13526 results found

1. How do I turn OFF the side tool bar?

   What more do You need to know? How do I turn OFF the side (right side) tool bar?

   5 votes

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   Resolved  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Enable a way to have a drop down menu blank (no items selected) until clicked

   Please enable a way to have the drop down menus on PDF forms blank until clicked on. If the item list has three or less items, you can click the blank space (Under dropdown properties > options > item list) but if there are four or more list items, one of them is always selected and shows on the drop down list (not blank.)

   7 votes

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   Resolved  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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3. Print to PDF

   Google Chrome = Latest Version
   Acrobat X Pro
   Observation: Had no problem prior until 7/28/2017 when I noticed I had problem printing from a webpage (e.g. eBay.com) to PDF using Adobe Acrobat print driver. The printing would stall and this Distiller error would show up each time. Also strange is, I could clear this error message other than restarting my computer. Any advise would be greatly appreciated.

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   4 votes

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   Resolved  ·  2 comments  ·  Printing  ·  Delete…  ·  Admin →
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4. Acrobat. Help --> Online Support --> Accessibility Resource Centre. Fails.

   Hello, there's a broken/useless link or redirect for accessibility in Acrobat. Hoping you could let me know when fixed please: goto --> Help --> Online Support --> Accessibility Resource Centre. The destination doesn't offer anything.

   1 vote

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   Resolved  ·  7 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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5. Acrobat combine files + Batch compare pdf + Clarify array object error

   If you want supporting screen shots or more detail, please contact me.
   Jyotika at Acrobat Help adchelp@adobe.com has my eMail and tele#

   1. Combine files into a Binder always FORCES the default to be filename sequence.
      The User should NOT be forced to move HUNDREDS of files in a large document
      just to get them in the proper sequence.

      Yes, there is the "Move Up/Down" option which works on each file ONE AT A TIME.
      However, has anyone on the Acrobat team actually tried to do that to resequence
      over 1,000 pages into an absolutely different non-alpha result??? THINK DAYS !!!!

     - If the files are in different folders, it ignores the folder structure, even if 
       WINDOWS EXPLORER is sorted to list the files in folder/filename sequence 
       [See Example #1 at the end.]
   
     * >>>>> Using different tools, I've finally been able to achieve the desired result! 
         I've combined over 1,000 pages coming from DIFFERENT folders  
         and subfolders so that the final Binder is true to actual file sequence in 
        each of the original folders (including their respective subfolders). <<<<<
   

   1. "Expected an array object" error when comparing 2 pdf's
      • Indicate which page/pages has/have error
      • It is almost IMPOSSIBLE to find the "cause(s) in a 3,000 page document

     - Worst of all, the document seems to be correct during most steps. 
        During several steps, it can be searched and put into a binder.  
        Suddenly, seemingly out of nowhere, this error occurs and all 
        subsequents tasks cannot be run!   
   
     - A compare of the document is NOT possible. See "Docu Processing"
   
     >>>>>> I found this is the Acrobat archive: 
     value at index 0 must be an indirect object
     "Closing this request, As there is no plan to fix this bugs in Acrobat XI."
   
    >>>>>>>>>  Another report says  "This error unfortunately comes up for us a lot which I guess is to be somewhat expected when combining hundreds of PDFs from various sources. I'm assuming not every PDF generator follows exact PDF standards; iPhones, bank websites, 3rd party PDF printers, etc. However these PDFs were all combined with Acrobat Pro DC. Meaning that Acrobat Pro DC is not checking the PDFs or sanitising the data when they are imported! But that is another subject for another day... 
   

   The problem we have is that the error message(s) don't even tell us on which page it encountered the error. So we are left scratching out heads wondering which page or which part of the 10,000 page document has the problem. ...... Ok so hold on because this gets better... So to attempt to repair the document(s) we try and split them into smaller documents using Organise Pages > Split > say 100 pages or 1000 pages per "Part"
   Then we get the error: "An incorrect structure was found in the PDF." "

   1. Compare numerous pdf's in batch-type logic and determine if they are identical. Better yet, simultaneously allow the User to place the identical ones. in the Recycle Bin.

    - As verified by tech support, it is only possible to compare one 
      pdf with another. Because of the way Acrobat works, a minor 
      change not related to the content will never match as per any 
      and all of the available compare programs. 
   
      >>>>> For example, open MyTest.pdf. Save as 123.pdf and 
                   save again as 456.pdf.    Do NOT make any changes! 
   
                   Looking at KB-size, the documents will seem identical, 
                   but they will in fact differ by 1 to 3 bytes in size. 
   
    - Basically, because the filename is stored somewhere in the
      document, the 3 pdf's will NEVER compare as "EQUAL", unless 
      they are reviewed in a tedious, manual, multi-step manner. 
   
    - Yes: Acrobat's Tools > Compare  pdf#1 with pdf#2  
       will "reveal" that the content is identical. 
   
