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Bug with Adobe Send & Track and Adobe Document Cloud for Microsoft Outlook – Acrobat
Issue when sender has Outlook 2016 Adobe add-in, send an digitally sign email with an attachment. It works fine when receiver has a Windows OS Outlook 2016, but receiver has Mac OS with Outlook 2016 the attached document comes up as "winmail.dat" does not manner what type of document you attach e.g. .docx, .xlsx, .pptx, .pdf
1 vote -
How do i put in a new signature??????
i need to put ? store my wife signature ..How do i put in a new signature??????
1 vote -
pages to print
please expand the number of characters that we can input into the pages to print space to an unlimited number of characters. It is currently limited to 100 characters. If a characters limit is required, please expand it to 5000 characters. Thank you.
1 vote -
Page Navigation
When using the arrows to scroll page by page through a file, the navigation arrows jump back and forth across the top of the page if the length of the page title differs, making it impossible to quickly click through the document without chasing the arrows around. This is a clear oversight and design flaw.
4 votesHi,
Thanks for reaching out to us .
Could you please send a Sample file and possibly a video recording of the screen explaining the issue so that we can understand it better.You can send it at ajain@adobe.com
Thanks
Ayush Jain -
new measure tool is useless
I want my old desktop downloaded 2011 version back with all of the functions intact. Paying an annual subscription for less functions and usability is garbage. We are a construction company that gets hundreds of project drawings in pdf format from owners and contractors. The new measure tool is one of my biggest complaints about the updated software. The measure tool basically has 1 function and it never works properly. If you do not have an original CAD or DWG file and the software to support it you cannot measure anything properly. I can no longer check or measure angles in degrees, I cannot check for 90 square, I cannot input proper scaling. I do not see where or how to set up to measure radius. Where we used to be able to resolve issues or questions in minutes we now have to wait days for RFI responses to come back from architects. This is not an increase in efficiency. I want my old version back please or give us everything the old downloadable software had. The tools now are very limiting for our field of work. Architects typically do not release their DWG files to contractors. Is there a different subscription other than Pro DC that has tools geared more towards the construction industry and construction drawings? Maybe I am just missing it all together and it's all in there and I can't figure the new system out. If so please help!!!
I want my old desktop downloaded 2011 version back with all of the functions intact. Paying an annual subscription for less functions and usability is garbage. We are a construction company that gets hundreds of project drawings in pdf format from owners and contractors. The new measure tool is one of my biggest complaints about the updated software. The measure tool basically has 1 function and it never works properly. If you do not have an original CAD or DWG file and the software to support it you cannot measure anything properly. I can no longer check or measure angles…
7 votes -
"Combing files in Acrobat..." is not combining .HEIC files
Working on Windows 10 Enterprise, Version 1803, OS Build 17134.523
Acrobat Pro DC, Version 2019.010.20069When combining a list of files, Acrobat will not actually combine the file type HEIC. Everything else is combined but there is no indication in Acrobat that it left the HEIC files out. When combining dozens of files, it is easy to miss this issue.The "Files" attachment shows two PDF's and an HEIC file that need to be combined. When I select all, right click, "Combine files in Acrobat...", I get the results in the "Results" attachment. All that appears is the two PDF's.
1 voteHi
Acrobat does not support .Heic files. In case, you want to combine it, you can print it to PDF from native application and then combine it.
Thanks
Tanvi -
Acrobat DC takes over the computer when assembling PDF files.
It seems that Acrobat DC wants to be in charge of my computer when assembling multiple PDF files into one PDF. After each file added, Acobat DC forces itself to have the focus, and brings itself to the front, no matter what other application I'm in. My computer has 24 cores, and 64 GIG of ram, yet Acrobat DC won't multi-task and let any other app have focus whiles it's assembling PDF files.
2 votesHi
Have you started to face this issue recently or was it happening earlier as well?
Thanks
Tanvi -
Send as Attachment does not work on new system
I tried to send a PDF as an attachment - which the old system did fine - but when I hit continue, nothing happens.
5 votes -
Add option to print using system dialog by default
In my office we have user codes we use when printing. The code is saved into the print driver of each user. When printing from Adobe we are forced to click "properties" before every print, even if we don't need to make any setting changes. If you do not click properties, the user code embedded into the driver is not sent with the print job and it fails with an authentication error at the printer. This is a common problem with many applications. Google Chrome has added the ability to turn off their print preview, and it has solved the issue. MS Edge is useless to me because of this problem. Please add this functionality.
In my office we have user codes we use when printing. The code is saved into the print driver of each user. When printing from Adobe we are forced to click "properties" before every print, even if we don't need to make any setting changes. If you do not click properties, the user code embedded into the driver is not sent with the print job and it fails with an authentication error at the printer. This is a common problem with many applications. Google Chrome has added the ability to turn off their print preview, and it has solved the…
5 votesHi Drew,
Thank you for reporting this bug. Could you clarify what difference does clicking on “Properties” button makes?
Also please mention the printer driver and printer model your are using.
Regards,
Ritesh -
This program is not easy to attach signatures. It is slow and doesn't work half the time
This program is not easy to attach signatures. It is slow and doesn't work half the time
5 votes -
Do not automatically open comment pane
Do not automatically open comment pane
When choosing the Comment tools from the Tool pane, the Tool pane closes and the Comment pane opens automatically. Would be nice to have an option such that the comment pane doesn't automatically open. Most of the time I just want to highlight a few things without typing any actual comments.
9 votes -
Not able to uinstall Acrobat dc
Hi! Since i downgraded my acount to no longer access Acrobat dc my Creative Cloud app doesn't allow me to uinstall the app, and windows won't let me delete the software files. Adobe Acrobat DC is neighter to be found in the windows uinstall program-list.
