11597 results found
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Bug report - pdf won't open with Acrobat DC pro but opens properly with reader
I am trying to open a pdf form from the Gov. of Canada using Acrobat Pro DC but nothing happens. After double clicking the file, I can see a background process (in task manager) but it doesn't show any activity and the interface doesn't show even after several minutes of waiting. I have tried restarting / repairing installation but same result. Any other document works fine. I have tried opening the same document on another machine with Acrobat reader DC and it opens properly in a few seconds. I have attached the document as well as a screenshot of the…
4 votesThanks for reporting. Our team is looking into it.
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Tray switching - mixed size originals - Mac OS Sierra 10.12.5 Brother HL-L6200dw
According to the documentation provided by Adobe and Brother the printer should be able to switch trays and print the image on the correct size paper. The tray switching works but despite numerous hours on the phone with Apple and Brother the document prints as if it's on letter when it should be on legal. I've followed the directions provided by Adobe but the documents do not print correctly,
1 voteHi,
Are you facing this issue with the current version of Acrobat?
Thanks
Ritesh -
Comment list takes too long to load
Getting comment list to show in Acrobat DC takes way too much time. It's a drag. At least on Mac OS.
166 votesHi All,
We have provided a registry protected fix, some users confirmed that this worked for them.
Could you please try this at your end as well and let us know your feedback?
Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.Regards,
Arvind -
Bug report—macOS keyboard shortcut new bookmark
To bookmark text, drag to select it. The selected text becomes the label of the new bookmark ONLY if you use the mouse—using the keyboard shortcut Ctrl-B creates a bookmark with a blank name.
Please fix!
3 votes -
アドビIDのパスワード設定がアルファベット文字（半角）をラテン文字と認識せず、アドビIDを取得できず、購入したアクロバットが使えない！！詐欺だ！！金かえせ！！
アドビIDのパスワード設定がアルファベット文字（半角）をラテン文字と認識せず、アドビIDを取得できず、購入したアクロバットが使えない！！詐欺だ！！金かえせ！！
1 vote -
digital signatures
Acrobat DC Pro hides the 'digital signature' field unless you follow a very convoluted series of steps to find it. Recommend ALWAYS having the digital signature option available. Also, recommend disambiguating between 'signature' 'initial' and 'digital signature' fields. Conceptually very similar. Functionally very different.
4 votesTo use Digital Signature on Acrobat/Reader, if you have a signature field present on the pdf, you still can click on the document field and it would initiate the digital signature workflow. This functionality is still present in Acrobat DC. If you want to draw a signature on the pdf outside a signature box, please go to Tools—Certificates—Digitally Sign. That would enable you to draw a box on the pdf for the signature.
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Please add a feature allowing the update of a PDF portfolio
See the heading. How can I update the portfolio index when I have deleted a file from the portfolio?
2 votesHi victorm28962446,
When you delete any file from portfolio, the portfolio index or File list in portfolio get updated automatically, you just need to save the changes made by you.
Hope this will help.
Thansk,
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I humbly request that you do away with "you can't sign this document because it's already been signed"
So i click on "remove restrictions on this document" and then it asks for a password. Me no HAVE a password, WHAT password? wtf are you talking about? WHERE do i find this golden password that i've never created? wtf am I paying for this for
13 votes -
Tools
- You should be able to "pin" tool bars of your choosing and have them automatically be in your workspace when you open a pdf.
This use to work and now does not. It is extremely frustrating.
- There are way too many clicks involved to open up the navigation pane. I should not have to memorize shortcuts to do such a simple task.
8 votes -
Display navigation pane by default
We still desperately need to be able to show the navigation bar by default. I understand that certain features of it may not be available due to settings in the PDF. I use this program to view 99% of the time and it's a real hassle clicking around every time, to show the thumbnails.
Every rudimentary viewer allows thumbnails to be shown by default and I believe previous versions of Acrobat did as well.
Please allow this navigation pane and the selected tab to be sticky.
7 votes -
"acrobat scaling between multiple screens"
See this thread - same problem but on windows 7
2 votes -
Add iCloud Drive as an option in Storage Accounts
I use iCloud Drive for file sharing and iCloud Drive is not listed as an option of connected cloud storage.
22 votes -
Installing a new printer while Acrobat or Reader is open and then trying to print to it sends it to the wrong printer
After installing a printer while Adobe Acrobat and/or Reader is already open and has a PDF open, attempting to print to it prints to a different printer, even though the new printer appears in the list. Acrobat/Reader must be closed and reopened in order to print to the new printer.
Steps to reproduce:
1) Open Acrobat or Reader.
2) Open a PDF
3) Install a new printer
4) Attempt to print the PDF to the newly installed printer (it appears in the list of printers)
5) The PDF prints to a different printer.Environment: Windows 7 64-bit. Acrobat version 11…
1 voteHi
Are you facing this issue with Acrobat DC as well?
Thanks
Tanvi -
Adobe acrobat licenses for time to time use w/out contracts or monthly paiment
Pls. rely Adobe acrobat licenses for time to time use w/out contracts or monthly paiment.
2 votesMarking this issue as resolved as there is no response from the user.
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Export PDF as InDesign file
We often receive multi-page PDFs of publications initially created in InDesign with a request for updates. In order to make these updates flexibly, we would have to recreate the document indesign and then make the updates.
I seams reasonable to ask Adobe, to create a functionality, where one can convert or export PDF (generated from InDesign document) to .indd InDesign file format.
12 votes -
Adobe Acrobat and Reader 2015
For enterprise use, it has too many breadcrumbs to learn more and free downloads. For business use and confidentiality, these links need to be easily removed or hidden from view with the customization tool.
1 voteThanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.
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Custom Toolbars
It seems ironic that Acrobat Pro DC allows for the creation of custom toolbars, which it states can be shared with other users, when in fact there is no means currently available to share any such user enhancement. It also seems unusual that any user created toolbar is not saved to a file which the user can access so as to allow that toolbar to be instantly recreated by him/her on another machine to which s/he has access. Finally, it is also frustrating that any user-created toolbar is placed on the bottom of the list of available toolbars in the…
8 votes -
Needed : a true 64-bit version of your software
The current 32-bit version of Acrobat Pro DC becomes corrupt within a few weeks of normal use on a 64-bit machine, which thereafter makes it increasingly frustrating to use (with difficulties saving files to new names or locations, among many other issues). I am tired of having to reinstall your software every few weeks, only to see it degenerate to the point of unusability again. I wish you would release a 64-bit version that was designed for dedicated use on a 64-bit machine.
5 votesMarking this issue as resolved as there is no response from the user.
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Bug - MacOS 10.12.5 (Named) installer as Unidentified Developer
I've created an Acrobat Pro for Named installer (Via Admin Console) for the MacOS 10.12.5. Downloaded and ran the installer. The OS terminated the installer because it was an "Unidentified Developer".
I was able to install it after going to System Preferences > Security & Privacy and check OK to install.
The reason I state this issue is most end users will not know what to do. So this needs to be corrected (maybe Apple.com).
1 vote -
Option to eliminate words with mixed number and letters in OCR
Provide a check off that functions to prevent the OCR from mixing numbers and symbols in words.
For example: Custodian should not be read Cu&t0d1an - only letters should be recognized in words.12 votes
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