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Acrobat for Windows and Mac

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12244 results found

  1. please allow when you convert "type" files from multiple folders they remain in the same folders... I have a major snafu all my conversions

    include a feature when converting files they remain in the same folder / directory to avoid major file displacements...

    1 vote

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    1 comment  ·  Creating PDFs  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Please try creating from File > Create > Create Multiple PDF files
    Add the files that you want and as you press OK, click on “The Same folder selected at the start” when asked for target folder.

    Hope this helps!

    Thanks
    Tanvi

  2. Crash when compressing PDF

    XI Pro crashes when you try to save as compressed PDF

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document.

    or this is a generic issue.
    Also can you please share with us some sample files

  3. Cannot delete pages after redacting text

    XI Pro will not allow pages to be deleted after redactions have been made.

    1 vote

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    0 comments  ·  Exporting PDFs  ·  Admin →
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  4. Restore "Always show document page size" to Acrobat DC

    Please restore this functionality - in XI it was in Edit/Preferences/Page Display. There is no way to know the page size without hovering the mouse in the lower left corner. Odd-size page sizes hang print jobs, wasting time and resources. It was easier to quickly scroll through 100+ pages and look for the oddities. Without this, we have to check every single page.

    Thank you!

    11 votes

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    15 comments  ·  Printing  ·  Admin →
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    Resolved  ·  pooja . responded

    Hi,

    Thanks for your response. Please write us in case you face any issue.

    Best Regards!

  5. "Automatically install update" preference not working

    Trying to set the "updater" preference in Adobe Acrobat on Mac behaves as follows:
    - it seems to be on by default
    - one can try to turn it off. This step calls for an admin password.
    - assuming one gives a correct admin password, the pop-up window closes and it appears that the preference has been changed
    - opening the preference panel again shows that the preference has not been changed; "automatically install updates" is still on

    This error is occurring with both Acrobat Pro DC 2018 and Acrobat Pro 2017. Base O/S is MacOSX 10.12. O/S and Acrobat…

    2 votes

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  6. I want to add another user from my company, how can I do that

    I want to add another user from my company, how can I do that

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Error in Adobe Digital Editions

    Downloaded ADE 4.5.7 got this error when trying to open the how-to book
    :
    RETRECORDCOREINVALIDCLIENT_CERT

    Client certificate used with Digital Editions is invalid. You will not be able to use all the features available in this application!

    No clue why. Please fix.

    1 vote

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    1 comment  ·  Security & Digital signatures  ·  Admin →
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    Resolved  ·  amukherj responded

    I am assuming your concerns have been resolved. Let us know otherwise.

  8. Adobe Digital Edition

    This is not about Adobe Reader it is about Adobe Digital Edition. As there is no entry for ADE I chose the first one on the list and hope that a category for the ADE is created.

    The problem is that Adobe Digital Edition is a Digital Reader and that you can't actually read your books through loss of access to the file or it appears that way. I assumed it was this as I cannot access your file either so assumed there would be nothing wrong with that file. I am using it through my council library membership which…

    2 votes

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    1 comment  ·  Other  ·  Admin →
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    Resolved  ·  amukherj responded

    I am assuming your concerns have been resolved. Let us know otherwise.

  9. How to delete complete pages from PDFs

    Is it possible to come up with a way to delete a page from a PDF? We can delete whats on the page but not delete a complete page.

    8 votes

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    5 comments  ·  Page Operations  ·  Admin →
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  10. Bug? Acrobat doesn't support .ai files in Combine feature on PC but does on MAC.

    I'm on MAC and I'm used to seamlessly combining .ai files into a .pdf easily with the Combine feature in Acrobat. Some of my peers would benefit from this greatly also but they are on PC and it appears on PC Acrobat can open and view .ai files but it will not acknowledge .ai files in the Combine feature. This feels like an oversight or bug since it clearly works fine on MAC. Can we please have equal support for this on PC as well? It makes it much easier for creatives to work smoothly with other areas of the…

    2 votes

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    3 comments  ·  Creating PDFs  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your feature request.
    I am not sure how you are able to combine .ai files on Mac using Acrobat as we do not have this support neither for Windows nor for Mac for .ai files.
    However, we have taken your feature request. It is under review.

