11927 results found

1. Need to go back

   Adobe Acrobat Pro DC is way too cumbersome. The old Acrobat Pro 9 was much more user friendly. Too much time is spent trying to find out how to work with this version.

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   Resolved  ·  Pratyush Dhoundiyal responded

   DC is now our prime product with all the active development. Change can be a little convenient but i assure you DC will not disappoint you.

2. Does being signed in to Adobe Scan count as a PC installation for Adobe DC license?

   I get a "limit reached" message when installing DC on home PC. The "limit reached" message says my email has been used to activate the software on 2 computers.

   I'm signed into DC on my office PC and nowhere else that I can tell.
   
   I’m signed into Adobe Scan app on my phone but I don’t have DC installed on my phone.

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   Resolved  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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3. Using Acrobat Pro DC and want a quicker way to recognize text from a scan... now 4 or 5 clicks. Perhaps it's me.

   Currently I have to push 4 or 5 buttons to get a scanned document to be text recognized. I'd like a one-button solution. Perhaps it exists. Using Acrobat Pro DC on a Mac.

   Architecture: x86_64
   Build: 17.12.20098.240878
   AGM: 4.30.71
   CoolType: 5.14.5
   JP2K: 1.2.2.38798

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  Lovekesh garg responded

   Closing this thread as, got confirmation from Scott that the option I suggested worked for him.

4. You keep changing the user interface! So frustrating. I lost my signature in recent update. Cannot work out how to sign
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   1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminsagrover (Admin, Adobe) responded

   I hope the below mentioned steps solved your query. Do let us know in case you have any other issue.

5. Where is the Forms tab

   I would just like to find where it is?

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   Resolved  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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6. Adobe Acrobat Pro DC Crashing

   When I open up a document on my Macbook which has been scanned in using Adobe Scan (on my phone) then Adobe crashes. Mostly it does this before I can save the files to local disk. Once on local disk, it opens them OK.

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   Under review  ·  6 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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7. MAC NEEDS TO SUPPORT THE SAME FONTS AS PC LIKE CALIBRI
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   Under review  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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8. Fullscreen misbehaving, Mac

   I'm not sure if this is an issue with Mac (OS X El Capitan, 10.11.6) or Acrobat (Adobe Acrobat Pro DC, 2018.009.20044), but if i put Adobe Acrobat Pro is in fullscreen mode it will occasionally pop out of it and appear in the current view. I have not been able to recreate the issue in an accurate way, but I've mostly noticed it whilst chrome is loading pages in a new tab, but it's also happened with other programs like the finder. If I'm viewing another program in fullscreen mode when it happens Acrobat appears infront, blocking my view. It's quite a nuisance. I made a screen recording of it happening, though as I mentioned I'm still not sure of exactly what triggers it.

   I'm not sure if this is an issue with Mac (OS X El Capitan, 10.11.6) or Acrobat (Adobe Acrobat Pro DC, 2018.009.20044), but if i put Adobe Acrobat Pro is in fullscreen mode it will occasionally pop out of it and appear in the current view. I have not been able to recreate the issue in an accurate way, but I've mostly noticed it whilst chrome is loading pages in a new tab, but it's also happened with other programs like the finder. If I'm viewing another program in fullscreen mode when it happens Acrobat appears infront, blocking my view.… more

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   Need Info  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Can't save Extracted page

   Working on a MAC (mac OS High Sierra v 10.13.2 updated 12.14.17) in Acrobat Pro DC v2018.009.20050
   I think this problem started right after OS update.
   Open a PDF document, extract a page, and now want to save that page.
   A Save As PDF window opens but it is empty and you can't do anything. If you try it too many times it will lock up acrobat and you have to force quit. Does the same thing if you want to do a save as to an existing file and rename etc. Screenshot attached.

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   Under review  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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10. where is my cloud dox?

    Heres an idea: make it easy for people to tell you how this products is screwed up. for 4 hours my document cloud storage was disappearing one at a time from my 7 devices. then i couldnt upload anything to my doc storage cloud, now none of its even there! why do i have to chat about that? im furious! why cant i just send a fraggle rockin email about this? then someone send me an email back on how to fix it? i have no time to chat w you while i explain it and you eventually get it. why do i have to solve this problem on YOUR time? do me a solid- look up my email and tell me where the eff my documents stored on adobes cloud went! i need several of them now now now, sorry- more like 5 hours ago! i pay for that service so i can access dox at anytime- its kind of like the one thing that should NEVER go wrong! i only put stuff on the cloud if theres a chance im going to need it IMMEDIATELY. CRIPES THIS IS A TERRIBLE BUSINESS SYSTEM FOR THE CUSTOMERS

    Heres an idea: make it easy for people to tell you how this products is screwed up. for 4 hours my document cloud storage was disappearing one at a time from my 7 devices. then i couldnt upload anything to my doc storage cloud, now none of its even there! why do i have to chat about that? im furious! why cant i just send a fraggle rockin email about this? then someone send me an email back on how to fix it? i have no time to chat w you while i explain it and you eventually get it.… more

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    Resolved  ·  4 comments  ·  Cloud Storage  ·  Delete…  ·  Admin →
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11. Page auto-numbering for multiple prints of a single-page PDF

    I need to print a single-page PDF multiple times with a different page number on each printed page. How do I do that?

