13598 results found

1. Form fields deleted / removed when sending document to sign.

   When sending a document for signatures, all form fields are deleted and replaced with blank fields.

   An error pops up in the bottom right saying that all unsupported fields have been removed, and it sounds like that includes all form fields previously created with the "old" interface.

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   1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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2. Shortcut removed during updates

   Every month when Acrobat pro is updated, my shortcut for Certificates is removed. Please retain these customizations during upgrades.

   More - there are numerous recommendations for adding shortcuts for various tasks. Everyone believes their use case is generalized. Pro has a good shortcut interface, but it is critical that they be maintained once implemented. In my mind, this is a universal use case.

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3. Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span ISSUE FOR NEWEST UPDATE

   I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

   My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer panel) is incorrect. To replicate the issue, I saved the document as a PDF in Microsoft Word and opened it in Adobe to run an accessibility check. While Adobe recognizes the original tags created in the Word document in the Tags panel of the accessibility tool and the bookmarks appear to have the correct structure, the order viewer panel displays everything as a large mass of span and does not reflect the proper tag structure from the tag panel. I am using a Mac for this entire process.

   Please refrain from mentioning any inability to perform this task on a Mac. I have not encountered any issues with this task prior to the update. The issue is more likely to be a problem where the Adobe Acrobat is not coded correctly or is failing to make sure that Tag panel information is reflected in the viewer panel(Reading order) correctly.

   Here is what the original post said about the issue:

   ---

   This issue of InDesign and Acrobat incompatibility in regards to Acrobat displaying all spans even when the Reading Order is correct has been around for over two years. We deserve to know what Adobe is doing about it.

   Acrobat Team acknowledges the problem and blames InDesign:

   "It's actually not an Acrobat issue, it's an issue with InDesign and how it's generating the Content that Acrobat is displaying correctly"

   https://forums.adobe.com/message/10005333#10005333

   InDesign Team acknowledges the problem and blames Acrobat:

   "You'd have to talk to the Acrobat team about why they display in the Tags panel the way they do." - Adobe
   https://forums.adobe.com/message/10225230#10225230

   OR

   "Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
   The problem has been communicated to the relevant team.
   In the meanwhile we are closing this thread for InDesign."

   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33755254-accessible-pdf-exported-from-id-contains-spans-in

   And closes the issue.

   What is Adobe doing to fix this issue? And don’t tell us that it is not a real problem for screen readers because the Tags panel is ok. When a certain government agency reviews files, they just use the Reading Order Tool when they make complaints against people who use your product. These are not the kind of people who will read all these posts of Adobe blaming each other and then saying it does not matter because some screen readers don't use the reading order. Adobe is basically saying that this feature is pointless. If it is pointless remove it or merge it fully with the Tags panel.

   Besides, there is a lot more assistive technology and applications than just JAWS and NVDA that depend on the reading order and reflow being correct.

   What is Adobe doing to fix this span issue?

   And don’t ask me for more info or more files. You have these posts with detailed explanations and you have already acknowledged the problem exists yourselves and acknowledged that you can reproduce it yourselves. And don’t tell us to go to Forums for help. Because they will send us back to UserVoice.

   Thank you.

   I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

   My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer… more

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4. Page organization functionality has been lost in new update

   The new pages organization tool is more difficult and less intuitive, and its “insert page” option in particular is much less useful than it used to be, please fix it.
   The most important problem is with the "insert page" function alone. When you select "file" for "insert page" it no longer lets you add more than one file at once. I frequently use Acrobat to merge several PDFs into one PDF and now I have to add each file one by one, this is incredibly time consuming, tedious, and wholly unnecessary.
   Another problem I have with the new method is the size of the page organization tool—I can only organize pages in the left sidebar now, when before it let you see it in the main screen, which allowed for a larger view and to see the pages in grid order, instead of just in a tight row. This is frustrating as it makes it harder to visualize my document as a whole while I am trying to re-arrange it as a whole.
   Lastly is a more minor issue. The first problem I encountered with it was the icon. In general, the icons for the new user interface are mostly too small and many are unclear. Further, they don't tell you what they do if you hover over them, you have to actually click the symbol to be given any description/text options. The icons in the toolbar aren't all bad, but it is very hard to find how to add, delete, or move pages. Not only is that icon in a confusing place all on its own, the little four grid square symbol does not intuitively represent that function. In fact, it is confusingly the same symbol used for switching between list or grid view on the open recents menu. So, when I fist saw it, I naturally thought it was just an option to view the PDF in a side-by-side grid view instead of just a single-row scroll. Please make an icon that actually makes sense.

   The new pages organization tool is more difficult and less intuitive, and its “insert page” option in particular is much less useful than it used to be, please fix it.
   The most important problem is with the "insert page" function alone. When you select "file" for "insert page" it no longer lets you add more than one file at once. I frequently use Acrobat to merge several PDFs into one PDF and now I have to add each file one by one, this is incredibly time consuming, tedious, and wholly unnecessary.
   Another problem I have with the new method is… more

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5. Keyboard Shortcut

   In new version of Acrobat, Shortcut Key Assigned for "Windows" as well as "Protect Using Password" is same i.e. Alt+F followed by W. This makes "Windows" access using keyboard difficult as it always triggers first instance i.e. "Protect Using Password". It will be better of shortcut keys are kept same to make navigation smooth for existing users.

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6. EXTRACT BUG

   After completing the multiple steps to now extract documents in the new feature is taking twice as long to save those documents. For example, I need to save each extracted document with a separate tittle. I am only given the option of where to save it and not what to now title the extracted document. So after saving about 3 documents that had been individually extracted, the system "replaced" the new saved document as the tittle was the same.

