677 results found

1. Bug: Microsoft pen not auto detected

   I have a Microsoft Surface Book 3 & Surface pen. Adobe DC used to automatically recognise my pen for markup, and I used my finger to scroll.
   about 3-6 months ago, I lost this ability. (yes, "Auto detect pen hardware to enable markup" is ticked in preferences)

   At the moment, the pen only works like a second mouse.

   So far, I have removed and re-installed Adobe. Auto pen detection did work for 1 PDF but stopped working again.
   I've also re-installed the pen drivers, but this has not helped.

   Auto detect pen for markup works perfectly okay in Microsoft Apps like whiteboard, OneNote, Excel etc.

   I have a Microsoft Surface Book 3 & Surface pen. Adobe DC used to automatically recognise my pen for markup, and I used my finger to scroll.
   about 3-6 months ago, I lost this ability. (yes, "Auto detect pen hardware to enable markup" is ticked in preferences)

   At the moment, the pen only works like a second mouse.

   So far, I have removed and re-installed Adobe. Auto pen detection did work for 1 PDF but stopped working again.
   I've also re-installed the pen drivers, but this has not helped.

   Auto detect pen for markup works perfectly okay in Microsoft Apps… more

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2. Create a tool to create expandable and retractable sections within a Form

   Adobe Pro needs to have a feature to create expandable drop down lists. I have seen it in other products, but it fits well with the PDF Pro.

   I would like to be able to create easy drop down check lists, divided by topic, so the user can expand the form in the areas they need. This will reduce time for the customer to have to scroll through the document to find what they are looking for and will increase the functionality of the document.

   I would like it to contain a plus box and minus box, so people can expand and retract the document if sections do not apply to what they need.

   Adobe Pro needs to have a feature to create expandable drop down lists. I have seen it in other products, but it fits well with the PDF Pro.

   I would like to be able to create easy drop down check lists, divided by topic, so the user can expand the form in the areas they need. This will reduce time for the customer to have to scroll through the document to find what they are looking for and will increase the functionality of the document.

   I would like it to contain a plus box and minus box, so people can… more

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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3. Standard Settings for PDF Maker

   For preparing manuals with PDF maker of Acrobat Pro, it is urgently required to be able to save more standard settings.

   I want new PDFs to be opened as a standard with bookmark window and page, as well of Zoom in full window size.

   This option must be saved individually for each PDF right now.

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4. Why is Acrobat (Reader?) such an unmitigated mess?

   Supposedly, I have Acrobat Reader installed - I honestly can't even tell. That's what the menu has anyway, "About Acrobat Reader". Everywhere else it's just "Adobe Acrobat". I clicked on Share feedback, it took me to this page - "Acrobat for Windows and Mac". But in that long list on the left, there's a separate link/section "Acrobat Reader for Windows and Mac". Like I said, I can't even tell this much, not with any certainty. And then, supposedly, it's "DC", the version that came after 11 (or was it XI?), but then the About section only says 2025.001.21151. I can't even.

   On to Preferences, my main grudge. It's an INSANE amount of settings. And the list of pages can be scrolled easily, even with a touchpad. But then select General, and the page suddenly grows, in a way that cuts off the bottom part, and the scroll bar is now on the right edge of the window, to support THAT insane long list of general settings... and it doesn't even work, unless actually operated with the cursor, and even then it's "move the scrollbar first, the list will jump to the new position upon release", not a continuously scrolling list as one would expect. No wheel/gesture scrolling anymore at all. And during this all, the OK and Cancel buttons are stuck at the very bottom, not visible unless we actually scroll to the bottom. Which only works in that insanely-stuck-in-the-past way as described above. Security - the same, grows the window compared to many others, and then still leaves the OK/Cancel buttons cut off at the end. I can't even.

   I wish Acrobat Reader, ACTUAL Acrobat Reader still actually existed. That's all I need: a simple PDF reader. Access to cloud storages might be nice, but everything else is completely superfluous. I don't need measuring and forms and signatures and commenting and spellchecking and RSS(??) and ADS and plugs everywhere for paywalled features, I MOST DEFINITELY DO NOT NEED OR WANT AI IN ANY WAY SHAPE OR FORM.

   I just do wish THE supplier of the PDF format had a simple, no-nonsense READER app, like it used to. I don't need a funky, bloated, performance hog of a UI - but I do wish the app had a modern, actually sensible, consistent UI throughout. Instead of a mess of an unprofessional mix of parts that look like they belong in the 2020s and others that look AND FEEL like they're stuck on Win95. With all the money the company has the gall to ask, and thus makes, it's ludicruous what an absolute mess this supposedly simplest piece of software is. It's ludicruous to think that any number of people work on it and think this is fine, the way this is is fine. It's ludicruous to think how many layers of approval it must go through, and nobody raises an eyebrow at any part of it.

