11822 results found

1. send to one note

   unlike in windows 10 (using Acrobat DC and Office 365 in tandem)- I cannot 'send to Onenote' on my MacBook Pro. there is no context menu option.

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   Resolved  ·  1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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2. How do I simply create a signature and store it??? You are getting too technical and overlooking the little stuff...

   How do I simply create a signature and store it??? You are getting too technical and overlooking the little stuff..

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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3. how to improve adobe acrobat dc

   I have been using adobe acrobat pro 9 for over 10 years, and recently I have to switch over to acrobat DC, and find it bizarre.
   
   1. First, the user interface has been completely redesign, not allowing one to switch back to the previous UI.
   2. Also, I find the number of key strokes needed to do a simple task, has greatly increase. I do a lot of cut-and-paste with my old acrobat, and it was convenient. With the new DC, after finally figure out how to do it, it involves a lot more key strokes. A regression!
   3. The new acrobat does not interface well with other Tex software, like Winedt. One has to close the pdf file generated by Acrobat before
   one can run the Tex compiler again. That wasn't the case with the
   old Acrobat. In fact, some Tex user community is advocating to stay away from the new Adobe.

   I have been using adobe acrobat pro 9 for over 10 years, and recently I have to switch over to acrobat DC, and find it bizarre.
   
   1. First, the user interface has been completely redesign, not allowing one to switch back to the previous UI.
   2. Also, I find the number of key strokes needed to do a simple task, has greatly increase. I do a lot of cut-and-paste with my old acrobat, and it was convenient. With the new DC, after finally figure out how to do it, it involves a lot more key strokes. A regression!
   3. The… more

   5 votes

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   Resolved  ·  5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Support Installations and Upgrades on macOS Case-Sensitive Volumes

   This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command in the Terminal. Acrobat Pro XI still runs exactly as it did when the system volume was case-insensitive. Notifications have now been displayed that Acrobat Pro XI should be updated to version 11.0.21 and then to version 11.0.22. Neither the stand-alone updaters nor the automatic updates will complete. Although the error dialogs are misleading, we have confirmed that these update failures occur because the installation scripts detect that the volume format is case-sensitive which causes script execution to terminate. The updaters do not include complete copies of the applications and resources to be updated, so manual update would be very difficult and error prone.

   Adobe should do better. It is clear that Acrobat Pro XI is compatible with case-sensitive volumes, as is Adobe Acrobat Reader 2017 which installs and updates without problems. It is obvious that Apple is now focusing upon case-sensitive formats. All iOS devices are case-sensitive, and the new Apple File System was exclusively case-sensitive until late in the beta cycle. The new iOS 11 will include a standard file manager for the first time, so files will be moved between iOS and macOS systems far more often than with earlier system versions. That makes parity of case-sensitivity highly desirable to avoid artificial pathname conflicts. Currently, Adobe is the only known impediment to such parity. Adobe should comprehensively support case-sensitive macOS volume formats as soon as possible. Continued failure to do so will be viewed as inadequate support of the macOS platform.

   This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command… more

   19 votes

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   12 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Planned  ·  Pratyush Dhoundiyal responded

   Hi Michael

   Thanks for your lucid explanation. This is already planned and very soon the issue would be resolved.

   Thanks

5. BUG: multiple actions assigned to keyboard shortcut ~

   Currently, typing ~ is assigned in Acrobat to BOTH "insert text at cursor" AND "output preview." It is completely unpredictable which action will result when I type ~.

   I need to be able to bring up the "insert text a cursor" function without having to mouse all over the place.

   Please fix this bug.

   2 votes

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6. Allow Send For Signature Signed Forms to be Returned to a Separate single Email Address

   We currently have an Adobe Acrobat Pro DC Team Account with 2 users. We will be adding more users once we are more familiar with how this will work for us as a company.

   One problem that we have is that when our Employee1 sends an Adobe Form to a customer A using "Send for Signature", once Customer A signs the form, the signed form is returned to Employee1's email address that is registered with "Manager Your Team"

   When Employee 2 sends an Adobe Form to a customer B using "Send for Signature", once Customer B signs the form, the signed form is returned to Employee2's email address that is registered with "Manager Your Team"

   We would like to request that instead of this behavior with each Employee getting the signed forms that they send, we would like to have a separate single special email address, say "signed_agreements@domain.com that all forms that get signed are returned to instead of Employee1's email or Employee2's email. The reason for this is that we have an Employee 3 that processes and handles all signed forms and with the current behavior we have to rely on Employee 1 and/or Employee 2 forwarding the signed form notification to this other special email address.