     - Now consider the nightmare of trying to "cull" old backups 
       or various attempts to "combine" ....... and you can see that 
       MONTHS would be required. 
   
     - I have purchased several compare packages. They work fine 
       on many file types,  but they absolutely CANNOT handle 
       batch pdf compares!
   
    - Think of charging 
            (just  $25 for such a tool)   x
            (the millions of worldwide Acrobat Users)   x 
            (only 20% purchased)    = 
      LOTS AND LOTS of profit for Adobe !!!!!!!!!!!!
   

   1. It seems that various financial institutions etc have
      different ways of INTERNALLY storing the contents of
      a pdf. Specifically, FONTS are not FONTS. That means
      that documents when printed look 100% alike, but
      when electronically compared, the FONTS and similar
      information causes havoc.

      Adobe is the leader in pdf creation.

      There is a need to batch compare or batch redact
      without the nightmare of font-like hidden elements.

   2. Protection > Redaction could also be greatly improved
      to make life easier for the user:

      Global redact in this document:

      From "text 1234567" to "text 12...67"

      From Medicare xxxx-xx-xxxxA to Medicare xxxx-xx-xxxx.
      (Remove only the last letter of the longer text).

   Example #1 (To achieve max chaos, use 50 folders each with 50 subfolders)

      Folder 1      1
                            7
                            x
                            y
                            z 
   
      Folder 2      1
                            9
                            a
                            b
                            c
   

   • Use Windows Explorer to search for *.pdf and sequence by folder.
   • Windows properly lists 1-7-x-y-z followed by 1-9-a-b-c
   • Block copy the above and right click in that sequece to "combine"
   • No matter how hard you try, the Binder has 1-1-7-9-a-b-c-x-y-z
   • Yes, it bunches the 1's !!!!!
   • Repeat the test with 1,000 different filenames and sequence using MOVE UP .... and collapse from exhaustion!

   This still does not work
   "Compare Documents - Please add an option or setting to the compare document feature so that shifts in paragraphs of unchanged text are not marked as changes. ... Currently it shows as a text delete and then a text insert on the following page.

   Batch processing to Actions in Acrobat DC HOW?!?!?
   Can you provide a "plain English" description on how to create a "batch processing" type Action that can be use on multiple files at once? I have hundreds of files that I need to set open options on and add specific bookmarks to. Trying to do this one at a time is NOT happening. Urgent please!

   If you check the internet, there are literally hundreds of people who really need these features.
   As the market standard, Adobe would help it Users if these features were implemented.

   Sincerely,

   Inge

   PS Special thanks to Jyotika at Acrobat Help adchelp@adobe.com

   If you want supporting screen shots or more detail, please contact me.
   Jyotika at Acrobat Help adchelp@adobe.com has my eMail and tele#

   1. Combine files into a Binder always FORCES the default to be filename sequence.
      The User should NOT be forced to move HUNDREDS of files in a large document
      just to get them in the proper sequence.

      Yes, there is the "Move Up/Down" option which works on each file ONE AT A TIME.
      However, has anyone on the Acrobat team actually tried to do that to resequence
      over 1,000 pages into an absolutely different non-alpha result??? THINK DAYS !!!!

   … more
   4 votes

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   Under review  ·  AdminAakash Deep (Software Engineer, Adobe) responded

   Hi,

   Regrading your Batch Compare PDF query: Currently we don’t support batch comparison in Acrobat but this in our backlog. We’ll update youwhence it’ll get prioritized and impelemented at our end.

   Thanks,
   Adobe Acrobat DC Team

6. Arabic doesn't export well to .csv from the response collection window - bug

   I created a form in Acrobat DC Pro, distributed and collected the form successfully. In the collection window, Any field filled up in Arabic shows up properly – see screenshot (Collected-results-with-Arabic.jpg).
   However when I export all results to .csv format so I can compare all results, any Arabic text will display as dots – see screenshot (arabic-in-excel.jpg)

   I performed all above steps on Mac and Windows using Acrobat Pro DC 15.23.20056.213124 with similar results

   Arabic text should be readable in the exported .csv file

   Arabic text is converted to dots upon exporting all data from the form collection window.

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   12 votes

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   3 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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7. Combine Files should sort the file names with numbers numerically not alphabetically

   When I use the Combine Files feature with files named with numbers, they are sorted alphabetically rather than numerically.
   For example, instead of getting a file sorted:
   1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, etc.
   I get this sorting:
   1, 10, 11, 12, 2, 20, 21, 22, 3, 30, 31, etc.

   2 votes

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   3 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi Michael

   Can you try changing the View to Thumbnail View instead of List View while doing Combine?
   In that view, you can select multiple files, drag and drop files or reorder as per your need.

