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1797 results found
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How to get a monthly invoice
- Sign in to https://account.adobe.com/plans.
- Click Manage plan or View plan.
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In Billing history, select either:
- to view a PDF of your invoice
- to send a copy to your email address.
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To print the invoice, do one of the following:
- Select the PDF viewer’s Print icon.
- Choose File > Print in your browser.
For more information and clarity on the above steps please visit this help document: https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html
368 votes -
Acrobat crashes when copying text
Acrobat crashes when copying text -- no error message appears, application just closes. Document is fairly large (~1000 pages), created in Adobe FrameMaker. Acrobat only crashes if document is tagged -- if all tagging is removed, we are able to copy text easily.
3 votesHi Adam,
The issue has been fixed in the latest Acrobat Release in June 2021.
Please update the Acrobat Pro and Reader to the latest version.Thanks
Rachit -
update
Last week's update was the worst of all (apart from the one to upgrade to the DC version). We work on macOS Ventura, Acrobat version 2023.006.20320. There's no scroll bar, you can't see your selections when you zoom in, it's like working blind. Pitstop tools are unusable. You have to cancel this update, go back. It's as if you don't care about the people who work with your applications, without taking their opinions into account. You never respond to feedback. Please cancel the last update!!!!
16 votes -
Enable "Arrange Objects" for use with Markup Tools (Shapes/Lines)
I'd like to request enabling the "Arrange Objects" button so that it can be used with Markup Objects (shapes & lines).
It would be nice to "send to back" or "bring to front" on any object.
Currently I have to:
Copy an existing object
Delete the existing object
Paste a new copy of the object
Re-align where that object should beThis works ok if you want it in front but not easy to move it to back.
Please enable this action button to be used with all objects.
16 votes -
allow copying version number
Allow the user to copy the Acrobat version number from the display window that pops up when the user mouses on menu > Help > About Acrobat (in Pro, Continuous Release I Version 2023.003.20244 I 64-bit). Currently any mouse action on that display window causes the window to disappear. For instance, it could be done by allowing (a) a right click on that window to "copy product name and version number" or (b) allowing the user to select the name and version number, then right click > copy (or ctl-C).
That would enable more accurate reporting of bugs and…
2 votes -
Please add capability for multiple signatures
Currently, Adobe Acrobat pro DC only allows you to save two signatures. This is supposed to be one signature and one image of your initials. However, for families with multiple people living in them it's often necessary to sign documents with multiple signatures. Please adjust your product to allow for more signatures to be created for use in signing pdfs. Thank you.
28 votes -
Can not copy using keyboard shortcuts [CTRL C]
Using keyboard shortcuts [CTRL C], [CTRL P] & [CTRL V] does not work intermittently. Sometimes it works and sometimes it does not.
3 votes -
Acrobat does not release memory, resulting in "Error out of memory"
Search in Acrobat causes unbounded increases in memory usage.
Observed result: each search allocates additional memory and that memory remains allocate until I close the file in which the search was run or close and re-start Acrobat.
Expected result: after a search is closed, the memory allocation returns to what it was before the search ran.
Expected result: each successive search does NOT result in additional memory being allocated.
Expected result: when files are closed, all memory allocated by acrobat should be released.
Expected result: Acrobat should not produce an "Out of memory" error at…
2 votes -
Hitting the Escape key deletes unsaved comment content
Closing a comment with the Esc key deletes text entered into the comment.
Details:
System: Windows 10 Enterprise 64-bit Build 19042
OS-Language: German
Application Language: German
Acrobat DC / Acrobat Reader DC Version: 2022.001.20142Steps to reproduce
- Open PDF; PDF:X4 created with InDesign CC 2022 (17.3) using placeholder text generated by InDesign
- Open commenting toolbar
- Select text or place cursor
- Start writing ("lorem ipsum")
- Hit "Esc" key
Expected Result: Comment gets closed and text input is saved
Actual Result: Comment gets closed and only the first keystroke ("l") is saved
The same error can be observed for all…
26 votes -
The measuring tool's line size is way too big. There are no settings either besides scale...
You need options for changing the line size. It's huge. Unusable!
2 votes -
Combine Files result loses focus to last-selected open document.
My specs are in the attached screenshots.
Note: I had problems with Acrobat yesterday, so this morning I uninstalled/reinstalled the app via the Creative Cloud app.
With one or more PDFs open, choose File > Create > Combine Files into a Single PDF….
Add any number of files using the Add Files… command or by clicking the Add Files button.
