1911 results found

1. How do you take a confidential document _OUT_ of the cloud?

   I'm working on a confidential PDF document, locally on my encrypted drive, and accidentally clicked on the "link" icon which immediately began sharing the document to the cloud. There is no cancel button. There is no way to stop it. My only recourse is to wait until the file finished uploading to cloud storage, and then manually delete it. This is a serious privacy violation.

   First, uploading a local file to cloud storage should be simple, but not so simple as inadvertenly clicking an unlabled icon in the toolbar.

   I know you're seriously pushing people to use your cloud storage, but you have to account for the people who cannot share files on a network, for various reasons.

   (For anyone reading this saying, "if it's so secret be careful what you click on," this is not my first time using a computer. There is no reason for a single, tiny icon, next to other tiny icons, to instantly make copies of your file on the internet that you have to now find and delete—and assume there is not network trash folder it's still residing in.)

   Second, every progress bar has a Cancel button. "Oops, didn't mean to do that," and stop it before it finishes. I'm not reformatting a hard drive or installing system updates — it's copying a file. I should be able to cancel it.

   Finally, which copy am I now working on? I'm working on a local file. That file gets copied to the document cloud. Which file am I looking at? The local one? or the copy? When I continue to make edits, which file contains the edits? When I click that icon 3 more times, hoping it will cancel the copy operation, and it instead makes 3 more copies of the file, which of those will contain the edits I just made?

   I'm working on a confidential PDF document, locally on my encrypted drive, and accidentally clicked on the "link" icon which immediately began sharing the document to the cloud. There is no cancel button. There is no way to stop it. My only recourse is to wait until the file finished uploading to cloud storage, and then manually delete it. This is a serious privacy violation.

   First, uploading a local file to cloud storage should be simple, but not so simple as inadvertenly clicking an unlabled icon in the toolbar.

   I know you're seriously pushing people to use your cloud storage,… more

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2. [BUG] Some Files Attached To PDF Cannot be Loaded or Saved With Certain Names.

   Bug: PDF Attachments of Certain Names Cannot Be Loaded or Saved.

   Factors: The Bug does not exist in other reader programs. Attachment files of all names are accessible in both Foxit Reader and Mozilla Firefox. That is to say, the error pdf attached works as intended in those programs. Because of this, we doubt this is a symptom of our PDF creation tools. We deduce it is only an issue of Adobe's Acrobat Products.

   Process: The PDFs in question (Attached Error and Working) were created using pdf-lib in JavaScript. The file data was downloaded in a JavaScript Environment and Packaged via pdf-lib's "attach" method. In the attached working pdf, the files were attached with a generic name based on the order received (format: myFile[i].pdf). In the attached error pdf, the name was gathered from a received JSON object, then mapped as a parameter of the "attach" method. Both contain the same file data, with different file names. In both cases, the data integrity was verified by loading the data as the blob came in, prior to attachment. Finally, we passed in the string directly via a string literal, rather than the derived JSON name, with the same results. When accessing from Acrobat, the working pdf opens all attached files as intended. When the error pdf is accessed in Acrobat, attempting to open some (but not all) files will not result in the file opening. Attempting to save those files to another folder will result in an error (image attached).

   Version(s) Verified: Acrobat Reader 2022.003.20322, Acrobat Pro DC (Classic) 2015.006.30527

   Bug: PDF Attachments of Certain Names Cannot Be Loaded or Saved.

   Factors: The Bug does not exist in other reader programs. Attachment files of all names are accessible in both Foxit Reader and Mozilla Firefox. That is to say, the error pdf attached works as intended in those programs. Because of this, we doubt this is a symptom of our PDF creation tools. We deduce it is only an issue of Adobe's Acrobat Products.

   Process: The PDFs in question (Attached Error and Working) were created using pdf-lib in JavaScript. The file data was downloaded in a JavaScript Environment and Packaged… more

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3. Bug: no key binding of custom menu

   Brief title: Bug: no key binding of custom menu
   Steps to reproduce the issue: Adding a (sub)menu item through javascript API e.g. app.addSubMenu('CustomScripts', '', 'File', 0)
   Environment (OS, other related application versions, etc.): Windows 7 running Acrobat 2019.008.20081
   Expected result: An alphanumeric key binds to the item name. In the example above, since "C" is binds to Close of File menu item, binding of "u" is expected to the custom menu item named "CustomScripts"
   Observed result: No alphanumeric key binding. A user using keyboard can only navigate through arrows, which is tedious and not accessible friendly.

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4. customize right click menu

   right click menu is full of useless icons. all i need is copy, paste, print, delete and rename. all of these except print are at the bottom of the list. WHY?

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   0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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5. Resize Files of Extracted Pages

   In Acrobat Acrobat, when one extracts pages from a large file the extracted page seems to retain an incredible amount of unnecessary data. The result is often a single page PDF document that is nearly as large as the full source file. If there is not already a simple fix for this I am unaware of, it would be fantastic if Acrobat would only extract the data for the page(s) being extracted in the new file.

