14234 results found

1. The new UI is no good at all.

   I have used Acrobat for many, many years and this update to the UI is very frustrating. I don't really know why it is confusing, but it is. I don't see why the Tools needed to be grouped into tiny icons in a constant, annoying side-bar, they were much easier to pick and use (especially for newbies who I may teach to use the software in our office) when they were on their own tab, with the smaller handy icons on the right being useful once you understood each tool. It was what made Acrobat the preferred software against other PDF software.

   I use the Measuring Tool a lot. Before there were 3 simple icons added along the top bar (same as most tools), but now I have a large, unnecessary window pane all the way down the left side of the page which is very annoying. I mark up Architectural Designs and now I have an ugly side bar taking up valuable Monitor space, which means my pdf and mark up area is smaller to work with.

   Commenting using shapes, lines, arrows and callouts was neat and tidy before, with all tools clearly shown along the top bar and very easy to find, now they are in drop downs at the left and I am still struggling to find the square, circle and arrow tools, with an extra click to get to each one! I had a colleague give up the other day when I asked him to mark up a PDF for me because he doesn't use the software every day and was really struggling to find the right tools.

   Please, for the love of god, switch it back to the old UI. The simple User Interface is what made Acrobat the best PDF software out there! You had nailed it, and now you've just gone backwards.

   In my attachments, why would you feel the need to put the green marked toolsets along the top which are very clear and easy to access, into a large unnecessary pane on the left with awkward drop downs? It makes no sense to me.

   ALSO, why would you make it harder to find the page scrolling tools? Now down in the bottom right and trying to find "Fit One Full Page" yesterday was driving me crazy.

   Sort it out Adobe, really disappointing updates. Don't try and fix what isn't broken!

   I have used Acrobat for many, many years and this update to the UI is very frustrating. I don't really know why it is confusing, but it is. I don't see why the Tools needed to be grouped into tiny icons in a constant, annoying side-bar, they were much easier to pick and use (especially for newbies who I may teach to use the software in our office) when they were on their own tab, with the smaller handy icons on the right being useful once you understood each tool. It was what made Acrobat the preferred software against other… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Help your users transition to the new look

   The abruptness of this change felt like a slap to the face. I'm sure all the features I use are there . . . somewhere. Why don't you consider helping your users like the new look by using the usage data you're surely collecting to provide users a custom walkthrough of: here's this feature you frequently used, here's that feature you frequently used, oh and did you know you can customize placement of this thing and that. Oh and try this keyboard shortcut for this other thing it looks like you frequently do.

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3. Why the Changes to Page Layouts

   Why do companies feel the need to constantly "improve" on the lay-out and appearance of an applicaiton that works great? I've noticed that many companies are changing the lay-out, appearance or style of their products. Adobe Reader recently underwent a change. Much of the same products are there, just moved to different locations on the page, making for 1) another learning curve 2) frustration as to why things changed. Don't "fix" what wasn't broken.

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4. worst interface on planet earth

   How the **** do you even display the page number you're on? No way to know, because no button is labeled. This **** is garbage. ********.

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5. Allow fillable forms to be marked as a "template".

   Request:
   A Microsoft Word document can be either a .docx or .dotx, the difference is that when saving the .docx, the file is overwritten; when saving the .dotx, a new file is created. I propose a similar feature for PDFs.

   Use Case:
   I've created a fillable PDF and saved it as a PDF to a network share and SharePoint. People have the tendency to open it, fill it out (as they should) and then click save (or Ctrl-S, muscle memory). That commits those filled form fields to the file system such that the next person who opens the file now sees a filled-out form.

   I would like to do something to the file so that "Save" doesn't work. For example, if the file extension were .pdft, and I opened it, it could behave the same as any other .pdf. However, when I chose to save the file, a compliant program would recognize that the preference is to create a new file, not overwrite the existing file.

   Context:
   I propose a file extension change instead of metadata in the file because it is much easier, and doesn't require the PDF standards consortium to get involved. A non-compliant program would just overwrite the file as usual. This means that any PDF program could open a .pdft file simply by, in Windows, right-click, open with, and choosing whatever program; they would see no functional difference. However, a compliant program would make the default save operation require a new file name.

   Such a convention would also be very easy for PDF tools made by other companies to implement more quickly promoting this convention.

   This has been asked of the Adobe Community before: https://community.adobe.com/t5/acrobat-discussions/can-i-create-a-pdf-quot-template-quot-akin-to-word-s-template-dotx-function/m-p/10485536

   Request:
   A Microsoft Word document can be either a .docx or .dotx, the difference is that when saving the .docx, the file is overwritten; when saving the .dotx, a new file is created. I propose a similar feature for PDFs.

