1472 results found

1. BUG - Error occuring with Send for Signature when Message is too long.

   When using Adobe Sign to send a document for signing, if the Message has too many characters, it causes an error 'COULD NOT COMPLETE YOUR REQUEST - An error occurred while connecting to the service. Please try again later.'
   Have tried multiple times and only when the message is cut short will it work.

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
   Declined  ·  Adminsagrover (Admin, Adobe) responded

   We are closing the issue due to no further communication from the user end. Please feel free to report any issues you find.

2. inherit zoom default - Hyperlinks within the pdf document pages.

   It would be very Helpful if Adobe would address this issue with being able to set the zoom level of the hyperlinks within the pdf document to inherit zoom as a default setting. As explained by others it is a real pain to have to change all the hyperlinks in the document 1 at a time to accomplish a "inherit zoom" setting in a large pdf document that can have hundreds of hyperlinks. Using inherit zoom is a document standard that is required in many industries, so it is not just a preference that I personally prefer. I must use inherit zoom hyperlinks in documents submitted to the FDA. I have also read in other blogs that Legal documents submitted to courts must be filed using inherit zoom. I hope Adobe program engineers will recognize that there is a great need to have this functionality in their program. Adobe has only addressed the "Bookmark settings" and have not addressed the "Hyperlink settings" within the pdf...which causes the most pain and time to currently set in a document.

   There is at least one software maker that recognizes this need and has developed a ADD-IN called "Debenu PDF Aerialist" ( https://www.debenu.com/products/desktop/debenu-pdf-aerialist/ ) that claims to be able to do what Adobe Acrobat cannot do on it's own.

   Video that shows the Add-in adding the functionality that Adobe Acrobat doesn't have built in and we wish Adobe Acrobat did include this functionality..
   https://www.youtube.com/watch?v=HLoCVRQ5dUQ

   Thanks,
   Steve

   It would be very Helpful if Adobe would address this issue with being able to set the zoom level of the hyperlinks within the pdf document to inherit zoom as a default setting. As explained by others it is a real pain to have to change all the hyperlinks in the document 1 at a time to accomplish a "inherit zoom" setting in a large pdf document that can have hundreds of hyperlinks. Using inherit zoom is a document standard that is required in many industries, so it is not just a preference that I personally prefer. I must use… more

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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3. how can I get fonts to be added to the default fonts....especially the Lora font. i need it badly please help

   how can I get fonts to be added to the default fonts....especially the Lora font. i need it badly please help

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   0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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4. Default Screen/Monitor

   With multi monitor setup, setting which screen PDF's open to can be achieved by moving a non maximized windows to desired screen then closing and reopening Acrobat Pro. Now with that set opening a second PDF does not follow the first. The desired outcome is for all PDF's to open on desired monitor. Could that be a preference to override?
   Adobe Acrobat Pro Windows 11.

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   0 comments  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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5. ******* pop ups

   Why the are you interrupting my workflow with fing pop ups that not only have I NO INTEREST in whatsoever and they've just crashed the fing application. Stop trying to push me in the direction of the cloud - if I wanted to go there I would sort it out myself. And I don't want you 'reaching out' to me. Just turn it off by default.

   50 votes

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   7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Really sorry for the issue that you are facing here.
   Could you please share a snapshot of the popup that you are referring to that you do not wish to see.?

   You can send it on ajain@adobe.com

   Thanks
   Ayush Jain

6. Error message accessibility check document name

   When a document name is entered for an accessible PDF in InDesign under File > File Info, it is automatically included in the PDF.
   When checking accessibility in Acrobat, an error message is generated if a document name is missing.
   If you change the title in File > Document Properties and save the document, the problem will be resolved. This also applies if you subsequently restore the original title.
   It appears that the title from InDesign is not properly embedded in the PDF or is not correctly recognized by Acrobat.