   This is the main function that I use for Adobe, hopefully it gets sorted out quickly.

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7. Bookmarks for ipad

   Please add the ability to add bookmarks to a PDF using Acrobat Reader on the iPad

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8. The new design is extremely buggy

   The new design is extremely buggy. Following are all the problems I am facing since the new update. As a paying consumer, this new update feels like something a child made...

   1. The application has become extremely laggy. (I never had this problem before the new update). I edit a simple text on the PDF, I have to wait a good minute or two for the text to change.

   2. When I copy Korean text from the pdf and try to paste it somewhere else, occasionally it distorts the Korean text into Chinese characters.

   3. I am seeing the "Not responding" sign more than I would like to. I haven't had any problems or seen the "Not responding" on any Adobe software in years (since I switched to CC). But now I am seeing it on acrobat? Not happy at all.

   The new design is extremely buggy. Following are all the problems I am facing since the new update. As a paying consumer, this new update feels like something a child made...

   1. The application has become extremely laggy. (I never had this problem before the new update). I edit a simple text on the PDF, I have to wait a good minute or two for the text to change.

   2. When I copy Korean text from the pdf and try to paste it somewhere else, occasionally it distorts the Korean text into Chinese characters.

   3. I am seeing the "Not responding" sign more… more

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9. Adobe Sign Login Automatically

   Single Sign on users in Adobe Sign should be able to login Adobe sign automatically with Company account as default. It is really frustrating although SSO have been set up but still user need to type email address and select company account each time when they want to do anything using Adobe Sign.

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10. save

    I would like to be able to save without the window who ask me where to save when the file already exist somewhere.

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11. e-sign doesn't fcking WORK!

    make the e-sign FKCING WORK! you disgusting KUNTS!

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12. Automobile Design

    It's a good thing you don't make cars, because every new model we would all have to learn to drive again...

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13. Pin the tools icon on the sidebar

    add an option to pin the tool to the sidebar.

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14. Cut/Copy/Paste is broken

    I am unable to copy a page from one PDF and paste to another PDF. I never had this problem in the previous versions. Now when I try to copy/paste, I get an error.

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15. menu file bar

    With the new adobe format, on the top menu bar there is too much stuff. There is hardly any space to move the window. When the window is full screen its not as bad, but if the window is minimized at all, it is hard to move the window. I tried moving the window in all the other places but it either didn't work, or moved the tabs out which I don't want to do. It's cumbersome when needing to switch between chrome for example, and adobe and other open apps on the computer. Would be very helpful if there was more space on the top of the menu bar. A screenshot is below for your reference:

    With the new adobe format, on the top menu bar there is too much stuff. There is hardly any space to move the window. When the window is full screen its not as bad, but if the window is minimized at all, it is hard to move the window. I tried moving the window in all the other places but it either didn't work, or moved the tabs out which I don't want to do. It's cumbersome when needing to switch between chrome for example, and adobe and other open apps on the computer. Would be very helpful if there… more

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16. Let us edit the documents quickly and without searching for useful tools

    When a person must edit a document, it normally means changing some text. Which could be (interestingly) bolding a word. Or using the same font that is being used all over the document.

    Now if you wish, I can send you a PDF and you try to do that simple task. Especially in the newest Adobe Acrobat.

    But most probably you have some PDF documents yourself around.

    I really hope you will somehow grasp the difference between "normal" editors which allow you to simply select the text and bold it and the worldwide know tool Adobe Acrobat where you:

    1. Open the document
    2. Wait for all the wonders and boxes and messages to appear so you can close them
    3. Click on "Edit" and wait that it turns everything on again
    4. Add a text box and type something in
    5. Try to figure out how to change the size of the font in that box
    6. Still trying
    7. Still wondering
    8. Still researching
    9. Giving up
    10. Leaving it unbolded and just save and send

    It is really amazing how such a huge development team can come up with... this new version.

    When a person must edit a document, it normally means changing some text. Which could be (interestingly) bolding a word. Or using the same font that is being used all over the document.

    Now if you wish, I can send you a PDF and you try to do that simple task. Especially in the newest Adobe Acrobat.

    But most probably you have some PDF documents yourself around.

    I really hope you will somehow grasp the difference between "normal" editors which allow you to simply select the text and bold it and the worldwide know tool Adobe Acrobat where you:

    1. Open… more
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17. Bug (Ver: 2023.003.20284 32 and 64bit): Fill & Sign Signatures can not be changed and previous entered text is not shown

    Please fix this irritating bug. Our users need this function.
    With previous versions of Adobe Acrobat this function worked well.
    When first installing Adobe Acrobat it works but after closing and re-opening it ceases to work correctly.
    This BUG applies to the PRO version only, Reader DC work fine.

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    3 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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18. Slow Acrobat improve usability

    Acrobat new interface, sloooooow, laaggy, bad user experience and usersability design..... awful..... make the tool available and stick to the side for easy access...

    I also keep on crashing... please revert to the last version.. at least that one was working properly... it's not the best but at least it's working.

    Please do proper testing on your systems first before releasing them. You're wasting our money and our time.

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19. Stanley@BeingAliveLA.org

    The new user interface isn't better than the existing one. I don't see a reason to combine the Select and Pan into one. Moving them to the side is counter intuitive. This is the desktop version where the large majority of programs have menu items across the top. Moving them to the side seems like a phone consideration.

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20. No longer can see full file name without hovering

    The new UI doesn't show the full file name anywhere without having to hover over the tab even though there seems to be lots of available space.

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