12236 results found
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In Team licensing, activations should be linked to a combination key of emailId and computer name or someother unique key parameter
The team license has an assumption:
One license can be assgined to one "emailId", which can be activated across two computers.PROBLEM:
Consider a person who has 4 computers, all of them belong to the same person (same EMAIL ID).
In the admin console the admin assigns 2 licenses to same "email Id".The user activates 2 out of 4 computers with one license.
Next, upon trying to activate the 3rd computer with the second license with the same "email Id", the activation fails.This is an incorrect licensing design.
Idea state: Even in a non-commercial team license situation, the…
5 votesHi,
Thanks for the feedback. I will put forward your feedback to concerned team.
There is a workaround for your issue to use email alias for the same email ID. For example in gmail user has ability to create aliases as youremailid+account1@gmail.com, youremailid+account2@gmail.com and mails sent to anyone of these will land in youremailid@gmail.com. Something like these can be setup for your teams. And, you can use above two “different” email ids as two Adobe IDs for the same person.
Thanks,
Karan -
Faster loading of Signature Image File
It takes to long loading signature image file, after start-up of Acrobat.
It may be the file, which is lightweight, or sync with online account in general at that moment.
4 grey blue squares rotate aout 3-5 sec.
1 voteHi,
Thanks for reporting this issue. We have informed this to our engineering team and will let you know in case of any updates.
Regards,
Sandeep -
HELP ME RESTORE ADOBE WRITER
I had pdf writer installed on my Mac when it died. I tried bringing it to this new machine from my backup disk and it now wants me to buy some adobe cloud. Been on the phone on hold for hours, been on chat for hours, frankly the customer service is horrible or non-existent. Please help men get back up and running.
1 vote -
protecting file not intentionally how to fix it?
I don't know how I have protected the file, was not intentionally. How could I reverse it if I don't know the password? I think cause I fill the form in my computer I should be able to reverse do I? Please I need a help with it. tjhanks
1 vote -
File name is illegal when saving the extracted PDF (Japanese version)
Acrobat DC 2018.009.20050 / Windows
Application Language : Japanese- extract PDF
- save this PDF
- don't save and displayed "The file name is not valid."（「ファイル名は有効ではありません。」）
This problem is because the reserved character ":" of WIndows is included.
There was no problem with the previous version, and language "English".6 votes -
I SPENT TWO DAYS SCANNING TWO VERY LARGE FILES INTO THE COMPUTER, NOW IM GETTNG AN ERROR SAYING THAT THE FILES COULD NOT BE OPENED OR REPAIR
I SCANNED A VERY LARGE AMOUNT OF PAPERWORK APPROXIMATELY 400 PAGES INTO MY COMPUTER YESTERDAY AND TODAY AND NOW I CANNOT OPEN THE ITEMS (2) WARNING SAYS "ERROR CANNOT OPEN FILES DAMAGED AND CANNOT BE REPAIRED" WHAT CAN I DO? IS THERE A WAY I CAN RETRIEVE MY WORK AND POSSIBLE BREAK IT DOWN INTO SMALLER SEGMENTS?
1 voteHi,
We need some information to understand and resolve this issue:
- Acrobat version
- Scanner details
- Scan settings
- Number of pages scan
- Does it happen for small files also or only for these bulk scanned files.Thanks.
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Mouse pointer turns into a black blocks in acrobat's menus
The mouse pointer turn into a black block in the menus of Acrobat.
3 votesHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Windows Acrobat XI save as problem
In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
Steps to eproduce:
1. Open the Demo File.pdf and click "Save As" in File tab.
2. Give a name and save it somewhere.
3. Reopen the new file you will easily find it is not the same as Demo File.pdf3 votesSorry to hear your problem.
Unfortunately, Acrobat XI is no longer a supported version.
Try out the latest, Acrobat DC. If the issue persists, let us know.
You can get Acrobat DC here:
https://acrobat.adobe.com/us/en/free-trial-download.html -
Neutral Screen Colour so reading is easier on eyes
Ability to change from a bright white screen to a neutral clour so it can be easier on the eyes when readign documents/ ebooks/ etc.
1 voteHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
Dynamic Date Stamp and Date Time Stamp
Some Forms (IRS) restrict areas of the document where you can enter information. This can be helpful, except when you need to sign and date the form after you have filled it in. For some reason the "date" part of the form will not accept text from "Fill and Sign", but it will accept a stamp. All of the default dynamic stamps in Acrobat have additional, un-needed text like "Approved', etc.