   Supposedly, I have Acrobat Reader installed - I honestly can't even tell. That's what the menu has anyway, "About Acrobat Reader". Everywhere else it's just "Adobe Acrobat". I clicked on Share feedback, it took me to this page - "Acrobat for Windows and Mac". But in that long list on the left, there's a separate link/section "Acrobat Reader for Windows and Mac". Like I said, I can't even tell this much, not with any certainty. And then, supposedly, it's "DC", the version that came after 11 (or was it XI?), but then the About section only says 2025.001.21151. I can't… more

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5. Don't move the document zoom after using "Set Page Boxes"

   If you use the "Set Pages Boxes" and apply the entered correction with "OK" the scrollbar moves to the top of the side. So I have to scroll down again to check my correction. If you have to work really detailed, it's quite annoying to scroll down again and again....

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   Need Info  ·  Vivek Chandra responded

   Hi Sarah

   I tried and the scroll bar does not move for me. Can you please share the exact options/steps you are using.
   Or if its specific to some files, can you please share the files with us?

   Thanks
   Vivek

6. Choose pages option in Combine

   As with Acrobat 9 Pro, your new DC versions needs a "choose pages or select pages" option when combining multiple documents into one pdf. The old version easily allowed you to select the individual document, and enter that you wanted to include only pages 1-22, 56-68, 543. Only these pages would be included. With DC I was just told by your customer support team that I would need to expand the document, and scroll through what could be a 1,000 page document and hand select the pages I need. Will not purchase program if this is the only way to select pages.

   As with Acrobat 9 Pro, your new DC versions needs a "choose pages or select pages" option when combining multiple documents into one pdf. The old version easily allowed you to select the individual document, and enter that you wanted to include only pages 1-22, 56-68, 543. Only these pages would be included. With DC I was just told by your customer support team that I would need to expand the document, and scroll through what could be a 1,000 page document and hand select the pages I need. Will not purchase program if this is the only way to… more

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   Resolved  ·  mrraj@adobe.com responded

   Hi Liz G,

   Sorry for the late reply.
   Selecting page range for combing is already present in combine feature of Acrobat.
   After adding the file switch to list view of combine and Select the pdf you want to choose mention the range and click on “Page Range”. choose your page range (eg 1-5,10-12 etc). Combine to get desire result.

   Thanks,
   Mridula

7. Acrobat PDF from Word 365 Outlined Level 1 Style Maps to Wrong Page in PDF

   This issue applies to MS Word 365 with Acrobat DC Pro Add-in.
   Word version: Microsoft® Word for Microsoft 365 MSO (Version 2201 Build 16.0.14827.20158) 64-bit
   Adobe Acrobat DC version: 2022.001.20117
   Background story:
   When the MS Word 365 Acrobat add-in is used to create a PDF (with create from headings selected in the Adobe preferences), bookmarks are created in the PDF output navigation panel as expected (refer to fig 3), but some of the headings do not link to their correct page when you click on them (they all default to page 1, top of the document). The affected styles are not MS Word headings as such but custom styles with MS Word paragraph Outline Level set to Level 1.
   In contrast, if I use the MS Word Save as PDF, the custom outline level 1 styles again appear in the PDF output navigation bookmarks and they all link to their correct pages in the PDF output document.
   Three support screen shot files are attached to aid this post as follows:
   Fig 1. word-custom template-outline-structure.jpg (this shows the basic structure of the source MS Word document).
   Fig 2. word-acrobat-addin-preferences-set.jpg (this shows the Acrobat addin prefrences set to headings).
   Fig 3. pdf-output-from-word-acrobat-addin-save-as-pdf.jpg (this shows the pdf output created from the source MS Word document. The Outline 1 style are all those above ‘List of Acronyms’.
   This triggers the question, how does Acrobat DC Pro recognize a MS Word 365 style as a heading and what determines how it automatically maps to the correct page. Is this a bug or a feature?

   This issue applies to MS Word 365 with Acrobat DC Pro Add-in.
   Word version: Microsoft® Word for Microsoft 365 MSO (Version 2201 Build 16.0.14827.20158) 64-bit
   Adobe Acrobat DC version: 2022.001.20117
   Background story:
   When the MS Word 365 Acrobat add-in is used to create a PDF (with create from headings selected in the Adobe preferences), bookmarks are created in the PDF output navigation panel as expected (refer to fig 3), but some of the headings do not link to their correct page when you click on them (they all default to page 1, top of the document). The affected styles are… more

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8. I updated to the latest version and now cannot scroll from one page to another using my keyboard scroll (arrow) key.
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9. Display proper roman numeral page numbers

   Is there no way to properly display the page number labels in the "Go to a specific page number" box (the circled area of the attached screenshot)? For example, I'm on page ix, which is properly labelled ix (as shown in the Pages panel), but the box shows "9" rather than "ix". (I do realize this is because it's the ninth literal page in the file.) Then if I actually go to page 9, that gets displayed as "21". Although, note that I'd have to scroll away from page ix in order to type "9" in that box and actually get to page 9(/21). If I'm still on page ix and I type "9" into the box and hit enter, I just remain on page ix. Seems like quite the silly flaw. In previous versions, the roman numeral page numbers displayed correctly and this wasn't an issue.