   Thanks
   Tanvi

8. Presenter notes

   Allow presenter notes like on power point

   16 votes

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   Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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9. Advanced Print Options Do Not Save Correctly in Custom Profiles

   In Acrobat XI Pro and Acrobat DC, when using the Advanced settings in Print, items such as Screening do not actually persist with saved custom profiles. If you select settings and save it under a new profile, switch to another and then view the profile where you had the desired settings, the settings will be found to never have saved in the first place.

   Additionally there is no way to save these custom profiles as a default.

   2 votes

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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   Under review  ·  pooja . responded

   Hi

   Thanks for your valuable feedback. We have added it as a bug in our database.

   Best Regards!

10. allow

    Allow to insert from Clipboard into a open PDF that is currently being used. Only work around is multiple document merge.

    2 votes

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    0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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11. Read out loud

    Because of my dyslexia, I would benefit from Adobe reading the text aloud as I scan the words. But it never works! How can I get the “Read Aloud” function to work?

    5 votes

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    6 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hello Sir,
    Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.

    Thanks
    Rachit

12. Copy/paste of comments between documents does not paste the coments in the new document at the same coordinates.

    Copy/paste of comments between documents does not paste the coments in the new document at the same coordinates.

    8 votes

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13. I hate the new app user interface- cannot find drawing markup

    The user interface is quite challenging, because it takes a bit to load each time I want to do something. I may want to edit, create a form, and do drawing markups on a single file.

    Please provide an option for me to display all the tools I want to use in a single screen.

    3 votes

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    Resolved  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Acrobat 2015&2017 Pro Mac Distiller couldn't embed Japanese CID font(Morisawa CID font). Please fix fix fix
    5 votes

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    Need Info  ·  Ritesh (Adobe) responded

    Hi Tsutomu,

    Sorry for the inconvenience. Please share a PDF document which you are using to rite@adobe.com

    Please also mention your Acrobat version.

    regards,
    Ritesh

15. Talk to people

    GET A BLOODY PHONE. 6 hours on your boards isn't funny.

    5 votes

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    Under review  ·  Pratyush Dhoundiyal responded

    Apologies for the trouble. Do you have any issue in particular i can help you with.

16. right-click

    It would be really nice if the "Underline" tool was included in the right-click menu. Right now the Mac version has an option for highlighting and striking through, but not for underlining.

    11 votes

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17. Portfolio layout macro

    I have several potfolio with simial structure. Each time I open them I want a view with a vertical split in the window and the source folder added to the file deails pane. Not a big deal but adds up to some time. I have not been successful in finding a custom layout which provides this - they seem to be a daunting subject.. So my question is would it be possinle to write a macro I could run on opening the layout and where could I find hints/advice on how to write such a macro.
    Thank you for any hints

    I have several potfolio with simial structure. Each time I open them I want a view with a vertical split in the window and the source folder added to the file deails pane. Not a big deal but adds up to some time. I have not been successful in finding a custom layout which provides this - they seem to be a daunting subject.. So my question is would it be possinle to write a macro I could run on opening the layout and where could I find hints/advice on how to write such a macro.
    Thank you for any… more

    2 votes

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18. Acrobat crashes after transparency flattening

    When first applying a hairline fix in Acrobat (all lines below 0,25 pt to 0,25 pt) and then flattening transparency in Acrobat using the transparency flattener, Acrobat crashes. I see the progress bar going to 100% and then Acrobat crashes without any error.

    BUT... if I skip the hairline fix step, then Acrobat flattens the file without problems. So there must be something with the hairline fix that causes the transparency flattener to crash.

    Using Acrobat Pro DC 2017.012.20098 on Mac.

    Example files in attachment.
    File ...WITH... crashes while flattening.
    File ...WITHOUT... flattens fine.

    • 

    • 

    2 votes

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    Under review  ·  Amboo Srivastava responded

    We apologise for the issue you are facing. Yes, the crash is reproducible. We will investigate this and revert back.

    Thanks,
    -Amboo

19. The right panel could be hid in Adobe Acrobat XI that worked wonderfully well for me. Annoyingly, I can't seem to do so in the Pro 17!

    I want Adobe Acrobat Pro 17 to work at least half as well as Adobe Acrobat Pro XI that did the jobs I needed wonderfully well for me. I NEED TO CLOSE THE RIGHT PANEL JUST LIKE I COULD IN XI!!!!!!!!!!! i SEE OTHERS HAVE COMPLAINED ABOUT IT TOO. If something wasn't broke in older version why "fix it" with this one. It interferes with my ability to follow through on searched text and read same with the split screen capability Windows offers! PLEASE FIX IT SOON!!!!!!!!!!!!!!!!

    2 votes

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    Under review  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →
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20. Anand Rao Anand

    This person needs some rest he is travelling and worked out poor guy promised to send a free trial but has no time to rest his rear .. Added to that he is so pre occupied that he forgot to tell me that the option of purchase for one month is not his beer ...

    1 vote

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Can you elaborate on the issues you are facing with Acrobat DC?