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7. AdobeAdrobat Entry Point Not Found Exception Processing Message 0xc0000139 - Unexpected parameters

   Fix the bug from Adobe Acrobat: Windows - Entry Point Not Found
   Exception Processing Message 0xc0000139 - Unexpected parameters

   From a paying customer

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   4 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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8. condense all text edit/comment options on toolbar into one by default

   There are at least 3 icons on various menus and toolbars for adding text to a pdf. For the love of users, PLEASE combine them (by default) into ONE. In particular, I'm referring to (1) add a comment (which includes Insert text and Add text comment), (2) Fill in form fields, and (3) add text. Those are circled in the attached screenshot. Some users might want to split those out into multiple buttons, so they can access them more quickly. But for the normal user, the default should have all those options in a menu or toolbar under one button named something like "add text". I just discovered that the problem I was having pasting from Notepad into a text box (I was creating a new text box with "Fill in form fields") is not a problem if instead I use the Add text comment. Ok, so on reflection, I'm not entering "form fields". But for 10 years I haven't been filling form fields with that button, I've been creating text comments. But it's always worked for me in the past! WTF are there so many options that differ in casually undecipherable ways, scattered across the interface?!

   There are at least 3 icons on various menus and toolbars for adding text to a pdf. For the love of users, PLEASE combine them (by default) into ONE. In particular, I'm referring to (1) add a comment (which includes Insert text and Add text comment), (2) Fill in form fields, and (3) add text. Those are circled in the attached screenshot. Some users might want to split those out into multiple buttons, so they can access them more quickly. But for the normal user, the default should have all those options in a menu or toolbar under one… more

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9. Error Message: There was an error processing a page. There was a problem reading this document (109).

   I get this error message occasionally, and sometimes if I close the document and reopen, it loads fine. Other times, it just won't load. Any suggestions?

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   Need Info  ·  digvijay singh bisht responded

   I am sorry for the inconvenience you are facing.
   Can you share with us the acrobat version and the operating system you are using
   Also some sample PDFs with which you are facing this issue.

10. Printing preferences reset to Letter after Acrobat updates

    The default printing preferences are Letter even though my Windows regional settings are not US. Should be A4.

    I change the default from Windows Settings>Devices>Printers & scanners>Adobe PDF>Manage>Printing preferences>Adobe PDF Page Size but it resets every time Acrobat updates!

    Please fix both these issues.

    8 votes

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    4 comments  ·  Printing  ·  Delete…  ·  Admin →
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11. Change Lookup Dictionary

    Currently Default dictionary lookup is Dictionary.com but there should be a feature to change that default lookup to any other offline Dictionary Service Provider.

    5 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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12. BUG: Print selected pages radio button prints all by default instead of Page 1 and Page 2

    BUG: Default page range still prints all pages. "Page 1 - Page 2" selected will still print all 400 pages of a document, and can't be cancelled. Causes major problems. If you click the page range radio button and erase "Page 1 - Page 2" and replace with "1-2" it will print those two pages. This is in Adobe Reader.

    Adobe Acrobat has a similar issue: When I click the radio button by the
    "pages" bar under Pages to Print, it does not automatically change the
    preview to the default "page 1 - page 2." When I click into the bar and manually change the pages to print, and then click *out *of the bar again, then it changes the preview to the selected pages.

    BUG: Default page range still prints all pages. "Page 1 - Page 2" selected will still print all 400 pages of a document, and can't be cancelled. Causes major problems. If you click the page range radio button and erase "Page 1 - Page 2" and replace with "1-2" it will print those two pages. This is in Adobe Reader.

    Adobe Acrobat has a similar issue: When I click the radio button by the
    "pages" bar under Pages to Print, it does not automatically change the
    preview to the default "page 1 - page 2." When I click into the… more

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    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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13. Please provide a Preference to condense the Comments panel

    I often deal with PDFs with hundreds (and sometimes thousands) of edits. The Comments panel in Acrobat DC includes way too much blank space, including a title line ("Strikethrough Text", "Highlighted Text", etc.) and needlessly provides a default "Type your reply..." area for every comment. This isn't Facebook (meaning, replies aren't always necessary). Please provide preferences that allow comments to appear in more compact form, as they did with Acrobat X or Acrobat 11.

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    Under review  ·  4 comments  ·  Commenting  ·  Delete…  ·  Admin →
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14. The relates to a thread in your online enquirer forum titled 'Why does "Use Current Properties as New Default" do nothing!?'.

    It would be very helpful (and some may say essential) if we could set a default font for your form wizard when it creates text fields. Converting word.docs for form is great using the wizard but then we have to go back and change the font size (and other settings for text fields). This makes the task much longer to do. With the ability to set default settings it would cut down this process and close a potential gap that a competitor of yours may exploit!