   Is there no way to properly display the page number labels in the "Go to a specific page number" box (the circled area of the attached screenshot)? For example, I'm on page ix, which is properly labelled ix (as shown in the Pages panel), but the box shows "9" rather than "ix". (I do realize this is because it's the ninth literal page in the file.) Then if I actually go to page 9, that gets displayed as "21". Although, note that I'd have to scroll away from page ix in order to type "9" in that box and actually… more

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10. Reduplicating Comments at Random

    The latest Acrobat is TERRIBLE!! Not only are old tools missing (page scroll is the worst!) but after adding a comment to page 1 of a document I was reviewing, I find it has also been posted on pages 2, 3, 5, 8 and on...

    Attempts to revise the text of a comment I added a few minutes earlier are thwarted. Acrobat no longer allows a user to revise their own entries??

    As I read the comment in the forum, there seems to be enough frustration with what this version has done, that simply providing access to download and use the previous version -- until you work out a few of the most egregious bugs -- the only reasonable option.

    PLEASE, PLEASE, undo the mess that has been released on us without warning.

    The latest Acrobat is TERRIBLE!! Not only are old tools missing (page scroll is the worst!) but after adding a comment to page 1 of a document I was reviewing, I find it has also been posted on pages 2, 3, 5, 8 and on...

    Attempts to revise the text of a comment I added a few minutes earlier are thwarted. Acrobat no longer allows a user to revise their own entries??

    As I read the comment in the forum, there seems to be enough frustration with what this version has done, that simply providing access to download and use… more

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11. Display bugs

    When I scroll through the pages of the pdf many display problems appear (see video).

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12. Update

    I recreate a new post instead commenting last one, just to make sure it was taken as important it’s supposed to be, as a critical issue!
 Hoping you could create another hot fix for this major problem. 
We are now on macOS Sonoma 14.2.1 and Acrobat Pro version 2023.008.20458. 

    1: when we use Text tool and select a text to modify all the page became white and we cannot see anything.
    2:There is also another problem when we scroll the pages, everything become white also.
    3: We are no longer even able to check the preflight result, blank pages again.
    It seems that no one from Adobe or Enfocus is actually using this version, as the problem would probably have been solved by now. Enfocus are aware since December 20 and nothing was done. This is our work tools, everything we done all day is using those tools. It's not possible for you to make an update to solve this? Each time Adobe make an update, that's create more problem we never imagine possible.

    I recreate a new post instead commenting last one, just to make sure it was taken as important it’s supposed to be, as a critical issue!
 Hoping you could create another hot fix for this major problem. 
We are now on macOS Sonoma 14.2.1 and Acrobat Pro version 2023.008.20458. 

    1: when we use Text tool and select a text to modify all the page became white and we cannot see anything.
    2:There is also another problem when we scroll the pages, everything become white also.
    3: We are no longer even able to check the preflight result, blank pages… more

    3 votes

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13. FRQ: Display page labels as well as page indices on page indicator

    With the old user interface for Acrobat, the page indicator in the toolbar used to display the current page label in addition to the current page index. This is useful for documents that have multiple sections each with their own page numbering, e.g. a preface with roman numerals i thru xix before the first page numbered 1. It was also useful to be able to enter a page number and be taken to the page with the corresponding label rather than just to the page at that index.

    However, since the launch of the new Acrobat user interface, page labels are no longer displayed on the page indicator. It is still possible to enter page labels and navigate to the corresponding page, but we can no longer see the page labels when we scroll through the document.

    I would prefer if the page indicator was able to display the current page label as well as the current page index, as was the case with the old interface for Acrobat.

    With the old user interface for Acrobat, the page indicator in the toolbar used to display the current page label in addition to the current page index. This is useful for documents that have multiple sections each with their own page numbering, e.g. a preface with roman numerals i thru xix before the first page numbered 1. It was also useful to be able to enter a page number and be taken to the page with the corresponding label rather than just to the page at that index.

