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13529 results found
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3d connexion 3d mouse useability of zoom feature
In previous versions of Adobe Acrobat / reader you could use a 3d mouse (3dconnexion) to zoom and navigate a document. This is very helpful on larger drawing type documents where you want to move around and zoom in. I noticed that the 3d mouse does work to scroll up and down a text type document. Are there any plans to integrate zoom and pan features?
8 votesChoose View > Zoom > Pan & Zoom, or click the Pan & Zoom tool in the Select and Zoom toolbar.
Do any of the following:
1.Drag the handles of the box in the Pan & Zoom window to change the document magnification.2.Drag the center of the box to pan across the area you want to see.
3.Click the navigation buttons to move to a different page.
4.Enter a value in the zoom text box, or click the plus or minus buttons to increase or decrease the magnification by preset levels.
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Would like to set start up defaults
- Can we set Acrobat so it doesn't go to full screen size every time it starts?
- Would love to set default to show new documents to fill page width, rather than full size!
3 votesHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Please fix this annoying bug
I constantly get the attached error message/demand for "confidential information" both from the browser plug-in and from Acrobat, proper. Selecting "Always Allow" does not provide a lasting fix, only a temporary salve that work for a short period that somewhat, but not exactly, coincides with a particular Acrobat or browser session.
1 vote -
User Product Report
Within the Adobe Admin Console an administrator does not have the capability to export user data identifying which product is assigned to the user. To run the reports you have to drill to every product and export the data. I asked for the report from tech support and they said the feature I am requesting is not available but to request to it added as a feature. On the feature wish form drop list it does not specify Admin functions so I chose first Adobe product on the list. The function to export all user data to understand the products purchased and who they're assigned to should be available to customers and to not have it or be willing to produce it is unacceptable customer service.
Within the Adobe Admin Console an administrator does not have the capability to export user data identifying which product is assigned to the user. To run the reports you have to drill to every product and export the data. I asked for the report from tech support and they said the feature I am requesting is not available but to request to it added as a feature. On the feature wish form drop list it does not specify Admin functions so I chose first Adobe product on the list. The function to export all user data to understand the products…
19 votesThanks for raising this feature request, our engineering team is looking into this.
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Subscription & activation system is very very poor - wasted most of today with it
I have a fully paid subscription with correct Visa card details - keeps telling me the TRIAL MODE has expired - logged in, logged out a million times - useless, absolutely useless - should get a refund to cover lost salary
12 votesMarking this issue as resolved as there is no response from the user.
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Rotate single document before saving/combining multipage pdf
When combining files/multiple pages into single pdf file, some pages maybe oriented horizontal vs vertical. It would be nice to be able to rotate all the pages to the same orientation prior to binding all the files.
Just a thought. This feature maybe in the program already and I just don't see it. I know you can do it from a single page, this is just to skip that step of doing it in one aspect of the program and saving then doing the 2nd combine step. Just a though1 voteHi
Thanks for your feedback
You can achieve this by first creating the PDF and then go to Tools > Organize pages and then rotate the pages you want.Thanks
Tanvi -
Preflight Fixups in Quick Tools
Please allow Fixups to be put in quick tools. I use Fixups more than any other tool. Thank you.
1 voteHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
logout
I logged in with a wrong username/password but I can't log out.
Please let me know what I have to do.1 vote -
Crash when compressing PDF
XI Pro crashes when you try to save as compressed PDF
2 votesSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document.or this is a generic issue.
Also can you please share with us some sample files -
"Automatically install update" preference not working
Trying to set the "updater" preference in Adobe Acrobat on Mac behaves as follows:
- it seems to be on by default
- one can try to turn it off. This step calls for an admin password.
- assuming one gives a correct admin password, the pop-up window closes and it appears that the preference has been changed
- opening the preference panel again shows that the preference has not been changed; "automatically install updates" is still onThis error is occurring with both Acrobat Pro DC 2018 and Acrobat Pro 2017. Base O/S is MacOSX 10.12. O/S and Acrobat are at latest patch levels.
Trying to set the "updater" preference in Adobe Acrobat on Mac behaves as follows:
- it seems to be on by default
- one can try to turn it off. This step calls for an admin password.
- assuming one gives a correct admin password, the pop-up window closes and it appears that the preference has been changed
- opening the preference panel again shows that the preference has not been changed; "automatically install updates" is still onThis error is occurring with both Acrobat Pro DC 2018 and Acrobat Pro 2017. Base O/S is MacOSX 10.12. O/S and Acrobat…
2 votes -
I PAY $190.68 YEARLY AND CANNOT OPEN MORE THAN DOCUMENT WITHOUT ADOBE CRASHING! This sucks.
Seriously, Adobe, why don't you work on your product stability? I bought my Acrobat DC subscription a few years ago and never questioned it until this point. Now, since Windows Creators Update, I've been toying with using Edge for my PDF purposes. So far, it's been better than my Adobe experience. In Acrobat Pro DC, when I need to EDIT/compare a document, I cannot open more than one PDF file at a time without the software crashing. Furthermore, it won't even provide the name of the document I'm working on in my TAB. See attached screenshot as evidence.
Our company's yearly renewal comes due next month, in April. I am seriously considering abandoning my Adobe subscription in favor of simply using Microsoft.
Seriously, Adobe, why don't you work on your product stability? I bought my Acrobat DC subscription a few years ago and never questioned it until this point. Now, since Windows Creators Update, I've been toying with using Edge for my PDF purposes. So far, it's been better than my Adobe experience. In Acrobat Pro DC, when I need to EDIT/compare a document, I cannot open more than one PDF file at a time without the software crashing. Furthermore, it won't even provide the name of the document I'm working on in my TAB. See attached screenshot as evidence.