    Thanks
    Tanvi

  11. I PAY $190.68 YEARLY AND CANNOT OPEN MORE THAN DOCUMENT WITHOUT ADOBE CRASHING! This sucks.

    Seriously, Adobe, why don't you work on your product stability? I bought my Acrobat DC subscription a few years ago and never questioned it until this point. Now, since Windows Creators Update, I've been toying with using Edge for my PDF purposes. So far, it's been better than my Adobe experience. In Acrobat Pro DC, when I need to EDIT/compare a document, I cannot open more than one PDF file at a time without the software crashing. Furthermore, it won't even provide the name of the document I'm working on in my TAB. See attached screenshot as evidence.

    Our company's…

    1 vote

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    1 comment  ·  Installation and Licensing  ·  Admin →
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  12. BUG: cannot open PDF

    Myself and a coworker cannot open a PDF with sharing/commenting capabilities. Acrobat DC Pro will open, but once I select a file, the program closes. I have uninstalled and reinstalled the program. The PDF will open in Preview.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  13. Checked box not showing up in Adobe Sign

    This is a bug. I'm checking a check box on a W9 in Acrobat but when I go to "Sign". I want to check the box before it goes to the signer but the check mark does not show up. I don't want the signer to check the box.
    i get amessage in Acrobat Pro that I need yet another application to make a text edit so I can get this document out, which is not quite time sensitive.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  14. Crash on deleting pages from document in portfolio

    Acrobat frequently crashes on trying to delete pages from a document that is part of a Portfolio.
    Mac 10.13.3
    Submitted crash report.

    1 vote

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    0 comments  ·  Page Operations  ·  Admin →
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    Need Info  ·  mrraj@adobe.com responded

    Thanks for reporting the issue.
    As the issue is not reproducible in-house, please provide below information:
    1.Request you to share the Acrobat version you are using.
    2.Elaborate step you follow which causes Acrobat to crash.

    Thanks,

  15. twice received virus with adobe

    twice I received an offer from Adobe in the last 4 days to download their software followed immediately by a warning that a severe virus had infected my computer. it's a trojan of some kind.

    1 vote

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    2 comments  ·  Other  ·  Admin →
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  16. If you really want to make acrobat better make it work a lot more like bluebeam, your competitor. Make editing easier.

    3 votes

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    2 comments  ·  Editing PDFs  ·  Admin →
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  17. why is it so hard to save a document to my computer?

    I don't want to save the document in Word, I just want to save the PDF in "my documents" on my computer. Is there no way to do this? Or if there is what is the magic spell I have to put on Adobe to do that. Cannot access the Adobe Cloud- whatever that is- to attach documents.

    5 votes

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    2 comments  ·  Other  ·  Admin →
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    Resolved  ·  digvijay singh bisht responded

    For saving your document on your computer you can follow the below steps.
    1) Go to file menu and click on save as
    2) On the subsequent screen, select ‘Choose a different folder’ button
    3) You’ll be able to browse your local desktop folder structure after this
    4) Save your pdf to the desired location.

  18. When pushing the "fit to window width and enable scrolling" button the page suddenly zooms from 70% to 200% which is really annoying

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. comment list

    When a select a comment (annotation) in a pdf's page, his correspondance in the comment list is highlight and show in the bottom of the list.
    Is there a way to change that (like all other Acrobat before!!). So when you select the comment his correspondance is show first in the comment list?
    I don't know why that change in Acrobat DC, but it it makes my job really complicated....

    Lorsque je sélecte un commentaire ou annotation dans une page d'une pdf, sa correspondance dans la liste de commentaires devient en couleur et se place en bas de la liste…

    3 votes

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    0 comments  ·  Commenting  ·  Admin →
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  20. PLEASE SOLVE ....'SAVE AS..FAILED TO PROCESS THIS DOCUMENT...I have spent over 2 hours trying to Export PDF to MS Word.....just does not wo

    Please solve ...'Save As...failed to process this document...No file was created'..........I am using latest 7 Day Trial Version.......I have spent 2 hours trying to Export PDFs......I don't trust other online offers....so stuck with Adobe..... and DC

    1 vote

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    1 comment  ·  Exporting PDFs  ·  Admin →
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    Need Info  ·  Adminakagarg (Software Engineer, Adobe) responded

    Hi Brian,

    Sorry for the inconvenience caused. Could you please elaborate what issue you are facing ?
    For better clarity, please include : Problem statement, reproducible steps, Acrobat build# that you are using and the pdf files.

    Regards,
    Adobe Acrobat Team

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