   Use Case:
   I've created a fillable PDF and saved it as a PDF to a network share and SharePoint. People have the tendency to open it, fill it out (as they should) and then click save (or Ctrl-S, muscle memory). That commits those filled form fields to the file system such that the next person who opens… more

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   2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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6. Make Acrobat Pro support ARM64 processor, for example Surface Pro X. (aka AArch64, Qualcomm S1, Qualcomm S2)

   Acrobat Pro Desktop works on Windows with Intel and AMD processors, but not with ARM64 processors, so I can't use it on my Microsoft Surface Pro X. The Surface Pro X uses the Qualcomm S1 or S2 ARM64 processors which manage power better, extending battery life and keeping the device cool. Please get a team to work on ARM64 compatibility so customers with such devices can use Acrobat Pro as we did on our older devices with Intel or AMD processors.

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   4 comments  ·  Other  ·  Delete…  ·  Admin →
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7. Bug Report - Acrobat Pro DC hangs on external Javascript editor

   I’m trying to edit Javascript in an external editor. This has worked for years until just now. I’ve tried Brackets and TextWrangler with the same failure. Acrobat launches the external editor, and waits until the editor process is no longer running. This means that you actually have to quit the editor after saving the document in order to make Acrobat respond to your input again. This is fine, it has always worked in the past. But now when I quit the external editor, Acrobat remains unresponsive because it's waiting for the external editor to close, even though it’s already closed.

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   6 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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8. Dark Theme / Dark Mode for "viewing" a pdf.

   Dear Sir,
   Please note that Accessibility Settings for enabling Dark Mode don't always work. They do work but in some cases only. Please see the attached images to understand the issue. It's high time that Acrobat DC should officially support Dark Mode / Dark Theme for viewing a pdf in the same way as the feature is supported on Android version of the software. Dark Mode is partially implemented in the product like the Tools Bar and all but not implemented for viewing a pdf. Please address this issue ASAP. Thank you.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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9. Comments shall not get auto-locked

   I am working with Linde Engineering India (Linde AG) as Engineering consultant. Our daily routine job is to review various suppliers' documentation to meet the client requirement. Supplier submits the document which we review in .pdf using commenting tool. Previously we were using Acrobat 9 for this in Windows7. Now we are using Windows 10 for last more than 1 year and in that, we are only allowed to use Acrobat standard DC Version 2015.006.30033. In this Adobe Acrobat version, we are not able to edit the comments made by our peers / sub-ordinates before sending it back to Supplier easily. For this, we need to unlock each and every comments everytime for editing as well as for moving it to proper place on the document so that the information behind the comment block can be read by the next reviewer clearly. This is consuming a *** lot of time of us which is tedious and not desirable in this digitalized world. We shall have flexibility for the same so that we can work easily. For example, if I have received one supplier document which I have to send it to 3 other engineers for their review. When first reviewer comments, he himself can not edit the comments after some time of commenting or after saving the document some time. Secondly, the second/third reviewer also can not review the complete document as the previous reviewer's comments were locked and not movable so that the information beneath/behind the comment box can not be reviewed. Finally, when that document comes to me after completing the review cycle, my task is to consolidate the comments, arrange the comments and place it appropriately, and rephrase the comments clearly so that Supplier can understand the query/intension of those comments to move faster and resolve the issues. For doing so, I have to unlock each and every comment box every time (our one document can have more that hundreds or some times thousands of the comments). Now, please imagine the amount of work increased at our end. We are very tight with the schedule and we can not used Adobe. We need immediate attention and support from Adobe/Acrobat so that we can use this tool without above explained problem. Your positive and urgent/timely response will be highly appreciated. ALSO PROVIDE THE REQUIRED PLUG_IN OR UPDATE to be run in the same version of pdf which is referred in this description above.

   I am working with Linde Engineering India (Linde AG) as Engineering consultant. Our daily routine job is to review various suppliers' documentation to meet the client requirement. Supplier submits the document which we review in .pdf using commenting tool. Previously we were using Acrobat 9 for this in Windows7. Now we are using Windows 10 for last more than 1 year and in that, we are only allowed to use Acrobat standard DC Version 2015.006.30033. In this Adobe Acrobat version, we are not able to edit the comments made by our peers / sub-ordinates before sending it back to Supplier… more

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   3 comments  ·  Commenting  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminArvind Yadav (Admin, Adobe) responded

   Hi All,
   This is as per the current design, we will keep your feedback in mind.

   Could you please let us know if you are unlocking comments one by one.
   Kindly take a note that you can unlock many/all comments in one go after selecting them in RHP.

   Regards,
   Arvind

10. Keyboard shortcut to show Organize Pages

    Please give the ability to open the Organize Pages Window Pane with a keyboard shortcut command (or the ability for a user to make one). It's an implementation that would have a huge impact on the everyday workflow of our buisness.