Our company's…
1 vote -
Acrobat taskbar icon uses Photoshop icon
In Windows 10, Acrobat DC's taskbar and start menu shortcut icons randomly switch to using the Photoshop icon. Acrobat DC is the only program that exhibits this problem. The only cure is to follow one of the methods shown in this 2013 forum post: https://forums.adobe.com/thread/1113673. Please fix this bug, which still exists in 2017!
4 votes -
Acrobat keeps closing for no reason and it is NOT autosaving my files
Acrobat keeps closing for no reason and it is NOT autosaving my files.I already pay a subscription fee every month and you want ANOTHER $80 to help me. I didn't choose to close the program I didn't have a choice and charging $80 for something that is YOUR fault is daylight robbery
3 votesApologies for the trouble, can you provide the Acrobat version you are using. Also does Acrobat quits with a crash? if yes kindly provide the crash logs.
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My Acrobate Pro DC keeps crashing within 20 seconds of opening the program
I cannot get the program to stay open - I have installed / uninstalled and reinstalled the program.
4 votesMarking this issue as resolved as there is no response from the user.
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Customize Adobe Sign Emails
We would like to be able to send more customized emails to our customers instead of the template Adobe Sign Email. Such as, instead of an automatic email being send out that reads "your agreement has been cancelled" we would like to edit this email to read "your agreement has been rejected".
15 votes
Amboo Srivastava
responded
Thanks for raising a feature request.
We would forward it to the management and let you know whenever we add this support.Thanks,
-Amboo -
Bug: export to Word is corrupt (exported files cannot be 'compared').
Prior to mid December 2016 it was possible to create a file in Indesign, export it to Acrobat, export it from Acrobat to Word and then compare it in Microsoft Word (Office 365) with another file that has been subjected to the same workflow.
Since some stage in 2017 an incompatibility was introduced and this workflow ceased to work.
I have tested this workflow by comparing the Word files produced in Deltaview/Workshare and the comparisons are unstable and unusable, so the problem is not just with Microsoft Word's comparison engine (which works fine with files created within Word).
The issue manifests itself under Windows 10 and MacOS High Sierra, it also manifests itself with a text file exported from Photoshop, to Acrobat and then through to Word. The comparison file produced by Word is wildly inaccurate (two different files are stated not to have any differences between them, or all the text is shown as having been altered when that is not the case) and the files are extremely unstable (sometimes being reported as having 0KB and sometimes reaching over a GB).
As the comparison function is Acrobat will not produce a word-for-word redline, this bug is a really serious problem when a long text book is produced in Indesign and tables of statutes and indexes are produced by the publisher outside Indesign.
I can supply full details and sample files on request (and have spent many hours looking into this both on my own and with Adobe technical support).
Can Adobe please fix this as matter of urgency.
Prior to mid December 2016 it was possible to create a file in Indesign, export it to Acrobat, export it from Acrobat to Word and then compare it in Microsoft Word (Office 365) with another file that has been subjected to the same workflow.
Since some stage in 2017 an incompatibility was introduced and this workflow ceased to work.
I have tested this workflow by comparing the Word files produced in Deltaview/Workshare and the comparisons are unstable and unusable, so the problem is not just with Microsoft Word's comparison engine (which works fine with files created within Word).
The issue…
2 votes -
Acrobat DC pro hangs after comupter turns off monitors
Acrobat reader pro Just hangs when The computer turns off the screens for inactivity.
Microsoft Windows 10 Pro for Workstations
Version 10.0.16299 Build 16299
(using multidesktop)
on Dell Precision Tower 34203 votes -
mail sending feature does not work
Send by email does not work (bug).
In windows 10 pro 64bit and latest Acrobat pro DC it is impossible to send a document via email. It is not abble to connect to the smtp serv er of the 1and1 email service by any plausible setting (SSL/TSL/plain).
Wen I try to do the same with my gmail account it sais it is not possible to compose the email.
2 votes -
"Set Page Boxes" wrong preview for TrimBox
- Open PDF
- Open Set Page Boxes - TrimBox
- Add a value in "Top", "Bottom", "Left" and "Right": For all sides you can see grey guides in your document. Expect for the right side. The right guideline is somewhere outside the document.
I have to use this really often so it's quite annoying not to see where the guideline is placed. That means a lot of time for "trying".
3 votesHi Sarah
I tried using it myself and the guidelines are visible for all four sides. Can you please share some files where you see this happening (and also a screenshot of the issue so that I can be sure we are on the same page).
This would help us investigate the issue faster.Regards
Vivek -
Emailing completed webforms - can't do it - why bother?
I created a nice form, loaded it to the web, tested it and when I clicked the "Submit" button - nada! Researched, tried other methods and when I finally called support, I was told that Acrobat DC can't/won't email completed pdf forms from the web! But maybe it would work if I could find someone who could code the javascript for me. So I found the javascript (I can do some coding) and this.maildoc() doesn't work.
Why bother with this? It was a huge waste of time. There are on-line pdf form companies that charge less and claim to offer emailed form results. I'll try them. Small comfort, at least I didn't pay for this.
I created a nice form, loaded it to the web, tested it and when I clicked the "Submit" button - nada! Researched, tried other methods and when I finally called support, I was told that Acrobat DC can't/won't email completed pdf forms from the web! But maybe it would work if I could find someone who could code the javascript for me. So I found the javascript (I can do some coding) and this.maildoc() doesn't work.
Why bother with this? It was a huge waste of time. There are on-line pdf form companies that charge less and claim to offer…
7 votes
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