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1430 results found
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abolish forced upgrade
TERRIBLE habit of Adobe to force through an upgrade when you want to use it. if Adobe is set as the default pdf reader, one may have to wait 5 minutes for the upgrade to go through PLUS restart the computer. there MUST be an option to delay the upgrade.
1 vote -
User Setting - Checkbox to Opt Out of Pop Ups
Pontificating that there must be a "newbie user" segment who needs extra assistance in using Acrobat, I ask that you please remember you have a multitude of Perennial Power Users who don't need the constant hand holding, introductions, or reminders in pop ups. My efficiency is being damaged by the interruptions. While presenting in meetings, these pops ups are unprofessional and actually drove me to choose to default to opening PDFs in Microsoft Word. Yes. The unintended consequence of YOUR programming choice has driven me to use the big bad competitor's application. Please provide an option to opt out of…
3 votes -
1 vote
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not responding
Constant " Not Responding " messages in PRO version.
It seems a lot of users have the same issues with no help from the acrobat team.6 votes -
Opt-out from Data Collection
Can we use Windows group policy to opt-out on data collection for users for privacy reasons? By default it's set to opt-in for a user before they log on but we would like to opt-out without the users' intervention.
1 vote -
Preserve toolbar setting when new file is opened in same window
I would like, if I have a file open with, for example, the Comment toolbar opened, I would like other files opened in the same window to also open with the Comment toolbar open.
This does not need to be set as a default when loading the first file, nor does it need to override the toolbar setting in each tab when I change tools; just when I open a new file, I don't want to have to reopen the same tool I'm using in the tab I already have open.
2 votesHi,
We Havent heard of more customers reporting this to us so we dont have immediate plans on working on this request.
For now closing this thread here.Thanks
Ayush -
Overwrite PDF on SharePoint Online
Our organization uses SharePoint Online provided through Office 365 hosting. SharePoint is the primary location to store files.
It's possible to use Acrobat to open documents from SharePoint, edit them and save those changes back to the SharePoint server.
If we open a new PDF with Acrobat, then attempt to save over an existing file on our SharePoint server, we encounter the following error:
Adobe Acrobat could not access the network. Please verify your computer's network connection and try again.
There are workarounds to this problem, but it would be useful to our users if Acrobat would simply save the…
3 votes -
Problem with preflight
I have install Acrobat Pro DC. I go to print production to use preflight but i can΄t . I receive a message : "Preflight is getting installed. Please wait to use this tool". Nothing happend. I wait all day (up to 12hours) and i receive again and again the same responce. Any ideas? Thanks
2 votes -
Change in color for selection in Mac
In Mac O.S 10.13.6: the selection color is by default blue, it is not taking the system color . Tried with Acrobat XI pro and even Acrobat Reader same thing. Checked in Mac o.s : 10.14 as well, the same .
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
insert image error
Adobe recently auto-updated as of 8/23/23. I generally need to edit PDFs by adding text, then occasionally adding an image. I add the needed text as normal, but when I insert an image, it allows me to select the image from My Computer as normal, and then nothing happens. There is no error message, the dialog box for image selection simply disappears.
If I close the PDF and re-open it, and go straight to adding an image first, it loads into the PDF and I can place/resize/move it as usual with no issue.
3 votes -
Buttons no longer work
Since the last update (2023.008.20533) the buttons no longer work.
If you click on them, a security warning appears. If you allow them, this message appears:
"This pdf cannot be displayed in adobe or reader and the application is now terminated"Another, locally stored pdf should actually be called up.
(Windows 10)
2 votes -
How to fix “Microsoft SQL Server Error 233- Login failed for user”?
Users occasionally face "SQL Server Error 233," SQL Server Login Failed Error 233," or "Pipe Error 233" when accessing an MSSQL Database. This general connection issue requires testing various solutions, as the error message can vary.
To resolve SQL Server Login Failed Error 233, you can use the MS SQL Database Recovery Tool. With its user-friendly interface, even non-technical users can easily install and run the software to fix login issues. It is compatible with Windows 10, 8, 7, XP, Vista, and 2000.
Also, there are a few manual methods to resolve SQL Server error-233 by Enabling SQL server and…
1 vote -
Adobe Acrobat Closes shortly after opening
I ran into an issue where shortly after opening Adobe Acrobat the program would close with no indication of what was causing it to close. When trying to run Acrobat as Administrator I was shown a "adobelicensingwf_acro.exe" error (See Attached image).
After trying to open the program a few more times I noticed that Acrobat would close about the same time as the profile picture would change from the default account to my account picture (See Attached image). It seemed to be closing the program after a handshake with the adobe web service. That reminded me to check…
4 votes -
Acrobat Pro DC does not convert PDF to HTML properly for ppt diagrams, text boxes, flowcharts
Acrobat Pro DC does not convert PDF to HTML properly for ppt diagrams, text boxes, flowcharts
Broken flowchart example is at:
https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:eaebf40a-a4fd-4e4d-aaa9-da116efc49381 vote -
Acrobat Pro DC – Text Watermark Font Bug
Mac OS X 10.13.6
Acrobat Pro DC – Version 2021.001.20138Inserting a text watermark using the Helvetica Neue font enters a series of boxes instead of the text. All weights and slopes affected except, bizarrely, the ‘Thin’ weight.
Inserting text using the Helvetica Font produces the error message “The font ‘Helvetica,Xxxx’ contains an invalid encoding. Some characters may not display correctly”. This error message appears on saving the PDF and every time it is opened in Acrobat Reader DC.
Both fonts are system fonts and work satisfactorily in all applications (e.g. InDesign, Word) including Acrobat Pro DC, but not as…
2 votes -
My created Document's are not permitting me to add recipients or the domain is being blocked from view.
https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:b1ba06f5-8556-450d-b384-cca0e8a8f479
I'm not sure what is going on, trying to organize public documents for legal use and for the Free use of the created work.
1 vote -
problem dragging acrobat window from laptop screen to second screen
Whenever I try to drag the Adobe Acrobat Reader from my laptop to a second external screen, Acrobat crashes. I just get a message saying it quit suddenly. when I try to send a report, I get a message saying nothing could be done about it. I'm using a Mac OS Mojave 10.14.3. Can anyone help?
1 vote -
Why do I get "Do not print this page"
Why do I get "Do not print this page" Get rid of this idiotic message and print what I want to print!!
1 vote -
Remove comment stickers when save as JPG
When save PDF as JPG format, we can see which has comment stickers on it by default, I think it doesn't make sense since JPG format is not the proper way for reviewing all the comments. Maybe it can be a optional setting for comment existing when save as a JPG.
1 vote -
Aptos Fonts
Converting or printing saved locally email messages to .PDF produces an error log file and cannot create or print to PDF format because it is looking for an "APTOS" font. Can Adobe add these fonts as an enhancement to the product?
6 votes
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