13782 results found

1. Text edits corrupted after saving.

   I've spent most of a week adding text to this pdf and saving it to my hard drive. Today when I opened it, all of the additions were corrupted or missing! Unless there is a trick to recovering this document, I've lost a week of work!!

   The information is sensitive so it is not possible to attach the file.

   3 votes

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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2. Your web site

   Please provide a simple user web site option which explains the differences between the multiple product you provide. I needed Adobe DC but was unaware that there were two version of Adobe. Your web site indicated that I needed Adobe Pro DC to complete an Adobe form sent from my bank. This has caused all sorts of issues as when I discovered that Adobe DC was the product I needed, not a simple task, the process of cancelling the erroneous subscription generated a chat session which I thoughT I had completed and fully cancelled the trail subscription. I also received numerous emails saying my chat was still open. All very annoying and time consuming. I shall be taking this issue up with my bank as they were unable to communicate that all I needed to do was to down load the Adobe DC version.

   Also the messages you display when you try update your version of adobe do not make it clear that there are two separate versions. I was told I needed a particular version of Adobe but I already had the current version.

   HTH

   Please provide a simple user web site option which explains the differences between the multiple product you provide. I needed Adobe DC but was unaware that there were two version of Adobe. Your web site indicated that I needed Adobe Pro DC to complete an Adobe form sent from my bank. This has caused all sorts of issues as when I discovered that Adobe DC was the product I needed, not a simple task, the process of cancelling the erroneous subscription generated a chat session which I thoughT I had completed and fully cancelled the trail subscription. I also received… more

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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3. Accessibility Checker to check at WCAG in line with PAC3 App checker

   We are continually getting issues with compliance and the Adobe PDF Checker is not being stringent enough. We have created PDFs that are given a clear bill of health using the Adobe checker but our web team use the PAC3 app to verify and they fail on many levels. We would like Adobe to improve the checker to a similar standard so it then complies with legislation for public service bodies in the United Kingdom. Also, as we use Macs most other checkers are PC only so a level playing field would be immensely helpful. Thanks.

   14 votes

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   4 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Thanks for contacting us. Can you please provide some sample files with the PAC3 checker results so that we can check the difference and proceed accordingly.

   Thanks
   Rachit

4. Merge email and attachment into one single pdf

   Without spending more money on new software I can not see how to merge an email and attachment into a songle pdf. I see this was raised at least two years ago.

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   0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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5. Partially Fill & sign a PDF by multiple users

   I need to fill and sign a pdf for a process that involves many people. They have to fill and sign a part of the pdf by each step. So i need to block only the step that is signed by the responsible.

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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6. Make view password independent from permissions password

   If I receive a protected document, I want to pw the doc if it contains sensitive info, or change the pw to our standard, but cannot due to existing permission pw.
   eg., I receive sensitive Docusign doc that is pw protected against amendment. I want to pw protect to open before I email externally. But I cannot do so because I don't have permission pw. Thx!

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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7. Make view password independent from permissions password

   If I receive a protected document, I want to pw the doc if it contains sensitive info, or change the pw to our standard, but cannot due to existing permission pw.
   eg., I receive sensitive Docusign doc that is pw protected against amendment. I want to pw protect to open before I email externally. But I cannot do so because I don't have permission pw. Thx!

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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8. Improve your subscription pricing, trial and cancellation policy for individuals

   Please consider updating the pricing, trial and cancellation policy for your product subscriptions. Your monthly subscription fees are way too expensive for individual customers, with one exception - your photography plan. Your photography plan is a great value. Why can't your other plans be like that?

   Also, who can remember to cancel within 7 days? When you start charging monthly fees for a yearly plan so quickly, and then charge a ridiculous amount (50%!) for your cancellation fee, it makes me feel like you couldn't care less about your customers - you just want to make a buck. Is that really how you want to be perceived? Why can't you just let your customers' trials lapse, and then send marketing offers to get them to sign up?

   Please consider updating the pricing, trial and cancellation policy for your product subscriptions. Your monthly subscription fees are way too expensive for individual customers, with one exception - your photography plan. Your photography plan is a great value. Why can't your other plans be like that?

   Also, who can remember to cancel within 7 days? When you start charging monthly fees for a yearly plan so quickly, and then charge a ridiculous amount (50%!) for your cancellation fee, it makes me feel like you couldn't care less about your customers - you just want to make a buck. Is that… more

   5 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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9. Bulk Selection of Templates

   Please add a select box in the Template management screen to allow users to select multiple Templates for deletion, download, sharing, etc. Thank you.

   1 vote

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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10. fill in

    If I have a fill-in pdf and then save that pdf, those changes lock I cannot go back to edit the fill in boxes? This makes not sense.

    1 vote

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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11. Adobe Chrome Extension first run page launch

    Remove the auto page launch after the installation / activation / updating of the Adobe Acrobat Chrome Extension. Or provide a group policy to disable it.
    The problem is on Citrix or none persistent VDIs were the users get always a fresh user profile. Users see then on first browser launch the Adobe page instead of our company Portal.
    The old Adobe Reader extension had this feature but not the new one.

    2 votes

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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12. Crashing

    I am using Acrobat pro DC on my Wacom tablet to comment on certain PDFs. Most of the time it works rather well, but now, more than ever, it is just crashing out of the blue. I have a maximum amount of two files open at the same time, and while I am commenting on the file, acrobat becomes shorty unresponsive and then crashes without warning.

