14244 results found
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Embedded video in PDF Interactive has borders
I have a video in MP4, H.264 embedded in an Interactive PDF. Properties are with no border and background white, still before it starts reproducing I see a grey cube in place of the video and as long as it is not in Full Screen mode I have always some kind of border around the video. Even worse, the border changes everytime I open it, sometimes it's above, then beneath, then to the right or to the left. Contacted the support two times already, they can't help. Told me that the senior team would get in contact with me, I…
5 votesHi Ana,
Can you please share the PDF with which you are facing this, also kindly provide the version of Acrobat you are using.
Thanks for reporting
-Pratyush -
Pdf not recognized by default email application (Microsoft Outlook) on Windows 10 PC
Bug. I am unable to attach and send pdf documents from Adobe using the default email application (Microsoft Outlook) from my Windows 10 PC even though it is set up in the default applications.
5 votes -
comment box in the way
When typing in a text box ( and im sure others) the various font options popup gets in the way of what I am trying to type. The most frequent place I use text boxes is the top right of a page, which is completely unusable in the updated version of Adobe (which generally sucks in my opinion). This options box cannot be closed while typing in the text box. I have attached a screenshot of what I mean. At the very least this options box needs to be moved or able to be closed while still editing the text…
5 votes -
Cropping documents
I went to crop a PDF to its printer marks and happily pressed the Crop tool in Edit mode. then selected the atre I wanted to crop, then had no idea how to apply the crop....nothing in the interface tells me I'm at the stage where I can now execute the crop. Everything is greyed out and only the Crop icon is available. I had to hit the Enter key to do it. Why is there no way to execute the crop, once the area is selected? Everything is done via the interface until the actual crucial part of the…
5 votes -
creating certificate-based digital signature field
In Acrobat IX I could create a digital signature field where the user, when getting the form and entering their pertinent information, could simply click on the field to digitally sign the form using their certificates from the employee badge. Did this option disappear entirely now? I don't want customers to have to select window, preferences, signatures and draw a rectangle to sign the form. Allow users to set up a block so the customer just needs to click the field and select their stored credential to sign the form. This is a MUST have option.
5 votesUser has been guided to add certificate based digital signatures
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Send & Track
Send & Track Feature is not working to create a link and all links created previously are failing. Error: Internal Server Error. An error occurred while connecting to service. Please try again later.
5 votesThanks for reporting, we have now escalated this issue to our engineering team.
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AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on
AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on their machines? We know that a few of the invited users have downloaded & installed Adobe Pro DC. How many of the invited users need to download & install Adobe Pro DC?
5 votesThanks for your feedback. We will forward this concern to admin console team and see if they have any plans to work on this in future.
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Injection of blank pages for printing
When printing long documents (books etc.) it would be great to be able to add blank pages, that does not exist in the PDF in order to get a correct double sided print.The size of the blank page could e.g. depend on the page size before the blank.
5 votesHi,
We have shared your feedback with the respective team. We will get back to you in case we have any updates.
Best Regards!
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5 votes
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Bug: General preferences > Use Single Key Accelerators To Access Tools: doesn't work
Both, Acrobat DC and Reader DC ignore the "General preferences > Use Single Key Accelerators To Access Tools" settings.
Although I checked this option, whenever I open a PDF document, acceleration keys (e.g. "H" or "D" for changing the selection mode) don't work.
Deselecting and selecting this option in General Preferences temporarily enables this feature, but both programs "forget" this setting the next time one of them is getting launched.
5 votesHI David,
We tried on our side on the latest build. It is fixed on our side. Please update on the latest build.
Although the issue faced by you may be because you have not turned off Protected View, Please turn it off and you won’t be facing the issue anymore.Thanks
Rachir -
.eml formats are not currently supported by Adobe Acrobat to be able to convert these files into a pdf format. Please support this format.
.eml formats are not currently supported by Adobe Acrobat to be able to convert these files into a pdf format. Please support this format.