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    Resolved  ·  1 comment  ·  Printing  ·  Delete…  ·  Admin →
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12. touch mode button not there

    There is no way to put the touch mode button on the menu bar

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    Resolved  ·  3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. application hang when closing OLE window from PowerBuilder 12.5 application

    Using Adobe Acrobat XI 11.0.23 (Acrobat, not Reader), our PowerBuilder 12.5 application hangs for 8-10 seconds when an OLE PDF window is closed. The same delay is seen with Reader DC 17.012.20093 and all subsequent versions but is not seen with Reader DC 17.009.20058 and older, or Reader XI 11.0.23 and older.

    There seems to be some delay in the destruction of the OLE PDF viewer object; the delay can even be seen when closing a window containing an OLE PDF viewer from PowerBuilder 12.5 IDE.

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14. Acrobat: tools- edit using photoshop:

    image opens as RGB but Orig image is placed as cmyk in InDesign 2017 then saved as ADOBE PDF (preset). I can't locate any pref.

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    Need Info  ·  Adminakagarg (Software Engineer, Adobe) responded

    Please provide the details of issue and files for further investigation.

15. Text call out tool properties not set as default

    Text call out tool issue . After commenting on a document , the color of the call out box is changes to blue and this property made "default" through " make current property default " option. This change is valid as long as acrobat pro application remains open . When the application is restarted , the text call out box reverts back to the original properties i.e. white in color . This problem comes for the text call out tool only and other drawings markups retain their set properties even after restarting the application.

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16. Acrobat Pro DC crashes shortly after opening a pdf file

    Acrobat Pro DC crashes after opening / closing some docs in sequence

    1. Open a pdf file using AVDoc.Open(...);
    2. Close opened pdf file by clicking window close button (Acrobat main window)
    3. Repeat this sequence 3-5 times without waiting too long

    • Crash will happen shortly after opening (pdf ist already visible)
    • Crash will not happen, if Acrobat main window hasn't been closed (close tabsheet instead)
    • Crash will not happen, if Acrobat Stnadard DC is used

    Protokollname: Application
    Quelle: Application Error
    Datum: 18.12.2017 18:30:30
    Ereignis-ID: 1000
    Aufgabenkategorie:(100)
    Ebene: Fehler
    Schlüsselwörter:Klassisch
    Benutzer: Nicht zutreffend
    Computer: ***
    Beschreibung:
    Name der fehlerhaften Anwendung: Acrobat.exe, Version: 18.9.20050.57426, Zeitstempel: 0x5a1c7469
    Name des fehlerhaften Moduls: Acrobat.dll, Version: 18.9.20050.57426, Zeitstempel: 0x5a1c7441
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x0019eebd
    ID des fehlerhaften Prozesses: 0x43e6c
    Startzeit der fehlerhaften Anwendung: 0x01d37825e1a84944
    Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
    Pfad des fehlerhaften Moduls: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.dll
    Berichtskennung: 11e6d1ad-7ecc-4f65-9893-a59e5e6ad2b9
    Vollständiger Name des fehlerhaften Pakets:
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
    Ereignis-XML:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-12-18T17:30:30.813949600Z" />
    <EventRecordID>865021</EventRecordID>
    <Channel>Application</Channel>
    <Computer>***</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Acrobat.exe</Data>
    <Data>18.9.20050.57426</Data>
    <Data>5a1c7469</Data>
    <Data>Acrobat.dll</Data>
    <Data>18.9.20050.57426</Data>
    <Data>5a1c7441</Data>
    <Data>c0000005</Data>
    <Data>0019eebd</Data>
    <Data>43e6c</Data>
    <Data>01d37825e1a84944</Data>
    <Data>C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe</Data>
    <Data>C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.dll</Data>
    <Data>11e6d1ad-7ecc-4f65-9893-a59e5e6ad2b9</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>

    Acrobat Pro DC crashes after opening / closing some docs in sequence

    1. Open a pdf file using AVDoc.Open(...);
    2. Close opened pdf file by clicking window close button (Acrobat main window)
    3. Repeat this sequence 3-5 times without waiting too long

    • Crash will happen shortly after opening (pdf ist already visible)
    • Crash will not happen, if Acrobat main window hasn't been closed (close tabsheet instead)
    • Crash will not happen, if Acrobat Stnadard DC is used

    Protokollname: Application
    Quelle: Application Error
    Datum: 18.12.2017 18:30:30
    Ereignis-ID: 1000
    Aufgabenkategorie:(100)
    Ebene: Fehler
    Schlüsselwörter:Klassisch
    Benutzer: Nicht zutreffend
    Computer: ***
    Beschreibung:
    Name der fehlerhaften Anwendung: Acrobat.exe, Version: 18.9.20050.57426,… more

    2 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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17. Bug Report

    I have a comment box pop up when mousing over a page with multiple images. The Comment box was not put in by the current author and we can't seem to find a way to edit or erase the comment box. Any advice would be welcome.

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18. PDF to Word in Full Justify

    I have a document that is in full justification, but when I export to Word it doesn't hold the full justification. Can you advise why that would be

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    2 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  Girija Agarwala responded

    Need Info

19. merge pages or create booklet from existing PDF file

    merge pages or create booklet from existing PDF file

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    2 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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    Need Info  ·  Bilal Ansari responded

    What is the error message you are getting?

20. Bug report: In Acrobat Pro DC, PDF size reduction hangs app

    In Acrobat Pro DC, I try to reduce the size of a PDF file and Acrobat hangs. I have to Force Quit Acrobat. The PDF was originally an export from InDesign CC.

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    Under review  ·  Pratyush Dhoundiyal responded

    Thanks lee for reporting. We are also trying to reproduce the issue on our end, meanwhile it would be great if you can attach the indesign CC file.