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6. Better Program...

   Even the system for voting is screwed up! We are not all "computer geeks"! Your program sucks! I pay a small fortune for a program/service that is almost completely unusable. If I could find ANY way to replace it or work without it, I would be happy to pay and even bigger fortune for the satisfaction of putting you idiots out of business. As you can tell, I AM NOT HAPPY with this stupid, confusing, undependable, unreliable P.O.S. computer program. I should not have to leave frustrated and angry every time I attempt to use Adobe or try to edit, sign or create a PDF. GET YOUR ACT TOGETHER!!! I doubt you'll comply, but PLEASE respond. Dave Shields, dshields@lcwhitford.com or 585-8089-6634. You have NOT pleased me.

   Even the system for voting is screwed up! We are not all "computer geeks"! Your program sucks! I pay a small fortune for a program/service that is almost completely unusable. If I could find ANY way to replace it or work without it, I would be happy to pay and even bigger fortune for the satisfaction of putting you idiots out of business. As you can tell, I AM NOT HAPPY with this stupid, confusing, undependable, unreliable P.O.S. computer program. I should not have to leave frustrated and angry every time I attempt to use Adobe or try to… more

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7. PDF OPTIMIZING TOOL FOR ACROBAT PRO DC VERSION

   The current Acrobat Pro DC Version has omitted 4 Image enhancing features (Deskew, Background Removal, Descreen, & Text Sharpening) & I feel that they should be implemented-edited into the latest Acrobat Version to make it complete. These are very important features.

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   2 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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   Resolved  ·  Lovekesh garg responded

   Option is available in Acrobat DC as well. Serach for Optimize PDF and select “Optimize scanned Documents.”
   Its available under Filters option.
   Thanks.

8. Comments are slipping when opening a single comment

   If I double-click on a comment it rises in the height (because of the post-button). Sometimes it rises also without double clicking, just on one click! If I click on the next comment the comment before shrinks and the current comment rises. So the complete list AND the current comment slips up. So if I have al list of 1000 comments and copy every comment-text to paste it in InDesign, my eyes and my brain gets tired of the constant comment-slipping. It's also hard to orientate if I switch between InDesign and Acrobat. Especially if the comment panels just shows half of the amount of comments compare to Acrobat X. That means I have to scroll additional much more than before. And after a scroll I have to orientate again.

   Please make the single comment the same size no matter if the comment is closed or opened (to post a comment or copy the comment-text).

   If I double-click on a comment it rises in the height (because of the post-button). Sometimes it rises also without double clicking, just on one click! If I click on the next comment the comment before shrinks and the current comment rises. So the complete list AND the current comment slips up. So if I have al list of 1000 comments and copy every comment-text to paste it in InDesign, my eyes and my brain gets tired of the constant comment-slipping. It's also hard to orientate if I switch between InDesign and Acrobat. Especially if the comment panels just shows… more

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9. E-Sign Scammers

   Scammers pose as clients to get a hold of the documents we send for signing. It should be an option to turn off automatic send documents after signing and I should be able to control who I allow to be able to download a copy at any point of the signing process. I need to be able to verify the persons identity who filled in the document and signed it before they get a copy of any documents or be able to download the documents. Can these options be put in a future update?

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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10. Flattening transparencies results in duplicated pages

    When flattening transparencies in Adobe Acrobat Pro DC (2019.008.20071) on single pages the pages are duplicated in the document after flattening.

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    1 comment  ·  Printing  ·  Delete…  ·  Admin →
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11. FIX THIS PROBLEM (ADOBE SIGN)

    This ux is super complicated to use. Referring to adobe sign. When creating a template, you cannot create from an existing signed agreement or copy old templates. Another HUGE issue is that once you have added a second or third participant it can never be removed from the template. I added it on accident and just now can never go back to the old way i had it

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12. click and drag files

    In Preview/other apps, you can click+drag the name of a file and it will become an attachment (as if you had click+dragged from a filesystem like Finder - see image) that you can drop into finder, emails, document uploads, etc. I think this is a crucial feature to be able to do this in Acrobat.

    I used to workaround this by right-clicking the title and pressing "Reveal in Finder", where I could then click and drag to my folder/location. However, now 'reveal in finder' is not even there. (see attached image) This makes using these files super difficult!

    Please add, thanks.

    In Preview/other apps, you can click+drag the name of a file and it will become an attachment (as if you had click+dragged from a filesystem like Finder - see image) that you can drop into finder, emails, document uploads, etc. I think this is a crucial feature to be able to do this in Acrobat.

    I used to workaround this by right-clicking the title and pressing "Reveal in Finder", where I could then click and drag to my folder/location. However, now 'reveal in finder' is not even there. (see attached image) This makes using these files super difficult!

    … more

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13. I am not able to join two PDF's to one, I have tried online but is giving an error.

    I am using a online version of Combine PDF "https://cloud.acrobat.com/combinepdf" is giving an error after uploading the PFD's I am not able to see the download button instead it is giving a popup. Please see the attached Image..