    I am on the latest version of Windows 10, using the latest version of Acrobat Pro DC and I am using the CIntiq 13HD.

    1 vote

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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13. [Bug] Soft Return / Forced line break not recognized in PDF Comparison

    Environment:

    Windows 10
    InDesign 15.0.3
    Acrobat Pro DC 20.0

    Steps to reproduce:

    1. Create a new Document in InDesign
    2. Add a text frame and filler text

    3. Export PDF No. 1

    4. Add a soft return / forced line break somewhere in the filler text (e.g. between "evendae." and "Et", line 5)

    5. Export PDF No. 2

    6. Compare PDF No. 1 and PDF No. 2 in Acrobat Pro (compare everything, not "text only")

    Expected result

    The soft return should be recognized as a change.

    Observed result

    The soft return is not recognized as a change in the comparison, despite impacting the text flow significantly.

    • 

    1 vote

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14. [Bug] Soft Hyphens appear as spaces in PDF Comparison

    Environment:

    Windows 10
    InDesign 15.0.3
    Acrobat Pro DC 20.0

    Steps to reproduce:

    1. Create a new Document in InDesign
    2. Add a text frame and filler text

    3. Export PDF No. 1

    4. Add a soft hyphen somewhere in the filler text

    5. Export PDF No. 2

    6. Compare PDF No. 1 and PDF No. 2 in Acrobat Pro (compare everything, not "text only")

    Expected result

    Soft hyphen should either be
    a) ignored in comparison

    or better

    b) displayed as one of several commonly used glyphs, e.g. the not-sign "¬"

    Observed result

    The soft hyphen is displayed as a single space that was added in the comparison, which is totally wrong AND misleading by creating a huge amount of irrelevant changes if numerous soft hyphens are used.

    Environment:

    Windows 10
    InDesign 15.0.3
    Acrobat Pro DC 20.0

    Steps to reproduce:

    1. Create a new Document in InDesign
    2. Add a text frame and filler text

    3. Export PDF No. 1

    4. Add a soft hyphen somewhere in the filler text

    5. Export PDF No. 2

    6. Compare PDF No. 1 and PDF No. 2 in Acrobat Pro (compare everything, not "text only")

    Expected result

    Soft hyphen should either be
    a) ignored in comparison

    or better

    b) displayed as one of several commonly used glyphs, e.g. the not-sign "¬"

    Observed result

    The soft hyphen is displayed as a single space that was added in the… more

    • 

    1 vote

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15. Provide a way to give hints to OCR

    I'm trying to OCR photos of text on a PC screen. I'd think OCR would do a much better job if I could give it hints, such as:

    • the text to recognize is in a monospaced font (now, it tries to use a font with variable character widths, frequently leading to words with spaces in the middle of them)

    • the text to recognize has regular line spacing

    Also, it would do much better if I could tell it:

    • proceed line by line; don't jump all over the place. OCR sometime reorders the content of tables in strange ways.

    Attached is an example where OCR did a decent, but not great job. With hints, I'd think it could approach 100% accuracy.

    Thanks.

    I'm trying to OCR photos of text on a PC screen. I'd think OCR would do a much better job if I could give it hints, such as:

    • the text to recognize is in a monospaced font (now, it tries to use a font with variable character widths, frequently leading to words with spaces in the middle of them)

    • the text to recognize has regular line spacing

    Also, it would do much better if I could tell it:

    • proceed line by line; don't jump all over the place. OCR sometime reorders the content of tables in strange ways.

    Attached is… more

    • 

    2 votes

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    0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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16. Starred Files disappear bug

    My starred files disappear; this is the 2nd or 3rd time it has happened.

    Frustrated, so I updated to release 2020.009.20067.

    5 votes

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    6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Delete agreements from main page

    the ability to actually DELETE and agreement within adobe sign is currently burried benieth 3 or 4 submenues and then an explicit search must be performed to find and agreement. THIS IS A BASIC feature that must be accessible at the agreement home page list. If you believe there is a privacy issue then let it be a popup notifying.

    trying to find these features is frustrating and internet searches/support are not knowledgeable about how to accomplish.

    SIMPLE FEATURE THAT MUST BE ACCESSIBLE

    7 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Option to disable types of signature

    The "type" option for signatures is not valid i all countries.
    If anyone can just "type" a name with keyboard then there is nothing to prove who wrote the name.

    I would suggest an option to disabe the "type" field and other fields in the signature process.

    It would be nice to be able to do it through the syntax. So that it can be made individual for different templates.

    •  

    3 votes

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for providing your feedback. We will share it with the team and let you in case of any updates.

    Regards,
    Sandeep Grover

19. How do you combine a Docusign PDF with a physically signed PDF into a single fully executed document without losing the digital signatures

    How do you combine a Docusign PDF with a physically signed PDF into a single fully executed document without losing the digital signatures

    3 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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20. BUG - Java Script error when try to fill-in dates of May in PDF forms, with pop-up calendar

    I am using 2020.009.20065 release (Italian).
    Input date fields give error Java Script (non valid date and time ...) when choosing dates of May from pop-up calendar. Unable to use pop-up calendar I am forced to input date manually when occours a date from May-01 to May-31 of whichever year.

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    1 vote

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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