10756 results found

1. Make Tools easier to access

   In the new version od Adobe Acrobat (Pro DC) I can now longer show the highlight tool and other tools on the top toolbar - I need to click a few times to show the Comment tools. This wastes a lot of time.

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2. Bug - Name in top Right Corner Constantly Changes

   I have changed my name a few months ago. When my account was created I went by a different name. I have updated my account to show my new name. It seems like every .pdf I open shows a different name. Sometimes it shows my old name and sometimes my new name. I have tried signing completely out and back in, same issue. It happens randomly. Steps to re-produce the issue is to just open a .pdf file. Environment - Windows 10, domain joined computer.

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3. Requests

   Please make it so the fonts are WYSIWIG. It's incredibly frustrating to look at an enormous list of fonts and have no idea what they look like. Also, it would be nice to see Arial in there! Thanks.

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   Under review  ·  1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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4. cannot open after change to win10

   cannot open after change to win10

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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

5. It would be great to set a default font AND color when editing a document.

   It would be great to set a default font AND color when editing a document.

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   Resolved  ·  5 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. 1. Default Order when combining PDF Files

   I suppose this is a new idea, because it's not really a bug. Here's the summation of my problem/idea:

   I scan files to my email using our copy machine/scanner. I then open and combine these files into single binders using AA Pro DC. To do this, I use the "Create PDF" tool from the tools menu, and then, from the "Create a PDF from any format" menu that appears, I select the "Multiple Files" and "Combine Files" option. When I click on the "NEXT" box, I can then choose to "Add Open Files," which is the option I use most often.

   However, when I "Add Open Files," and select the files I want to include, the order in which the files arrange themselves is always backward. The files will arrange themselves in reverse order, from highest number to lowest, rather than lowest to highest. I can rearrange them by dragging them into the correct order, but if I have a number of documents it takes some time, so it would be helpful if there was a way for them to default the other way around - lowest file number to highest.

   For example, in my email inbox I currently have 5 separate PDF files attached to 5 separate emails that were created from a single scanned document, which contained 94 pages. The attachments are named by the copy machine/scanner as "0898001; 0898015; 0898037; 0898056; and 0898_079," indicating the cumulative number of pages in the document. (ie. The first PDF file contains pages 1-14, the second pages 15-36, the third pages 37-55, etc.)

   However, when I combine them into a single file in AA Pro DC, they always initially arrange themselves in reverse order, so that 0898079 is in the first position, and then 0898056, etc. I can drag them into the correct order before the single file is actually created, but it would be helpful if they defaulted the other way around.

   Thanks so much.

   I suppose this is a new idea, because it's not really a bug. Here's the summation of my problem/idea:

   I scan files to my email using our copy machine/scanner. I then open and combine these files into single binders using AA Pro DC. To do this, I use the "Create PDF" tool from the tools menu, and then, from the "Create a PDF from any format" menu that appears, I select the "Multiple Files" and "Combine Files" option. When I click on the "NEXT" box, I can then choose to "Add Open Files," which is the option I use most… more

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   1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi Jeff

   You can simply sort them in increasing or decreasing order by switching to List View instead of Thumbnail View while combining the documents in Acrobat.
   You can refer the following link to know which button is for List View.

   https://helpx.adobe.com/acrobat/using/merging-files-single-pdf.html

   Let us know if that solves your purpose.

   Thanks
   Tanvi

7. When starting, open documents previously open

   Often I'll have 5-10 documents open at once - they are constantly in use. When I close Acrobat they are all closed. and when I re open Acrobat I need to reopen all the documents. It would be nice if it would veryt simply open all of the files open when it was last closed.

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8. Adobe Sign modifications after signature

   Creator should be able to modify document after signature, but to be sent to other signed party for approval.

   14 votes

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   2 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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   Amboo Srivastava responded

   Thanks for raising a feature request.
   We would forward it to the management and let you know whenever we add this support.

9. Can not open file on disk --> windows 10 & PPRO CC 2017 11.1.1
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   Under review  ·  Pratyush Dhoundiyal responded

   Apologies for the trouble, can you provide the Acrobat version you are using.