Please add two dynamic stamps that have ONLY 1) the Date and 2) Date and Time without any additional verbage so that the user can quickly sign AND date…
23 votes -
Allow selecting sheets I want when combining macro enabled excel sheets
Allow users to select which sheets they need when combining macro enabled excel sheets like it does when combining non macro enabled excel sheets.
1 voteHi,
Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We have logged a feature request for this issue. While we do not have any plans to work on it in immediate future, we’ll have it in our radar and might revisit at an appropriate time in future.
With Best Regards!
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WHY DO I HAVE TO SIGN IN TO CREATE A PDF FILE????????????????????????????????????????????
ACROBAT HAS BECOME ABSOLUTELY WORTHLESS FOR DOING ANYTHING.
7 votesGreat to know that your issue is resolved now.
We are closing this thread. Feel free to reopen another thread if you face some issue.Thanks
Tanvi -
Partial drop down search giving unexpected results in DC
I have been discussing an issue on this thread in the support forum: https://forums.adobe.com/thread/2445804
I will outline the issue below again, however.
I have a drop down that is being populated dynamically: https://i.imgur.com/QKohGq5.png
Users have the ability to do a partial search of the drop down, to filter down to what they're looking to find: https://i.imgur.com/S0P3T17.png
However, when selecting one of the options from within the remaining options available, the results are not always as intended. In this case, I will search "Adult B" to choose Adult Brass Dragon. When selecting Adult Brass Dragon, the following script is enacted via…
1 vote -
Preflight - Remove Empty Pages
"Remove Empty Pages" was a feature in Preflight that has since been removed. What a great option to have, very disappointed with it's removal. Is there another way to identify blank pages using Adobe? Or can this option be added to an account? When working with 1000s of pages, selecting blank pages for deletion is very tedious and costly for the client. I have several users that could utilize this tool.
2 votes -
Crop Multiple Pages
I'd like the option to crop multiple pages in one go instead of individually. e.g. Document with non-print marks. Instead of creating separate PDF with InDesign or other desktop publisher, I'd like to crop all the pages in one go.
3 votesYou can use the Set Page Boxes option available in Organize Pages.
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Allow Javascript buttons and menu items to be added in WebView (viewing a pdf from internet explorer)
It would be greatly appreciated if custom buttons or menu items created in JavaScript be allowed to be added to the toolbars in WebView (Internet Explorer). This used to work in Acrobat and Reader in version 7, 8, 9 and X but now doesn't work :(
1 voteHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Keyboard command to APPLY a stamp to a page
Be inability to stamp a sheet with a keyboard command is mind-boggling.I know I can select the stamps options menu with Command K but from there that is no way with the keyboard to apply the stamp to a page. This dramatically lengthens my workflow when having to apply stamps to multiple sheets in the document.
2 votes -
shortcut keys for touch up reading order tool
Shortcut keys already exist if you have a screen reader enabled. If you could put in tooltips giving us those keys, it would speed up manually tagging files tremendously.
2 votesHi,
We escalated the this request to the higher management. We don’t have a plan to provide this feature for now but We have kept it in our radar and would implement it in the near future.Thanks
Rachit -
Adobe Acrobat DC Standard randomly crashes
Adobe Acrobat DC Standard randomly crashes when opening pdfs from web page
- Click link to open a pdf using Internet Explorer 11
- Acrobat Crashes with the error below.
- Attempt to click link again and the file opens.
Windows 10 Enterprise 1703
Faulting application name: Acrobat.exe, version: 18.9.20050.57426, time stamp: 0x5a1c7469
Faulting module name: Acrobat.dll, version: 18.9.20050.57426, time stamp: 0x5a1c7441
Exception code: 0xc0000005
Fault offset: 0x0019eebd
Faulting process id: 0x1794
Faulting application start time: 0x01d39ac5dbfefcac
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.dll
Report Id: fd9af4cc-9fc5-43a5-9f2a-209af10313da
Faulting package full name:
Faulting package-relative application ID:1 voteAs confirmed issue has been closed.
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read aloud
How can I turn off the Read out loud feature?? I do not use it at this point. I get a pop-up window that states the document is being prepared every time I make a change. Thank You!
3 votesHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit
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