13838 results found
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Running Sierra 10.12.6. Acrobat pro won't open properly.
Acrobat pro won't open properly on my iMac running Sierra 10.12.6.
I can see it in the menu bar at the top of the screen, but it won't open any further than that.
I have been able to click on file-open and managed to open a file, but none of the tool functions work.1 voteApologies for the trouble, can you provide the Acrobat version you are using. Also please provide the following logs:
“~/Library/Logs/Adobe/Acrobat Update Helper DC.log”
“~/Library/Logs/Adobe/Acrobat Updater DC.log”
“/Var/log/install.log”
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Constant crashes since updating to MAC OS 10.13
Since upgrading my iMac to MAC OS 10.13 Adobe Acrobat DC has become horribly unstable. It crashes constantly, but inconsistently. Sometimes it crashes when it's just open and sitting in the background. Sometimes it crashes when I'm attempting to open a PDF. It crashes regularly when I'm attempting to edit a PDF into a form. I don't get any on screen feedback except the dialog boxes asking if I want to report the "unexpected quit" to Apple, and then Adobe. I have completely uninstalled and reinstalled Acrobat DC. Any suggestions on how to fix this would be greatly appreciated.
10 votesHi,
Can you please confirm if you are still facing issues with launching acrobat / installing acrobat ?
-Ayush
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Your message
I have Adobe Acrobat Pro on basis of monthly payment. Today I receive a note: "You have seven days left...)".
2 votesMarking this issue as resolved as there is no response from the user.
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For a new feature request
More Flexibility in Find and Search. For text and for linked images.
Currently you are limited to find one word at a time and this is linked to UK or US dictionary spellings
In the future, you could add multiple words and can be linked to a predetermined list of spellings you had set up.
Ideally, if you wanted to find images linked to a predetermined list of file names.
2 votes -
the system keeps shutting down as soon as I try to save a redaction
The system keeps shutting down as I try to use the redaction feature. so frustrating.
6 votesThanks for reprting the issue. Can you please provide your machine detalis with the Acrobat version you are using.
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View redaction overlay text in comments
Bring back the ability to view redaction codes/overlay text in the comments without having to hover mouse over the redactions in document
7 votes -
Adobe Send & Track Add-in for Outlook stops email signature coming through when sending PDFs
Installation of Adobe Add-in for Send & Track should not be automatic. It blocks the email signature of the user in Outlook 2013 from appearing when he/she wants to send a PDF by email directly from Adobe or other program which uses the Outlook API
6 votes -
Some stamps disappear when you apply redactions
Occasionally after defining text to be redacted and assigning a stamp notation beside it, when you apply the redaction some of the stamps disappear. It is not consistent and very random. It's not all the same stamp or in the same place on the page. They just don't all make it to the redacted version. Help!
2 votesOur team is looking into it and will get back to you shortly.
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Issue with Order Tabs Manual versus Unspecified
May be a bug. This is for Adobe Acrobat Standard DC Version 2015.006.30355. Happens when dealing with RADIO buttons and using Manual Tabs setting. I can move the Radio group field over and over in the right panel, but it will go right back to original position after a Save and open in edit again. After moving it in right panel, it won't change the tab # when viewing tab numbers either. Discovered I have to select "Order Tabs Unspecified", make the move, and then save. It defaults back to Manual after every save (even when still in edit mode),…
1 vote -
Scan to Acrobat Pro DC not working
I'm currently unable to scan to Acrobat: when I attempt to create a PDF from scan, my scanner and Acrobat go through the whole process, and at the point where the scan should be appearing in Acrobat, I'm returned to the Scan page of Acrobat with no file created. Scanning to Photoshop works fine, so it's not my scanner. I'm on macOS Sierra, with the most recent release of DC.
1 voteWe are glad to hear that your issue is resolved.
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Undocumented feature
Despite the submitForm page in the JavaScript API not mentioning the possibility of using a UNC, based on the behaviour of Acrobat Distribution Wizard I decided to test using a UNC instead of a URL by including the following line in my script associated to the MouseUp event of my custom submit button:
this.submitForm({cURL:"//SERVER/SHARE/", cSubmitAs:"PDF"});
To my satisfaction, everything worked as I suspected.
