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1837 results found
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Adobe Acrobat Pro DC Printing too Many Copies
Acrobat is printing the square of however many copies I ask it to print. So, if I print 2 copies, Acrobat actually prints 4. If I print 4 copies, Acrobat prints 16, etc. I am running it on a Mac mini and my printer is an HP LaserJet Pro 400. I have tried turning off the computer & printer, with no success. It is still doing the same thing.
2 votes -
Adobe Acrobat Pro 9 no longer can convert a PDF to a Jpeg, PNG toi TIFF
Something is preventing Acrobat from converting PDFs to image files such as jpeg, png, tiff. Never had this problem before.
Whether I do "export" or "save as' there is no file created
Mine in 9.5.5
1 vote -
Font Awesome
I wanted to use Font Awesome icons in Forms, but is not possible. I choose the Font Awesome in text field properties, but doesn't show when I want to copy an icon from the cheatsheet - the same technique works with every other Adobe program. This is a cheatsheet that I use: http://fontawesome.io/cheatsheet/. The font is installed on my computer.
2 votes -
Bug with Commentary function in Acrobat DC
Scenario: You attempt to comment on page n by rightclicking and using the comment function, while you are scrolled so far down, that page n+1 is already displayed as your current page.
The Result: You create a comment marker on page n+1, however it is located in the same position that you had selected on page n.
This is obviously not intended and probably a result of generating the page position of the comment by checking the "current page" of the document instead of using the page that was actually right clicked on.1 vote -
Cannot View 'Plans' page
Cannot View 'Plans' page
- Clicked on Adobe icon on top left corner of Acrobat application.
- Clicked on Manage my account
- Clicked on Plans and payment tab on top horizontal dropdown menu
- Clicked Plans
Bug: Page keeps loading and content does not display
Environment used: Windows
Expected result: Plans page content must display
Observed result: page keeps loading; content not displayed
Screenshot attached showing Console error on Chrome dev tool
I should be able to view my plans and change them.
Thank you Dev Team for your help.
1 vote -
Automatic Sending of Monthly Invoices to Email
Of the more than 30 "online" subscriptions our company pays monthly, Adobe is the only one that does not provide a monthly invoice to a email inbox. It has been widely accepted in the industry that monthly "subscriptions" are now the new norm for software. The VERY least a company can do is provide an invoice receipt to the user's inbox on a monthly basis. Not doing so creates an inconvenience and alienates your user base.
PLEASE provide a monthly invioce copy sent directly to the user's preferred email address.
3 votes -
Microsoft Purview Information Protection - clear remembered account information
After the update from version 22.002.20191 to version 22.003.20258, we've detected an issue with the new Microsoft Purview Information Protection plug-in.
It can happen, that Adobe Acrobat DC crashes, if a MIP protected PDF file shall be opened. In this case the opening process hangs and Acrobat DC doesn't react any longer and you have to terminate the app.
This happens, because the cached account information for MIP are obviously unusable (e.g. corrupt or invalid). The only solution currently is, to clear the cache via the "Clear remembered account information" button.
But many standard users aren't aware of this possibility/solution…
1 vote -
Filling in text always messes up in strange ways
I pay for the Adobe CC. I love all the apps but Acrobat, which is now unusable. Not because I can't figure out the interface, but because the program is so buggy as to
be essentially unusable. Just trying to type text in a text box causes everything to go haywire and suddenly part of the text I've been typing at the bottom of the document appears all over in random places on the other pages of the document. Sometimes as I'm typing it stops working altogether and I can no longer access the text box. It will…1 vote -
Error message when attempting to compress a file "An error was encountered while processing images."
I receive this error message when I select File -> Compress PDF.
I currently have Adobe Acrobat Standard DC installed on a computer running Windows 10.
I have used this feature to compress numerous other PDFs made from documents that contain text and images. I'm not sure why this feature has found a problem with the images. It would be nice if the error message also included suggestions on how to fix the problem.
3 votes -
BUG : EXC_CRASH (SIGABRT)
When opening attached pdf file using Acrobat DC Pro on Mac, I encounter this error. Note that the file opens correctly in acrobat reader on the same computer.