10. PDF's getting stripped from email

    When I send emails with PDF's as attachments, the PDF's are not showing up in the email at the recipient's end. Word and XL doc's , etc. work just fine... WTF?!

    2 votes

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    Need Info  ·  Pratyush Dhoundiyal responded

    I am not sure if this is an Acrobat issue. But still, are you facing this issue with any particular email client?

11. [BUG] (new) preflight libraries, scripts cannot call profiles outside current library

    BUG report:
    [ISSUE]
    1. Preflight profiles outside last used preflight library (a new feature) cannot be called by scripts
    [STEPS TO REPRODUCE]
    2.1. Import a preflight profile into the Standard preflight library
    2.2. Change preflight library and execute a profile from another library
    2.3. Use a JavaScript call to launch the profile installed in step 2.1, i.e. Preflight.getProfileByName(name)
    (Documentation: http://help.adobe.com/en_US/acrobat/acrobat_dc_sdk/2015/HTMLHelp/Acro12_MasterBook/JS_API_AcroJS/Preflight_methods.htm?rhtocid=_6_1_8_55_0_3#TOC_getProfileByNamebc-4)
    2.4 Profile cannot be found
    [ENVIRONMENT]
    3. Windows 10, Acrobat Pro DC 2017.009.20044
    [EXPECTED RESULT]
    4. The Profile installed under 2.1 should be executed
    [OBSERVED RESULT]
    5. The Profile cannot be executed by the script.

    [Further comment]:
    Preflight libraries are a new feature. They cannot be selected via the Script API. I now have to tell script users not to change the preflight library, which some of them often do. Clearly the JavaScript call should look for the preflight profile in all libraries - or there should be a documented way of executing a profile regardless of a user's previous preflight activities.

    BUG report:
    [ISSUE]
    1. Preflight profiles outside last used preflight library (a new feature) cannot be called by scripts
    [STEPS TO REPRODUCE]
    2.1. Import a preflight profile into the Standard preflight library
    2.2. Change preflight library and execute a profile from another library
    2.3. Use a JavaScript call to launch the profile installed in step 2.1, i.e. Preflight.getProfileByName(name)
    (Documentation: http://help.adobe.com/en_US/acrobat/acrobat_dc_sdk/2015/HTMLHelp/Acro12_MasterBook/JS_API_AcroJS/Preflight_methods.htm?rhtocid=_6_1_8_55_0_3#TOC_getProfileByNamebc-4)
    2.4 Profile cannot be found
    [ENVIRONMENT]
    3. Windows 10, Acrobat Pro DC 2017.009.20044
    [EXPECTED RESULT]
    4. The Profile installed under 2.1 should be executed
    [OBSERVED RESULT]
    5. The Profile cannot be executed by the script.

    [Further comment]:
    Preflight libraries… more

    4 votes

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12. Apply Security Settings to Multiple Files

    You should be apply to apply security settings, i.e. password protect multiple files at once just like you can add a header/footer to multiple files at once.

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    1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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    Resolved  ·  cdas responded

    Dear User,

    You can create a new policy template from Protect—Encrypt—Manage Security Policies—New (create the new security settings that you want to apply) and save it as a template.
    You will still need to open the files individually and apply the template on each file. But this would be an easier way around.

13. DC Reader is the Microsoft Vista of document readers

    If you have the "new" DC Reader...get rid of it.
    it's slow.
    it's choppy.
    The phrase "Not Responding" shows up more than a taxi in New York City.
    This has got to be the crappiest Adobe product I've ever had the displeasure of working with.
    I've told my company's IT department to start looking for something else.
    Acrobat Reader DC is pure American ****.

    1 vote

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    Need Info  ·  Pratyush Dhoundiyal responded

    I suggest you update your Reader to the latest version and if you still face any issues please elaborated them and allow us to help you.

14. I am using Adobe Acrobat Pro XI in Windows 10. The software always stall and stop working

    I have using a registered Adobe Acrobat Pro XI. Lately I have upgraded by operating system to Windows 10. The registered Adobe Acrobat Pro XI always stop working and reported error.