   We currently have an Adobe Acrobat Pro DC Team Account with 2 users. We will be adding more users once we are more familiar with how this will work for us as a company.

   One problem that we have is that when our Employee1 sends an Adobe Form to a customer A using "Send for Signature", once Customer A signs the form, the signed form is returned to Employee1's email address that is registered with "Manager Your Team"

   When Employee 2 sends an Adobe Form to a customer B using "Send for Signature", once Customer B signs the form, the… more

   4 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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7. Acrobat Standard XI. The 3 step rotate page system is clunky.

   Would like to have the "rotate left" and "rotate right" buttons available in Acrobat Standard XI. The 3 step rotate page system is clunky.

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   Need Info  ·  1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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8. Add tutorial to add an index to a book. Your instructions for it are WAY TOO VAGUE.

   I have been trying to add an index for a 278 page book in PDF. I spent an hour on the phone to tech support in India and no one there seems to know how to do this.

   I also need to be able to VIEW it and install it into this PDF to publish it. PLEASE add a tutorial on how this is done, step by step, without CLOUDING the issue with terms like "catalog" and "metatdata" that do NOT contribute to the objective.

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   2 comments  ·  Other  ·  Delete…  ·  Admin →
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   Under review  ·  Pratyush Dhoundiyal responded

   Hi Greg,
   Please try if this helps: https://helpx.adobe.com/acrobat/using/creating-pdf-indexes.html

   Thanks

9. Acrobat DC (Pro and Strandard) crashes because of memory usage

   When using large files, like the attached one, Acrobat crashes when it reaches a memory usage of more than aprox. 3.500 MB in Windows Task Manager.
   I could reproduce the issue, just by opening the page miniatures and a little scolling. It happens on different computers with 8 or 16GB RAM installed and with different Acrobat versions (DC Standard, DC Pro, XI Standard)
   The reason for the memory usage are probably the pictures in these files.

   • 

   • 

   23 votes

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   6 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Under review  ·  Amboo Srivastava responded

   Thanks for reporting the crash. We are able to reproduce it with your files. We will work on a fix soon. Will let you know once available.

   -amboo

10. Adobe Distiller: erasepage erroneously transmits a page

    The operator ‘showpage’ should push a piece of paper through the printer; ‘erasepage’ should not. Analogously, erasepage should not add a page to a PDF.

    In XI Pro 11.0.21 (26/07/2017), the following code makes a two-page file, the second page being blank. It should be a one-pager. This bug has cost me hours of attempting to debug my PostScript.

    %!PS

    /Helvetica-Bold 36 selectfont

    36 36 moveto (First page) show
    showpage

    36 36 moveto (Second page) show
    erasepage

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    Resolved  ·  3 comments  ·  Printing  ·  Delete…  ·  Admin →
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11. error using acrobat during free trial

    I downloaded the free trial and in the browser, it tells me I have 6 days left in the trial, but when I open the program on the desktop, it tells me that my trial expired.

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    3 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Under review  ·  AdminKaran Malik (Admin, Adobe) responded

    Hi,

    Thanks for bringing this to our notice. We have forwarded this to relevant team to look into and if any further information required, we will get back.

12. It's simple. I can't find the add bookmark icon.

    It's simple. I can't find the add bookmark icon.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Confirmed from User over the email.
    The icon is not visible to the user after locating it at the right place.
    Closing this UV idea

    -Ayush

13. Why use a persons birthdate for account verification!

    Quit asking for a person's birthdate for account verification. This is not necessary and only places the customer at more risk. You do not need this specific information to validate eligibility.

    4 votes

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14. Acrobat Pro DC's AcroRd32.exe may not close when loaded through the ActiveX PDF Reader object

    One of our clients is experiencing issues with Adobe Acrobat Pro DC. We have an Internet Explorer/ActiveX application in which a user can view PDF files through Internet Explorer's 'Adobe PDF Reader' ActiveX control.