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14. Specific page does not print

    Page 30 of the attached PDF does not print in booklet mode.

    Reproduce:
    Print file using my samsung printer in booklet mode.

    Reproduce 2:
    Print file using Microsoft Print to PDF in booklet mode.

    Adobe Acrobat Pro DC v2021.011.20039
    Windows 10 Home 21H1 build 19043.1466
    Printer: Samsung M262x 282x Series

    Expected result:
    All pages in the PDF be printed in booklet mode.

    Observed result:
    All pages except for page 30 were printed in booklet mode. Page 30 was left blank.

    Ways it DID work:
    * Use Adobe PDF printer in booklet mode.
    * Print page 30 in Size mode.

    Page 30 of the attached PDF does not print in booklet mode.

    Reproduce:
    Print file using my samsung printer in booklet mode.

    Reproduce 2:
    Print file using Microsoft Print to PDF in booklet mode.

    Adobe Acrobat Pro DC v2021.011.20039
    Windows 10 Home 21H1 build 19043.1466
    Printer: Samsung M262x 282x Series

    Expected result:
    All pages in the PDF be printed in booklet mode.

    Observed result:
    All pages except for page 30 were printed in booklet mode. Page 30 was left blank.

    Ways it DID work:
    * Use Adobe PDF printer in booklet mode.
    * Print page 30 in Size… more

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15. master document and export compressed (document model)

    the current way Acrobat DC handles documents seems broken and confusing , resulting in lost work, overly compressed documents and a disjointed creation and editing process.

    if i edit text or an image and then export it then come back edit it again and re-compress it it should not be double compressing the images and deteriorating them with composite compression artifacts ...

    forcing the user to declaire a document the master and export the document as a compressed pdf file would correct some of this workflow confusion.

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16. Print to PDF bug - Top border of table is missing

    Longstanding bug: When printing a Word document to PDF or using Save As Adobe PDF, if the document contains a table with table borders displayed, the top border of the table is not rendered in the PDF. See the attached image.

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17. Need an inbuilt way to Trigger the Action Items created in ACROBAT DC Coditionally.(This has been a request since long long long time)

    Sadly , there is no way to trigger the Custom Action Items created in Acrobat DC Conditionally:
    Examples:
    1. If the Page number is > 5 then RUN Action item else Skip.
    2. If the bookmarks are available/unavailable then RUN Action item 'x' else RUN Action item 'y'.
    3. If the Page orientation is A3 then Skip Action item.

    It gets harder because:
    Even with Custom commands it is not possible to Call/RUN an already saved Action Item.
    Example:
    if (this.numPages > 5) -> Call/Run a Action Item "eX;Set open Options" -> Then Save the file.

    You can't do it, because You cannot Run/Call an Action item using JavaScript in Acrobat, if i am correct.

    What is needed?
    At least let the user Call a Saved Action Item using Custom command Since it is not possible to set most of the properties AND SAVE the document using Custom Commands (JavaScript) directly.
    OR ELSE
    Let the user have an inbuilt option in each action item itself where they can set the triggers(Like enclosed image) based on events (Page number count, Page orientation etc.).

    Sadly , there is no way to trigger the Custom Action Items created in Acrobat DC Conditionally:
    Examples:
    1. If the Page number is > 5 then RUN Action item else Skip.
    2. If the bookmarks are available/unavailable then RUN Action item 'x' else RUN Action item 'y'.
    3. If the Page orientation is A3 then Skip Action item.

    It gets harder because:
    Even with Custom commands it is not possible to Call/RUN an already saved Action Item.
    Example:
    if (this.numPages > 5) -> Call/Run a Action Item "eX;Set open Options" -> Then Save the file.

    You can't do it,… more

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18. Mojave bug: Images that used the "change color" feature are exporting strange

    When exporting PDFs from Powerpoint for Mac in Mojave, images are not consistent with what it looks like in PPT. This images was turned to greyscale and now it has a grey "abc" when it should be white.

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
    Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

    Thanks
    Tanvi

19. Acrobat crashes

    Environment: Mac OS 10.13.6
    Acrobat Pro DC version 2019.010.20064
    Build: 19.10.20064.311007

    Steps:
    1. Open 2 PDFs and tile them vertically
    2. Activate the Comment app in both documents.
    3. Collapse the Comment sidebars on both documents
    4. Select some text and click on the Highlight tool in the commenting toolbar
    5. Observe that both Comment sidebars expand automatically (undesirable behavior).
    6. Type Command+W to close PDFs without saving.

    Result:
    Acrobat crashes.

    Expected:
    Documents both close without a crash.

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20. bookmarks that can be copied and pasted

    In the regulatory field for medical devices or pharmaceuticals; we often have to create documents which refer to the many ISO regulations, etc. copying and pasting the bookmarks in their entirety, and in one go, would save these people a significant amount of time and be yet another reason why adobe should be considered over competitors

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