Click the Combine button.
When the resulting PDF appears (Binder[n].pdf), focus returns to the last-selected open PDF.
In general the first thing I want to do when the combined file appears is save and rename it.
It's minor but…
1 vote -
Editing more than one object/image at a time
I do a lot of work formatting, mostly using images. Each time I have to ensure images are 300 dpi individually. PDF will only let me do one object at a time! Sometimes I have more than 50 images in a pdf. When will there be a solution so that I can do them all at once?
1 vote -
Auto OCR
The Image pdf get started OCR mode automatically when we pick the Text tool (T) in the Acrobat DC, this OCR should be impact the original scanned pages, sometimes we unable to find out it had OCR when it is in the fit page view, because it is seems like as image.
6 votes -
Acrobat Freezing
Adobe Acrobat Pro DC constantly freezes for 5 to 10 seconds, then works for a few seconds, then repeats the cycle. It did this for a couple weeks, then seemed better for a day or two, and is now seems worse. I am using Windows 10. It is to the point that it is almost unusable and tremendously frustrating. The header at the top will say Not Responding frequently.
9 votes -
Exporting JPG Not Consistent
Exporting a multi-page document to JPG produces a first page having a larger dimensions and higher resolution than the pages 2 through n. All JPG pages should have the same properties.
2 votes -
Bug - Acrobat Preflight Fixup Transparency Flattening introduces extreme JPG artifacts
When using the Flatten Transparency Preflight Fixup, transparent images that are flattened are heavily compressed, introducing extreme JPG artifacts and banding in smooth gradients.
This does not match flattening out of Indesign or Illustrator or using the Flattener in the Acrobat Print Production tools. We would expect to get the same results with the Preflight fixup that would be produced with other flattening methods.
See attached with examples of original unflattened art, art flattened with Acrobat Print Production and Acrobat Preflight fixup.
Preflight produces a severely degraded image with visible banding and large artifacts that aren't visible on…
2 votesThanks for reporting the issue. Our team is looking into it.
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In edit mode where I am just Adding Image on a signature line, the program changes other parts of the document I wasn't even working on, suc
In edit mode where I am just Adding Image on a signature line, the program changes other parts of the document I wasn't even working on, such as check boxes; they are replaced with big capital letters.
1 vote -
Preflight window does not work in Windows 11
STEPS TO REPRODUCE
- Install Acrobat DC on Windows 11 using Creative Cloud client.
- Open PDF
- Go to Print production tools.
- Click Preflight
ENVIRONMENT
- Windows 11 64-bit.
- Have tried physical machine and virtual, Windows Pro and Home, Service pack 1000.22638.1000.0 and 1000.22636.1000.0.
EXPECTED RESULT
- Preflight window opens, listing various preflight options & profiles.
OBSERVED RESULT
- Preflight window (without profiles) opens in background, but is immediately followed by an error message: "Unable to copy the user specific preferences:" and an OK button. Clicking the OK button closes the Preflight window.
Trying repeatedly to open the Preflight panel eventually leads to an empty…
6 votes -
[BUG] Acrobat crashes when opening/interacting with a file on M1
This bug is discussed extensively here: https://community.adobe.com/t5/acrobat-discussions/acrobat-pro-crashing-constantly-on-m1-mac/td-p/12215734
Steps to reproduce:
- Open a file with Adobe Acrobat
- Interact with the PDF viewer such as opening document properties, etc
- After a couple of seconds, Acrobat does not respond and will have to be force closed.Environment:
Device: MacBook Pro (13-inch, M1, 2020)
OS: macOS Big Sur 11.6 (20G165)Architecture: arm64
Processor: Apple M1
Build: 21.7.20096.454274
AGM: 4.30.110
CoolType: 6.0.0
JP2K: 2.0.1.49214Expected Result:
- Acrobat functionality worksObserved Result:
- Program does not respond after a couple of seconds of interacting with the application.Please refer to…
16 votes -
BUG - Add Text Comment icon Copy & Paste creates Cyrillic text characters!
BUG - When using the Add Text Comment icon within the left menu bar, copying and pasting normal English text characters from a previously saved .pdf file creates illegible Cyrillic characters in new .pdf paste destination??!! Previous version of Adobe Acrobat has "PASTE PLAIN TEXT" feature (as all the logical Microsoft Office suite products have). Copying & pasting basic file and accounting information on monthly invoices from the last month to the next month. Please have qualified software developer/engineer reincorporate "PASTE PLAIN TEXT".
2 votes
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