Expected result : file opens correctly in Acrobat DC Pro.1 vote -
cannot print keep getting Plug-in Failure. No way to figure it out. This sucks.
I cannot print my bank statements. I keep getting grey window "Plug-in Failure". No way to figure it out. Something to do with webkit64...keychain access, blah blah... I click on always accept, nada... and nothing I have tried works...This sucks, because I can print other PDFs just fine, even tho that annoying pop-up window always appears...(see image attached). I am running mac SIERRA OS X 10.12.4
2 votesHi
Can you tell us exact steps you are doing to print the PDFs?
Are you printing from Acrobat or Reader?Thanks
Tanvi -
Adobe Acrobat Pro: Compare Files - improvement
How do I share the comparison report view with customers who only have Adobe Reader?
Ability to export side-by-side or two-page comparison report view so that customer can see the same comparison view using only Adobe Reader. To see proposed view, see attached file "Expected result (also available for Adobe Reader users)".
This two-sides comparison view with visible comments is clear and user-friendly. It is important to be able to share our work with our customers, who typically don't have Adobe Acrobat. This may also make Adobe Acrobat more attractive than buying the alternative solution from PDiff (https://www.csci.de/en/pdiff/).
3 votes -
"Enable scrolling" setting does not persist
When "Enable scrolling" is off, as it is by default, mouse scroll can scroll 10 pages or more in an instant, if the vertical page size is a little larger than the screen. It is unusable for me, so I need to change the setting every time I open a document, since the setting does not persist.
Why not make it so the setting will persist, so I don't need to change it every time I open a document?
1 vote -
Better deskew object tool
Have a single deskew tool using handle to rotate or enter degrees to get the best results
8 votesThanks for reporting your concern. As of now there is no such option. I will share this idea with the team.
We will get back to you if there is any update.Thanks.
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Automatic comment from highlight without the enter letter inside each paragraph
When I use the function named Edit>Preferences>Commeting>Copy selected text into Highlight, Strikethrough and Underline comment pop-up, I can add the text from Highlight to Comment box. But the text is not normal. It has the enter letter, which broke the sentence. It also happen when you copy text and paste to somewhere, it has the enter letter. I try with other softwares, such as Foxit, Microsoft Edge... and they can do this. Please update!
1 vote -
Tray switching - mixed size originals - Mac OS Sierra 10.12.5 Brother HL-L6200dw
According to the documentation provided by Adobe and Brother the printer should be able to switch trays and print the image on the correct size paper. The tray switching works but despite numerous hours on the phone with Apple and Brother the document prints as if it's on letter when it should be on legal. I've followed the directions provided by Adobe but the documents do not print correctly,
2 votesHi,
Are you facing this issue with the current version of Acrobat?
Thanks
Ritesh -
Adobe Acrobat DC deselected
The Acrobat DC sparingly deselected or unable to do anything when copy and paste something from another window sometimes when deleting a page, sometimes aligning a page, and I cannot tell why this happens. If I need to enter Acrobat, I just click the Acrobat window, then do page alignment the Acrobat window will be deselected . I am persistently facing this issue
2 votes -
Bug: Editing alt-text in reading order no longer works
It is not possible to edit image alt-text in Reading Order anymore. The keyboard shortcut switches the mode into some sort of copying mode and I have to restart the program to be able to keep working.
Also, in the Accessibility Tags, the keyboard shortcut for deleting empty tags (y on Windows) does not work but instead makes the icons bigger in the tag tree.
1 vote -
gray pages with no page images
When I open a PDF or create a new one it's not working. All I see is gray pages with no images on them. This is on the thumbnails and the full pages. I cannot use this version at all.
version 2019.10.20091
2 votes -
Having isues with adobe acrobat pro not displaying the PDF correctly it displays it in some dumb format that I cant read
not displaying the text correctly. but when i copy and paste the text into a different window or program it copies correctly. something is weird. happens about 3 out of 10 times when I output a PDF.
1 vote
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