5 votesHi
Thanks for your valuable feedback. We have taken your feature request which will be prioritized based on other work items.
Thanks
Tanvi -
I used to be able to clean up my scanned documents by clicking the "spots" and deleting. Now I am unable to do this.
I was able to do this in the past. The most recent update must have removed the ability. I would select the "spot" or the edge of the page where the document feeder skewed the page in the scanner, then hit delete. Now I am unable to do this. I want to be able to present clean documents.
5 votesIf I am not wrong you are using edit functionality of Acrobat. There you can select the edge or small bounding ox and delete it if it is not required.
If not please use Edit tool.If you are facing any issue on any file please share the files.
Thanks.
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Lack of mouse scrolling function in comments list panel
As shown on the attached screenshot, the mouse wheel does not work here. It would be nice to have this function available for scrolling up or down a long list of comments.
5 votes -
Machine Learning Form Analysis
After OCR recognition provide a facility not just for correcting the text, but for meta-data labeling of fields and regions. This data would make machine-learned document management much more effective.
For example, the automated extraction of data from Insurance company EOBs. You might argue, of course, that this is not in Adobe's balliwick, but I'd argue that this is a natural addition to your commenting tools.5 votesThanks for reporting your concern.
For the first question, ability to correct OCRed text. This functionality is already there. Go to Tools> Enhance scan> Recognize text> Correct Recognize textFor the 2nd query I will raise a feature request for you. We will look into this and inform you if there is nay update.
Thanks.
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subscription
I have been making monthly payment for Acrobat Pro DC since last April, but now it is telling me that my subscription have expired. My last payment was Sept 27th. I should not be getting this message, and I see no way to fix it.
5 votesMarking this issue as resolved as there is no response from the user.
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Adobe acrobat delete of text
I open up my pdf file and try to delete some of my text, some does delete and some other text also deletes, but then it appears under the text like it is embedded in the background of the pdf. Can anyone help please?
5 votesHello,
Sorry for the delay in response.
Is this issue happening with all the files? This may happen if the file was a scanned document.
Make sure you have updated your application to the latest update and try again. Let us know how it works at your end. -
Auto refresh the sort by list when one of the properties changes
If I am sorting comments, the group of comments should auto-refresh. If I have 4 unchecked comments and choose sort by checkmark status, all four show up in the top group "Unchecked". But if I then check one of the comments, the group doesn't auto refresh. The now checked comment is still in the Unchecked list. So I have to sort by another method, then sort again by my original method to get the groups to display correctly.
5 votes -
Drag and drop in Organize is broken
Whose stupid idea was it to make drag and drop also copy pages when in the organize pages tool? And then why doesn’t ctrl z undo that copy and reselect the pages? This is literally how everything else works.
But somehow a slight slip in this program means I need to close the file, don’t save and reselect 200 pages again to delete them because of this.
5 votesHi
We tried with several files and dragging does not copy the pages.
Is it specific to some files or is there a defined way to replicate it?
If file specific, can you please share the files with us?This would help us investigate faster.
Thanks
Vivek -
Deskew only works with compression on
I'm trying to deskew a PDF in Acrobat Pro DC, but it will only work when compression is on at the 3rd lowest setting.
When trying to go higher or turn compression off the deskew fails.PDF is attached and also here:
https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D0B4cPyQRFPy9JdkFJYjljbmlWcWsSettings attached as image.
Acrobat Pro DC v. 2017.012.20098
Is this a bug or a feature? :-)
5 votes -
how to improve adobe acrobat dc
I have been using adobe acrobat pro 9 for over 10 years, and recently I have to switch over to acrobat DC, and find it bizarre.
1. First, the user interface has been completely redesign, not allowing one to switch back to the previous UI.
2. Also, I find the number of key strokes needed to do a simple task, has greatly increase. I do a lot of cut-and-paste with my old acrobat, and it was convenient. With the new DC, after finally figure out how to do it, it involves a lot more key strokes. A regression!
3. The…5 votes
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