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1474 results found
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stop showing the history window when no other files are open
Having to move it and manually close it every time Acrobat is activated is a productivity killer. Until it's fixed, I have to set another pdf reader as default. I think the prior version did not have this problem.
1 vote -
Clicking on links causes Adobe Acrobat Reader to crash
Clicking on any links in any PDF causes Adobe Acrobat Reader to hang and crash
- Open any PDF document that contains a hyperlink in Adobe Acrobat Reader
- Windows 11 (Continuous Release I Version 2023.006.20320 I 64-bit)
- I expected to open the link in my default browser in Windows 11
- The application hangs (spinning mouse cursor) and becomes unresponsive. After 10 seconds of this, I have to close Adobe Reader and try again. But it does that again. Unable to open any link whatsoever. I just copy the link by highlighting it in the PDF and paste in the browser. Much…
3 votes -
insert image error
Adobe recently auto-updated as of 8/23/23. I generally need to edit PDFs by adding text, then occasionally adding an image. I add the needed text as normal, but when I insert an image, it allows me to select the image from My Computer as normal, and then nothing happens. There is no error message, the dialog box for image selection simply disappears.
If I close the PDF and re-open it, and go straight to adding an image first, it loads into the PDF and I can place/resize/move it as usual with no issue.
3 votes -
User Setting - Checkbox to Opt Out of Pop Ups
Pontificating that there must be a "newbie user" segment who needs extra assistance in using Acrobat, I ask that you please remember you have a multitude of Perennial Power Users who don't need the constant hand holding, introductions, or reminders in pop ups. My efficiency is being damaged by the interruptions. While presenting in meetings, these pops ups are unprofessional and actually drove me to choose to default to opening PDFs in Microsoft Word. Yes. The unintended consequence of YOUR programming choice has driven me to use the big bad competitor's application. Please provide an option to opt out of…
3 votes -
Side toolbar is in the way in Windows 11
In Windows 11, the side toolbar placement is right on top of the document being viewed, obscuring the content (screenshot attached). There is no option to drag and drop it somewhere else. This was not an issue in Windows 10.
Moreover, the toolbars allow for customization, but there is no option to set those customizations as the default, so every time the app gets launched for a new sessions, I have to reset my desired customizations again. This wasn't an issue in Windows 10.
2 votes -
Cannot connect to Adobe update server
Acrobat Pro X
Whenever I try Help/Check for Updates ... I get a message back that "Cannot connect to Adobe update server. Please verify that you are connected to the Internet and check for updates again." Obviously, I am on the Internet to make this post. What do I do?2 votesCould you please let me know if you are on windows or mac?
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Lack of vertical scroll bar
When using the latest version, the vertical scroll bar has been removed. Please add it, or, if it is in the program, have it load as the initial setting instead of having to work through IT department to change default settings.
1 vote -
Bug? Removing pages from PDF leaves its bookmarks in place
I've noticed if you delete pages from an interactive PDF that has bookmarks, it leaves the bookmarks of the deleted pages in place. Not great for a customer-facing PDF. I don't think those useless bookmarks should stay there, as a default anyway.
1 vote -
Adobe DC Out Of Memory
I keep getting an error message "Adobe Acrobat ! Out Of Memory" on brand new Dell XPS 8930.
Seems to occur after having multiple pdf files open at the same time.I have never experienced his with X Pro. on my 10 year old HP PC, which i'm still using due to this issue.
Please help.2 votesHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
pop-up
Before the update, I used to be able to post and close my text-selection pop-up by clicking on an image in the document. Now I have to hit both "Post" and "X" to do this. As I post tens to hundreds of text-selection pop-ups in a given document, this has added unnecessary steps and tons of tedium to my task.
Please either restore the default post-and-save-by-clicking-on-image (or another part of the document) feature, or please add a post-and-save hotkey, because this is inefficient.
2 votes -
Certum Digital Identification CA SHA2
Adobe AATL contains the certificate of Certum Digital Identification CA SHA2 (Serial: 66 DA EF 03 DB 84 61 91 6B 25 BA 83 FB 17 4E 13)
However, due to an error in the policy constraint of the CA certificate, all certificates issued by this certificate is not valid.
