posted by Bevi Chagnon on September 22, 2017, 6:53 AM.

    Problem Description:
    When a different bullet is used in In Design other than the 3 default bullets (round, asterisk, and lozenge), the tag tree in the exported accessible PDF has two span tags, one empty and the other with the bullet character.

    The double span tags cause screen readers to voice… more

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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    I believe the issue is fixed for you since it needs to be fixed from source file.

    Feel free to contact us if you have any issue.

    Thanks
    Rachit

13. Problems with new version

    Two features essential to me are either gone or hidden so that I can't find them in the new version. They are important for me in my work as a translator.

    1. In the previous version, there was a "windows" tab at the top that enabled me to open a second copy of the same file and then drag it so that the two copies appeared as separate tabs in a single Acrobat window. This enabled me to jump back and forth between two pages in the same file, for example between the text page I'm working on and the relevant footnotes page.

    2. In the old version there was a page number at the top where I could type in the page number I left off working on and return to that spot the next morning. It seems to be gone in the new version.

    Two features essential to me are either gone or hidden so that I can't find them in the new version. They are important for me in my work as a translator.

    1. In the previous version, there was a "windows" tab at the top that enabled me to open a second copy of the same file and then drag it so that the two copies appeared as separate tabs in a single Acrobat window. This enabled me to jump back and forth between two pages in the same file, for example between the text page I'm working on and the relevant… more

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14. Remove @ symbol from comments box

    Cannot find how to remove the @ symbol in the comments box. Do NOT want to "post" comment and is annoying when having to copy / paste info from the comments.

    2 votes

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15. Incorrect hadling of word division in Cyrillic languages

    Steps to reproduce the bug: Open the attached pdf file and try to find the word "поиск" (using the search tool).

    Expected result: Acrobat finds the word "поиск" at the and of the first line.

    Observed result: Acrobat finds nothing.

    Environment: Windows; any version of Acrobat or Acrobat Reader.

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    1 vote

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    Need Info  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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16. EGBDF, these keys should coincide with their musical notes.

    Learning music scales, notes, and chords as you type; this feature for standard tones. This idea is considered copy-write as of Friday, November 27, 2020. All Rights Reserved.

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17. spinning beach ball at launch

    When I launch Acrobat DC, there's a spinning beach ball hang for several minutes.

    Steps to reproduce:
    1. Launch Acrobat.

    Environment (OS, other related application versions, etc.):
    OS: Tahoe 26.1
    I have no other apps running.

    Expected result:
    Complete launch within a few seconds.

    Observed result:
    Launch takes several minutes.

    1 vote

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18. Minimize side bars on open

    Side Bars (All Tools & Bookmarks) compress the image when opening.
    These need to be minimized on open as there's already icons to expand them.
    At minimum there needs to be a user setting to allow individuals to set them to minimized upon open. Not all file openings occur as full screen, so those side bars 'squash' the image.

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    0 comments  ·  Page Operations  ·  Edit…  ·  Delete…  ·  Admin →
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19. Replacement Text (AccSupp ActualText entry) Support

    We noticed that your PDF viewer doesn't have AccSupp ActualText support. This means that copy-pasting technical text such as shellscripts and programming code, does not work in your PDF viewer and this greatly restrains the use of your whole program.

    The replacement text is said to be supported, according to the file "Document management - Portable document format - Part 1: PDF 1.7" both on Table 323, page 559, and on section 14.9.4, page 615. Available here: https://www.adobe.com/content/dam/acom/en/devnet/pdf/PDF32000_2008.pdf.

    But according to the tests made using PDFs produced by pdflatex using the package accsupp, the replacement text support seems to be unreliable at the moment for copy and paste.

    The tests are shown here: https://github.com/ho-tex/accsupp/issues/2
    The tests generated various behaviors such as:
    - Correct copy and paste of the text, but incorrect copy and paste of leading spaces and empty lines (Test 1);
    - Unexpected insertions of spaces (Test 3 and Test 6), and;
    - Spaces turned into newlines (Test 4).

    We kindly request better support of the replacement text support, because the copy and paste directly from the PDF document is not reliable.

    Please also refer to these two pages for further discussion:

    https://tex.stackexchange.com/questions/563803/how-make-a-latex-document-that-generates-a-pdf-from-which-copy-paste-works-corre

    https://github.com/ho-tex/accsupp/issues/2

    We noticed that your PDF viewer doesn't have AccSupp ActualText support. This means that copy-pasting technical text such as shellscripts and programming code, does not work in your PDF viewer and this greatly restrains the use of your whole program.

    The replacement text is said to be supported, according to the file "Document management - Portable document format - Part 1: PDF 1.7" both on Table 323, page 559, and on section 14.9.4, page 615. Available here: https://www.adobe.com/content/dam/acom/en/devnet/pdf/PDF32000_2008.pdf.

    But according to the tests made using PDFs produced by pdflatex using the package accsupp, the replacement text support seems… more

    1 vote

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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    I understand your concern here. I have shared this with the higher management. We currently do not have any plan to implement it but we have kept it in our radar and will pick up in future,

    Check the latest features in Acrobat Pro DC by keeping the software on latest version.

    Thanks
    Rachit

20. Acrobat steals window focus on file open (during actions as well)

    As stated in the title, Acrobat is repeatedly seizing window focus and popping back on top of the other windows when it opens another file.

    This even happens when running actions on an entire folder of pdfs.

    I have been running a set of action sequences on a folder of about 400 files for the last few days.

    My original intention was to start the sequence and then continue to work on other portions of the project while the pdf's were modified and saved.

    Instead, acrobat grabs the mouse and keyboard back every time it opens the next file (about every 8-10 seconds).

    This renders my desktop completely unusable while the automated sequence is running.

    As stated in the title, Acrobat is repeatedly seizing window focus and popping back on top of the other windows when it opens another file.

    This even happens when running actions on an entire folder of pdfs.

    I have been running a set of action sequences on a folder of about 400 files for the last few days.

    My original intention was to start the sequence and then continue to work on other portions of the project while the pdf's were modified and saved.

    Instead, acrobat grabs the mouse and keyboard back every time it opens the next file (about… more

    3 votes

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    17 comments  ·  User Interface  ·  Delete…  ·  Admin →
    Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We Havent heard of more customers reporting this to us so we dont have immediate plans on working on this request.
    For now closing this thread here.

    Thanks
    Ayush