    When the user closes the control, Acrobat DC's AcroRd32.exe will close a moment later. If the user opens another PDF document too quickly after closing the first one, this new instance of AcroRd32.exe will not shut down properly even after closing the control.

    Adobe Reader DC does not have this issue, but there it appears related to the 'Enable Protected Mode at startup' checkbox under 'Security (Enhanced)' in the preferences. When this checkbox is disabled, Adobe Reader DC will display the same issue. However, this checkbox doesn't exist in Acrobat Pro DC.

    What can we do to prevent this from happening for our customers that use Acrobat Pro DC?

    One of our clients is experiencing issues with Adobe Acrobat Pro DC. We have an Internet Explorer/ActiveX application in which a user can view PDF files through Internet Explorer's 'Adobe PDF Reader' ActiveX control.

    When the user closes the control, Acrobat DC's AcroRd32.exe will close a moment later. If the user opens another PDF document too quickly after closing the first one, this new instance of AcroRd32.exe will not shut down properly even after closing the control.

    Adobe Reader DC does not have this issue, but there it appears related to the 'Enable Protected Mode at startup' checkbox under 'Security… more

    3 votes

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    Resolved  ·  9 comments  ·  Browser  ·  Delete…  ·  Admin →
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15. Acrobat wizard to modify users needing to sign in when using a licensed version of Acrobat

    make it so that users that have a licensed offline version of Acrobat do not need to sign in

    7 votes

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    1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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16. when using adobe sign, the default message of "please review and sign" should be editable, instead of having to copy and paste a message.

    when using adobe sign, the default message of "please review and sign" should be editable, instead of having to copy and paste a message. i have to keep opening my little disclaimer and copying/pasting. too much back and forth

    8 votes

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17. Opening side by side

    It would be great to be able to open 2 PDF pages next toeach other for easy comparison, i.e. when comparing two people on a geneology site

    3 votes

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    Need Info  ·  Vivek Chandra responded

    Hi

    You can try the following –
    Go to Organize Pages App to move the pages you want to see next to each other.
    Then go to View→Display Options and select Two pages.

    Please let us know if this works for you.

    Thanks
    Vivek

18. Text formatting when copying between text boxes

    Please make an option to keep text formatting, like line feeds, when copying text between two text boxes in same PDF file. At the moment Acrobat DC removes all line feeds when content is copy&pasted which creates a lot of unnecessary "Enter" typing.
    Maybe something like CTRL+SHIFT+V = keep formatting?

    Copying the whole text box is not an options, because the text box is sometimes rotated when pasted to another page.

    Alternative to this request would of course be to make the text box rotatable.

    7 votes

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19. Better update UX

    Acrobat will sometimes generate a pop-up that says "Update completed!" with two options: "Restart Now" and "Cancel". Naturally, I assumed that "Restart Now" meant restart Acrobat. Because that's what it means in every other application on my computer, from Firefox and Chrome, to Intellij, to Microsoft Word, to Steam, and so on. In reality, that innocuous looking button immediately restarted my entire computer, without any sort of warning or confirmation prompt. I've twice lost work (from other applications, like my web browser) because I forgot that in Adobe's world, a user is going to want to immediately restart their entire computer and stop everything that they're working on just to update a PDF editor. I'm unclear on why Acrobat even needs a full restart to update, but if it does, it should at least warn me that it's going to do something so drastic.

    Acrobat will sometimes generate a pop-up that says "Update completed!" with two options: "Restart Now" and "Cancel". Naturally, I assumed that "Restart Now" meant restart Acrobat. Because that's what it means in every other application on my computer, from Firefox and Chrome, to Intellij, to Microsoft Word, to Steam, and so on. In reality, that innocuous looking button immediately restarted my entire computer, without any sort of warning or confirmation prompt. I've twice lost work (from other applications, like my web browser) because I forgot that in Adobe's world, a user is going to want to immediately restart their entire… more

    2 votes

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    Under review  ·  AdminKaran Malik (Admin, Adobe) responded

    Hi,

    Thanks for your suggestion. This is being worked upon to reword this dialog and button labels.

    Thanks,
    Karan

20. There is no way to enlarge a pdf received. It just shows in full page. Where is the zoom feature?
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    Under review  ·  Pratyush Dhoundiyal responded

    Please follow this link: https://helpx.adobe.com/acrobat/using/adjusting-pdf-views.html