The following line also worked:
this.submitForm({cURL:"smb://SERVER/SHARE/", cSubmitAs:"PDF"});
So this seems like an undocumented feature btw pretty useful for small businesses which in general outsource their web services but mantain an onsite file server.
2 votes -
Two submit buttons
In https://helpx.adobe.com/acrobat/using/setting-action-buttons-pdf-forms.html you can read:
“When you distribute a form, Acrobat automatically checks the form. If it doesn’t find a submit button, it adds a Submit Form button to the document message bar. Users can click the Submit Form button to send completed forms back to you. If you don’t plan to use the Submit Form button created by Acrobat, you can add a custom submit button to your form.”
I added a Submit button to a form and when I distributed it I got two submit buttons: the one I added plus the standard one generated by Acrobat inside…
1 vote -
3 votes
By default auto-update feature is turned ON, but you can infact turn it OFF.
http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html?zoom_highlight=updates#idkeyname_1_20396Let us know if it solves the issue.
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Adobe Acrobat Pro bug - extracting text with ligatures
This is about both editing and exporting PDFs.
The attached PDF has an explicit explanation of the issues + screenshots. Text from the attached file goes right here.I’ve got Adobe Acrobat Pro DC 2015 Release Version 2015.006.30355.
On Web page https://www.zm.gov.lv/mezi/statiskas-lapas/nozares-informacija/buklets-meza-nozare-latvija-?nid=1088#jump
..there is a link to a PDF file "Latvia's Forests During 20 Years of Independence" 2010, https://www.zm.gov.lv/public/ck/files/ZM/mezhi/buklets/MN_20_EN.pdf
The PDF file seems to be a nicely composed PDF with Adobe InDesign CS5.5 (7.5.2).
The font used, Museo Slab is a publicly available font, I bet it should not have any major issues.In the said file, page 47 there…
12 votes -
Machine Learning Form Analysis
After OCR recognition provide a facility not just for correcting the text, but for meta-data labeling of fields and regions. This data would make machine-learned document management much more effective.
For example, the automated extraction of data from Insurance company EOBs. You might argue, of course, that this is not in Adobe's balliwick, but I'd argue that this is a natural addition to your commenting tools.5 votesThanks for reporting your concern.
For the first question, ability to correct OCRed text. This functionality is already there. Go to Tools> Enhance scan> Recognize text> Correct Recognize textFor the 2nd query I will raise a feature request for you. We will look into this and inform you if there is nay update.
Thanks.
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Drawing on PDFs
As a student, I love adobe acrobat. I use many PDFs for research projects, and need to draw lines easily and do some equations using my touchscreen. It would be great to have a pen in the quick access tool bar, instead of having the bulky comment tool bar on top. Maybe i'm missing the option, but I'd love to see this. A competitor to one note?
2 votes -
Nothing to do with your product. This is a complaint about your website.
None of your business what my date of birth is. No need to ask it. Then you point a page that apparently explains and it doesn't explain.
Also website is annoying and circular. Makes it difficult to find the right place to contact.
7 votesAsking for DOB is a legal requirement for us. Also can you please elaborate on the issues you are facing with the website in particular.
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Feature requests for enhancing PDF Portfolios - • Distribution of content updates - Ability to manage a portfolio centrally without trying
Feature requests for enhancing PDF Portfolios from Pennsylvania Gaming Control Board -
• Distribution of content updates - Ability to manage a portfolio centrally without trying to go through a content management system like Sharepoint.
• Annotations – mainly the ability to carry over the comments and highlights each board member has done when a document in the central portfolio is updated.
• Easy to Navigate – Ability to add an Agenda page with hotlinks to the different sections in the Portfolio.1 voteHi
Thanks for your valuable feedback. We have taken your feature request.
Thanks
Tanvi -
Ctrl-F feature broken in new update
When perusing a PDF file, using the Ctrl-F feature to search the file for a word or phrase causes the entire program to shut down completely. Started on new update yesterday for the PRO DC Version 17.012.20098 update.
2 votes -
make home screen go away after closing PDF file in Acrobat DC
make home screen go away after closing PDF file in Acrobat DC. Add option for preferences to disable the 'application frame'. This is super annoying as every time you close a pdf you have to press command W on the keyboard twice to close the windows.
6 votesHi,
Since we haven’t got further updates from you on this. We are closing this issue for now.
Please reach out to us again if you have further concernsThanks
Ayush
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