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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

15. OCR Japanese (maybe other language, too)

    This is a bug report.

    In macOS,
    'language' of application and OCR language have to be the same.
    Otherwise it won't work.

    In Windows,
    this bug doesn't exist.

    Details are discussed as following.
    https://forums.adobe.com/thread/2353148
    https://forums.adobe.com/thread/2353145

    3 votes

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    Under review  ·  7 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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16. "Edit any PDF"

    Please stop sending out emails that say it is quick and easy to edit a PDF without qualifying what is possible and what the consequences are. I have several clients who now think it is possible to edit PDFs, but the reality is that it is NOT possible to do so professionally.

    The end result of clients editing PDFs is that version control is lost from the original files that generated the PDF, artwork needs to be recreated to match the edited PDF and because there appears to be no way of tracking what the client has changed, the clients then need to re-proof the entire document. The clients are also unable to make any form of accurate edits as they don't generally have the correct fonts available.

    Edited PDFs are unsuitable/unreliable for sending to a printer for offset printing. You are unable to edit a PDF without spacing and alignments getting messed up and you simply do not have enough control to maintain anything other then the most basic layout.

    It is reckless, unprofessional and incredibly frustrating that you continue to send emails out encouraging people to edit PDFs. It is costing people a lot of time and incurring unnecessary costs to fix files when someone edits a PDF.

    Until you have the technology to make this feasible could you please stop claiming that editing PDFs is a good idea, or to be encouraged.

    it is NEVER a good idea to edit a PDF. A PDF is simply a format for delivering the final document. It should never be treated as a live file to be worked on.

    Please stop sending out emails that say it is quick and easy to edit a PDF without qualifying what is possible and what the consequences are. I have several clients who now think it is possible to edit PDFs, but the reality is that it is NOT possible to do so professionally.

    The end result of clients editing PDFs is that version control is lost from the original files that generated the PDF, artwork needs to be recreated to match the edited PDF and because there appears to be no way of tracking what the client has changed, the clients… more

    3 votes

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    Resolved  ·  1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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17. Bug: missing font styles in Acrobat DC for Mac

    When editing a PDF, I can't select some font styles (e.g. "Futura Condensed" is not available in dropdown).
    There was no problem with Acrobat XI.

    Adobe Acrobat DC (2017.009.20044 / French language)
    macOS Sierra 10.12.5

    2 votes

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    Resolved  ·  3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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18. drag and drop

    With version "8" I was able to drag and drop pages from one window to another. Very useful when making changes to large documents. Reprint one corrected page as a single PDF page then drag and drop it into the final document, then delete to old page. I will miss being able to use this technique. It was fast and direct.

    1 vote

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    Resolved  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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19. Signature not synced

    Signature Created in Adobe Fill and Sign Mobile App is not available in Desktop Version of Acrobat. Signatures are not getting synced. Even though the Adobe ID is same.

    3 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    We apologise for the issue you are facing. We are however not able to reproduce it.

    Can you please try the following steps and let us know your results:
    1. On Desktop, sign out from Reader/Acrobat
    2. On Mobile, sign in with your Adobe id, create a signature/initials and wait for sometime (for signature to sync). Try to sign a simple PDF document
    3. On Desktop, launch Reader/Acrobat, sign in now, open a PDF and go to Fill &Sign app. Open a simple PDF and try to add signature/initials now. Do you still not see the signature created on mobile? Please let us know

    Thanks
    -amboo

20. Collaborate Feature not available in Document Cloud Files

    Collaborate Feature not available in Document Cloud Files, it is available in Creative Cloud files. Please include this option

    Also there are no Shared PDF option, where in we can store a PDF on cloud and have a team to work on it. Just like in Foxit Or Sharepoint

    5 votes

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminmeaggarw (Admin, Adobe) responded

    Thanks for reaching out to us. For supporting collaborative viewing of PDF, Acrobat has come up with Send for Review option via the share button where the PDF is stored on the cloud and the team can add comments which will be visible to other users also with whom the file is shared.