    However, since the launch of the new Acrobat user interface, page… more

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14. Be able to adjust width of Tools Pane by selecting the frame and moving it left or right. (Acrobat Standard DC 20.006.20034)

    Most GUI based applications allow the end user to adjust width of a page by grabbing the frame and moving it left or right.

    In my specific case, I am editing forms and the Tools pane shows the field names, which is nice, but I have to scroll the window to read the full names. There is a scroll bar on the bottom but this reduces the utility of the feature.

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15. reviewing a form

    I have a form which I'm sending out for review.

    The text boxes have a scroll option to allow the user to see all the text.

    When I send it out for review the person reviewing cannot see the text the doesn't fit in the text box and there is no longer a scroll option.

    Any ideas how to correct this issue?

    2 votes

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
    Declined  ·  Bhavna Negi responded

    Closing this for now until we have further info on the request.
    Can revisit later

16. Add link to header/footer

    It would be great to be able to have links available in the headers/footers feature. This would help tremendously with very large doc’s with more than 100 pages, particularly if the reader of the document tries to jump from one section to another.

    This would help if one tries to create ‘Back to home page’ links on every page in a large pdf document. Say, one creates a ‘Table of Contents’ in the beginning of the deck, with links to every section in the deck. Once you get to the respective section (e.g. pages 120-150 in the deck), it would be great if the reader of the doc could just hit a ‘back to home page’ link at the top of the page that would take him/her back to the table of contents. This would make the pdf document truly ineractive, as it would allow the reader of the document to easily jump from one section to another, without having to scroll through hundreds of pages.

    Right now this could be achieved only by using the Rich Media / Button feature, but this only works on computers, not iPhones or iPads.

    Thanks

    It would be great to be able to have links available in the headers/footers feature. This would help tremendously with very large doc’s with more than 100 pages, particularly if the reader of the document tries to jump from one section to another.

    This would help if one tries to create ‘Back to home page’ links on every page in a large pdf document. Say, one creates a ‘Table of Contents’ in the beginning of the deck, with links to every section in the deck. Once you get to the respective section (e.g. pages 120-150 in the deck), it would… more

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    3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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17. "Update" causes significant issues Adobe Acrobat DC (Professional) - BUG FIX NEEDED

    I need help about some significant problems that arose after a recent Adobe "Upgrade" - which is really a "Downgrade" in Acrobat DC Professional.

    I've searched other posts on the Community for this issue on Windows and did not find any (there were some similar Mac problems).

    It seems crazy to me that Adobe managed to mess up simple things like scroll bars in a recent "upgrade".

    There are no scroll bars on my version of Adobe Acrobat and I've tried some of the other threads on the community. Adobe will also no longer remember the last view settings.

    I challenge someone from Adobe to provide a simple yet effective fix to this problem - one that should never have arisen.

    Issue #1
    I've checked off "Restore last view settings when reopening documents" yet Adobe does not do this. For example, I need to press F8 each time I open Adobe to show the toolbars. So the check mark - it doesn't work!

    2 No Scroll Bars

    Some of the other posts I've seen online show an option under "Page Display" and "Page Content and Information" with a dialog box to "Always show scroll bars". As you can see in the screen shot below, there is no such option.

    As can be seen below, there are NO scroll bars, even when hovering on the edge of the document.

    I'm curious how to fix this and how Adobe managed to introduce such a significant bug into a recent "upgrade". Where is product testing?

    I also posted this in the Adobe Community with no one offering solutions.

    https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-dc-professional-quot-upgrade-quot-no-scroll-bars-and-does-not-remember-last-view/m-p/14644446?profile.language=en#M465058

    I need help about some significant problems that arose after a recent Adobe "Upgrade" - which is really a "Downgrade" in Acrobat DC Professional.

    I've searched other posts on the Community for this issue on Windows and did not find any (there were some similar Mac problems).

    It seems crazy to me that Adobe managed to mess up simple things like scroll bars in a recent "upgrade".

    There are no scroll bars on my version of Adobe Acrobat and I've tried some of the other threads on the community. Adobe will also no longer remember the last view settings.

    I… more

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18. Be able to widen the tools panel

    Currently you have to scroll the tools panel to see long form field names. It would be more user friendly to be able to see the whole name.

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19. idea

    Searching for a word or phrase inside a very big pdf consisting of thousands of pages will often freeze/not responding or take extremely long to return results. Can a feature be added where you can select a certain amount of pages to be isolated for the search and/or select a bookmark or tree branch to be isolated for a search thereby only indexing a section of the pdf for your search term.

    This is a headache my whole team at my company consisting of over a thousand employees are facing on a daily basis.

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20. Measurements keep disappearing

    I am having an issue trying to do takeoffs on my architectural plans. I measure everything out and mark up drawings to send out for pricing and all my measurements disappear. If I scroll out or in I can no longer see them

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