    1 vote

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
    Declined  ·  Bhavna Negi responded

    I have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
    Thank you for your patience

15. bookmarks

    Don't open bookmarks by default!

    When opening a document that has bookmarks embedded in it, the bookmarks panel opens automatically (and slowly) and takes up a third of the screen. It's infuriating, takes several seconds before it can be closed, and is completely pointless. Ditch it, or make it take up a tiny fraction of the screen space. I hate the way Acrobat prioritizes bookmarks over every other aspect of the interface.

    42 votes

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    9 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Please restore option to turn off recent files window as default

    Hello,
    So until recently (today is Nov 17 2022), Acrobat Pro had an option in the Preferences to turn off the Recent files window as default. Now that option is gone, and I wish Adobe will restore that option. Now every time my documents are closed with command-w, I get the Recent files window, and I have to close it with another command-w or manually by clicking on the window. I'm not sure if this is a new feature or is actually a bug that should be fixed. I would expect that a single command-w should close the window completely.

    Hello,
    So until recently (today is Nov 17 2022), Acrobat Pro had an option in the Preferences to turn off the Recent files window as default. Now that option is gone, and I wish Adobe will restore that option. Now every time my documents are closed with command-w, I get the Recent files window, and I have to close it with another command-w or manually by clicking on the window. I'm not sure if this is a new feature or is actually a bug that should be fixed. I would expect that a single command-w should close the window… more

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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17. How Well Does Workstatus Track Attendance in Real Time?

    We’re exploring Workstatus Attendance Tracking Software to improve real-time visibility into employee attendance, especially across multiple locations. It seems to offer live dashboards, automated check-ins, and alerts for missed punches. For those using it, how accurate is the real-time tracking? Has it helped in reducing attendance fraud or improving team discipline? We’re also curious about the learning curve for employees and managers. Is it adaptable to changing schedules and last-minute shift changes? Any input on system reliability or support response time would help us decide if Workstatus is the right tool for managing our growing workforce.

    Visit: https://www.workstatus.io/attendance-tracking

    We’re exploring Workstatus Attendance Tracking Software to improve real-time visibility into employee attendance, especially across multiple locations. It seems to offer live dashboards, automated check-ins, and alerts for missed punches. For those using it, how accurate is the real-time tracking? Has it helped in reducing attendance fraud or improving team discipline? We’re also curious about the learning curve for employees and managers. Is it adaptable to changing schedules and last-minute shift changes? Any input on system reliability or support response time would help us decide if Workstatus is the right tool for managing our growing workforce.

    Visit: https://www.workstatus.io/attendance-… more

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18. Tracking Transaction Limits

    Adobe Sign has transaction limits (https://community.adobe.com/t5/adobe-sign/adobe-sign-transaction-limits/td-p/10892151?page=1). Currently, other than manually counting your transactions, there isn't a way to track the number of transactions you've completed and thus, no way within Adobe to know how many transactions you have remaining for the year. Please consider adding this so that users can easily see how many transactions they've completed and how many they have remaining.

    4 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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19. Adobe 10 runs extremely slow at times; I get a "not responding" error message numerous times. Takes forever to open a document.

    Adobe runs extremely slow at times; I get a "not responding" error message numerous times each day. Files take a very long time to load or they just don't open. Adobe crashes (closes) several times each day.

    3 votes

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20. Arabic script with Fill & Sign

    This topic has been discussed before, but I want to share one thing the team might find useful.

    Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

    On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language to Arabic, or English with Arabic Support above three features will not be displayed any longer. Here is a discussion on Adobe Forums https://forums.adobe.com/message/7575939#7575939

    I cannot test Arabic with Adobe Fill and Sign with Acrobat Language changed to Arabic in Preferences to see if it handles Arabic fully. I bet Acrobat team can do this for us.

    To shed light on this issue… as long as I'm within the Fill & Sign environment, I'm able to type and view Arabic that I typed as expected, it is once I leave Fill &Sign environment that Arabic words get fragmented and all characters get disjointed. So could this be to the fact that we must change the Language of Acrobat itself to Arabic so that Fill & Sign to function well? This I cannot verify and test due to he reason I mentioned above that some features will disappear from Acrobat upon selecting Arabic for language.

    This topic has been discussed before, but I want to share one thing the team might find useful.

    Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

    On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat… more

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    Under review  ·  149 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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