But the program is fully installed on my computer, and when opened, it tells me that it is no longer part of my plan, and gives me no other option than to sign up for an other period.But i would like to get rid of it to go back to acrobat reader.
Some help plz :)
Hi! Since i downgraded my acount to no longer access Acrobat dc my Creative Cloud app doesn't allow me to uinstall the app, and windows won't let me delete the software files. Adobe Acrobat DC is neighter to be found in the windows uinstall program-list.
But the program is fully installed on my computer, and when opened, it tells me that it is no longer part of my plan, and gives me no other option than to sign up for an other period.But i would like to get rid of it to go back to acrobat reader.
Some help…
1 vote -
Feature request: update to latest ECMAScript 2019 from current decade old JavaScript 1.8
There has been two major releases since Acrobat 10, yet there has been no update to the JavaScript engine to support newer version of JavaScript since version 1.8 that came with version 10 of Acrobat, as stated on the latest Acrobat DC JS API reference. Please update the decade-old-JavaScript 1.8 to the latest ECMAScript 2019 in next major release of Acrobat. Thank you for your consideration.
3 votes -
Document Color window is a very important print production tool. It definitely needs a separate resizeable window.
Hi,
The "Document Color" function that is somewhat hidden in the "Convert Colors" window is a very important print production tool. It only becomes really visible when you click its arrow. You cannot resize its window. In a document with many images, it becomes very hard to see all of the different image formats and ICC profiles. It definitely needs a resizeable window as a separate Print Production tool.
1 vote -
Unwanted text box
Get rid of that annoying "This is the background image for an Adobe Acrobat Capture page with image plus hidden text" box that appears when I'm trying to read text !
2 votes -
insufficient data for an image.
I have PDF's open and they work fine until I undock my laptop. The tab I have active will continue to work sometimes, but when i click to the other tabs I see a blank form and the error given for the title. adobe acrobat pro dc continous release verison 2018.011.20058
5 votes -
Start-up issue on Mac
I have Acrobat Pro DC as part of a Creative Cloud subscription. Running on MacBook Pro under OS X High Sierra 10.13.6.
For several weeks I've had the issue that when starting the app, usually by opening a PDF, there is a interval of a minute or more when it is unresponsive. The document is slow to appear. The Mac process indicator appears (spinning rainbow disc). The delay is quite aggravating. It only happens on the first document opened in a session.
If I quit the app and reopen it, the same thing occurs.
This behavior started recently; and the app never had this stuck period during start-up.
It is not appear to be dependent on having an internet connection.
I won't speculate on mechanism. Just wish it would get remedied.Acrobat Pro DC 2019.10.20098
Architecture: x86_64
Build: 19.10.20098.316574
AGM: 4.30.84
CoolType: 5.14.5
JP2K: 1.2.2.42832I have Acrobat Pro DC as part of a Creative Cloud subscription. Running on MacBook Pro under OS X High Sierra 10.13.6.
For several weeks I've had the issue that when starting the app, usually by opening a PDF, there is a interval of a minute or more when it is unresponsive. The document is slow to appear. The Mac process indicator appears (spinning rainbow disc). The delay is quite aggravating. It only happens on the first document opened in a session.
If I quit the app and reopen it, the same thing occurs.
This behavior started recently; and the…1 vote -
Password Protected pdf's
In your next update, please include the option to save documents (from programs such as Microsoft Office) DIRECTLY to password-protected pdf forms. It should be unnecessary to open the pdf's in the Adobe program and then create an additional level of security. The current system requires too many steps, which is neither time- nor labor-efficient. You already include the ability to convert to pdf directly from these programs, so please add the option to convert directly to a password-protected version. Thank you.
1 voteThis feature already exits with Word for every PDF that required password excryption.
1. Create your document or open an existing PDF document using Word
2. From the File menu select Save As
3. Browse to a location to save the document
4. Select PDF (*.pdf) as the document type and click the Options… button
5. In the PDF options section check the Encrypt the document with a password option -
Saving a PDF 508 compliant form to Reader Enabled deletes table summaries
When I save out a PDF form to File > Save as Other > Reader Extended PDF > Enable More Tools, which includes all the necessary elements for 508 compliance, including table summaries, the resultant Reader enabled file has the table summaries deleted.
Thus it is impossible to get the final form PDF to pass 508 testing, because now I cannot edit the final PDF in order to restore the table summary.
Thanks for looking into this.
I am on a Macintosh running MacOS Sierra 10.12.6
and Acrobat Pro DC 2019.010.20098
Architecture: x86_64
Build: 19.10.20098.316574
AGM: 4.30.84
CoolType: 5.14.5
JP2K: 1.2.2.42832Find my samples attached:
When I save out a PDF form to File > Save as Other > Reader Extended PDF > Enable More Tools, which includes all the necessary elements for 508 compliance, including table summaries, the resultant Reader enabled file has the table summaries deleted.
Thus it is impossible to get the final form PDF to pass 508 testing, because now I cannot edit the final PDF in order to restore the table summary.
Thanks for looking into this.
I am on a Macintosh running MacOS Sierra 10.12.6
and Acrobat Pro DC 2019.010.20098
Architecture: x86_64
Build: 19.10.20098.316574
AGM: 4.30.84
CoolType: 5.14.5
JP2K:…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Problem with open any pdf im my pc
My acrobat Dc, does not open the pdf even being as standard viewer. I already reinstalled, I noticed. only works after reboot pc. How to solve this problem?
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
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