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. stop "Recent" screen on opening DC and constantly opening

    Please Please stop the "Recent" screen opening, just put it back to where it was.

    The checkbox that was in Preferences - Catalogue, no longer exists, for windows, (yet it does for Mac)

    Thi sseems also tied into the chssck box to "stop" files opening as you are converting various files into one PDF, as as DC opens the individual files its stops the conversion process with the error "cannot continue as the xxxx file is open" i get round by being ready to close the file as it opens, but this is represents several steps backwards.

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. Provide a way to remove/move Request for signatures button in Office Home ribbon

    In a recent update, Adobe Acrobat added 2 buttons in Microsoft Office applications to "Request for Signatures" and "Create and Share Adobe PDF".

    This integration doesn't appear in the Ribbon or in the Add-ins list, so currently there is NO way to remove/move those buttons. It is a significant problem when you work with documents side by side or in lower resolution displays because they take too much space in the ribbon and force other more important buttons/groups to collapse/hide.

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    18 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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13. Keep "fit one full page" and 'fit to width scrolling" as separate buttons

    Please Keep "fit one full page" and 'fit to width scrolling" as separate buttons and not in one drop down menu. I switch between these two options a lot since I read a lot of scientific publications and I need to go back and forth, zoom in and out a lot. It is really annoying to click twice every single time.

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    6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. I hate everything about the acrobat pro DC menus

    So far I hate everything about the acrobat pro DC menus and it has been 2 years, I keep hoping for an update backward for the old menu.
    Changing the way pdf are managed and adding additional features, is great but why would you change menus commands and locations.
    We are all using computers not tablets, and the so called lighter theme sucks.

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Have Multiple accounts

    Sometimes people have two seperate adobe accounts on one computer. One for work and one personal account. we need to be able to quickly switch between accounts or be able to be signed in with different accounts on different adobe programs,

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    4 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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16. Home/Tools/Document Tabs are intrusive and annoying

    It's pointless to customize and 'show' tool icons in the toolbar, because those tools that I want and use are hidden under the 3 dots. And that happens because Home, Tools, Document, and My Account is stuck permanently and uselessly in the toolbar.

    I have set the program to open multiple files in separate windows, so I don't need the Document tab. The Tools sidebar can be opened by clicking in the margin at the edge of the window, so I don't need that. And if users need to open and close files within the program (can't understand why), then put a non-intrusive Home button somewhere that doesn't eat up needed space in the toolbar. Idea: Make those tabs disable-able so we can use the toolbar for what it was originally intended.

    It's pointless to customize and 'show' tool icons in the toolbar, because those tools that I want and use are hidden under the 3 dots. And that happens because Home, Tools, Document, and My Account is stuck permanently and uselessly in the toolbar.

    I have set the program to open multiple files in separate windows, so I don't need the Document tab. The Tools sidebar can be opened by clicking in the margin at the edge of the window, so I don't need that. And if users need to open and close files within the program (can't understand why), then… more

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Pen and touch input defferenciation

    There is no differentiation between ben and finger touch input und windows tablet pcs. I'd like to hightlight, write etc with the pen and move the page withmy fingers without selecting the "move" tool every time.

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    4 comments  ·  Commenting  ·  Delete…  ·  Admin →
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18. "Create PDF" through Adobe Create PDF cloud service from Word 2016 for Mac does not maintain fonts

    Steps to reproduce:

    • Create Word document in Word 2016 for Mac
      • using League Gothic, Monserrat, and Goudy Old Style fonts
    • Click "Create PDF" under the Acrobat tab in the Ribbon
      • allow it to create with the Adobe Create PDF cloud service
    • Check created PDF

    Expected to see:
    - League Gothic, Monserrat, and Goudy Old Style fonts

    Observed:
    - All fonts replaced with Times New Roman

    OS: macOS 10.13.2
    MS: Word 2016 (version 15.41)
    Adobe: CC, Acrobat Pro DC (version 2018.009.20050)

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    9 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for reporting the issue.
    It is currently under review.
    We will keep you posted.

    Thanks
    Tanvi

19. Set default scale for Measure Tool

    Ability to set the default scale (other than 1=1) for all future PDF docs.
    AND the ability to set the scale for each individual PDF docs that will remain assigned to that PDF even if you exit Adobe Acrobat and re-open it. I'm an engineer, and work with various different scales, so it would be very beneficial for each PDF, if the user set scale would remain locked with each document, so you don't have to re-establish the scale after exiting and re-opening Adobe Acrobat.

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20. Printing locally from Adobe Acrobat Pro DC has never worked despite multiple "fixes"

    I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply not a valid workaround. In this day and age, this shouldn't even be an issue

    I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply… more

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    8 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    HI Ginger,

    Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.

    Thanks
    Ritesh