The current Certificate policies contain: 1.2.616.1.113527.2.5.1.6.11
However, all end entity certificates contain: (either) 1.2.616.1.113527.2.5.1.6.11 | 1.2.616.1.113527.2.5.1.6.12 1.2.616.1.113527.2.5.1.6.13 | 1.2.616.1.113527.2.5.1.6.14The three missed policy constraint created the error of
"Invalid Policy Constraint"This error was initially reported by myself on May 24th, 2018 at Twitter direct message.
3 votes -
macOS Big Sur Beta 10: Page scrolling unbearably slow
Even in the latest public beta of MacOS 11, overall performance of Acrobat is sluggish. The app may take over a second to respond to a page scroll request via track pad and scrolling will be choppy.
1 voteHi,
Sorry for the issue that you are facing here.
We tried this at our end but couldn’t get a reproducible case.
Could you please share your BigSur Beta10 Machine configuration/System Information?
Also could you please share a Screen recording video of the sluggish behavior that you observe?
Thanks
Ayush Jain -
Adobe Acrobat Pro DC won't convert JPG to PDF when right clicking on file
This just became a problem today. Whenever I have right clicked on a JPG or PNG file in the past I can choose to Convert to Adobe PDF and it would automatically do so. As of this morning I am no longer able to do that and keep getting the error message that is attached.
Yes, I can open Illustrator and print to PDF BUT it doesn't allow me to just use the artboard as the entire PDF file. It automatically places it in the middle of a letter sized sheet with a lot of white space around it. Please…
4 votes -
Access denied when attempting to sign
Why does this continue to happen? I can't get my documents signed because of this error message.
1 vote -
不要每次開啟都預設展開「所有工具」側欄
不要每次開啟都預設展開「所有工具」側欄,九成以上情境用不到,非常佔位。建議提供選項讓使用者決定要不要展開。
Don’t expand the “All Tools” sidebar by default every time I open it. It will not be used in more than 90% of situations and takes up a lot of space. I'd recommend you to provide options for users to decide whether to expand or not.2 votes -
Cannot delete pages
I try to delete pages multiple ways and cannot:
From the Organize Pages feature, I select the pages that I want to delete and I click the delete icon. Acrobat responds that "One or more pages are in use and could not be deleted." Sometimes when I receive that message and close the Organize Pages feature, I see that the pages were deleted. But not always.
From the main document, if I click the Delete Pages icon and enter the page numbers to delete, I get the same error. When the Delete Pages icon work, the feature is still problematic…
4 votes -
Buttons no longer work
Since the last update (2023.008.20533) the buttons no longer work.
If you click on them, a security warning appears. If you allow them, this message appears:
"This pdf cannot be displayed in adobe or reader and the application is now terminated"Another, locally stored pdf should actually be called up.
(Windows 10)
2 votes -
Mozilla Firefox since v127.0 cannot install anymore the Adobe Acrobat Pro extension (adobe_acrobat-1.0-windows.xpi) file
Tested on more then one PC: The Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) cannot be installed anymore in the Mozilla Firefox web browser and it always gives an error message upon its installation: "This add on could not be installed because it appears to be corrupt".
More detailed infos already here:
https://forums.mozillazine.org/viewtopic.php?p=14985444#p14985444
https://support.mozilla.org/en-US/questions/1466884#answer-1678658
3 votes -
New version runs terribly
Everything about the new update is worse than the previous version. I get terrible slowdown and "not responding" messages literally every time I use it, and the FIND function in particular has been ruined. It barely works, and constantly shifts itself out of the search bar. PLEASE REVERT THIS FUTURE TO THE WAY IT USED TO BE. Otherwise the software is almost unusuable.
7 votes -
Acrobat resets aDefaultSelect registry setting on each launch
Adobe Acrobat Pro version 2023.003.20215 on Windows 11 version 22621.1848 is resetting the registry key "aDefaultSelect" value to "Select" on each launch of Acrobat Pro. This prevents users from setting the Hand tool as the default tool. Requested action is to remove this behavior.
1 vote
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